Update Killed my Keyboard?
I just performed the most recent Security Update on my iMac G5. Everything seemed okay, but then I realized I couldn't type an "m", or an "i", or any letter on the right half of the keyboard. I couldn't type my password to try and reinstall the update. More keys lost function as I looked for a solution on the web. Now only 3 keys seem to be working and they are constantly bombarding whatever has focus.
I am on my laptop now to try and desperately get some help. I tried to do the System Repair from my startup disk, but since I can't type a "C", no luck there. I tried accessing the disk to see if I could run anything that way, but again I need my password, which I obviously can't type.
Can somebody out there help me?
Thanks ~ Kim
Hi Jeff,
Thanks so much for the quick reply!
I have a wireless keyboard and mouse for my Mac Mini, and I was able to successfully pair them and use the keyboard with no problems.
I have one question though - wouldn't the drivers be different for the 2 keyboards? I don't want to buy a new keyboard and find I have the same problem. It just seems to coincidental that moments after I install the update that my keyboard zonks out on me! I guess stranger things have happened though.
~Kim
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W510 Lenovo Bluetooth windows update killed USB Keyboard
Hi all,
Yesterday afternoon (14 M!R 2012) I ran a windows 7 update that included a Lenovo update. It was some kind of bluetooth thing, but I'm not really sure the exact name. Foolishly, I chose to include this in the update. When I performed the updates and restarted the machine my USB keyboard no longer works. There were 13 updates available for install. 9 of them were critical updates and 4 were optional. I installed 3 of the 4 optional and all of the critical. So when I discovered that the keyboard didn't work, I rollback the update to the last good configuration and the problem persisted. When I looked at what updates were available, 12 of the 13 were there, but the Lenovo bluetooth one wasn't on the list, leading me to believe that it didn't get rolled back.
What I've noticed is that the keyboard is recognized by windows, but I can't type anything. Furthermore, when I do type a few characters with it, after about 5 seconds I hear the "disconnected a USB device" sound. So something is definitely strange, but I don't know what to do. Does anyone have any ideas? I really need the full sized ergo keyboard. The tiny laptop keyboard kills my hands. I have rheumatoid arthritis, and I really need my big keyboard or my hands are killing me.
Thanks,
TrippTotally generic. I have no idea why the bluetooth update would affect it. I'm just pointing the finger there b/c that was the only update that doesn't seem to have been undone by the windows restore operation. At one point last night windows performed an update on the usb drivers, but sadly that didn't solve anything. It's bizarre because windows can see the keyboard, it just doesn't work. Windows doesn't seem to think that there's anything wrong with device and it says the drivers are up to date.
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Kernel updates kill my luks encrypted system
All right, this is weird. I have a 64bit system with encrypted root, home and swap partitions. To setup I followed the wiki here:
https://wiki.archlinux.org/index.php/LUKS
My swap is encrypted like described here:
https://wiki.archlinux.org/index.php/LU … sk_support
Since the updates to kernel 3.1 each new kernel update kills my system. Pacman says while upgrading
[2011-11-08 08:21] >>> Updating module dependencies. Please wait ...
[2011-11-08 08:21] >>> Generating initial ramdisk, using mkinitcpio. Please wait...
