Update new iPod 5.0 to new iOS 7
Just got replacement iPod 5th gen. When I try to back up it says the iOS's are not compatible. How do I up date to new iOS so I can restore?
You first have to update the iPod. Then you can restore from backup. It appears the backup was made with the iPod on greater than 7.04
I would go to Settings>General>Software Update
Or you can update via iTunes.
Similar Messages
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I am trying to update my iPod touch to the new iOS, but the error message "An error has occurred while backing up this iPod (0xE800067)" and asks me if I want to continue (which will "result in the loss of all contents on this iPod"); what is the problem?
Maybe:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
Also see:
iOS: Troubleshooting backup issues in iTunes -
Can I update my iPod touch 2nd generation with iOS 4.2.1 to restore the iOS to a new and improved iOS? Can I go from iOS 4.2.1 too iOS 5.0.
All you can do is get a newer model iPod. The 2G can only go as high as 4.2.1. Its hardare does not support a higher iOS version
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How do I update my ipod touch with my new email address for my itunes account?
How do I update my ipod touch with my new email address for my itunes account? I recently changed my email address and updated it on my itunes account but now my ipod keeps asking me for the password associated with my old email address.
I did this and I still get a error message about either the
password or the email account is incorrect! -
I am trying to update an old version of itunes, my computer says it took place, but when I try to sync my daughters new ipod it says a newer version if itunes is required?
In iTunes, look at Help/About iTunes and as the screen rolls up, check for the version number. Ignore the bit that says iTunes 10 in massive bold lettering, wait for the smaller text to appear as the it rolls up. The latest version (on 15th April 2012) is iTunes 10.6.1.7 and the text you should see will simply state iTunes 10.6.1.7. Underneath that will be "gumpf" about copyright etc.
If your iTunes does not say this, then something must have gone wrong with the update you did. How did you do it? The usual way is to simply select (in your iTunes), Help/Check for Updates. In my case, the return message I see states This version of iTunes (10.6.1) is the current version. The alternative message will state something like "there is a later version of iTunes available, do you wish to download it" or similar. Selecting "Yes" would begin the download and if you leave it to run itself, the update should take effect, providing you don't stop it or (I guess) keep iTunes so busy it cannot run the update. It may need to close and re-open before the change takes effect.
At a guess, the reason your daughter's iPod is saying it requires a newer version of itunes is either because you've just bought it, and you have a fairly old version of iTunes - AH!, that may be the problem. >>
>> If the version of iTunes you had installed was very old, then the update may have updated to something other than the latest version. So even if the update has taken place, if it only updated from, for example, iTunes 8 to iTunes 9, then it may need a further update to get to version 10 or to 10.6.1. So for you, now, check after update for the version your iTunes thinks it is until it states iTunes 10.6.1.7.
Alternatively, if your daughter's iPod has been Synced with another computer (with a later version of iTunes than yours, even by one increment), then that would cause then issue you currently have, because her iPod will now only want to work the the latest version it has previously done business with, not your old version.
Note; the current version of iTunes as I've stated it, may change any day. Apple do not announce when updates will be released. Uisng Help/Check for Updates and seeing the return message This version of iTunes (10.6.1) is the current version is the only sure way of telling that you are up to date.
Additional note; gumpf = slang for "random junk".
Let us know how you get on. -
I updated my iPod touch 4g 64gb to iOS 6.1 and now it's been very slow, safari keeps crashing, apps being very slow and crashing ? Can anyone help ?
Next
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>Safari and Clear Cookies, Data and History
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I know it's a tad late, but I recently updated my iPod touch 4th gen to iOS 6 and now it won't play any of my music. It will play Spotify and YouTube just fine, but it won't play my music. It will just skip to the next a d the next and the next after a second or two without any sound. Please help! Thank you.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I updated my iPod touch to 6.0 iOS and the bejeweled app but when trying to connect to Facebook, I get a message stating that cannot be use on mobile to go to web or something like that.....what can I do?
See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod -
Hello. Today, I was updating my iPod Touch 4th Generation to iOS 6. I unplugged the iPod when it was during the installation because it appeared to be frozen. Now the iPod is stuck at a light blue screen even after I reset it. How do I fix it?
You will need to do a DFU restore by holding the home and power buttons down (while the device is plugged in to your computer) until the device's screen goes black and as soon as the screen goes black, count down from 3 and release the power/sleep button, but keep holding down the home button. Then, iTunes will say the iPod needs to be restored. The restore process will take some time and even though the iPod may appear to be frozen, don't interrupt the restore.
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Do I have to buy a special cord to connect my new Ipod Touch with my new Ipad? I synced the new touch with my previous nano, but how do I get all my music on my ipad??
Cynthia422 wrote:
Do I have to buy a special cord to connect my new Ipod Touch with my new Ipad? ...
Do not connect the Devices... is not advisable nor how it is done.
Cynthia422 wrote:
... how do I get all my music on my ipad??
The Sync Process is via iTunes...
See here > http://support.apple.com/kb/HT1386
From Here > http://www.apple.com/support/iphone/syncing/ -
I updated my ipod touch 5th gen to iOS 8.2 and left it but when I got back it was in recovery mode with a red iTunes logo and I plugged it into my computer to reset my ipod and it wouldn't do it what do I do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I updated my ipod touch 4th gen to ios 5 and lost all my photos. how can i get it back? i'm using windows 7. help please? thanks!
This was the scenario:
The first time I updated, it was only my music that was lost.
When I got my music back, I lost my apps.
When I got my apps back, my contacts, notes and photos were lost.
Now I got back everything except for my photos.
(Yes, I restored from backup several times since the first update.)
Do you think if I try restoring from back up, my photos that were taken from my ipod will be restored finally?
Thank you. -
I am still trying to update my Ipod touch 4 to the iOS 6 version. It is on the 4.3.5 (8L1) version. When I go to settings-General-it just says About and nothing about an update. I have no idea how to update it! Please help!
You can only update via the ipod with ios 5 or later.
You need to update via itunes on your computer as always. -
i just updated my ipod touch 4th generation to iOS 6 but there seems to be a problem when i go to the app store, it always crash, what could be the problem? thanks
Try quitting the app out of your multitasking bar, and then resetting (hold power an home buttons til device shuts off and comes back on).
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Hi all i won't update my iPod touch 4 generation to ios 5 but there are win the download end its showing a massage (the network connection timed out)
Okay. I've tried syncing it first, resetting it first, downloading the firmware, uninstalling and reinstalling iTunes, I've checked my connections and ports and everything, run all kinds of diagnostics, and nothing is working. Every time it says it's backing it up, my iPod resets and then it's back to square one. I'm going to restore it and see if that helps. What a pain in the butt, especially since it wouldn't back it up.... >.<
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iPod nano (1st generation) Replacement Program: do i get a NEW ipod or only a new battery?
Finally got a message stating my replacement has shipped. Been pending since 12-2. Looked up the new serial number givin to me in the email and it's a 6th generation model!! Confused, thought we were getting Gen1's??...Don't really care for the new design, but oh well, pleasantly surprised by this!!
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