Update server not responding photosmart 410 all-in-one

Hi all,
I'm new to blogging and not too computer savvy so patience please. This problem looks like it's been posted before but I'm not sure how to apply it to me.  I have a 410a printer connected to a minimac running OSx 10.10 (yosemite?). I am trying to update software to prevent duplicates printing after turning off the computer. When I go through the procedure to run update the printer screen says it had a problem connecting to the server.
I tried the printer IP address in Safari and Firefox but both say server is not responding. Is the server down, or is a problem with my setup?
Help - and thanks
This question was solved.
View Solution.

Hello HevnLgh,
Thank you for your input. I tried to follow your instructions but had trouble right from the start. I got to HP uninstaller and clicked continue but there was no printer listed. It just said "device" and uninstall was greyed out. I decided to just continue so I reset the printing system and repaired the  disk permissions. 
It took me a couple of tries to reinstall the printer from the Apple website because at first it couldn't find the device to add so I tried using the IP address on the next tab and that seemed to do something but it still wouldn't print. The printer was found after I  went back and tried again and everything seemed to work this time (whew).
I tried the update procedure on the printer itself and it still can't connect with the server, but the original problem with the duplicate copy on shut down seems to have resolved itself.
The bottom line is my printer is working like it's supposed to (for now anyway)  and I didn't get two copies of my printout so thank you again for your help.  It's good to know I can go somewhere for help when I have a problem.

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    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: SC.Module: 'cloudkit/auth_ui' depends on 'cloudkit/photo', loading dependency…
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    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: SC.Module: Module 'cloudkit/auth_ui' has completed loading, invoking callbacks.
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    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: pivot state = active.authUI
    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: active.authUI.downloadingAuthModule
    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.fieldsEditable
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    Fri, 02 May 2014 10:23:28 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI.fieldsEditable
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    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 8 conditions. Requirement was: Button for mail
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 7 conditions. Requirement was: Button for contacts
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 6 conditions. Requirement was: Button for notes
    Fri, 02 May 2014 10:23:28 GMT:  DEBUG: Springboard: A wait condition became satisfied. Still waiting on 5 conditions. Requirement was: Button for reminders
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    Fri, 02 May 2014 10:30:41 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: starting from current state: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:30:41 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states before: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:30:41 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: pivot state = active.authUI
    Fri, 02 May 2014 10:30:41 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:30:41 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:30:41 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:30:41 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:30:41 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END sendEvent: 'userDidSubmit'
    Fri, 02 May 2014 10:31:00 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:31:11 GMT:  DEBUG: <--  Response 7:  0  (timed out),  headers:   body: (empty)
    Fri, 02 May 2014 10:31:11 GMT:  DEBUG: COS: invoking loginDidFail
    Fri, 02 May 2014 10:31:11 GMT:  WARN:  Auth: No auth bag or recognized status code
    Fri, 02 May 2014 10:31:11 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: BEGIN sendEvent: 'authDidNotConnect'
    Fri, 02 May 2014 10:31:11 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: active.authUI.attemptIsSubmitted: will handle event 'authDidNotConnect'
    Fri, 02 May 2014 10:31:11 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END sendEvent: 'authDidNotConnect'
    Fri, 02 May 2014 10:31:19 GMT:  DEBUG: Sending stats to feedbackws
    Fri, 02 May 2014 10:31:19 GMT:  DEBUG: -->  Request 8:   POST to https://feedbackws.icloud.com/reportStats,  headers: Content-Type=text/plain,  body: (omitted)
    Fri, 02 May 2014 10:31:24 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:32:05 GMT:  DEBUG: <--  Response 8:  200  (46127ms),  headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8  body: (omitted)
    Fri, 02 May 2014 10:32:05 GMT:  INFO:  Successfully sent stats to feedbackws
    Fri, 02 May 2014 10:34:54 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:37:33 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:37:35 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:37:35 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: starting from current state: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:37:35 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states before: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:37:35 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: pivot state = active.authUI
    Fri, 02 May 2014 10:37:35 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:37:35 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:37:35 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:37:35 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:37:35 GMT:  DEBUG: CloudKit: ErrorCatcher dialog invoked.
    Fri, 02 May 2014 10:37:36 GMT:  DEBUG: SC.Module: Attempting to load 'cloudkit/error_catcher'
    Fri, 02 May 2014 10:37:36 GMT:  DEBUG: SC.Module: Module 'cloudkit/error_catcher' already loaded.
    Fri, 02 May 2014 10:37:36 GMT:  DEBUG: SC.Module: Evaluating JavaScript for module 'cloudkit/error_catcher'.
    Fri, 02 May 2014 10:37:36 GMT:  DEBUG: SC.Module: Module 'cloudkit/error_catcher' has completed loading, invoking callbacks.
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: BEGIN sendEvent: 'userDidSubmit'
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: active.authUI.fieldsEditable: will handle event 'userDidSubmit'
    Fri, 02 May 2014 10:37:43 GMT:  DEBUG: CloudKit: Sending login POST request to https://setup.icloud.com/setup/ws/1/login
    Fri, 02 May 2014 10:37:43 GMT:  DEBUG: -->  Request 9:   POST to https://setup.icloud.com/setup/ws/1/login?clientBuildNumber=14C.131409&clientId= CA53A6CC-FA79-4150-AF39-248318487608,  headers: Content-Type=text/plain,  body: (omitted)
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: starting from current state: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states before: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: pivot state = active.authUI
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: active.authUI.fieldsEditable
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 10:37:43 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END sendEvent: 'userDidSubmit'
    Fri, 02 May 2014 10:37:43 GMT:  DEBUG: Sending stats to feedbackws
    Fri, 02 May 2014 10:37:43 GMT:  DEBUG: -->  Request 10:   POST to https://feedbackws.icloud.com/reportStats,  headers: Content-Type=text/plain,  body: (omitted)
    Fri, 02 May 2014 10:37:55 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:37:59 GMT:  DEBUG: autoUpdate: Running latest build, 14C.131409
    Fri, 02 May 2014 10:38:03 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:38:14 GMT:  DEBUG: <--  Response 9:  0  (timed out),  headers:   body: (empty)
    Fri, 02 May 2014 10:38:14 GMT:  DEBUG: COS: invoking loginDidFail
    Fri, 02 May 2014 10:38:14 GMT:  WARN:  Auth: No auth bag or recognized status code
    Fri, 02 May 2014 10:38:14 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: BEGIN sendEvent: 'authDidNotConnect'
    Fri, 02 May 2014 10:38:14 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: active.authUI.attemptIsSubmitted: will handle event 'authDidNotConnect'
    Fri, 02 May 2014 10:38:14 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END sendEvent: 'authDidNotConnect'
    Fri, 02 May 2014 10:38:18 GMT:  DEBUG: <--  Response 10:  200  (34469ms),  headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8  body: (omitted)
    Fri, 02 May 2014 10:38:18 GMT:  INFO:  Successfully sent stats to feedbackws
    Fri, 02 May 2014 10:38:22 GMT:  DEBUG: Sending stats to feedbackws
    Fri, 02 May 2014 10:38:22 GMT:  DEBUG: -->  Request 11:   POST to https://feedbackws.icloud.com/reportStats,  headers: Content-Type=text/plain,  body: (omitted)
    Fri, 02 May 2014 10:38:25 GMT:  DEBUG: <--  Response 11:  200  (3398ms),  headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8  body: (omitted)
    Fri, 02 May 2014 10:38:25 GMT:  INFO:  Successfully sent stats to feedbackws
    Fri, 02 May 2014 10:38:37 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:39:47 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:42:58 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:43:45 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:44:12 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 10:52:58 GMT:  DEBUG: autoUpdate: Running latest build, 14C.131409
    Fri, 02 May 2014 10:59:09 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 11:03:38 GMT:  DEBUG: CloudOS window received focus event
    Fri, 02 May 2014 11:03:39 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI.fieldsEditable
    Fri, 02 May 2014 11:03:39 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: starting from current state: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 11:03:39 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states before: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 11:03:39 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: pivot state = active.authUI
    Fri, 02 May 2014 11:03:39 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: active.authUI.attemptIsSubmitted
    Fri, 02 May 2014 11:03:39 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.fieldsEditable
    Fri, 02 May 2014 11:03:39 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.fieldsEditable
    Fri, 02 May 2014 11:03:39 GMT:  INFO:  SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI.fieldsEditable
    Fri, 02 May 2014 11:03:39 GMT:  DEBUG: CloudKit: ErrorCatcher dialog invoked.
    Fri, 02 May 2014 11:03:39 GMT:  DEBUG: SC.Module: Attempting to load 'cloudkit/error_catcher'
    Fri, 02 May 2014 11:03:39 GMT:  DEBUG: SC.Module: Module 'cloudkit/error_catcher' already loaded.

