Update photoshop elements 13 and premiere elements 13

I bought and paid regularly photoshop and premiere (version 13 elements). I installed on a Windows PC 8.1. When I try to update the Adobe tells me that the product is not genuine and stops updating.
Keep in mind that I am dumb. So every conversation must be in writing. Thank you.
Paolo

I'm sorry to have to inform you that I am completely dumb! Therefore, any communication will be via e-mail. You can use <removed>, which is also my Adobe account.
Aggiornamento di Photoshop Camera Raw 9.0
Si è verificato un errore durante l'installazione di questo aggiornamento. Chiudete e riprovate più tardi. Codice errore: U44M1I210
Photoshop Camera Raw 9.0 update
It was an error during installation of this update. Close and try again later. Error Code: U44M1I210 "
Thanks for the assistance. My best regards.
Paolo

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New Photoshop Elements and Premiere Elements Everywhere

There is a Photoshop Elements and Premiere Elements Everywhere option on the Adobe Elements comparison guide
www.adobe.com/uk/products/photoshop-elements/buying-guide.html
I can't find any pricing for it on Adobe.com. Is it subscription only ?.

Everywhere looks quite new and possibly still work in progress as I don’t think the sales teams have been briefed. It does look like a new subscription offer with a cloud storage app plus the photo and video editors.
This may appeal to those who upgrade regularly and who want the cloud storage and automatic future updates.
For others they can still buy the one-off perpetual license.
I suggest you leave it for a while and then contact sales on the toll free number when more information on pricing may become available.

Elements and premiere elements 9 came with my computer and I can't get the updates.

I can't get updates for my Elements and premiere elements 9 which came installed on my computer. I can't find a serial number either. Sincerely, Terry

It is opening the Application manager and I try to download the updates, but it tells me to turn off the sync and it won't let me even open the backup-sync option.TerryDate: Tue, 26 Feb 2013 23:06:51 -0800
From: [email protected]
To: [email protected]
Subject: Elements and premiere elements 9 came with my computer and I can't get the updates.
    Re: Elements and premiere elements 9 came with my computer and I can't get the updates.
    created by Andromeda14 in Photoshop Elements - View the full discussion
What happens when you click on 'Help->Updates' option? Isn't it opening the 'Adobe Application manager' which shows all the updates. ~Andromeda
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What do i do with a very slow Photoshop Elements and Premiere Elements on a PC?

I seem to be getting mixed opinions as to why my Adobe software gets so slow, despite efforts to avoid that, but my computer seems to be working just fine, it is only when in Adobe that the problems arise, like freezing, taking longer and longer periods of time to open the screen to edit a photo, or to compare two photos side by side. Any process seems to take such a long time, and the freezing can last for several minutes, and then continue on. I have had a computer person come to my house and examine my computer and though his knowledge of Photoshop is limited, he feels that it is NOT the computer but something with Adobe Photoshop. I would tend to agree with him.
Several theories have been explained to me, such as Elements and Premiere Elements are a low end of the scale of Photoshop programs, so it is just not going to be able to process high definition large photos well and quickly. Stating comments like i can only use 2 GB of my memory even though i have 8 GB, so unless i can use 64 bit this is what i have to deal with, and it is just a way for Photoshop to say you need to upgrade to the fancier programs. I do not need fancier programs. I am working hard to master these, and have accomplished 4 great blu rays in high definition thanks to recommendations from the Forum here, especially Steve with the help of his books.
Others say i need a solid state hard drive to solve the problem. Others say the only way i will ever solve the problem is to switch to a MAC. Others state is a mal-ware problem, but i have never had my hard drive so clean and uncluttered. I supposedly have as good of PC as i could have as far as QUAD-core, 8GB memory, presently a 1 TB hard drive less than 1/2 full. All suggestions involve big outlays of money, with no guarantee that things will be any better. I have tried to contact different computer companies and computer 'nerds', and these are some of the suggestions, but no one really has a lot of knowledge of the Photoshop software.
I am thinking of adding an additional internal hard drive, but not sure that is going to help either. Could i put all my Photoshop of the second hard drive, and might that speed things up?
Adobe is rather worthless in trying to get help from them. I have spent hours on the phone waiting and then talking to someone who says they understand English but they do NOT understand the question i am asking, which becomes very frustrating with repeat phone calls. I gave up yesterday trying to do that challenging experience yesterday after i had spent 3 times the amount of time they said i would need to wait to get a reply, and i was at work, and my free time had come to an end. So i am hoping you guys can give me some clues of the best thing to do.
Is it true that Photoshop Elements and Premiere Elements are just such a lower end program that trying to do things in high definition, with 2000x1500 photos, making them into a blu ray disc is a major challenge with a PC? I wish i had a greater computer knowledge, but i have struggled to achieve my goal, but the speed of it all gets very frustrating, though it is possible.
Another question asked which i don't think exists, is whether there is a program that could clean up Photoshop, or are there some clues that could accomplish that and thereby speed things up.
Would appreciate any suggestions anyone has. I am in the middle of another project so now is probably not the best time to consider any major changes. But any comments would be appreciated.
Ron

