Update my Apple ID information without changing my Password
i need to update some expired information in my Apple ID. My password contains upper and lower case letters, symbols and numerals. However, when I log on to the apple id page, I'm accosted with a form that is forcing me to change my password. I DONT WANT TO CHANGE IT. How in the world do I bypass that page and continue on to my Apple ID information?
If you are getting a prompt to change the password then it's unlikely that you will be able to do so - depending upon what info that you are trying to change, then you've tried logging in via a different way e.g. by tapping on your id in Settings > iTunes & App Store on your phone, the Store > View Account menu option on your computer's iTunes, and the 'manage your apple id' button on http://appleid.apple.com (you can't change payment details via that site)
Similar Messages
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Apple recently made me change my password which was fine but now it keeps telling me the security code on my visa is incorrect now matter how many times i re-enter it. I can no longer download or update my phone. Please help!!!!
Did you go on-line and fix your billing information? You probably need to do this from iTunes on your computer, not your phone.
If you've double checked your credit card info and it still won't take it, contact your card issuer. -
Hi, i have an ipad air. Last night i got an email from [email protected], asking me to update my apple account information within 72 hours, failing which my account access will be restrictes. Is this a genuine email? Thanks
It is a phishing attempt to get your personal infomation.
Do not reply and delete the email. -
i would like to inform you that
i have received today an email from Apple adrees (Warning your account has been limited), Apple in this email requesting me to update my Apple ID information. After i updated that as well and follw up with instructions the massage bellwo was appeared to me(Apple ID doesnot have permission to access iTunes connect)
I appreciate if you kindly explain this and tell me please if i do something wrong.
You feedback is high appreciate.You have been scammed. Most likely your iTunes account will be hacked. Contact Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Apple - Support - Contact Apple Support.
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.
BTW. The forums are user forums. You aren't speaking to Apple here. -
HT201303 How do I change the security questions without changing my password?
When I am trying to buy something from the iTunes store it askes me two security questions. I know what the answers should be but they do not seem to match what Apple has. So, I tried to change the questions but now it also wants me to change teh password. I don't want to change the password. How can I eitehr find out my answers or change the questions without changing a password I obviously know!?!?!
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
How can we change the password in the iBook donated to our nonprofit? No password was given with the iBook and every time we try to install items, the password window pops up. We need to put in printer and other software. Help! We can use the laptop without changing the password.
If you did not get an OS X install-restore DVD with the computer you may need
to buy one from somewhere, and you may be lucky to get a retail OS X 10.5.x
version. The original grey-label install set of software and OS X it shipped with
likely would be an older system than Leopard 10.5. Last versions of G4 Mac, &
G5, shipped with a Tiger 10.4 system; so did early Intel-based Mac. Grey discs
which accompanied other computer build models generally do not interchange.
The last OS X version a PowerPC architecture can use, if supported, is 10.5.8.
A PPC processor at 867MHz & faster should be able to run OS X 10.5 Leopard.
{With the correct disc installer, you can use it to change a password and other
things including re-install, and perform disk utility functions, etc.}
There is a chance you may be able to get a white-label Replacement 10.4 DVD
or Replacement 10.5 DVD from AppleCare or the online Apple Store (800myapple)
from a Mac OS X system specialist; these have been available yet hard to get
as not all persons involved with them seem to know if they still exist until someone
is asking. These aren't retail stock, are special discs for computers who could use
a system later than original old discs; these are complete install discs not for one
specific series of Mac. Generally they'd work in supported PowerPC G4/G5; but
do not replace specialized original install DVD, such as an early Intel mac requires.
You'd need to have a serial number of the computer, and a method of payment
when seeking some replacement system media from Applecare or Apple sales
and these discs are not available in a retail store. The original Retail discs are
labeled differently and shipped in a retail box with a big X on the front. Other
sources for retail 10.4 Tiger or 10.5 Leopard may be online via amazon sellers
or computer resellers who handle repaired Macs. Avoid mystery grey label ones
that were intended to be sold and kept with their original computer kits.
