Update of Mail app (Version 7.3) on OS X 10.9.4- no sublabels from Gmail

Gmail sub labels don't show anymore, but still show on iPhone and iPad (Gmail settings are all set to Show labels, but no specific option for sub labels) - this only happened after update, nothing was changed on Gmail settings (checked only afterwards). How do I show sub labels of the 'All Mail' folder (Gmail) in Mail app again?

You downloaded a beta copy of 7.1 because the current version is 7.0.5. There was a mixup yesterday and 7.1 was accidentally made available for downloading. Do you have a backup you can restore from to get 7.0.5?
You can also try running the combo update to see if it will restore it.
10.9.4 Combo Update

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Unread message count not updating in Mail.app

I am running a MBP 15" with 10.4.10 and Mail.app (version 2.1.1 build 752.3) and as you can see in this screengrab here:
the unread message count is not correctly updating.
This may actually be something for the Mail dev' team to handle, unless some one else out there in the groups has some inside knowledge about this issue.
For that matter, I do not know how to forward this to the Mail dev' team inside Apple, so if any one else does, please do.
Cheers.
Jason
MBP 15; 2.16 ghz; 2gb RAM; 100gb; Mac OS X (10.4.10) Palm Treo 680 + Cisco 1242 WAP + xo.net + Hyatt Embarcadero room service

Jason,
What screengrab?
What type of account do you have -- POP, IMAP or .mac? How many accounts do you have? Do you access your account from more than one computer?
Unread message count where -- on the Mail Icon in the Dock or in individual mailboxes? In the Dock, the Unread message count will NOT reflect any messages moved to custom mailboxes by Rules, but only those in the Inboxes.
Ernie

Update the mail app styles as per outlook mail client themes

Hi,
I am developing an office mail app.My requirement is,If user changes the theme in outlook/office 365 my app styles are not changing. I am using office.css in my local mail app web site.
Is it possible to update the mail app styles as per outlook mail client themes? When user changes the theme my app`s style should also update accordingly.
Any help can be appreciated.
Thanks,
Kiran

Hi Kiran,
I'll escalate your case to other engineers who have Outlook mail app experience. This will take some time, please be patient.
Thanks for your understanding.
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Safari, Software Update and Mail apps won't connect

Safari, Software Update and Mail apps won't connect to the Internet. Software Update fails with a suggestion of running Network Diagnostic. Network diagnostic says everything is fine. Firefox connects without any problems. Any ideas. This is my work computer and I need it to work.
Chris

Fixed it myself. Under network settings "Auto Proxy Discovery" was enabled. When I turned this off everything started working again. Not sure how this was enabled in the first place.

In the new mail app for OSX v10.7 Lion it seems I can only setup my gmail account as an "imap", when I need to set it up as "pop"... PLZ HELP I NEED MY MAIL TO WORK!!!

In the new mail app for OSX v10.7 Lion it seems I can only setup my gmail account as an "imap", when I need to set it up as "pop"... PLZ HELP I NEED MY MAIL TO WORK!!!

Go to System prefs
Select Mail Contacts and Calendars
Then select Other
Then select "Add a Mail Account and click create
Then go to google for the settings you need:
First here for the settings online at gmail http://tinyurl.com/du3fu
Then here for the setting in mail http://tinyurl.com/38fevm8
These are instructions for Mail 4.0 but all of the necessary settings should be listed.

Had problem with my hotmail account and had to change my password. Ever since then, my default e-mail account set up to hotmail doesn't work...it sends from gmail. How can I correct that?

Had problem with my hotmail account and had to change my password. Ever since then, my default e-mail account set up to hotmail doesn't work...it sends from gmail. How can I correct that?

On your iPhone you need to change your password in 2 places:
- Incoming Mail Server and
- Outgoing Mail Server
To get to the password entry for the Outgoing Mail Server you have to tap on cell smtp.live.com and again on the second view.

Mail.app version can't be used in 10.6.3.