[2011-11-08 08:21] ==> Building image from preset: 'default'
[2011-11-08 08:21] -> -k /boot/vmlinuz-linux_64 -c /etc/mkinitcpio.conf -g /boot/initramfs-linux.img_64
[2011-11-08 08:21] ==> Starting build: 3.1.0-3-ARCH
[2011-11-08 08:21] -> Parsing hook: [base]
[2011-11-08 08:21] -> Parsing hook: [udev]
[2011-11-08 08:21] -> Parsing hook: [autodetect]
[2011-11-08 08:21] -> Parsing hook: [pata]
[2011-11-08 08:21] -> Parsing hook: [scsi]
[2011-11-08 08:21] -> Parsing hook: [sata]
[2011-11-08 08:21] -> Parsing hook: [usbinput]
[2011-11-08 08:21] -> Parsing hook: [keymap]
[2011-11-08 08:21] -> Parsing hook: [usb]
[2011-11-08 08:21] -> Parsing hook: [encrypt]
[2011-11-08 08:21] -> Parsing hook: [openswap]
[2011-11-08 08:21] -> Parsing hook: [resume]
[2011-11-08 08:21] -> Parsing hook: [filesystems]
[2011-11-08 08:21] ==> Creating gzip initcpio image: /boot/initramfs-linux.img_64
[2011-11-08 08:21] ==> Image generation successful
[2011-11-08 08:21] ==> Building image from preset: 'fallback'
[2011-11-08 08:21] -> -k /boot/vmlinuz-linux_64 -c /etc/mkinitcpio.conf -g /boot/initramfs-linux-fallback.img_64 -S autodetect
[2011-11-08 08:21] ==> Starting build: 3.1.0-3-ARCH
[2011-11-08 08:21] -> Parsing hook: [base]
[2011-11-08 08:21] -> Parsing hook: [udev]
[2011-11-08 08:21] -> Parsing hook: [pata]
[2011-11-08 08:21] -> Parsing hook: [scsi]
[2011-11-08 08:21] -> Parsing hook: [sata]
[2011-11-08 08:21] -> Parsing hook: [usbinput]
[2011-11-08 08:21] -> Parsing hook: [keymap]
[2011-11-08 08:21] -> Parsing hook: [usb]
[2011-11-08 08:21] -> Parsing hook: [encrypt]
[2011-11-08 08:21] -> Parsing hook: [openswap]
[2011-11-08 08:21] -> Parsing hook: [resume]
[2011-11-08 08:21] -> Parsing hook: [filesystems]
[2011-11-08 08:21] ==> Creating gzip initcpio image: /boot/initramfs-linux-fallback.img_64
[2011-11-08 08:21] ==> Image generation successful
So the generation of the initramfs seems to be ok.
But when I reboot this box, I get:
running hook [openswap]
device /dev/sda4 doesn't exist or access denied
running hook [resume]
waiting 10 seconds for device /dev/mapper/swapDevice
waiting 10 seconds for device /dev/mapper/root
root device /dev/mapper/root doesn't exist. Attempting to create it.
ERROR: unable to determine major/minor number of root device /dev/mapper/root
/dev/sda4 is my swap partition. Then I get dropped to a recovery shell which I can't use because my (usb) keyboard is not working.
Now the funny part. I start the box from a install cd and chroot into the existing installation. I do a
mkinitcpio -p linux
The initramfs is regenerated and it works again! What the hell is pacman doing other than regenerate the initramfs with my presets?
Harvey
Last edited by Harey (2011-11-12 16:10:48)New kernel 3.1.1 did it again. My system hangs in initramfs after the reboot. Same as before: a simple rebuild without any changes fixed the boot process. This time I was able to backup the 'bad' initramfs before chrooting in and rebuilding.
it is very funny to see the content of the 'bad' initramfs image - it is nearly empty!
==> Image: /boot/initramfs-linux.img_64.bak
==> Kernel: unknown
==> Compressed with: gzip
-> Compression ratio: .452
-> Estimated decompression time: 0.036s
==> Included binaries:
/sbin/dmsetup
/sbin/cryptsetup
/sbin/udevadm
/sbin/blkid
/sbin/modprobe
/bin/busybox
==> Hook run order:
udev
keymap
encrypt
openswap
resume
The rebuilt image looks like this:
==> Image: /boot/initramfs-linux.img_64
==> Kernel: 3.1.1-1-ARCH
==> Compressed with: gzip
-> Compression ratio: .593
-> Estimated decompression time: 0.047s
==> Included modules:
aes_generic fcrypt hid-roccat-kone rmd160
aesni-intel ff-memless hid-roccat-koneplus rmd256
aes-x86_64 gcm hid-roccat-kovaplus rmd320
af_alg gf128mul hid-roccat-pyra salsa20_generic
ahci ghash-clmulni-intel hid-samsung salsa20-x86_64
algif_hash ghash-generic hid-sjoy scsi_mod
algif_skcipher hid hid-sony sd_mod
ansi_cprng hid-a4tech hid-speedlink seed
anubis hid-apple hid-sunplus seqiv
arc4 hid-axff hid-tmff serpent
async_memcpy hid-belkin hid-topseed sha1_generic
async_pq hid-cherry hid-twinhan sha256_generic
async_raid6_recov hid-chicony hid-uclogic sha512_generic
async_tx hid-cypress hid-wacom snd