Good luck! -
okay i updated my iphone 5 and i changed my password and now i dont remember it i cant restore my phone because my power botton does not work so what should i do PLEASE HELP!!!!!!! Thanks
Hi sigrun from mo,
If you are having a button issue on your iPhone that prevents you from doing further troubleshooting, you may need to have the phone serviced. You may find the following page helpful:
Service Answer Center - iPhone
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
Regards,
- Brenden -
Someone used my email address to create an Apple ID. I logged in to appleid.apple.com and I changed the password because it is freaking me out. I want to report it to Apple but dont know how to go about it. I want the Apple ID deleted. How do I go about that? Is there also a way to ensure that the email address wont be used again by this person to create another Apple ID?
This is compounded actually by a Gmail issue. I have had this email address for ages, since the start of the beta. But lately in the last year or so, I am getting mail that seems to be intended for other people but it is using my email address. It is probably one of them who created the Apple ID.Contact iTunes support: https://getsupport.apple.com/Issues.action
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I have been trying to update my software and since I changed my password, nothing works. I am now updating again and don't know what to do. I am prompted to contact the Itune store and get this song and dance to get here and still the software such as purchased apps hang but don't update or mount.
What password?
What update?
Step by step, specifically what are you attempting to do? -
How can i see how many people are using my apple id without changing the password ?
how can i see how many people are using my apple id without changing because some people have it
I'm not sure that you can. Why have so many people got your password? So many in fact, that you don't know how many.
You can see how many computers are authorised to play any songs you have purchased from the iTunes Store, but that isn't quite the same thing.
Perhaps a better idea would be to change the password and not let anyone else know what it is. That would at least prevent anyone else from changing it and locking you out of your own account. -
When trying to do an update for Settings on my iPad I had to change my password. Having done that I am now stuck at 'Terms and Conditions My iPad is locked down it will not let me 'agree' and I can't get out of the procedure.
Please help/
KathReset iPad and continue with update
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
With the new updates, why do I need to change my password
Today, 2/16/12, I tried to log into my apple id account and was forced to change my password, has anyone else had to do this and does anyone know why this is happening, as dumb as it sounds I was used to my old password and would like to keep using it
When did you set up your old password?
A while back, Apple updated the requirements so passwords must contain 1 uppercase letter, 1 number, and have 8 characters minimum. -
I have an older version of iTunes on my office computer and it will not allow me to upgrade to the newer version without an administrative password. How can I get around this???
If you have an iBook G4, (PPC) you can't do much.
But if that is a MacBook (intel) you may be able to
upgrade the OS X, if the hardware is up to it...
Since there were about nine different build models
of MacBook (not powerpc iBook) to identify what
one you have would be the first step to knowing
what OS X and RAM upgrades it could use.
If the computer is not already at OS X 10.6.8,
it can't go online to get or use OS X 10.7.5. So,
when you more accurately describe the 'Book,
detailed information is available.
When you find the serial number, there is a web
page that can be used to identify by serial no.
http://www.powerbookmedic.com/identify-mac-serial.php
That'd be a first step. Or even the Model number
which should be visible on the outer case by hinge.
Good luck & happy computing! -
I keep getting emails from Apple asking me to reset my password maybe possible 4/5 times a week? But I've changed it three or four times now! And it's really begin to get on my tits! Any ideas??
Go here:
https://getsupport.apple.com/GetproductgroupList.action
ask for assistance. -
Apple wanted me to change my password
look... first time using this... apple wanted me to change my password
Yes change the password for your Apple ID. It sounds like somebody tried/was successful in setting up an iOS device or new Mac computer's FaceTime and Messages.
Thus someone seems to know your Apple ID password.
Who else knows the password? It is trival to find the ID email address
Maybe you are looking for
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