Update KB2685811 fails to install on Windows 7 64bit

Update KB2685811 fails to install on Windows 7 64bit FROM WINDOWS 8.1

Hi,
Based on my research, this update package only applies to Windows 7 and Windows server 2008 R2. Windows 8.1 doesn't support this update.
If you need any further assistance, please feel free let us know.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Similar Messages

Bought a new iMac 27" yesterday. Attempting to download Adobe Creative Suite 5 Design Premium. Loaded software from discs. When I check for updates they fail to install. A window comes up saying "Some updates failed to install." Then under each applicati

I bought a new iMac 27" yesterday, running with Mavericks OS. Attempting to download Adobe Creative Suite 5 Design Premium. Loaded software from discs. When I check for updates they fail to install. A window comes up saying "Some updates failed to install." Then under each applications it says "There was an error downloading this update. Please quit and try again later." Have done this several times. Suggestions?

update manually,: http://www.adobe.com/downloads/updates/

Adobe Photoshop CS5 Windows Finnish update files failed to install/load

Adobe Photoshop CS5 Windows Finnish update files failed to install/load.
Loading updates fails at the end of the loading. Tried it yesterday and today same errors. Are the files corrupted at server or how to fix this ?
Adobe Bridge CS5 4.0.5-update
Adobe Extension Manager CS5 5.0-update
Photoshop Camera Raw 6.7-update
Photoshop CS5:n Photoshop 12.0.4-update

update by downloading the files directly and then applying them:
pre cc updates: http://www.adobe.com/downloads/updates/

Error Message reads: "Adobe Acrobat Updater Certificate failed to install."

I am unable to make any updates to my Adobe programs (including creative suite CS3). Everytime I try, I type in my password, but I always get the same error message: Adobe Acrobat Updater Certificate failed to install.
I believe this is happening because I actually inherited my Adobe programs, including the MacBook Pro the programs are installed on. The owner used to be a relative who, sadly, passed away. I thought I had changed everything to be under my name as the owner, but having never done it before it's possible I missed something? Perhaps my relative's name is still recognized as the owner?
Please help as this is wreaking havoc in many "little" ways...
Thanks.

Had the same problem. Found two updaters on the computer. Go to "applications/utilities/adobe utilities". Threw away the folder "Adobe Updater5". Ran the "Adobe Updater6/Adobe Updater.app". Problem gone.

Adobe Acrobat Updater Certificate failed to install.

Adobe Acrobat Updater Certificate failed to install. I am running Mac OS X 10.6.3 on a MacBook Pro. What can I do to get it to install this update?

hi
You can go to the location applications/utilities/adobe utilities.
Here you will find an application called as the Adobe Updater6/Adobe Updater.app try running one of them would definitely install the updates on your system.
thanks regard
anup

HT1923 I have tried to remove and reinstall Itunes after they sent out the latest update. Fails to install. There is no way to go back to a previous version that works on windows 8.1

Apple's latest update to iTunes failed to install on my computer with Windows 8.1 64 bit. I have reinstalled in many times, removed Itunes via Control Pannel, etc. etc. No luck. Tried to go back to an older version, but all of the installs try to install the latest version. I suspect there is a problem with this update and vesion.

Solving MSVCR80 issue and Windows iTunes install issues.

Windows Update keeps failing to install 4 recommended KB;s

I have tried 6 times to get these updates to install: KB2515325,KB2522422,KB2492386,KB982018. every time Windows Update says it failed to install them. 2 other Updates KB2310138 and KB2467173 installed succesfully. How do i install/stop these updates as
everytime i reboot i get asked to install them again.
My System specs.
Windows 7 Ultimate
Q9650 cpu
2x 500Gb HDD's (SATA-AHCI)
Powercolor 4870 1GB
8Gb DDR2 1066
cheers
Who cares who wins

