Update Retriever Down?

I was wondering if there are any issues with the downloads for Update Retriever?  We have not used it in awhile but when we try to get updates, it shows as "Connecting to update repository."  Then a message states "No new updates were found for the systems you specified.  The results show "Please Try Later."  I installed Update Retreiver on another server and get the same thing. 

I had the same problem this morning and eventually got a message was down that but it seems to be working this afternoon.
However, each update stops part way through and Adobe reader 9 asks if I want to update it.  I said yes once then from then on said no and the updates continued to install.
Also, if I run the "get new updates" it still identifies the ones I installed earlier today.   Does anyone know if that is normal?  (they show up as installed in the history)
 This work is on a T43 with XP.
T500 -Vista Ultimate -Intel core 2 duo T9400, 3 gb, Vista 32bit, 22inch display dvr, 17inch analog, ATI Mobility Radeon HD 3650, Mobile Intel 4 series express chipset,
system purchased 12 08

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  • Home Environmen​t - How to set up Update Retriever (UR) and Thin Installer (TI) in a home environmen​t

    Serenityvalley wrote:
    You need to go to This Page and download just about everything on it -espeically the  System Update Deployment Guide and start reading.  It'll take you a few hours to learn what you need to do and implement it if you are familar with editing system registeries and you have some luck and everything goes well.
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    Edit: Note that Thin Installer does not run on Vista SP2 (neither does System Update.)
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    2. Install UR on one pc and TI on all clients you want to keep updated. UR installs into the Start -- All Programs -- Thinkvantage folder, TI installs into c:\program files\thininstaller.
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    b) change the settings to Severity -- Optional (assuming you want to see critical, recommended and optional downloads in the list), License -- Do not display and Status -- Active. After clicking next you enter the machine type, the op system and its language for each client you need to keep updated. Note that unless you change status to active everything will download as "test" and thus not be installed by the Thin Installer.
    4. Run the download, about 1 - 1.5GB for the first type, opsys and language combination  and an additional 0.5 - 1GB for each additional type depending on amount of overlap. You can be selective what you download but if you are an average home user -- just download all the items for your type/opsys/language combination(s) -- Thin Installer is a stripped down version of System Update and will decide what to install on the individual client. This is a one-time download, next time you run Update Retriever it will just download new drivers.
    5. To initialize TI on each client, copy the program from the Program Files directory and paste a shortcut to the desktop. Then rightclick on the shortcut and choose Properties, and in the target field of the shortcut tab after "C:\Program Files\ThinInstaller\ThinInstaller.exe" add the following: -repository your_UR_download_directory.
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    7. As the date is getting close when Windows Update will start distributing Vista SP2 you may want to consider using Microsoft's SPBlockerTools preventing SP2 installation for up to 12 months.
    8. Debugging Tips
    TI ending with message An error occurred while gathering user information is reported when running under Vista SP2 -- TI will not run in SP2. 
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    Message Edited by JaneL on 05-08-2009 10:30 PM
    Message Edited by zilla on 2009-05-28 12:48 PM
    T500: Vista 32, 2.8GHz, 4GB RAM, 15.4" 1680x1050, 500GB 7200rpm, ATI Radeon HD3650 + Intel 4500MHD. T42: XP, 1.7GHz, 2GB RAM, 14.1" 1024x768, 250GB PATA, ATI Radeon 7500.

    koolzero wrote:
    When I start TI after I pointed it to my repository I get a message that no packages applicable were found.  I did not download all the updates just a few to test it, will it not work unless all updates are downloaded?
    Did you change status from test to active in UR before downloading? If not you can change the downloaded items in the manage repository menu.
    Assuming the items you did download were not already installed on your client with TI it should work.
    Message Edited by zilla on 2009-05-06 10:23 PM
    T500: Vista 32, 2.8GHz, 4GB RAM, 15.4" 1680x1050, 500GB 7200rpm, ATI Radeon HD3650 + Intel 4500MHD. T42: XP, 1.7GHz, 2GB RAM, 14.1" 1024x768, 250GB PATA, ATI Radeon 7500.

  • Update Retriever cannot retrieve because of missing files

    Hello,
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    Message Edited by hel on 02-10-2009 02:10 PM

    it's becoming more and it's becoming annoying.
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           https://download.boulder.ibm.com/ibmdl/pub/pc/pccbbs/mobiles/7wa109wj.txt
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    Message Edited by hel on 02-19-2009 10:46 AM

  • Deleting Updates in Update Retriever

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    So no one has any information on how to maintain a clean repository?

