Update overview log on status change in SM 4.0

When processing support desk messages in CRM_DNO_MONITOR, we change the status to 'In process' and other values.  While these actions are recorded in the change documents, we are looking for a method of recording selected status changes with the date and user in the Overview log on the Transaction Data tab.  It would seem that this would be defined in SPPFCADM but none of the action definitions seem to match what we are trying to accomplish.  Any help provided will be appreciated, thanks in advance.

I essentially need to figure out how to solve the following issue:
Change requests cannot be displayed or created, because the RFC connection has errors, or is not maintained.
Check whether the RFC connection to the Change Man agement system is under the key CHARM_DEST (APPLI field in the DESTINAT field), in the view BCOS_CUST. You need authorization for the cross-client view/table maintenance (S_TABU_DIS and S_TABU_CLI).
Not sure how to check this!
Check the RFC connection in the transaction SM59. If your SAP Solution Manager system is also your Change Manager system, the internal connection must be 'NONE'. You need authorization for the administration of RFC connections (S_RFC_ADM).
My Solution Manager is my Change Manager system.
You may have to dumb it down for me. 
Thanks

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      INCLUDE ZXEQMU02
    *By: Ralph McKnight/AC  Date: Mar061998.
    *Description: Additional fields to be saved on append structures
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                Undertaken as a core modification - The exporting
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                 for Z_AMI_CHCK_IE02_UPDATE_ALLOWED.  E.Krenz 12/23/03
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    Date        User    Transport   KR     Description
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                                           If no auth., then issue a mess
    06/30/2005  HBAK946 CHLK9A1N29  169999 RA Equipment Lockdown
                                           Only process RA check if in
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                                           handled in user-exit
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    *Note: the changes to the std are labeled with "DS Part 6 - RGM1
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              data_eqkt           = eqkt
              data_equz           = equz
              data_iloa           = iloa
         importing
              own_msg             = own_msg
              data_equi           = equi "DS Part 6 - RGM1
              data_eqkt           = eqkt "DS Part 6 - RGM1
              data_equz           = equz "DS Part 6 - RGM1
              data_iloa           = iloa "DS Part 6 - RGM1
         exceptions
              posting_not_allowed = 1
              others              = 2.
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               ACTIVITY_TYPE           = ACTIVITY_TYPE
               DATA_EQUI               = EQUI
               DATA_EQKT               = EQKT
               DATA_EQUZ               = EQUZ
               DATA_ILOA               = ILOA
               MAIN_CLASS              = RM63E-KLASSE
               DATA_RM63E              = RM63E
          IMPORTING
               UPDATE_DATA_EQ          = UPDATE_DATA_EQ
               UPDATE_FLAGS_EQ         = UPDATE_FLAGS_EQ
               UPDATE_DATA_EZ          = UPDATE_DATA_EZ
               UPDATE_FLAGS_EZ         = UPDATE_FLAGS_EZ
          CHANGING
               CHGD_EQUI               = EQUI
               CHGD_EQUZ               = EQUZ
          EXCEPTIONS
               POSTING_NOT_ALLOWED     = 1
               POSTING_NOT_ALLOWED_EXT = 2
               OTHERS                  = 3.
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    Commented By Nikhil. Function Module looks to be specific for US.
    *data: v_retval like sy-subrc.
                                                                "CHLK9A0I4A
    *call function 'Z_VERIFY_ACQUISITION_DATA'
                                                                "CHLK9A0I4A
    exporting
                                                                "CHLK9A0I4A
       p_equi        = data_equi
                                                                "CHLK9A0I4A
    importing
                                                                "CHLK9A0I4A
      retval        = v_retval.
                                                                "CHLK9A0I4A
    *if v_retval ne 0.
                                                                "CHLK9A0I4A
    raise posting_not_allowed.
                                                                "CHLK9A0I4A
    *endif.
                                                                "CHLK9A0I4A
    End of changes for SARTD 111318
    *======================================================================
    Begin of AMI
    *======================================================================
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    DATA: z_ami_program(30) TYPE c.
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        data_equi          = data_equi
        data_iloa          = data_iloa
        main_class         = main_class
        data_rm63e         = data_rm63e
      EXCEPTIONS
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    IF sy-subrc NE 0.
      RAISE posting_not_allowed.
    ENDIF.
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    call function 'Z_AMI_IE02_EXIT_RING_FENCING'
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               data_rm63e         = data_rm63e
          exceptions
               update_not_allowed = 8.
    if sy-subrc ne 0.
       raise posting_not_allowed.
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    *endif.
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    *======================================================================
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    *======================================================================
    *======================================================================
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    *======================================================================
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    DATA: i_matnr_tab LIKE zhazind OCCURS 0 WITH HEADER LINE.
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    DATA: v_ra_flag(1) TYPE c.
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    DATA: zeqpnr_eccn-zeccn TYPE zeqpnr_eccn-zeccn,
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    break pkumar.
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          ENDIF.
        ENDIF.
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    *======================================================================
    *CHECK NOT data_equi-eqtyp = 'E'.
    *CHECK NOT data_equi-eqtyp = 'F'.
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      CHANGING
        s_equi    = data_equi
        s_equz    = data_equz
        s_rm63e   = data_rm63e
      EXCEPTIONS
        cancelled = 1.
    *Begin of changes for SARTD 113691
    IF sy-subrc NE 0.                                           "CHLK9A0KY9
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    *Restore the equip number
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    data_equz-zzkokrs = data_iloa-kokrs.                        "CHLK9A0WYR
    data_equz-zzkostl = data_iloa-kostl.                        "CHLK9A0WYR
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    IF sy-subrc NE 0.
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    CALL FUNCTION 'RS_HDSYS_SET_TC_VARIANT'
      EXPORTING
        variant                 = ' '
        flag_client_independent = 'X'
        overwrite_variant       = 'X'.
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    Regards,
    vaibhav.

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    I have not seen anything on removing the Message's Notifications.
    9:05 PM Friday; March 18, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

  • I am having touble logging alarm status in labview

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    Attachments:
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