Update of Google Earth 4.3 Continually Crashes before opening...

Question

I just update the Google Earth from 4.2 to 4.3....upon trying to open it, it crashes every time I attempt to do this...??
Any input from You?

Answer 1

HI Robert,
Try deleting the Google preference file: com.Google.GoogleEarthPlus.plist
/Users/YourName/Library/Preferences. Open the Preferences folder, locate that file, drag it to the Trash, empty the Trash and reboot.
Try to launch Google Earth now.. If that doesn't help try this:
If you can't log in to Google Earth, you'll need to delete these files from your directory folder. Please follow these steps to delete 'dbCache.dat' and 'dbCache.dat.index':
From the Finder, open the Home Directory icon labeled with your user ID.
Select Library > Caches > Google Earth.
Look for the 'dbCache.dat' files.
Ctrl-click on both the 'dbCache.dat' and 'dbCache.dat.index' files and select Move to Trash to delete these files.
These files will be regenerated the next time you log in to Google Earth.
I found the last tip here at Google Help: http://earth.google.com/support/bin/answer.py?hl=en&answer=77769
Hope something works!
Carolyn
Message was edited by: Carolyn Samit