Update of Photoshop CS 5 not possible

Hi all,
after a new installation of my Photoshop CS 5, I start an upgrade which end with following mistake:
By download of these update there is a mistake. Shut the event and try it later again.
This I have done without result.
Please explain and many thanks in advance.

Hello moureze,
do we talk about "update" or "upgrade"?
What concerns "update for Adobe Photoshop CS5" please use
Adobe - Photoshop : For Macintosh : Adobe Photoshop 12.0.4 update for Adobe Photoshop CS5  by considering (I quote): "For convenience and reliability, we highly recommend that you apply this update directly from within Photoshop. To do so, choose Help > Updates in Photoshop CS5 and apply all of the updates listed under Adobe Photoshop CS5 in the Adobe Application Manager."
If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use the chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
Hans-Günter

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