Premiere Elements 10 is now 64 bit, but not PSE10.
Take a look at your scratch disk set-up and if you have a spare volume, allocate that first before the C drive. Elements use scratch disks when it gets low on RAM.
Click image to enlarge
Turn off face recognition and the auto-analyzer to improve performance.
When editing photos or videos check the task manager to see what background processes may be running and end them temporarily if not needed.

I lost my serial number for photoshop elements11 and premiere elements 11 combo. how can I obtain a serial number for this program?

I lost my serial number for photoshop elements11 and premiere elements 11 combo. how can I obtain a serial number for this program?

If you registered the software you should be able to find the serial number thru your Adobe account online.
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Need help installing Photoshop Elements and Premiere Elements on MacBook Pro.

I'm trying to reinstall Photoshop Elements and Premiere Elements on my MacBook Pro. The disc is appearing on my desktop, but when I go to use the installation system, it's telling me the program is not supported. Here is what I'm seeing when I open the disc:
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Which version of mac os x are you using?
That looks like the install files for a windows operating system.
You would need the photoshop elements 6 disk for a mac operating system.

Upgrade my Photoshop Elements and Premiere Elements 7 to ver 8

Hi All,
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Hi,
Please visit this link: http://www.adobe.com/products/photoshopelwin/upgrade/. This might help you.

Photoshop Elements and Premiere Elements included in Membership?

Hi everyone,
This looks like a weird request, but I want tot install Photoshop Elements and Premiere Elements, using my Full Creative Cloud membership. Personally I use the pro-applications, but for educational reasons I would like to study the interface since it's slightly different from what I'm used to, and I need to teach other people how to use the elements-versions.
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Correct. Elements products are not part of CC.
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How can i download photoshop elements and premiere elements 10 using the serial number not the cd?

How can i download photoshop elements and premiere elements 10 using the serial number not the cd?
I tried downloading the trial elements 11 and entering the serial number but it wouldn't work, i cannot find a trial for elements 10.
Thanks

http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
Follow the instructions on that page carefully before you click the download link.

Reinstalling elements and premiere elements

I recently "refreshed" my windows 8 which much to my surprise removed my elements among other things. How do I reinstall my elements and premiere elements? I still have the discs and the product key but when i insert discs nothing happens.

tonitempts
For now I will assume that when you insert the installation disc that the autoplay does not go into action.
If that it what is happening, then go to File Explorer in the Task Bar, go to Computer and right click the drive in which the installation disc is inserted.
Select Run Auto-Play and then, in the dialog that appears, click on Run AutoPlay.exe.
If worse comes to worse, which it should not, you can always install from the Premiere Elements Folder's Setup.exe file.
Please let us know the outcome.
Thanks.
More information on this later.
ATR

Error Code: U44M1I200 when installing Photoshop Elements and Premiere Elements 12.1 update

I use Adobe Photoshop Elements 12 and Premiere Elements 12 on a Windows 8 computer. I just tried to install the 12.1 update and got an error code: U44M1I200. I would appreciate any help in why I got this error code and how I should proceed. Thank you.

Big HW a écrit:
I use Adobe Photoshop Elements 12 and Premiere Elements 12 on a Windows 8 computer. I just tried to install the 12.1 update and got an error code: U44M1I200. I would appreciate any help in why I got this error code and how I should proceed. Thank you.
http://helpx.adobe.com/photoshop-elements/kb/elements-12-1-update-error.html

Unable to open Adobe Photoshop Elements and Premiere Elements

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But after a few hours I was not able to open one of them again. All I get is an error message to re-install the program again because of configuration error, "error:1".
I had that problem before and i tried about three times to re-install them correctly. Last time I used the compability mode to install and that was the only time they opened at least once.
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Adobe hasn't said whether it officially supports PSE 7 on Windows 7. But reports are starting to trickle in that PSE 7 works fine on Windows 7 for most people, though a couple people have reported crashes. My PSE 7 seems to work fine, though I primarily use PSE 8 now. This is all very preliminary, and we'll learn more as more people post here.