Hi all,
I have (as far as I know) the latest version of mail.app and just upgradted OSX to 10.6.3. Got the msg "You have Mail version 4.2 (1077/1078). It can't be used on Mac OS X Version 10.6.3 (Build 10D573). For more information, click the Help button"
Any thoughts?
J.

My update of OS X to 10.6.3 made mail.app (v. 4.2 1078) unusable.
Connections to receive mail timed out repeatedly. This happened on both POP and
IMAP accounts.
I tried to rebuild mailboxes/indexes, delete preferences, etc. Nothing worked. I set up new
accounts and had the same problem. I tried other email clients (Thunderbird and Seamonkey)
with existing and new accounts and had the same problem.
I set up Seamonkey running on a Vista machine on the same network with the same account
information as on the Mac and it worked fine.
I reinstalled the last OS update (10.6.3) again, no change.
I finally reinstalled the OS from the installation DVD. Now running OS X v. 10.6 and mail.app
v. 4, and after a slow startup (caching attachments from the IMAP account) everything seems to
be back to normal.
Besides the various email clients, no other applications seemed to be affected by the 10.6.3 update.
John

After iOS 8 update, the mail app crashes on iPhone 4S

I've updated to iOS 8 this afternoon and now the mail app crashes. It will open the first time after a power off and restart of my 4S but after that first time it will crash every single time I try to open it. I can only reopen it after I've done a full reboot of the phone, and then only once. Is there a quick fix or do I get to wait for an update?

I tried all of the suggested solutions mentioned in this thread, and finally did a full reset according to Apple's instructions, step by step (as an engineer and 40 year computer user I am good at that stuff).
Sorry to say after the several hour process, not one of the problems I have experienced have been solved.
IPad 2 is still running slow and choppy.
Some Apps do not even load.
Website pages will not load and result in error messages. One particularly annoying Safari error on loading a new web page is: "a problem occurred with this webpage so it was reloaded".
MY iPad 2 worked perfectly for the last couple of years through several updates that performed seamlessly, but this one and the two most recent corrected updates have rendered my iPad so degraded that I don't think I will be using it much anymore. I originally bought the tablet because of it's smooth GUI and fast performance, the reliability and error free environment, and Apple's proven record for effective updates. That's all gone now.

Mail App Version 7.0 (1816) all e-Mail download to computer!

I'm sorry for the broken english. Why dont option "Do not keep any copies messages" Mountain Lion Mail app on an earlier version of 6.0, which had such an option. But the new Mail app on the Mavericks do not have such an option on 7.0. All messages on my computer's registry .. I'm currently using version 10.9 of GM and will buy the full version .. When However, due to the e-mail application no idea ..

Do not you have any idea of?

HP com.hp.print.psdriver.HPPrintSettings update crashes mail.app and keynote

Its 2012 and I can't print.
This is what gives the offending error.
/Library/Printers/hp/PDEs/hpPostScriptPDE.plugin/Contents/PlugIns/HPPrintSetting s.bundle/Contents/MacOS/HPPrintSettings
PlugIn Version:    19.1.0 (19.1.0b429)
Process:         Mail [1924]
Path:            /Applications/Mail.app/Contents/MacOS/Mail
Identifier:      com.apple.mail
Version:         6.0 (1485)
Build Info:      Mail-1485000000000000~3
Code Type:       X86-64 (Native)
Parent Process: launchd [291]
User ID:         1025
PlugIn Path:       /Library/Printers/hp/PDEs/hpPostScriptPDE.plugin/Contents/PlugIns/HPPrintSettin gs.bundle/Contents/MacOS/HPPrintSettings
PlugIn Identifier: com.hp.print.psdriver.HPPrintSettings
PlugIn Version:    19.1.0 (19.1.0b429)
Date/Time:       2012-08-10 17:59:12.001 +0100
OS Version:      Mac OS X 10.8 (12A269)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
Performing @selector(doPrint:) from sender NSButton 0x7fe73bdd18c0