async_xor hid-dr hid-waltop snd-rawmidi
ata_piix hid-elecom hid-wiimote snd-seq-device
authenc hid-emsff hid-zpff soundcore
authencesn hid-ezkey hid-zydacron sr_mod
blowfish hid-gaff hifn_795x syscopyarea
camellia hid-gyration hmac sysfillrect
cast5 hid-holtekff jbd2 sysimgblt
cast6 hid-kensington khazad tcrypt
cbc hid-keytouch lcd tea
ccm hid-kye libahci tgr192
cdrom hid-lcpower libata twofish_common
crc16 hid-logitech lrw twofish_generic
crc32c hid-magicmouse lzo twofish-x86_64
crc32c-intel hid-microsoft mbcache uhci-hcd
cryptd hid-monterey md4 usbcore
crypto_null hid-multitouch md5 usbhid
ctr hid-ntrig michael_mic usb-storage
cts hid-ortek padlock-aes vmac
deflate hid-petalynx padlock-sha wp512
des_generic hid-picolcd pata_acpi xcbc
dm-crypt hid-pl pata_jmicron xor
dm-mod hid-prodikeys pcbc xts
ecb hid-quanta pcrypt zlib
ehci-hcd hid-roccat raid6_pq zlib_deflate
ext4 hid-roccat-arvo raid6test
fb_sys_fops hid-roccat-common rmd128
==> Included binaries:
/bin/busybox
/sbin/udevadm
/sbin/dmsetup
/sbin/blkid
/sbin/cryptsetup
/sbin/modprobe
==> Hook run order:
udev
keymap
encrypt
openswap
resume
For some reason the initramfs built by pacman is missing all modules. To say it again, nothing changed, simple rebuilt by mkinitcpio -p linux!
This seems to be a bad bug...
Harvey
Last edited by Harey (2011-11-12 16:07:09) -
Latest Acrobat X Update Killed Com1
The latest Acrobat X update killed my Com1 port. Yes, I still use Com1 to communicate with my ham radio. So if any Adobe guy is reading the discussions in this form, please fix this bug. BTW, why do I have to call tech support, why can't I send you guys an e-mail.
. . . JohnBTo correct the port problem of Adobe PDF Printer after the application of A10.0.1 patch kindly follow the below steps (they require Admin privileges):
1. Go to Devices and Printers.
2. Right Click on the Adobe PDF printer and click on Remove Device (Win 7). This will delete the Adobe PDF printer.
3. Go to Programs and Features (Win 7)
4. Select Adobe Acrobat X Pro or Standard and click on Change
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MacOS X 10.4.9 Update Killed My Mac!
Today I tried to install the 10.4.9 update.
Something went wrong when installing the update and I got an error message saying that the installation was unsuccessful.
After restart my mac got stuck on the grey screen with the Apple logo and a wheel spinning forever.
Fortunately I fixed the issue: http://net3x.blogspot.com/2007/03/macos-x-1049-update-killed-my-mac.htmlMost likely, you could have avoided this problem if
you had followed Apple’s instructions for properly
installing software updates:
Troubleshooting installation and software
updates
Note that Apple doesn’t mention anywhere the need to
repair permissions either before or after installing
a system update, not even for troubleshooting system
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applications should be running while installing the
update and that you may experience unexpected results
if you have third-party system software modifications
(not normal applications) installed.
I have to call complete and utter BS on this. I have been a mac user for more than 3 years. I have updated the day of almost every major update since 10.3.1 and 10.4.9 is by far the most problem prone thing I have ever seen apple put out. I have never once had a single issue where my mac would not boot after the install of an update. Now I have updated both my MacBook and Intel Mac Mini and both were dead in the water after the install. A different software suite is on both systems, and there is no "intrusive" 3rd party software that should cause any trouble. Thanks to the instructions above I was able to get back on-line and running 10.4.9, but something really needs to be done about these issues. -
I have an iPhone 4S with sprint. I had to replace my phone after the new update killed my wifi button and wouldn't let me turn my phone off. Since I've had my new phone, I haven't been getting 3G. I have tried resetting my networks, Turing airplane mode off/on and restarting my phone. Nothing seems to work. Any info on what I should do next would be great.
