Update Received on Iphone Shipping

Question

Good Morning:  Just wanted to pass on the information I received this morning.  Sure this may not help some however someone posted a telephone number to call if you really wanted to know the status of your order.  That number is 866-388-7390 and it is for Internet Orders as well as returns. 
I expressed my concerns with Shelly the rep who took my call when I contacted this number and explained that I was advised that I should receive a confirmation Tuesday etc.
She was very polite as was I, and explained to me that the deliver by date, is the DATE that the device is to be delivered to the WAREHOUSE.  Once it has been delivered to the warehouse, whatever shipping method was selected will be honored.  In my case, I have a two day shipping method, and shipping does not occur on the weekend therefore I wont receive my device until Tuesday or Wednesday of next week at the latest. 
If this is the case, I am okay with that but a little disappointed as the advertisement for preorders as appearing at your doorstep on the 19th isn't exactly accurate.  What doesn't make sense to me is that some people have received shipping confirmations with delivery dates to their physical location for the 19th but instead of arguing about it, I simply accepted it for early next week and am okay with that. 
In any event, this does explain why I dont have a shipping date/tracking because if the delivery by date to the warehouse is the 19th and today is Tuesday really this information would not be required until Friday.  She also mentioned that the tracking/shipping data is also dependent upon where you are located.  I am on the east coast, in south carolina and have noticed several other customers with the same location code as me 1456901 as experiencing the same issues.
For the sake of my sanity I am going to enjoy the next few days in Iphone 6 plus silence and reconvene this FRIDAY should I not have any data.  I will say that every single person that I have spoken to has confirmed the 19th of September based upon my order time. 
Stay TUNED.....grrrr (okay had to get that out, now I am relaxing)

Answer 1

we must have talked to the same rep.  Also in South Carolina and have the same order location.  Received my deliver by date as 10/14 on my email confirmation and i know for a fact i was in and out of the Verizon site by 3:04am.(EST.) the rep had said that i will not receive my order status till the 19th.  I didn't ask if i would receive it that day or not, but like other people i agree Verizon or Apple in that matter should have done a little more prep work.  You released a Iphone with a bigger screen, what do they expect? Anyway to get off that topic (other threads for that) just wanted to add to the conversation that I as well have the dreaded "not available at this time" also there is a way with Fedex to search by reference, using you order number and location number (Order#_Location#) (i might have reversed those, sorry) so if you don't have a tracking number yet, at least you can check to see that.  But yes i agree with everyone on this board, it sucks, Verizon and apple messed up, and oh FYI if you pre-ordered you cant cancel your pre-order, so you cant go to the store on the 19th to get a new phone, only way to get around that is to open another line.... ooooohhhhh the agony...