I've fixed it now so they probably arent useful but if you need anything you can email me direct at angusf at mac dot com.
The Mac is a 15in Late 2008 with 4GB ram.
Steps to fix:
I deleted the printer from system prefs
I removed /Library/Printers/hp
I re-downloaded the driver just in case it changed (it hadn't)
rebooted my Mac
Installed the driver from the disk image
Added the printer from the 'nearby' list
Printed from mail.app successfully
Angus

Why is unread messages not updated in mail.app until restart

I have imap accounts in mail.app and on my iPhone and my iPod Touch and they are are all setup the same. If I read a msg on the mail.app, it is marked as read correctly and this also shows up on the iPhone and the iPod. But if I read the msg any other way, like on the iPhone, iPod or webmail, the msg is marked as read on all devices except the mail.app
The unread mail count will be correct if the mail.app program is restarted, but reoccurs as soon as the above is repeated.
This seems to be a problem that was reported earlier in 2007 on this forum (see link below) and marked as answered but I couldn't find any fixes, so if I missed them could anyone direct me to that or let me know if this is still an issue that needs to be fixed?
link:
http://discussions.apple.com/thread.jspa?threadID=1252944
Thanks,
Mike

Thanks. After the rebuild of the indices the messages were again visible. It took indeed more than an hour. The help of mail was OK to find out how to do this (see below)
I had clicked first on the 'Postbus | bouw opnieuw op' rebuild option, but nothing happened.
The only minor thing now is that the Mail app icon shows in red more than 100 although there are only a few unread mails.
Berichten opnieuw indexeren
.          Stop Mail als het programma is geopend.
.          Ga naar~/Bibliotheek/Mail/V2/MailData en verwijder alle bestanden die beginnen met 'Envelope Index', zoals 'Envelope Index' en 'Envelope Index-shm'. Om de map 'Bibliotheek' in uw thuismap weer te geven, gaat u naar de Finder en kiest u 'Ga' > 'Bibliotheek' terwijl u de Option-toets ingedrukt houdt.
Open Mail.  Mail maakt vervolgens nieuwe Envelope Index-bestanden aan. Dit proces kan enkele minuten in beslag nemen, afhankelijk van het aantal berichten dat Mail opnieuw indexeert.

Update of Mail App?

Now that mail for Mobile me is out (in beta) and improvements have been made to iphone 4 mail- the Mail App in OS 10.6.4 is looking outdated. I love the new mail layouts in mobile me mail and some of the other functions (yes there are some extensions that mimic this- but they are only adequate). Also, you have the new Outlook 2011 coming out soon. Any news on Mail App getting a facelift to match the offerings in Mobile me/iphone? I could ask the same thing about Calendar- newly in beta on mobile me- but rather outdated in the OS.

…That is unfortunate as I think mail is getting passed by from some from its competitors
That's a good thing. Apple provides a basic, useful program for most of us, and the market provides a more advanced product for those that need it.
I agree. Diversity is a virtue when it comes to email apps.

Mail.app 4.1 does not work with 10.6.1 after restore from time machine

After I restored my complete system from time machine backup using the original snow leopard install disc. My Mail.app won't start up anymore. It shows me the message:
"You can't use this version of Mail with this version of Mac OS X"
"You have Mail version 4.1 (1076/1075.2). It can't be used Mac OS X Version 10.6.1 (Build 10B504). For more information, click the Help button"
I don't understand the error message as mail 4.1 was installed as part of Mac OS X 10.6.1?
Detailed event log:
2009-11-03 06:00 AM: Backup succeeded successfully via time machine on my time capsule
2009-11-03 11:00 AM: Original laptop was broken. (Screen didn't work anymore)
2009-11-03 03:00 PM: Got a temporary new Macbook Pro from my System Administrator.
2009-11-03 09:00 PM: Successfully restored complete system on new temporary macbook using time machine with data of my time capsule. Everything looked the same (login image, installed applications, etc...). But when I tried to start Mail.app it gave me the above message.
Can someone help me with this???
Kind Regards,
Niels

I've seen two possible solutions to this:
1. Easier, but less likely to work - try to start mail from the Finder, rather than the Dock. If it works, replace the Dock Mail with the Finder one.
2. More probably the solution: download and reinstall the 10.6.1 combo update. I know you shouldn't need to after a TM restore but ...