  • Manual Imports to Update Retriever

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  • X230 Family Type 2325 drivers In update retriever

    Hey,
    I've been using UR for quite some time and it's working great for me with SCCM etc.,
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    RapidBoot Shield 32/64 (both appear on UR but fails to download while all other drivers successfully download from UR)
    USB3.0 Appears but doesn't seem to get installed (it appears In candidate list log of thininstaller),
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    http://support.lenovo.com/en_IL/research/hints-or-tips/detail.page?DocID=HT050904 
    Software name RapidBoot Shield
    Support models ThinkPad(R) L330
    ThinkPad L420, L421, L430
    ThinkPad L520, L530
    ThinkPad T420, T420i, T420s, T420si, T430, T430i, T430s, T430u
    ThinkPad T520, T520i, T530, T530i
    ThinkPad W520, W530
    ThinkPad X1, X1 Hybrid, X1 Carbon
    ThinkPad X121e, X130e, X131e
    ThinkPad X220, X220i, X230, X230i
    ThinkPad X220 Tablet, X220i Tablet, X230 Tablet, X230i Tablet
    ThinkPad V490u
    ThinkPad Edge E120, E125, E130, E135
    ThinkPad Edge E220s
    ThinkPad Edge E320, E325, E330, E335
    ThinkPad Edge E420, E420s, E425, E430, E435
    ThinkPad Edge E520, E525, E530, E535
    ThinkPad Edge S430
    Lenovo(R) V480, V480s
    Lenovo V580
    Lenovo B475e, B480, B480r, B485, B490
    Lenovo B575e, B580, B580r, B585, B590
    Zhaoyang K29, K49, E49
    Lenovo E49
    Operating Systems Microsoft(R) Windows(R) 7 32-bit, 64-bit
    Refer to marketing materials to find out what computer models
    support which Operating Systems.
    Version 1.23
    WHAT THIS PACKAGE DOES
    RapidBoot Shield is a utility that reduces the boot complete time of PC running
    Windows 7 operating systems.
    If this package has been installed, updating (overwrite-installing) this
    package will fix problems, add new functions, or expand functions as noted
    below.
    CHANGES IN THIS RELEASE
    Version 1.23
    [Important updates]
    Nothing.
    [New functions or enhancements]
    - Changed the software name from RapidBoot to RapidBoot Shield.
    [Problem fixes]
    - Fixed an issue that the desktop window becomes dark and mouse is unresponsive
    when SimpleTap is launched during boot time.
    - Fixed an issue that RapidBoot does not work after upgrade install on Win7 64-bit
    operating system.
    - Fixed an issue that mouse cursor intermittently becomes unresponsive for a while.
    - Fixed an issue that RapidBoot delays keyboard response during Lenovo Setup(OOBE).
    - Fixed a 0x9F BSOD issue that occurs intermittently.
    [Note] If you plan to install Intel USB3.0 driver 1.0.4.225 or newer version,
    please install Rapid Boot Shield first.
    from the log(1st run):
    Info 2012-07-01 , 02:32:56
    at Tvsu.Coreq.LoadCoreqsProcessor.ProcessUpdatesImplementation(Update[] ups)
    Message: Candidate list:
    Integrated Camera Driver for Windows[reboot type 3]
    WiDi driver for Intel cards for Windows 7 64bit[reboot type 3]
    ThinkPad Wireless LAN (11b/g/n)[reboot type 0]
    Lenovo Mobile Broadband Activation[reboot type 0]
    WiMAX Driver for Intel Cards (For Windows 7 32bit)[reboot type 3]
    ThinkVantage Active Protection System[reboot type 3]
    Realtek Audio Driver for Windows 7 32/64[reboot type 3]
    ThinkVantage GPS[reboot type 0]
    WiDi driver for Intel cards for Windows 7 32bit[reboot type 3]
    Ericsson H5321 Wireless WAN Driver for Windows[reboot type 0]
    WiMAX Driver for Intel Cards (For Windows 7 64bit)[reboot type 3]
    ThinkPad Power Manager[reboot type 3]
    Intel AMT 8.0 - MEI and SOL driver[reboot type 3]
    ThinkVantage Active Protection System[reboot type 3]
    ThinkPad UNDP Wireless WAN Driver(Gobi3000)[reboot type 3]