Seriously Microsoft?
Here's the thing, I received a call from my dear mom about this issue. She's not computer expert and never will be. She has no idea how to turn anything off from computer. But she's annoyed that she has to start up computer every
single time now twice because some one of Q&A fucked up. Your given solution is Invalid! Please come to solution what even 50 year old can do with out some sort understanding how to go ms config and disable startup programs and
run disk checks.
This update confusion makes me want go and buy my mom Apple, and then you guys have meetings on MS wondering why apple does so good. This is the reason. Everyone aren't computer wizards and rather overpay things on first day than pay
to some long haired WoW player every single time when MS Q&A fuck's up. This is second time in 30 days when I have to travel to my moms house ( 140 miles ) fix something what you guys fucked up.
Next time I send you a bill and you can debate abut it in EU highest court.
Wow, that's pretty harsh, Taavi. You seem to have a pretty narrow-minded idea of how many
hundred of thousands of different configurations Microsoft has to support with a single, unified update system. Go get your mom an Apple - see how that works out for you. Something tells me you haven't
bitched or moaned about the hundreds of other updates that DID seamlessly, automatically and silently install - but now you're all venom and hate towards Microsoft for missing a small detail somewhere in in a massive list of possible configurations.
You might try using RDP or some other readily available tool to allow remote access to the box without having to drive 140 miles to dear mom's house. That's how I take care of my parent's machines, and it's worked well for me. Then again, I like
seeing my parents - any chance I get, and I generally get a home cooked meal out of the deal.
If you can stop acting like a douche bag long enough to actually try and troubleshoot the problem, you likely would have figured out of to solve this issue yourself. You're one of those kinds of people who LOVE to Bandwagon-bash Microsoft
when it's convenient for you, but the rest of the time you silently LOVE to use their products.
Whatever you do, don't give Microsoft any credit for their successes - that bitter pill just might drive you over the edge.
Flames aside, here's what I did to get these particular updates to install. It seems that KB2515325 is the hinge that's making or breaking these installs from working one-after-another. I installed all the updates I could, did a reboot, and was
left with the 4 KB's mentioned. I didn't download the standalone updates, either - I used Windows Update. Here's what I did to get them all to install on my 64-Bit system:
Install KB2492386 by itself - unselect all other updates
Reboot
Install KB2515325 by itself - unselect all other updates
Reboot
Install KB2522422 by itself - unselect all other updates. I was not asked to reboot after this update.
Check for updates again, and you should only have KB982018 left. Install KB982018.
Reboot one last time, then everything will hopefully have taken.
If that works for you, Taavi, be sure and give me your address so I can send
you a bill for providing you step-by-step instructions.
SonarTech

I have Firefox for U3 and lately it keeps trying to instal an update, which fails and a 2nd window tells me another copy of F'fox is running (which isn't) and when I close the window F'fox starts anyway, but all this takes a lot of time.

I have Firefox for U3 on my Verbatim stick to run on whatever computer I happen to be using. Lately every time I try to open F'fox a window comes up saying "Firefox is installing your updates and will start in a few moments." The status bar indicates the update is progressing, 'though a bit slowly, then suddenly it's done and the window disappears, only to be followed by another window coming up which says "The update could not be installed. Please make sure there are no other copies of Firefox running on you computer and then re-start Firefox to try again."
If I press the 'OK' button OR press the Close button, the window disappears, but then F'fox starts up all by itself anyway.
How can I stop this updating problem happening every time and on every computer I use.

Try to disable hardware acceleration.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
If disabling hardware acceleration works then check if there is an update available for your graphics display driver.
Try to toggle some Boolean gfx.font_rendering prefs on the about:config page to disable some features.
Filter: gfx
Some to try:
* set gfx.direct2d.disabled to true to disable Direct2D
* set gfx.font_rendering.directwrite.use_gdi_table_loading to false.
To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website. 
If you see a warning then you can confirm that you want to access that page. 
*Use the Filter bar at to top of the about:config page to locate a preference more easily.
*Preferences that have been modified show as bold (user set).
*Preferences can be reset to the default or changed via the right-click context menu.

