Update response group membership on Lync.

Question

Hi guys! Short question. I've updated the list of members in my AD group, which is used for calls routing. At about 10 minutes after the calls still flow to excluded members. How to force this update on Lync server?
Thank you!

Answer 1

Hi,
I have tried both commands, but my response Group using a Distribution List does not update.
I have found this in my event viewer:
Log Name:      Lync Server
Source:        LS Response Group Service
Date:          05-04-2013 12:57:56
Event ID:      31128
Task Category: (2001)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      LYNC-FE1.xxxx.dk
Description:
Data synchronization from Active Directory failed.
The following exception was thrown during the synchronization process:
Exception: System.Data.SqlClient.SqlException - Cannot insert duplicate key row in object 'dbo.Agents' with unique index 'IX_Agents_UserSid'.
The statement has been terminated.
Inner Exception: ~
The next synchronization attempt will be in 480 minutes.
Cause: Unhandled exception.
Resolution:
Verify the connectivity with the domain controller or if the Active Directory schema was properly applied and all user attributes are present.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="LS Response Group Service" />
    <EventID Qualifiers="51153">31128</EventID>
    <Level>2</Level>
    <Task>2001</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-04-05T10:57:56.000000000Z" />
    <EventRecordID>155606</EventRecordID>
    <Channel>Lync Server</Channel>
    <Computer>LYNC-FE1.xxxx.dk</Computer>
    <Security />
  </System>
  <EventData>
    <Data>System.Data.SqlClient.SqlException - Cannot insert duplicate key row in object 'dbo.Agents' with unique index 'IX_Agents_UserSid'.
The statement has been terminated.</Data>
    <Data>~</Data>
    <Data>480</Data>
  </EventData>
</Event>
Any help would be much appreciated.