Photoshop elements and premiere elements for mac in spanish?

Hello I´ve change from PC to MAC and I want to buy the new version elements 13 for Mac, but when I go to buy it I haven´t got the spanish option... Do you know if I download it in english I can change it before to spanish???
Excuse me for my english I hope you can understand me

Maria.garcia.arcos are you purchasing Photoshop and Premiere Elements 13 from Adobe directly? If so multiple languages should be supported. I would recommend contacting our support team directly at Contact Customer Care if you have any questions regarding your specific order.

Buy additional license for elements and premiere elements 8 bundle?

Can I buy an additional license for my Elements 8 and Premiere elements 8 bundle or do I have to buy a whole new package?
I just purchased this bundle and even before I got home my teen daughter had it loaded on her laptop. I wanted to load it on my laptop and my main computer.
If I can buy a license how do I do that?
Thanks for any help
Janice

If both your daugther and you need to work on elements products, then I would sugesst you to buy a new serial number.
You dont necessarily need to buy a PEPE bundle again, say if you daugther if just using PSE and you need to use PSE and PRE both, then you need to buy a serial number only for PSE as PRE anyway you are using only on 2 machines.
For buying a new serial number, what you can do if just install PSE and PRE on you laptop with the current serial number you are having. When prompted that this serial number is already used on two machines, then click on the link to buy a new serial number on the same screen. Until then, i believe you are safe because that means may be your daugther is just using PRE and you just PSE or vice versa.
Hope this helps.
Regards,
Ankush

How do I update PSE 12 and Premiere Elements 12 for ACR 8.5?

I tried posting this earlier, got no responses. Recap as follows:
using an iMac with OSX 10.9.4
From PSE12, used the "updates" pull-down menu, Adobe Application Manager (AAM) starts and indicates that there is an update available for both PSE and Premiere 12. When update is selected, AAM shows:
   Update Failed
   Updates could not be applied
   The error log file may help you in identifying the problem. The, try updating again. If the problems persist, contact customer support for further assistance.
The error lot file read as follows:
   Photoshop Camera Raw 8.5
   There was an error installing this update. Please quit and try again later. Error Code: U44M1I210
When using the Terminal application to open the updater, I get the following response:
/Applications/Utilities/Adobe\ Application\ Manager/core/Adobe\ Application\ Manager.app/Contents/MacOS/PDApp ; exit;
2014-08-08 15:12:50.590 PDApp[840:507] CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
2014-08-08 15:12:50.591 PDApp[840:507] CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
2014-08-08 15:12:57.012 PDApp[840:507] CoreText performance note: Client called CTFontCreateWithName() using name "Lucida Grande" and got font with PostScript name "LucidaGrande". For best performance, only use PostScript names when calling this API.
hdiutil: attach failed - no mountable file systems
logout
[Process completed]
Any guidance on updating to ACR 8.5 would be appreciated.

Barbara,
Yes, I accessed the "updates" menu from the Help pull-down menu. I also accessed the updates using the Mac Terminal application with results shown in my original post. Regardless of whether I used the Help menu or the Mac Terminal app, the AAM tool still responded with:
Update Failed
   Updates could not be applied
   The error log file may help you in identifying the problem. The, try updating again. If the problems persist, contact customer support for further assistance.
The error log file read as follows:
   Photoshop Camera Raw 8.5
   There was an error installing this update. Please quit and try again later. Error Code: U44M1I210
   Looking at the the output of the Mac Terminal app, it shows:
   ... hdiutil: attach failed - no mountable file systems
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Regarding your follow-up message pointing to:
Update 12.1 installation errors | Photoshop Elements, Premiere Elements,
the files referenced in this link are present, are correctly named, and they are in the correct locations, so it would appear that these issues are not related to the ACR 8.5 update problem
Thanks

Installing photoshop elements and premiere elements on a MacBook Air without disk drive.

I recently purchased a computer bundle form my school and I receive the Adobe Photoshop Elements 12 and Adobe Premiere Elements 12 with the bundle. It came with two DVD-ROMs and activation codes, however my MacBook Air does not have a disk drive. Is there another way to download the program with only the activation codes instead of using the DVDs.

Yes, download and install the trial version.
Adobe - Download free trial version Adobe Photoshop Elements 12 | Adobe
Adobe - Download free trial version Adobe Premiere Elements 12 | Adobe
Enter your serial number when prompted and the software will be fully licensed on your MacBook Air. The 30 day time limited trial restriction will be removed.

Update photoshop elements 13 and premiere elements 13

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