System Update 5.0.2 fails to install on Windows 8.1 Preview

I am trying to install System Update 5.0.2 on a W520 running a fresh install on Windows 8.1 Preview. Solution Center is already installed. No other software has been installed on this box, other than standard windows updates.
When I try to install SU5.0.2, I can get to the EULA screen, click on the "I accept ..." toggle, Next button enables, but does nothing when I click it.
Any suggestions on how to SU5.0.2 to complete?
Thanks.
Tom
Here are the last lines in the tvsuSetup.log file after I try to press next, but before I cancel the install.
Action ended 10:23:37: CostFinalize. Return value 1.
MSI (c) (9C:3C) [10:23:37:709]: Doing action: MigrateFeatureStates
Action 10:23:37: MigrateFeatureStates. Migrating feature states from related applications
Action start 10:23:37: MigrateFeatureStates.
Action ended 10:23:37: MigrateFeatureStates. Return value 0.
MSI (c) (9C:3C) [10:23:37:709]: Skipping action: PatchWelcome (condition is false)
MSI (c) (9C:3C) [10:23:37:709]: Doing action: InstallWelcome
Action 10:23:37: InstallWelcome.
Action start 10:23:37: InstallWelcome.
MSI (c) (9C:3C) [10:23:37:709]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'InstallWelcome'
Solved!
Go to Solution.

So first of all you solution.
open Command Controll (CMD) (i would recommend in administator mode)
navigate to the folder where you saved your "systemupdate.exe"
type systemupdate502-06-26-2013.exe /s /a /v"/qn"
(this will install System Update silent. For more inforamtion about that you should visit the microsoft support)
Now wait a bit (depends on how fast your maschine is)
Now open Metro, press this new little "down arow" and there you must find your installed systemupdate
So and now a few words more:
I had this same Problem on a Leaked Final Windows 8.1 version. This means when in October Win8.1 will offical realease, Systemupdate will not work. I think lenovo should go back to his roots and provide the best support they could instead of blocking all work to Windwos 8.1 Threads. I know many people that buy your Laptops only because of the good support.

Kb2920189 fails to install on Windows 2012 R2 Essentials

Hello,
I have a 2012 R2 Essentials server that fails to install the UEFI KB2920189 update. All other updates installed fine. It's running two disks, one has 8.1 the other has 2012 R2 Esssentials in dual boot mode. No VM. I have heard reports
of successful installs of this kb2920189 update that basically bricks the OS on reboot. I would like to avoid this. The error code during the failed installation is 800F0922.
Thanks

Hi,
Based on your description, I understand that you failed to install KB2920189 with error 800F0922.
Please refer to following operations and check if can help you to solve this issue.
Refer to the KB (KB947821), and use the inbox Deployment Image Servicing and Management (DISM) tool. Then install
this update again.
Please
reset Windows Update components and monitor the result.
Please perform a
clean boot and check if you can install this update successfully.
If this issue still persists, please navigate to: %windir%\Windowsupdate.log and check the log file if can
find some more clues.
For more details, please refer to the following KB.
How to read the Windowsupdate.log file
Hope this helps.
Best regards,
Justin Gu

USB Console (Serial) Driver fails to install on Windows 8.1 x64

The USB console cable driver v3.1 will not install on Windows 8.1 x64. Had a similar problem with Windows 7 x64 but this was fixed using Greg's (greggar25) excellent step-by-step procedure (see post: https://supportforums.cisco.com/discussion/11492306/usb-console-driver-install-failing).
I am using the driver from this link: http://software.cisco.com/download/release.html?mdfid=282774228&flowid=7442&softwareid=282855122&release=3.1&relind=AVAILABLE&rellifecycle=&reltype=latest
I followed the same procedures I did for Windows 7 and the install goes without a hitch. Reboot and connect the USB cable, opened Device Manager and now I have a COM Port randomly appearing and disappearing with its number incrementing well above 1,000.
A few times while it appeared for a few seconds, I was able to right click on the properties, update the driver and chose Cisco Serial and it settled down but it did not assign a COM port. Then a few seconds later, it starts the disappearing/reappearing thing again.
Anyone have luck getting this to work with Windows 8.1 x64?

