Update Knowledge base on Production with Dev Server
Hi Friends,
I have a knowledge base on my dev server and we imported same knowledge base to Prod server.
So here my questions is, we have created some rules in the dev knowledge base so we need to replicate same rules to prod knowledge base? how to overwrite prod knowledge base with Dev knowledge?
Can anyone guide me how to do that please?
Thanks,
RK
Hi Samir,
Stopping the e-mails to be sent out shouldn't be a problem in this system I think. You can still test everything, without the business getting confused. If you want to see if an e-mail is correct you can still check it in transaction SOST without it being sent.
Otherwise inform the business about e-mails sent form different systems and add the system name in the e-mail message so they know from which system the e-mail is comming and if they have to respond.
Regards,
Martin
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