Update Nightmare, Phone is wiping and scrubbing?!?!
Good day
My hubby told me to update my new bb curve 8330, so I plugged it in and started. It kept asking for a password so I typed in the one I use to lock my phone. And well thats not it, so I kept trying and well now my phone wiped and is now scrubbing!!! What does this mean, how do i stop it?! Will I have a phone when its done or do I need to get help!??!? HELP!??!?
It was asking for the password you type, on the device, to unlock it after you have locked it (or it timed out and locked itself). You programmed that password into it along with the number of attempts for it to allow before wiping clean. You must type the same password when you tether to your PC. What likely happened is that the keys you press on the BB are not sending what you think they are sending -- CapsLock, NumLock, Alt, CTRL, or some other key modifier is present on the BB; you must replicate whatever that is on the PC keyboard when you tether.
Occam's Razor nearly always applies when troubleshooting technology issues!
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