Update not available for Pages, Numbers, Keynote

I'm trying to update numbers, pages and keynote (after I performed the os x yosemite update), and I keep receiving an error message that says "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled." I am using the same Apple ID as when I bought the computer back in '09 (macbook pro), any suggestions?

Perform the following, stopping with the first one which works:
1. Open the Mac App Store's Purchases tab. If you're prompted to accept them into your Apple ID, do so.
2. Move them out of the Applications folder(they may need to be put into the Trash temporarily), and then see if you can download them for free from their individual product pages. If you're asked to buy them, see #3.
3. Click here, contact Apple, and wait for a response.
4. Buy them.
(116469)

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