If you have set this phone up, then there would not necessarily be a solution here until you have been verify with the provider that everything is provisioned correctly on their end. Since the 3G comes from your cellular provider, if the settings are correct on the phone, then you should work with the carrier next.
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I have a Mac 10.6.8 which on the last Adobe Flash update killed my sound.
I know nothing of computers - it is a glorified typewriter to me, so please advise how to remedy this in simple terms.
Technical terms are the death for me!Hi,
Could you please let us know some more details?
Please go to the following page and let us know the Flash Player version and browser you use: http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html#main_Find_the_Flash_ Player_version_installed_on_your_machine
Do you mean to say you don't hear any sound at all?
Thanks,
Sunil -
After last update the split keyboard option is not working and side switch button option works opposite for mute and rotation lock.
Hi
A long story about your issue... I think the reason of this is why you have deleted some registry keys. If you delete something in the Windows registry you should really know what you do. You can damage the complete Windows system!
So I think this is the reason why the keyboard doesnt anymore.
In the user manual I have founded that the CD-ROM booting option is only available with optional optical disk drive.
So for me it sounds like that your USB CD drive is not compatible to the notebook -
hi everyone, this is a desparate post from Singapore. Accidentally spilled coffee on my 2 weeks old Helix and killed my keyboard almost instantaneously. Quotation from Service centre for repair is SGD1200 .. a really hefty price to pay for a keyboard repair. Tried the option to buy a new keyboard but Lenovo don't seem to sell them in parts.
Anyone has encountered similar situation and found a more economical way to resolve? Thank you and praying hard that i get some help here. thank you.Same happened to me... (with tea, but thankfully without suger)
1. You must decide if you are able/willing to disassemble and replace the damaged FRU.
For this, please consult the factory videos:
http://service.lenovo.partner-management.com/content/CourseWarePublic/18124/player.html
and the Hardware Maintenance Manual:
http://support.lenovo.com/en_US/detail.page?DocID=UM017304
2. If yes, you have to check which parts are damaged: is it only the keyboard, or others like Keyboard Dock I/O Board?
Then download the Helix FRU list (Field Replaceable Unit):
http://download.lenovo.com/parts/ThinkPad/helix_fru_bom_20130520.pdf
You can find a description of the Keyboard Dock:
http://support.lenovo.com/en_US/product-and-parts/detail.page?DocID=PD026782
Here is also a link to the Online Shop (in my case, it was IBM Part Sales Germany) My keyboard had only problems with 3 keys, so I just ordered a new one. The shop shows a delivery time of up to 4 weeks, but I was told that they expect the German keyboard for Oct-16.
Price: 145 EUR + Tax + Shipping.
For info: If the I/O Board is OK and only the Keyboard makes trouble, you can use the Dock and connect in parallel a Bluetooth Keyboard meanwhile...
Hope it helps -
Isit true to say that iPod Updater kills your iPod?
Hello all,
First, sorry for my poor English. I am not a professional nor a technician and I could be wrong, so please correct me. There are many problems reported mainly from the PC users that their iPod can't be recognized nor mounted after the installation of the latest iPod updater. Most of them claimed that the iPod updater kills their beloved iPods. Before we jump to a conclusion, we must understand what is iPod, and how does the iPod update work.
I believe that iPod equals a basic computer and need a OS in order to communicate with the PC. Installation the Updater will format the Hard disk of the iPod and then install the simple OS, so if we open the iPod updater file, it will show a window with two buttons i.e. Restore and Update, an Update is to copy the latest OS over the old version, but the Restore will format the hard disk before it install the OS over it. And importantly, during this process, the iPod needs sufficient of power to complete the upgrade, however, the problem comes just after the format, and the PC's USB (only 2 will work not 1.1) does not supply the stable power,even some cases that iPod does not get charge in the half way of installatin (a proper installation, you will see a running bar showing on the iPod screen just after the format), so you can imagine a hard disk got format but only got an uncompleted OS, of course, the iPod would not get recognized and mounted, and do not manage to communicate with the computer. At this stage the iPod will show a Sad iPod icon, a folder with exclamaiton points or a battery charging icon.
So, what would you do when it reach at this stage, a Reset would not work, and you would not able to do the Restore as the iPod is totally unrecognized by the computer.