My email account in Mail.app is IMAP, but when I delete emails, they don't delete from other devices connected to the mail server with IMAP. Deleted mail on other devices delete as normal from the server and thus from other devices as normal.

MacBook Pro, late 2011 version. Up to date Mountain Lion.
My email account in the Mail.app is set up as IMAP, but when I delete emails in the Mac Mail App, they are not deleted from the mail clients of the other devices that are connected to the mail server with IMAP. IMAP works perfectly between Windows Outlook 2010, iPad Mail App and Android default mail client. Deleted messages behave correctly, as in delete from one device and the mail is deleted from all devices.
Having just tested in reverse order on the Mac; emails deleted from the email client on Windows, iPad and Android are not deleted in the Mac Mail App. It appears that the account is behaving like POP rather than IMAP.
Any advice on how to have IMAP work correctly on the MacBook Pro Mail.app?
Thank you.

Hi Csound1, thanks. The email host is 1and1.co.uk, however, i am going to fess up and make myself look like a plonker now -
the email account in question was set up in Outlook as POP - stupid, stupid, stupid me, wasted an afternoon on this! I have now changed the Outlook account to IMAP and Mail.app works perfectly - and looks much nicer than Outlook did. Im in the middle of converting from Windows to a Mac, and still finding my way around the Mac
The lesson learned, never assume - always double check! All my other email addresses with 1and1 are all imap, except this one, and it happened to be the first one I set up in the Mail.app. (bows head in disgrace!)
Thank you anyway for attempting to help me!
Cheers

Wrong version of mail.app after time machine restore

So the hard drive on my iMac was complaining this morning and required a restore from Time Machine, which appeared to go well. I chose the most recent backup (yesterday) and Adobe Bridge / PS crashed / gave an error on first boot. Aside from that the only issue I'm having is with the mail app where it says version 4 cannot be used with 10.6.1.
It seems odd that Time Machine hasn't backed up the application in the correct version (possible bug?) despite having a long list of 10.6 backups since I upgraded however, more importantly, how do I get the right version installed please?

I am having the same problem. I am restoring my HD from a Time Machine backup and I am getting mail.app 4.0 instead of 4.1. I looked in Time Machine and found that 4.1 was not backed up.
I have a separate backup copy I made with SuperDuper in the "Erase, then copy...." mode. I looked and it has mail.app 4.1.
To save time, I restored my HD with SuperDuper in the "Smart Update" mode. This only looks for changes to make the disks the same. When it finished I still had mail.app 4.0 on my HD.
When I tried to find out why it hadn't updated to mail.app 4.1, I checked the Date Created and Date Modified on both mail.app 4.0 and 4.1. The dates on 4.0 and 4.1 are all the save, Friday, July 24, 2009 2:20 AM.
Apparently Time Machine is not backing up the new version of mail.app because it doesn't think it has changed with the Date Created and Date Modified being the same. SuperDuper in "Smart Update" also doesn't think there is a change so it doesn't copy mail.app 4.1.
I have now restored my HD with SuperDuper in the "Erase, then copy...." mode so that I am sure that it copies all the files. I now have mail.app 4.1 and mail works again.
Apple needs to give mail.app 4.1 newer Date Created and Date Modified dates.
The only way I can overcome this problem in back up and restore is to delete my Time Machine backups and start a new backup to be sure mail.app 4.1 is backed up.
I will also do an "Erase, then copy...." with SuperDuper on all three on my Macs to be sure I have complete backups.

Update of Mail app (Version 7.3) on OS X 10.9.4- no sublabels from Gmail

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