Hi,
open Device Manager by simply typing the words on the Windows 8.1 Start Screen. The Search Charm opens and click Device Manager in the displayed list.
In Device Manager a new hardware category, CiscoUsbConsoleWindowsDriver, is displayed. It has two components: the Cisco Bus enumerator and the Cisco USB to Serial adapter. Expanding the Ports hardware category shows a new Cisco Serial port.
or
Look into below
https://supportforums.cisco.com/discussion/11492306/usb-console-driver-install-failing
1) Install the usb console driver\windows 64\setup(x64)
2) Follow the wizard and accept the defaults
3) Restart the computer (the installer usually says it needs a restart)
4) After restarting the computer, plug in the usb cable
5) The computer should say installing Device driver software and fail at the Cisco Virtual Comm Port00
6) Click the Windows button, right click computer, manage
7) Under Computer Management, Click Device Management
8) Go to Ports (COM & LPT)
9) You should see the Cisco Virtual Comm Port00 with a Yellow Exclamation point on it
10) Right Click on the Cisco Virtual Comm Port00 and select Properties
11) Click the Driver Tab
12) Click Update Driver
13) Select Browse my computer for driver software
14) Select Let me pick from a list of device drivers on my computer
15) Choose the Cisco Serial Driver
16) Device Driver is installed successfully, take note of the com port it is using and enjoy.
HTH
Sandy

Itunes 11 failing to install on Windows 8.1

I recently tried to update my Itunes prompted by Apple Update program. Since then Itunes fails to install. My question is why did Aplle prompt me to update a software package that will not work when the initial version was working fine.
I did not see any need for updating and now I can not synchronise my iPAD with my PC.
I notice similar problems from many people.
Can someone at Apple please provide a working solution to this problem

Though I am not from Apple, I can provide you with another user's very helpful page: Troubleshooting issues with iTunes for Windows updates

Windows Search Service failing to install on Windows Server 2008 R2 Terminal Server

Hi,
I am unable to install the Windows Search Service on a Server 2008 R2 Terminal Server. I want to install this to enable indexing options within Outlook 2013 for all users.
Server Manager > Add Roles > File Services > Select only Windows Search Service > Install.
The error I receive: "Attempt to configure Windows Search Service failed with error code 0x80070057. The parameter is incorrect."
Thanks,
Bjorn

Hi,
I did the test and could install the Windows Search Service without problem.
Which role did you installed on the terminal server?
Did you try to install it on another windows server?
Regards.
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Another Failed CS5 Install in Windows 7