    Sierra Wireless MC7750 - Gobi 4000 (TM) Softwaree[reboot type 3]
    Media Card Reader Driver for Windows XP/732/764 - WW -[reboot type 3]
    ThinkPad Power Management Driver[reboot type 3]
    Intel PRO/1000 LAN Adapter Software for Windows XP 32-bit, 7 32-bit[reboot type 0]
    ThinkPad Hotkey Features Integration Package Setup[reboot type 3]
    Fix for Issue of HDD with HDP Detection for Windows Vista/7[reboot type 0]
    ThinkVantage Access Connections for Windows 7[reboot type 3]
    WiFi driver for Intel cards For Windows 7 64bit[reboot type 3]
    Intel USB3.0 eXtensible Host Controller[reboot type 3]
    WiDi Driver for Intel Cards for Windows 7 32/64bit[reboot type 3]
    Intel Rapid Storage AHCI Driver for Windows 32bit[reboot type 3]
    Intel PRO/1000 LAN Adapter Software for Windows 7 64-bit[reboot type 0]
    Intel HD Graphics 2000/2500/3000/4000 Display Driver for Windows 7 64bit[reboot type 3]
    WiFi driver for Intel cards For Windows 7 32bit[reboot type 3]
    Intel Chipset Support for Windows XP/Vista/7[reboot type 3]
    Intel HD Graphics 2000/2500/3000/4000 Display Driver for Windows 7 32bit[reboot type 3]
    ThinkVantage Communications Utility[reboot type 3]
    Info 2012-07-01 , 02:32:56
    at Tvsu.Coreq.LoadCoreqsProcessor.ProcessUpdatesImplementation(Update[] ups)
    Message: Resulted order of candidate list:
    Intel HD Graphics 2000/2500/3000/4000 Display Driver for Windows 7 32bit[reboot type 3]
    Intel Chipset Support for Windows XP/Vista/7[reboot type 3]
    Intel HD Graphics 2000/2500/3000/4000 Display Driver for Windows 7 64bit[reboot type 3]
    Intel PRO/1000 LAN Adapter Software for Windows 7 64-bit[reboot type 0]
    Intel Rapid Storage AHCI Driver for Windows 32bit[reboot type 3]
    Intel USB3.0 eXtensible Host Controller[reboot type 3]
    Fix for Issue of HDD with HDP Detection for Windows Vista/7[reboot type 0]
    Intel PRO/1000 LAN Adapter Software for Windows XP 32-bit, 7 32-bit[reboot type 0]
    Media Card Reader Driver for Windows XP/732/764 - WW -[reboot type 3]
    Sierra Wireless MC7750 - Gobi 4000 (TM) Softwaree[reboot type 3]
    ThinkPad UNDP Wireless WAN Driver(Gobi3000)[reboot type 3]
    ThinkVantage Active Protection System[reboot type 3]
    Intel AMT 8.0 - MEI and SOL driver[reboot type 3]
    Ericsson H5321 Wireless WAN Driver for Windows[reboot type 0]
    ThinkVantage GPS[reboot type 0]
    Realtek Audio Driver for Windows 7 32/64[reboot type 3]
    ThinkVantage Active Protection System[reboot type 3]
    Lenovo Mobile Broadband Activation[reboot type 0]
    ThinkPad Wireless LAN (11b/g/n)[reboot type 0]
    Integrated Camera Driver for Windows[reboot type 3]
    ThinkPad Power Management Driver[reboot type 3]
    ThinkPad Hotkey Features Integration Package Setup[reboot type 3]
    ThinkPad Power Manager[reboot type 3]
    ThinkVantage Access Connections for Windows 7[reboot type 3]
    ThinkVantage Communications Utility[reboot type 3]
    WiFi driver for Intel cards For Windows 7 64bit[reboot type 3]
    WiMAX Driver for Intel Cards (For Windows 7 64bit)[reboot type 3]
    WiFi driver for Intel cards For Windows 7 32bit[reboot type 3]
    WiDi driver for Intel cards for Windows 7 64bit[reboot type 3]
    WiMAX Driver for Intel Cards (For Windows 7 32bit)[reboot type 3]
    WiDi driver for Intel cards for Windows 7 32bit[reboot type 3]
    WiDi Driver for Intel Cards for Windows 7 32/64bit[reboot type 3]
    Info 2012-07-01 , 02:32:56
    at Tvsu.Coreq.CoreqProcessor.ProcessUpdatesImplementation(Update[] updates)
    Message: Beginning Coreq process: Recieved 32Updates
    on the 2nd run:
    WiDi Driver for Intel Cards for Windows 7 32/64bit[reboot type 3]
    WiDi driver for Intel cards for Windows 7 64bit[reboot type 3]
    ThinkVantage Communications Utility[reboot type 3]
    ThinkVantage GPS[reboot type 0]
    Solved!
    Go to Solution.