Therefore, is there anyway to solve this problem, in my opinion and from my past experience, the answer is "yes", the simple way is to put your iPod in Disk Mode, when it plug to the computer, it will show as an external Hard Disk, you must fix it by doing a format (RESTORE would not work at this stage as it still can't recognized and mounted), in Mac we can use "Disk Utility" but the XP would not allow you to do the format in FAT32. After the formatting, replug the iPod with the computer, then it can be mounted and allow you to do the RESTORE.
In addition, I find an interesting point is, if your iPod formatted with a Mac, you will have better chance to be mounted with a PC, even your iPod does not complete the process of the installation of the iPod updater, and a PC formatted iPod will be likely to be fixed by a Mac as well.
How should we do before the update of the lastest software, for the XP user please do the following:-
1. Go to the system restore and create a check point in order to revert back to the previous version of the iPod updater, or do the back up using the 3rd party software such as Ghost or Go Back.
2. To have a test and make sure the PC's USB works properly. You can use the iPod or a PDA, and just make sure it got charged.
3. Have your iPod a full charge before the installation of the iPod updater
So, who is the main killer for the iPod?
For further infomation please read the following link - which wrote by a groups of great people - thank your guys
http://discussions.info.apple.com/webx?128@@.68ae8668Yes, it will erase all your data with your iPod. Please do not format until you have the back up of your iPod. Very likely that your iPod was formatted by a Mac, which can't be read by your PC. Download a software called Xplay
http://www.mediafour.com/products/xplay/ -
Please help: 10.4.3 update KILLED iCal
After updating to 10.4.3 all my iCal data was gone. I restored it using Backup and when I launched iCal it all appeared as normal—and then a few seconds later, poof, it all disappeared again right before my eyes. I tried making a new entry and at first it didn't seem to work, then all my iCal data reappeared for a few seconds, only to disappear again a few seconds later, leaving iCal "virgin" as if no entry had ever been made. If I quit and reopen iCal, I can again briefly see the calendars before they disappear.
The current iCal version is 2.0.3. I have tried erasing preferences and starting over again to no avail, as well as logging in with the shift key down. I have also repaired the disk and the permissions with no improvement.
Any suggestions anyone? Is it possible to reinstall just iCal? I really really don't want to have to do a complete system reinstall because of this stupid bug.I don't believe the 10.4.3 Update killed iCal and if a bug, it must be selective since I didn't experience the same and I haven't seen the same reported here in large numbers.
What is your hard drive capacity and available free space? -
IMac Early 2011 - 10.6.7 update kills system
I've read similar threads, but here is my more specific issue, the 10.6.7 update complete screws up a brand new iMac running 10.6.6
Brand new 2011 21.5" 2.7Ghz iMac running 10.6.6 from the box, just opened and set-up for first time and ran software update chosing the 10.6.7 update and a couple of others which are suggested (Safari, iTunes etc).
Download updates, then after requesting a restart the system just hangs with the spinning beachball (doesn't restart, stays on desktop background forever).
Force power off and restart. System won't boot, hangs at the Apple logo screen. A safe boot again hangs at similar point (even waited 60 mins in one case just to make sure, but no disk activity can be heard), verbose boot shows the last successful item is: "[ffffff800c78300][AppleMultitouchDevice::start] entered" which isn't that helpful to me...
Boot to Install DVD (mouse and keyboard work fine), HD verifies ok, repaired permissions (only faults appear in Library > Updates), try to reboot, again still hangs. Tried every trick I know, but now going to attempt a reinstall from scratch, half a day wasted so far...
Very unimpressed that a recommended system update can brick a brand new Mac.
So is the 10.6.7 update officially faulty on these new iMacs, if I download the update package from here: http://support.apple.com/kb/DL1383 (specific to early 2011 iMac, rather than combo updater), will it still fail? I don't want to waste yet more time on re-installs, unless I can bill Apple my hourly rateActually in the first 3 months your Apple service is free. Call AppleCare.
>"[ffffff800c78300][AppleMultitouchDevice::start] entered"
A mouse or trackpad that is faulty could yield errors with that. It would be interesting to see if you can remove all but the Apple keyboard from the equation and it boot. If it does, then your input device is faulty, not the entire machine, or the update.
