Update link on officejet j4540 shows on desktop will not respond. Using windows 7

Had an older computer using Windows XP with the Officejet j4540 with no problems.  Computer died.  Bought new computer running Windows 7 Home.  Installed printer & downloaded new software.  Got the blue tag on desktop to update but tag would not work.  Ordered and install the software disk from HP.  Uninstalled downloaded software & installed printer from the disk.  Still same results.  Have not been able to get updates.
Byron

Byron, would first uninstall the printer entirely from the computer. First disconnect the USB cord (if one is used). Then make sure that any related files or programs are entirely removed or deleted from Programs and Features, Devices and Printers, and the Device Manager. Then restart the computer.
Do not plug the USB cord in until the software asks for it.
Then go to http://goo.gl/wUs2E and locate your appropriate drivers and software for your particular printer model. They are all available for free downloads. You will want to use the "Full Feature" version of the software package.
Let me know how this goes!

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