I have seen many users post similar problems as mine. The StartSrvice fails then the certain values aren't set in the database that lead to fatal SQL errors. The thing is CS5 had been installed and running on this same machine before. I simply had to replace a drive that died. I used the Acer replacement disks to install Windows and then installed CS5. Now, with the same set up, the install fails. s
The fatal errors involve the failure of the installer to create the database begining with ArkServiceControl;SERVICE. I ran PC Doctor on the drive...in fact on the whole system and everything passed. Given that so many people have this problem it has to be the installer...at least the 64 bit installer although as I said, I installed and ran this prior to the drive going bad. That was a 1.5 TB WD drive abd this is a Seagate 1.0 TB drive.
I have installed this first with all background applications on and after uninstalling it, installed it with background apps off. I also tried disabling all non Microsoft services. (Just in casr there was a program or service that was stepping on the install process)
This is crazy and I have tried everything I can think of. Has anyone solved this issue? What does Adobe have to say about all of the problems users have had with the 64 bit installer? I have this expensive program but can't use it and I have a lot of editing to do.
EDIT: Actually even with the rrors including the FATAL ones, Photoshop opens. To me a fatal error means the install ends without completing. What effect do these error have on the performance or the capanilities of PS?
I am running Win 7 64 bit on an Acer 3450 with 6GB RAM)
This is the error log:
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 12 fatal error(s), 14 error(s), 5 warning(s)
WARNING: 1 ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0
WARNING: TotalSize property not set in data base
WARNING: TotalSize property not set in data base
WARNING: TotalSize property not set in data base
WARNING: TotalSize property not set in data base
ERROR: Cannot open data base file D:\Adobe CS5\payloads\AdobeFontsRecommended-mul\Install.db
ERROR: Cannot fetch entries from Assets table
ERROR: Cannot open data base file D:\Adobe CS5\payloads\AdobeFontsRecommended-mul\Install.db
ERROR: Cannot fetch entries from Assets table
ERROR: Cannot open data base file D:\Adobe CS5\payloads\AdobeFontsRecommended_x64-mul\Install.db
ERROR: Cannot fetch entries from Assets table
ERROR: Cannot open data base file D:\Adobe CS5\payloads\AdobeFontsRecommended_x64-mul\Install.db
ERROR: Cannot fetch entries from Assets table
ERROR: The following payload errors were found during install:
ERROR: - Recommended Common Fonts Installation x64: Install failed
ERROR: - AdobeHelp: Install failed
ERROR: - Required Common Fonts Installation x64: Install failed
ERROR: - Required Common Fonts Installation: Install failed
ERROR: - Recommended Common Fonts Installation: Install failed
FATAL ERROR: sqlite prepare: 'SELECT * FROM Property WHERE propertyName='TotalSize'' (21) disk I/O error
FATAL ERROR: sqlite prepare: 'SELECT * FROM Assets' (21) disk I/O error
FATAL ERROR: sqlite prepare: 'SELECT * FROM Assets' (21) disk I/O error
FATAL ERROR: sqlite prepare: 'SELECT * FROM Property WHERE propertyName='TotalSize'' (21) disk I/O error
FATAL ERROR: sqlite prepare: 'SELECT * FROM Assets' (21) disk I/O error
FATAL ERROR: Cannot create extract assets at 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{CBDD7465-CE11-4A58-9497-C370B65923F1}' from zip file 'D:\Adobe CS5\payloads\AdobeFontsRequired-mul\Assets2_1.zip'. Error 23 Data error (cyclic redundancy check).
FATAL ERROR: sqlite prepare: 'SELECT * FROM Property WHERE propertyName='TotalSize'' (21) disk I/O error
FATAL ERROR: sqlite prepare: 'SELECT * FROM Assets' (21) disk I/O error
FATAL ERROR: sqlite prepare: 'SELECT * FROM Assets' (21) disk I/O error
FATAL ERROR: sqlite prepare: 'SELECT * FROM Property WHERE propertyName='TotalSize'' (21) disk I/O error
FATAL ERROR: sqlite prepare: 'SELECT * FROM Assets' (21) disk I/O error
FATAL ERROR: Cannot create extract assets at 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{7F9C94CD-0BAC-4F8F-8990-6A5886F4D550}' from zip file 'D:\Adobe CS5\payloads\AdobeFontsRequired_x64-mul\Assets2_1.zip'. Error 23 Data error (cyclic redundancy check).
Message was edited by: randyd42

The original install was on a newly created Windows system so there wasn't anything to uninstall. Then I ran the MSFixIt that reported no problems. The uninstall from when I did have the failed CS5 install cleaned everything out. My system is working. I installed my NIK software and it's seems fine. I don't know what functionality I am missing because of the install errors.
Hopefully someone will know!
Thanks!
Randy