Some iMacs of that age got a graphics update, but not sure if it applies to you:
http://support.apple.com/kb/DL1389
No operating system update can kill a Mac. The Mac may already have something else marginal about it that needs fixing. Also is your data backed up? -
Kernel Panic after 10.6.8 update and iHome KeyBoard
I have the iHome Wireless keyboard and mouse ( IH-K241LS-K). I updated my iMac to the newest system software 10.6.8. After restart, I received a kernel panic on my Mac. Unplugged the keyboard's USB "fob" on my Mac, restarted and no problem. Plug the keyboard's USB "fob" back in and get the same kernel panic. Sent a support request to iHome today also.
Back to my Apple wired keyboard for now. Any thoughts on how to resolve this issue?
Thank you!Before throwing money at the problem, consider this...
Also there is software called Hands Off causing similar commotion, so if this is installed you may wish to uninstall and update to a higher version of the program if you cannot get it to update otherwise. I believe iHome will get a working driver out soon as possible so am going to hold out on v10.6.7 until they do. I don't care for discomfort of typing on any laptop either due to head/neck injury, but mine is a 13" Air. Laptops aren't known for good ergonomics...lol Have mine hooked up to a 32" LCD TV with the lappy on the bedstand pull out board and iHome mouse and keyboard handy in a Belkin computer caddy nearby.When my laptop isn't mobile it's my too tired to get out of bed machine. ;-D -
10.9.2 Update KILLED APPLE MAIL
Hi Apple People!
Did the update to 10.9.2 AND the security update this morning. Now mail is seriously broken.
All of the mail "headers" (the little column to the left of the message viewer area) show up but if you click on them 90% of the time the big window to the right just says "No Message Selected".
The other 10% of the time I get a little square in the big window that's a cropped off portion of the message email header with the little spinny wheel just barely visible (cropped off). looks like this;
Email is being received in both of my accounts, just can't view them.
Then suddenly, I decided to rebuild the mailboxes, that was bad. Now it appears that there is no messages in one account and the other seems fine (except you can't read the mail).
And then for something to do I re-indexed the mail, no change.
The really fun part is the new "crash mail" feature. If I double click the message or do the "open message in a new window" thing... BOOM, a blowedupgood hard App Crash... Everytime. Brilliant!
Here's the report:
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '+[MFMailbox displayNameForMessage:mailboxCriteroa:]: unrecognized selector sent to class 0x10f6e0128'
abort() called
terminating with uncaught exception of type NSException
Yeah, yeah, rebuilt the permissions, log out/in, restart, power off, all of which seemed to only to make me look computer geek busy.
So... anybody know of this and how to fix?@dianeoforegon... what a useful tool, thanks!
I've already relinked all the dock icons, thought it was interesting that things moved directories just from doing the update.
Can't mess with a deep system shampoo right now, have to actually use the computer for work.
Here's the results of that scan, I don't see anything amiss, do you?
EtreCheck version: 1.9.11 (43) - report generated May 24, 2014 at 6:38:23 PM PDT
Hardware Information:
Mac Pro (Mid 2010)
Mac Pro - model: MacPro5,1
2 2.93 GHz 6-Core Intel Xeon CPUs: 12 cores
16 GB RAM
Video Information:
ATI Radeon HD 5870 - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C1021) - Uptime: 0 days 3:2:56
Disk Information:
HL-DT-ST DVD-RW GH61N
HL-DT-ST DVD-RW GH61N
ST33000651AS disk2 : (3 TB)
EFI (disk2s1) <not mounted>: 209.7 MB
EFX_3tb (disk2s2) /Volumes/EFX_3tb: 3 TB (2.52 TB free)
WDC WD1002FAEX-00Y9A0 disk3 : (1 TB)
EFI (disk3s1) <not mounted>: 209.7 MB
EFX11-13 (disk3s2) /Volumes/EFX11-13: 999.86 GB (68.02 GB free)