    I click on the iTunes store button and it comes up with the loading bar at the top of the screen where the song time marker would be, but nothing ever happens. It just loads and loads and loads, I don't even get an error message...
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    dave

    I was able to update both my devices at (4 a.m. 03-08-12), iPad 2 + 3G and iTouch 4th Gen via OTA software update by going to settings > general > software update.
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    Give OTA a try within your device(s) instead of via iTunes.

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    I know there are a ton of general touchscreen inquiries on this forum, but the regular troubleshooting hasn't worked for this problem:
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    Hi @jmoorm2 ,
    I have sent you issue to be escalated and do check your private message when a HP employee reaches out to you.
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    Russ
    I worked for HP.

  • HT201210 Update ipad 1 from 5.1 to 5.1.1 - Server not responding

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  • Since I installed Mountain Lion operating system, I cannot print.  I have a HP Photosmart C7280 All-in-one printer.  I get a message when I try to update the software "Server not available  The software update service is currently not available."

    After installing Mountain Lion, my printer doesn't work.  I know it is connected as it shows up,  The message is:
    "The printer software was installed incorrectly.  Please reinstall the software for this printer or conact the anufacturer for assistance."
    I used the disk that came with the printer as when I go to the HP site, it tells me that Apple has the drivers needed.  I unistalled the printer and reistalled.  Previously, I just went to the HP website an everything worked fine for drivers, program, etc.  I never had to use the CD that came with the printer.  My printer is:  HP Photosmart C7280 All-in-one, it is wireless, but I even took the computer and plugged it into the printer to make sure that everything was connected.  Can someone please help me to get this working,
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    Here:
    http://support.apple.com/kb/DL907?viewlocale=en_US&locale=en_US

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