MS Office Professional Plus 2010 Fails to Install on WIndows 8.1

Hi
I have a MS Windows 8.1 (64-bit) and I am trying to install MS Office Plus 2010 on it. But it keeps showing this error :
Catalyst Package Install...
    Package: SingleImageWW
    File: C:\MSOCache\All Users\{20140000-003D-0000-0000-0000000FF1CE}-C\SingleImageWW.msi
    Command Line: ADDLOCAL=PPTPresentationTemplates,ThemesAdditionalFiles,NonC2R_PPTNonBootFiles,OneNoteToIEAddin,OfficeAppSupport,DocumentImagingUtils,OutlookDVAct3Files,ACCESSNonBootMiscFullFiles,DeveloperWizards,ProductFiles_B2TR,XDOCSEditorFiles,OutlookDVOrg97Files,ExcelAddinFiles,Excel_PIA,OutlookSearchShellReg,OfficeMSProof6,Publisher_PIA,AccessWizards,AceRepl,OutlookMAPIPST2,NonC2R_OneNoteNonBootFiles,SmartTag_PIA,PubCoreClipArtFiles,OutlookOms,CAGCat10Clips,VSTO,WORDBibliographyFiles,MSTagPluginIMContactFiles,PPTSoundFiles,OutlookDefaults,SingleImageExtras,WebDriveFiles,Office10Fix1,dummy_MSCOMCTL_PIA,DCubeHidden,OISFiles,InternationalSupportFiles_JPN,PubPaperDirect,ProofingParent,SetupExeArpEntry,OUTLOOKFiles,Gimme_OnDemandData,LISTFiles,WORDDocumentTemplates,NonC2R_ProductFiles,WORDSharedFiles,CAGFiles,CAGOffice10,TextConverters,Excel_WISPFiles,PubFontsBalanceSys,Outlook_PIA,OfficeIntlRDC,OfficeOLESupport,OfficeCoreRDC,VSTOCLR35,AceFiles,SetupExeAddRegistry,OutlookDVExtensionsFiles,WebDiscussFiles,SetupXmlFiles,TCDRegistration,MSTagPluginNamesFiles,SetLanguageFiles,OutlookDVCsvWinFiles,GRAPHFiles,Ace_PIA,OneNoteMobileSyncDesktop,CAGCategoryFiles,WISPFiles,CAGCat10,AceOdbc,OutlookSocialConnector,OutlookDVPabFiles,MsoInstalledPackagesScoped,OutlookMAPIEMS2,OutlookMAPILDAP2,QueryFiles,MsoCommonShellHandler,OfficePostBoot,InternationalSupportFiles_ArialUni,OutlookImportExportFiles,VisioPreviewerFiles,WhiteRabbitHidden,AlwaysInstalled,TCWorks7Files,PowerPoint_PIA,dummy_Office_PIA,OutlookMessaging,THEMESFiles,MSTagPluginsFiles,OutlookMAPI2,OutlookMAPICONTAB2,MetricConverter,WORDBordersFiles,RhdInspector,PubWizards,NonC2R_OneNoteFiles,LOBiFiles,WORDNonBootFiles,OneNoteQuickNote,OneNotePIA,OneNoteNonBootFiles,GraphicsFiltersFile,OutlookAddIn_SPS,EXCELNonBootFiles,ACCESSNonBootFiles,OutlookDVCsvDosFiles,SetupControllerFiles,OSpp,ExcelConverter12Files,PubCoreFontFilesSys,ExcelAddInEuroToolFiles,PubWizardsTier2,AccessBDCFiles,MSTagPluginBiblioDataFiles,OneNoteFiles,CARegistryFeature,WordConverter12Files,OneNoteHandwritingFonts,WxpFiles,EXCELFiles,Word_PIA,OutlookSearchPHAndPluginReg,ACCESSFiles,IMNFiles,MSSOAP3,PubPrimary,ProductFiles,OSpp_Core,Word_WISPFiles,VisioPreviewerFileAssocFiles,VBAFiles,Graph_PIA,Access_PIA,TranslationCore,OSetupController,ClviewFiles,ThemesTypicalFiles,PubCoreWizardFiles,PubWizardsTier3,OArt_DocTheme,Forms_PIA,OneNoteToOLAddin,OutlookDVDbaseFiles,OUTLOOKNonBootFiles,PPTFiles,PPTNonBootFiles,VSCommonPIAHidden,LOBiMain,WORDFiles,OfficeDigitalSFiles,PubNonBootFiles,ProductNonBootFiles,PubComPrinting,ACCESSSharepointISAM,ACCESSMiscFullFiles,OutlookVBScript,WISPHidden,MSTagPluginBiblioFiles,MSTagPluginDateFiles,CAGOffice10Clips,PubComPrintingEnRGBCMYK