Hitachi HDE721064SLA360 disk0 : (640.14 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /Volumes/Macintosh HD: 639.28 GB (277.73 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OCZ-AGILITY3 disk1 : (240.06 GB)
EFI (disk1s1) <not mounted>: 209.7 MB
BootDrive (disk1s2) / [Startup]: 239.2 GB (97.54 GB free)
eSATA-2 ExternalRAID disk4 : (3 TB)
EFI (disk4s1) <not mounted>: 209.7 MB
RAID_11-13 (disk4s2) /Volumes/RAID_11-13: 3 TB (2.4 TB free)
USB Information:
Apple Inc. iPad
Tablet PTK-640
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
American Power Conversion Back-UPS RS 1000 FW:7.g8 .D USB FW:g8
Eastman Kodak Company KODAK ESP C315 AiO
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Logitech USB Receiver
Gatekeeper:
Anywhere
Kernel Extensions:
[kext loaded] com.AmbrosiaSW.AudioSupport (4.1.2 - SDK 10.6) Support
[kext loaded] com.Cycling74.driver.Soundflower (1.5.2) Support
[not loaded] com.Intersil.base (1.2.1d0) Support
[not loaded] com.Intersil.prism2 (1.3.1) Support
[kext loaded] com.Logitech.Control Center.HID Driver (3.3.0) Support
[not loaded] com.Logitech.Unifying.HID Driver (1.2.0) Support
[not loaded] com.aladdin.kext.aksfridge (1.0.2) Support
[not loaded] com.blackmagic-design.driver.BlackmagicFrameLink (6.8.3) Support
[not loaded] com.blackmagic-design.driver.DeckLinkHDDriver (1.0.0) Support
[not loaded] com.blackmagic-design.iokit.DeckLinkDriver (6.8.3) Support
[not loaded] com.blackmagic-design.iokit.DeckLinkFirmware (6.8.3) Support
[not loaded] com.blackmagic-design.kext.Blackmagic_Filesystem (6.8.3) Support
[not loaded] com.dark.iokit.dvkey (1.0.0d1) Support
[not loaded] com.gridironsoftware.driver.FSMonitor (0.0.1d1) Support
[not loaded] com.ioxperts.iokit.80211 (1.0.3) Support
[kext loaded] com.metakine.handsoff.driver (1.5.5 - SDK 10.6) Support
[not loaded] com.orderedbytes.driver.CMUSBDevices (4.4.3) Support
[not loaded] com.orderedbytes.driver.CMUSBPointer (4.4.3) Support
[kext loaded] com.orderedbytes.driver.ControllerMateFamily (4.4.3) Support
[not loaded] com.sandisk.driver.com_sandisk_SanDiskImageMate (1.0.17) Support
[not loaded] com.smithMicro.driver.DeviceSentry (5.0.0) Support
[not loaded] com.smithmicro.nke.NetBlockade (5.0.0) Support
[not loaded] com.smithmicro.nke.NetworkSpyAlert (5.0.0) Support
[not loaded] com.sustworks.kext.IPNetMonitor_TNKE (1.0.2) Support
[not loaded] com.symantec.kext.symdc (1.6) Support
[not loaded] com.wacom.kext.wacomtablet (6.3.3) Support
[not loaded] com.xerox.officeprinting.PrinterSpecificMerge (1.4.0) Support
Startup Items:
PureFTPD: Path: /Library/StartupItems/PureFTPD
Qmaster: Path: /Library/StartupItems/Qmaster
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[running] com.aladdin.aksusbd.plist Support
[running] com.aladdin.hasplmd.plist Support
[loaded] com.ambrosiasw.ambrosiaaudiosupporthelper.daemon.plist Support
[invalid] com.bjango.istatmenusdaemon.plist
[failed] com.blackmagic-design.BlackmagicDaemon.plist Support
[failed] com.blackmagic-design.DeckLinkStartup.plist Support
[loaded] com.bombich.ccc.plist Support
[running] com.daz3d.content_management_service.plist Support
[running] com.metakine.handsoff.daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.noiseindustries.FxFactory.plist Support
[invalid] com.oracle.java.Helper-Tool.plist
[loaded] com.prosofteng.DriveGenius.locum.plist Support
[loaded] com.raynersw.nshctldo.plist Support
[running] com.smithmicro.schedulerdaemon.plist Support
[loaded] com.teamviewer.Helper.plist Support
[running] com.teamviewer.teamviewer_service.plist Support
[running] com.xrite.device.xrdd.plist Support
[failed] taro.daemon.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.adobe.AdobeCreativeCloud.plist Support
[failed] com.adobe.CS4ServiceManager.plist Support
[failed] com.adobe.CS5ServiceManager.plist Support
[running] com.bjango.istatmenusagent.plist Support
[running] com.kodak.BonjourAgent.plist Support
[running] com.Logitech.Control Center.Daemon.plist Support
