Update of 7.0.3 on iPhone 4 fails with an error has occurred
I am trying to update my iPhone 4 to 7.0.3. But the installation quits with an error message that is not indicating the nature of the problem. The same happened with 7.0.2 already. Where can I find more details what exactly went wrong and what I can do to fix?
Make sure there's enough free storage space.
Tap Settings > General > About > Available
The 7.0.3 update is approximately 92MB's.
If there's plenty of storage space, try a reset.
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
Then try updating again.
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Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
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Or if you're having problems with the App Store you might try this:
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open the Terminal application.
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See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
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Are you using a proxy or a VPN to connect to the internet? If you are, this is possibly the reason why. I suggest using anothe connection which is not a proxy.
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Visit an Authorized Apple Service Provider or Apple Store to get it checked. If they can't fix this, you'll have to pay the Out-Of-Warranty-Service fee to get a new replacement for a reduced price:
Out-of-warranty repair service
If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
Read Apple’s Repair Terms and Conditions
Model
Out-of-warranty service fee
Battery service*
iPhone 6 Plus
$329
$79
*available only if battery
fails Apple’s diagnostic test
iPhone 6
$299
iPhone 5s, iPhone 5c, iPhone 5
$269
iPhone 4s
$199
iPhone 4, iPhone 3GS, iPhone 3G,
Original iPhone
$149
Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
copied from Service Answer Center - iPhone -
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See Here
https://discussions.apple.com/message/15290457#15290457
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I'm unable to update my apps or download new apps to my Iphone. When I try I get a message "An unknown error has occurred". It was happening before and after the last OS upgrade. I've done a hard reboot with no effect. Any suggestions???
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Trying to update my iphone 6 plus to ios 8.1 using windows laptop running windows 7. It failed with giving message update failed with unknown error (6).
Exact error is:
The iPhone "iPhone" could not be restored. An unknown error occured (6).
After this whenever I connect iphone to my laptop itunes shows serial number as n/a and it keeps on asking me to restore but always fails.
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Thanks.
Checked the update logs and see the following at the end:
[11:07:48.0460] requested restore behavior: Erase
[11:07:48.0461] device did not return saved USB log
[11:07:48.0461] device did not return saved panic log
[11:07:48.0462] previous restore failed with exit status 0x100
[11:07:48.0463] connected to service com.apple.mobile.restored
[11:07:48.0464] using protocol version 13
[11:07:48.0464] unable to open device_map.txt: No such file or directory
[11:07:48.0465] board config = n56ap
[11:07:48.0466] no value returned for BootArgs
[11:07:48.0467] _copyDeviceProperty() failed for restore bootargs
[11:07:48.0468] no value returned for MarketingPartNumber
[11:07:48.0469] _copyDeviceProperty() failed for mpn
[11:07:48.0469] requested restore behavior: Erase
[11:07:48.0470] value query for 'HardwareModel' returned 'N56AP'
[11:07:48.0471] Established proxy for device ID 4
[11:07:48.0522] <Restore Device 06B9BF48>: operation 35 progress -1
[11:07:48.0525] requested restore behavior: Erase
[11:07:50.0998] <Restore Device 06B9BF48>: operation 28 progress -1
[11:07:59.0151] no override trust object found
[11:08:20.0357] device returned CFError with code 6
[11:08:20.0361] dumping CFError returned by restored:
[11:08:20.0364] CFError domainXXXXXXXXXXXXXXXXXXXin code:6 description:Fatal FDR Error returned from RestoredFDRCreate()
[11:08:20.0368] Sending acknowledgement that final status was received
[11:08:20.0759] Restore completed, status:6
[11:08:20.0759] Failure Description:
[11:08:20.0759] Depth:0 Error:AMRestorePerformRestoreModeRestoreWithError failed with error: 6
[11:08:20.0759] Depth:1 Error:The operation couldn’t be completed. (AMRestoreErrorDomain error 6 - Failed to handle message type StatusMsg)
[11:08:20.0759] Depth:2 Error:The operation couldn’t be completed. (AMRestoreErrorDomain error 6 - Fatal FDR Error returned from RestoredFDRCreate())Hi sailesh.chopra,
Thanks for the question. After reviewing your post, it sounds like you are not able to update because of an error 6. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
Resolve iOS update and restore errors - Apple Support
Check your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
Iphone ios6 update could not be updated an unknown error has occured 1602
Hello,
So I have an iphone 4s, never had any issue until I tried updating to the new ios6 and shortly while it was applying the ios6 update, it stopped and gave me this error:
could not be updated an unknown error has occured 1602.
To which my Win 7 64 pc would not see it anymore, and itunes would not see it. Went through what apple suggested removed everything and reinstalled itunes, did not work. The only way I could get my iphone working was plugging into another pc running an older version of itunes and restore it. Once done I went back to the original PC worked fine to sync, but when I tried yet again to update to IOS6 it crashed again.
I have spent way too much time on this, spent way too much money on apple products (still need to update another iphone, and ipad, an itouch and an iphone 5), I need this fixed, who can help?
Image shows what happens:"This error is caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple."
Taken directly from this article http://support.apple.com/kb/TS1275.
Plug your iPhone into iTunes and update it to the latest supported version, which is 4.2.1.
- Greg
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