REMOVE=IDCRLFiles,ACCESSDEFiles,OrgChartFiles ARPENTRY_NOMODIFY="#0" ARPENTRY_MODIFYPATH="""C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\setup.exe"" /modify SINGLEIMAGE /dll OSETUP.DLL"
INSTALLLOCATION="C:\Program Files (x86)\Microsoft Office" SLD_OEMPIDKEY="0" ARPENTRY_NOELEVATEONMODIFY="#0" ARPENTRY_SKUCOMPONENTS="[~]C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Publisher.en-us\setup.xml[~]C:\Program
Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Excel.en-us\setup.xml[~]C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Office.en-us\setup.xml[~]C:\Program Files (x86)\Common Files\Microsoft
Shared\OFFICE14\Office Setup Controller\Proofing.en-us\setup.xml[~]C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\OneNote.en-us\setup.xml[~]C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Outlook.en-us\setup.xml[~]C:\Program
Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Access.en-us\setup.xml[~]C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\SINGLEIMAGE\setup.xml[~]C:\Program Files (x86)\Common Files\Microsoft
Shared\OFFICE14\Office Setup Controller\Office64.en-us\setup.xml[~]C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Word.en-us\setup.xml[~]C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\PowerPoint.en-us\setup.xml[~]"
ARPENTRY_HELPLINK="" ARPENTRY_DISPLAYICON="C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\OSETUP.DLL,1" ARPENTRY_DISPLAYNAME="Microsoft Office Professional 2010" ACCEPTEDEULA="1"
ARPENTRY_DISPLAYVERSION="14.0.4536.1000" BRANDING_XML="C:\Users\MIKE\AppData\Local\Temp\Setup00000794\BRANDING.XML" SLD_SUPPORTSBYPASS="0" SLD_ACID="E705662B-3B8B-482E-8EFD-A40B97447514" SLD_TRIALTYPE="0" WATSONSQM="AUTOREPORT"
ARPENTRY_PACKAGEREFS="[~]AccessMUI.en-us[~]ExcelMUI.en-us[~]OfficeMUISet.en-us[~]SingleImageWW[~]OfficeMUI.en-us[~]WordMUI.en-us[~]Proofing.en-us[~]Proof.en-us[~]Proof.es-es[~]OutlookMUI.en-us[~]Office64MUISet.en-us[~]Office64WW[~]Office64MUI.en-us[~]OneNoteMUI.en-us[~]PublisherMUI.en-us[~]AccessMUISet.en-us[~]Proof.fr-fr[~]PowerPointMUI.en-us[~]"
SLD_DPID="#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"
REMOVESAMEVERSION="" SLD_LICENSETYPE="1" SETUPEXEINSTALLUICULTURE="en-US" ARPENTRY_SHELLUITRANSFORMLANGUAGE="en-US" USERNAME="MIKE LEE" ARPENTRY_CONTACT="" ARPENTRY_HELPTELEPHONE="" ARPENTRY_PRODUCTCODES="[~]{20140000-002C-0409-0000-0000000FF1CE}[~]{20140000-003D-0000-0000-0000000FF1CE}[~]{20140000-002A-0000-1000-0000000FF1CE}[~]{20140000-001F-0C0A-0000-0000000FF1CE}[~]{20140000-001B-0409-0000-0000000FF1CE}[~]{20140000-0019-0409-0000-0000000FF1CE}[~]{20140000-0117-0409-0000-0000000FF1CE}[~]{20140000-0015-0409-0000-0000000FF1CE}[~]{20140000-00A1-0409-0000-0000000FF1CE}[~]{20140000-001F-0409-0000-0000000FF1CE}[~]{20140000-001F-040C-0000-0000000FF1CE}[~]{20140000-001A-0409-0000-0000000FF1CE}[~]{20140000-0016-0409-0000-0000000FF1CE}[~]{20140000-0018-0409-0000-0000000FF1CE}[~]{20140000-0115-0409-0000-0000000FF1CE}[~]{20140000-006E-0409-0000-0000000FF1CE}[~]{20140000-002A-0409-1000-0000000FF1CE}[~]{20140000-0116-0409-1000-0000000FF1CE}[~]"