    Sorry for these issues, the updates team is still working on getting all the updates published for the new systems like X230...
    Bluetooth should be there starting from today.
    I recommend not installing RapidBoot Shield unless you have personally tested it and determined that it makes your image boot faster and doesn't cause side-effects.
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  • Latest Premiere and Media encoder CC update shuts down

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  • Missing driver in Update Retriever / System Update

    Hi,
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    Device 8086:08b2
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    http://pci-ids.ucw.cz/read/PC/8086/08b2
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    BIOS: GMET59WW (2.07) 2014-02-12
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    dhjensen wrote:
    parkerjnc wrote:
    We are half way there. It should show up after the next catalog refresh which I'm expecting to happen overnight. Will check it in the morning and escalate if not showing up.
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    /Daniel

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  • Hotkey package missing from Update Retriever

    Hi,
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    Hi,
    Welcome to Lenovo Community Forums!
    I’m sorry to hear that system update in your Lenovo X240 and T440 is not able to retrieve hotkey integration features.
    Ensure that you have the latest version of Lenovo system update installed. If it didn’t help, I would suggest you to manually download the drivers from Lenovo Support page by entering the MTM number of your machine in the quick path.
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    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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  • Update Retriever - HelloLevel_8_07_00.xml not existing in SSClientCommon folder

    Hello,
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    Thanks.
    *** Partial content of the clients' tvsu_log file ***
    Info 2011-08-17 , 11:44:16
     at Tvsu.Engine.Process.HelloProcess.Start()
     Message: HelloProcess Started
    Info 2011-08-17 , 11:44:16
     at Tvsu.Engine.Process.HelloProcess.Start()
     Message: Client level: HelloLevel_8_07_00
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     at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
     Message: The UDF will be downloaded from: S:\Lenovo\TVSU_Repository\SSClientCommon/HelloLevel_8_07_00.xml
    Info 2011-08-17 , 11:44:16
     at Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
     Message: The UDF will be downloaded to-> C:\Program Files (x86)\Lenovo\System Update\session\system\SSClientCommon\HelloLevel_8_07_00.xml
    Info 2011-08-17 , 11:44:16
     at Tvsu.Gui.CustomComponents.Step.set_Image(StepImage value)
     Message: Setting PROCESSING status.
    Info 2011-08-17 , 11:44:16
     at Tvsu.FileDownloader.LocalDownload.Init(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
     Message: Failed to find the file from server: S:\Lenovo\TVSU_Repository\SSClientCommon/HelloLevel_8_07_00.xml
    Info 2011-08-17 , 11:44:16
     at Tvsu.FileDownloader.LocalDownload.Init(FileDownloadInfo fileInfo, downloadingDelegate downDelegate)
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      Message: the file does not exist int the server path
      Type: System.Exception
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    11/08/2011  15:37             1.267 HelloLevel_8_00_00L.xml
    26/04/2011  10:29                97 HelloLevel_8_00_01.xml
    11/08/2011  15:37             1.266 HelloLevel_8_00_02.xml
    11/08/2011  15:37             1.266 HelloLevel_8_00_03.xml
    11/08/2011  15:37             1.266 HelloLevel_8_00_04.xml
    11/08/2011  15:37             1.266 HelloLevel_8_00_05.xml
    11/08/2011  15:37             1.266 HelloLevel_8_00_06.xml
    11/08/2011  15:39             1.266 HelloLevel_8_01_00.xml
    11/08/2011  15:39             1.125 HelloLevel_8_02_03.xml
    11/08/2011  15:39             1.125 HelloLevel_8_02_04.xml
    11/08/2011  15:39             1.125 HelloLevel_8_03_01.xml
    11/08/2011  15:39             1.125 HelloLevel_8_04_00.xml
    11/08/2011  15:39             1.125 HelloLevel_8_04_01.xml
    11/08/2011  15:39             1.126 HelloLevel_8_04_01D.xml
    11/08/2011  15:39             1.126 HelloLevel_8_04_01L.xml
    11/08/2011  15:39             1.125 HelloLevel_8_04_02.xml
    11/08/2011  15:41             1.125 HelloLevel_8_05_00.xml
    11/08/2011  15:41             1.126 HelloLevel_8_05_00A.xml
    11/08/2011  15:41             1.126 HelloLevel_8_05_00R.xml
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                      <Level>GDET33*</Level>
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                </Or>
              </And>
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            <Name>giku06ww.exe</Name>
            <CRC>C9803CFF3B6A8A096AAED2737FB6D6FD3B63B5CA</CRC>
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