[running] com.metakine.handsoff.agent.plist Support
[invalid] com.oracle.java.Java-Updater.plist
[running] com.orderedbytes.ControllerMateHelper.plist Support
[running] com.sandisk.SanDiskImageMate.plist Support
[running] com.teamviewer.teamviewer.plist Support
[running] com.teamviewer.teamviewer_desktop.plist Support
[running] com.wacom.wacomtablet.plist Support
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[failed] com.akamai.client.plist Support
[failed] com.akamai.single-user-client.plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@mac.com-SharedServices.Agent.plist
[loaded] com.google.keystone.agent.plist Support
[loaded] com.kodak.KODAK AiO Firmware Updater.plist Support
[loaded] com.kodak.KODAK AiO Software Updater.plist Support
[running] com.prosofteng.DGMonitor.plist Support
User Login Items:
iStat Menus
Adobe Creative Cloud Connection
i1ProfilerD2LionEditionTray
TransmitMenu
Actions Server
Internet Plug-ins:
LogitechHarmony: Version: 2.0 - SDK 10.7 Support
WacomNetscape: Version: 1.1.1-1 Support
Unity Web Player: Version: UnityPlayer version 4.2.2f1 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 Support
Flip4Mac WMV Plugin: Version: 2.1.3.10 Support
RealPlayer Plugin: Version: Unknown
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
Silverlight: Version: 5.1.20513.0 - SDK 10.6 Support
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.2 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
SharePointBrowserPlugin: Version: 14.2.0 - SDK 10.6 Support
Safari Extensions:
Cookie Stumbler: Version: 1.0.3
Facebook Disconnect: Version: 1.2.0
AVG Do Not Track: Version: 12.0.0.1
Ghostery: Version: 5.2.0
Google Disconnect: Version: 1.1.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Google Earth Web Plug-in: Version: 7.1 Support
3rd Party Preference Panes:
Akamai NetSession Preferences Support
Blackmagic DeckLink Support
Flash Player Support
Flip4Mac WMV Support
Growl Support
Logitech Control Center Support
MacFUSE Support
REDcode Support
SwitchResX Support
WacomTablet Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
54% After Effects
2% SystemUIServer
2% WindowServer
1% WacomTabletDriver
0% fontd
Top Processes by Memory:
8.14 GB After Effects
360 MB Adobe Illustrator
229 MB mds_stores
229 MB thunderbird
213 MB Safari
Virtual Memory Information:
66 MB Free RAM
7.34 GB Active RAM
7.28 GB Inactive RAM
1.28 GB Wired RAM
3.06 GB Page-ins
0 B Page-outs -
Acrobat X Update "killed" Acrobat 9
Our prepress department uses Acrobat 9 Pro with the Pitstop plug-in to process files. A co-worker working in Windows noticed that he had an update available -- for Acrobat X -- so he went ahead and let it update. (I'll note here that we are in the habit of having multiple versions available, so he assumed he could still use the Acrobat 9 workhorse as needed.)
He's not happy with X's user interface (and his Pitstop plug-in lives in version 9), so he tried opening files back in version 9. Now suddenly he finds that he cannot run Acrobat 9 at all. Even if he selects it directly. PDFs now open exclusively in version X.
Is there an "uninstaller" for Acrobat X, and if he runs it, will it break anything else? Will he have to reinstall Acrobat 9 and Pitstop?I zip back and forth between versions, so it can be done with a bit of patience and luck. What you have to give up the idea of is that double-click-to-open is any use to you any more. You need to use File > Open or similar.
Try
1. Reboot
2. Use task manager to make sure no Acrobat.exe is running
3. Try starting Acrobat 9.
4. Still starts X? Kill it, repeat step 2, and navigate to the acrobat.exe file for v9 and run that.
5. Still starts X? Right click, properties, check version. Maybe someone/something actually overwrote the app.
But always remember once you have it working that it is "unsupported" and what that really means. (It is NOT a statement that it never works.)
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