ARPENTRY_INSTALLLOCATION="C:\Program Files (x86)\Microsoft Office" SETUPEXE_DOARPWRITE="1" ACIDS="0248C7A3-0740-4AA9-B4E2-9D51D8B13528;0AEBDF46-4084-4C03-B276-72E473B1B4B0;175D1EED-A58E-4CA6-A712-56C9A5FC2C21;35CB890A-91EB-4ACC-8C22-C1F4443AF630;4631A3F9-6CB5-41FA-9C09-3A56F5964702;46C05E2D-6280-47BF-9D18-3E8E9A5231E1;6C162E12-C502-4ABF-8C26-F38668409172;714BF8ED-0082-48C7-B135-77640026D026;72381D02-E871-4F37-B3E6-0EE15333035C;8C0D01DC-9002-4E6E-AE6F-DC240CCCA1F8;8C8CD357-B14E-4A71-A3B0-0C29C75E9A01;8C9CEBBB-6624-456E-BCFA-07C6B05E7D36;8DD1B467-F97B-493E-8DF3-BA3113C9E6CC;8FD365E7-A2D0-4275-986A-AAB64F264A57;A2AEC78F-6912-491B-8C0E-3DC93986E93C;B101F5B5-C65C-4D09-BBCE-C163EF8E1667;B331C8CF-25ED-44CF-8BB8-C0DF920754E1;BF4EB0E8-5584-4D21-82D0-CDE414724942;CEC08034-A389-449B-A77A-B6E108825347;CFF38370-227D-48D1-AFC5-3CCB502454F4;DAC1D6E7-3D5B-426D-86DD-D523FEB5725F;DDA35B34-C94B-4622-9727-6F33109B9E0C;E705662B-3B8B-482E-8EFD-A40B97447514;EF671765-FE3F-4836-B046-43AB4E23DC03"
ARPENTRY_SPPSKUID="[~]E705662B-3B8B-482E-8EFD-A40B97447514[~]" ARPENTRY_NOREMOVE="#0" AUTO_ACTIVATE="1" SLD_PKU="0" SLD_PID="82503-556-4287266-70694" LICTYPE="ltPERP" ARPENTRY_UNINSTALLSTRING="""C:\Program
Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\setup.exe"" /uninstall SINGLEIMAGE /dll OSETUP.DLL" ARPENTRY_NOREPAIR="#1" ARPENTRY_URLUPDATEINFO="" ARPENTRY_URLINFOABOUT="" REMOVEPREVIOUS=""
ARPENTRY_CACHELOCATION="C:\MSOCache\All Users" REBOOT=ReallySuppress LAUNCHEDBYSETUPEXE=1 MSIRESTARTMANAGERCONTROL="Disable" SETUPEXEINSTALLUILANGUAGE=1033 SETUPINTLDLLDIRECTORY="C:\Users\MIKE\AppData\Local\Temp\Setup00000794\"
ARPSYSTEMCOMPONENT=1 TRANSFORMS="C:\MSOCache\All Users\{20140000-0115-0409-0000-0000000FF1CE}-C\ShellUI.MST" ALLUSERS="1"
PERF: TickCount=373437 Name=MsiPackage::Install Description=Calling OMsiInstaller::InstallProduct for package file "C:\MSOCache\All Users\{20140000-003D-0000-0000-0000000FF1CE}-C\SingleImageWW.msi"
Log level changed from: Standard to: Verbose
FILESINUSE: One or more (windowless) processes are holding files in use.
FILESINUSE: No files have been reported in use, yet a reboot is requested from Windows Installer. Reboot will be required.
FILESINUSE: Scheduling reboot operation: Deleting file C:\Program Files (x86)\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\TBD88B.tmp. Must reboot to complete operation.
Log level changed from: Verbose to: Standard
Error: Failed to install product: C:\MSOCache\All Users\{20140000-003D-0000-0000-0000000FF1CE}-C\SingleImageWW.msi ErrorCode: 1603(0x643).
I have read through some of the other forum threads and implement the fix but the installation still fails.
Any help would be appreciated.
Thanks.

these may help
http://blogs.technet.com/b/odsupport/archive/2010/12/30/troubleshooting-office-installation-failures.aspx
http://technet.microsoft.com/en-us/library/cc511506
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Update KB2685811 fails to install on Windows 7 64bit

Similar Messages

Maybe you are looking for