Update says I need OS X 10.5.2 or newer when I have 10.5.5
The Safari update says I need Mac OS X 10.5.2 or newer when I have Mac OS X 10.5.5
How can I update? I have Safari 3.0.4
You need to download and re-apply the 10.5.5 Combo Updater. Safari is not available as a download from Apple, unless you're running Windoze or 10.4.11. Apple doesn't offer full downloads of any of their applications on the web, so you're wasting your time looking for or expecting one to be there.
Mulder
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Site says I need to install adobe 11.1 or greater, when i have 11.8 installed and working
Yesterday after years of working, my site told me I need to install adobe 11.1 or greater. I have adobe 11.8, which is working, Active X is not on, popups are disabled, still says I need to install adobe 11.1 or greater
Figured it out. I tried using Safari rather than Firefox and it worked fine. No need to download anything.
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MMy iPad says it needs 1.4GB more storage to do a back up but I have 7.9GB available of my 20GB storage icloud storage?
If you want to avoid paying for additional iCloud storage you can backup to your computer. Start the latest version of iTunes on your computer, connect your iPad, select General from the row of tab that are presented, then select your backup option.
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i have the version of itunes the ios 7 update requires but every time i try to update my phone it says i need the itunes version 11.0.5 but i already have it?
You need iTunes 11.1 which is not available for download in google chrome or other browsers. The only browser it has worked for with me is Safari. Hope this helps!
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Software update says I need to download MacOS 10.6.7. Each time I try, I have tried 6 times, the software downloads, it has me restart the system, it then writes the files to disk and then I get an error measage that "there was error in installing the softare. Anybody have this problem and how do you fix it? I am running 10.6.6
Try this before trying to install the update.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
If you still have a problem then I suggest you download the 10.6.7 Combo Updater and install it. -
I can't update iMovie, just to clear the red spot on the menu bar since I don't use it, update says I need to purchase but I have iMovie 9.0.4 and update is 9.0.6, do I need to purchase?
Disclaimer - For me the Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture very different from that found in most 1st world nations, such as that in the two dominant North American countries. Written language has no tone. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
You are confusing two different versions of the iMovie app. You have downloaded an update to the boxed version that Apple sold in the past. Yoi cannot update the version that Apple now sells in the Mac App Store with that update. -
My apps on my iPad won't update saying I need ios5. There is no software update tab available under my setting/general tab. How do I update?
Settings>General>About>Version will tell you what iOS you have,
You only have the Software Update option if you are already running iOS 5. If you are trying to update the iOS, you have to use iTunes on a computer to update the iPad.
Here are the instructions.
http://support.apple.com/kb/HT4623
Or you can connect the iPad to the computer, launch iTunes. Select the iPad under the devices heading on the left, click on the Summary tab and then click on Check for Update -
My iphone 3gs says I need to restore my phone with itunes. when i connect the phone it says i need to unlock the phone which i cannont due because of the caution on the phone. How do i fix this?
Hold down the power button and home button at the same time until the phone powers on, shuts back off, powers on again and continue to hold it until it shows the itunes logo to plug in to itunes. This should allow you to restore without unlocking it.
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I have IPHone 4 but y software update says iOS 5.1.1. Doesn't this mean that I have an IPhone 4S?
I have an Iphone 4, buy my software update says iOS 5.1.1. Doesn't this mean that I have an Iphone 4S?
iOS 5.1.1 supports
iPhone 4S
iPhone 4
iPhone 3GS
iPad 2
iPad
iPod touch (4th generation)
iPod touch (3rd generation)
So, you do not have to worry. You've still got iPhone 4 only. For more information regarding iOS 5.1.1 update visit this link http://support.apple.com/kb/DL1521 -
Trying to re-install Acrobat 8 and it's saying I need Internet Explorer 4.0 or greater installed. I have IE 11 installed so not sure why I'm getting that message.
Acrobat 8 needs IE 6.0 not 4.0
1) Try installing using MSI file instead of setup.exe.
2) Enable MSI logging and provide the MSI log. Steps to enable MSI logging can be found here http://support.microsoft.com/en-us/kb/223300
3) What is the version of shdocvw.dll in "C:\Windows\System32" folder and in "C:\Windows\SysWOW64" (exists only on a 64 bit machine) folder. -
why do i need to sign in to my husbands id when i have my own? i am sick of having to place 2 passwords for updates
If you are being prompted for the password for his ID when updating apps this indicates that you must have at leas one app on your phone that was purchased with his ID. (Apps are permanently tied to the ID used to purchase them.) The only way to stop this would be to delete these app(s) from your phone and repurchase them with your ID.
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My computer recently froze whilst updating Itunes, and has subsequently removed Itunes from my computer. When i have tried to reinstall the programme, i get the following error message "Invalid Drive:G:\" any ideas?
Try the following user tip:
"Invalid drive X:\" install errors -
I can't get the product i bought need help NOW doesn't let me connect when i have good internet
i can't get the product i bought need help NOW doesn't let me connect when i have good internet
[personal information should not be posted - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]
https://www.adobe.com/account.html to check your subscriptions
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html -
I Cleared room on my iPad Mini for the iOS 8 install, downloaded the installer and started he install. Device restarted rather quickly after turning off for install, did not update. When I went back to Software Update to try again, it says I need to redownload the installer and I now am using the ~1GB of space taken up by the original install file and need to clear that much space. Any way to either get my iPad to recognize the install files or delete it so I can try again?
Hooked it up to iTunes to update. The first time I tried, an error popped up that said there was an error with the firmware, so I reset my iPad Mini and tried again. This time it updated fine, no errors. Thanks for the help. Also, the original update file is now deleted. Because I have that space back.
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I updated my iphone 4S successfully. But now I get a message that says I need to read and accept the Terms and Conditions. But when I select the Terms and Conditions, nothing appears but a message that says "cannot locate."
Hi bondercin,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Click on the links to see more details and screenshots.
Restart and / or reset your device
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Check your settings for Safari -- enable cookies and turn off private browsing
iPhone User Guide - Safari settings
http://help.apple.com/iphone/7/#/iph3d7aa74dc
Also, sign out of your iTunes Store account and sign back in:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311?viewlocale=en_US
This article provides additional troubleshooting steps for connecting to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
- Judy
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