Update Server Not Responding
Several features in Photoshop CS6 are greyed out for no reason I can tell, including Content-Aware Fill. I've noticed my Camera Raw plugin is outdated, but when I try to update it through Photoshop I always get the above message. Updates obtained directly from the Adobe website don't seem to include plugins. Is there a way to either make the server respond or obtain the updated plugin from another source? Am I even on the right track for enabling Content-Aware Fill?
Please refer:
http://helpx.adobe.com/creative-suite/kb/error-update-server-repsonding-cs4.html
Try downloading the patcher from the link provided, and install it manually.
http://blogs.adobe.com/crawlspace/2011/03/keeping-photoshop-up-to-date .html#notconnected
Regards,
Ashutosh
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Thanks.Hi,
Which version of Acrobat do you have ?
(Launch Acrobat and Go to Acrobat->About Adobe Acrobat menu item and check the version )
Also, can you ping following urls ?
armmf.adobe.com
armdl.adobe.com
ardownload.adobe.com
Are these urls reachable ?
Also, you can check the contents of host file /etc/defaults/host to see that none of the ips are redirected.
One more thing that you could try:
If you have firewall on, could you please disable the firewall and then try the update. Does it works now ? -
Adobe application manager update server not responding
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Thanks, BruceI found the answer in another post (https://forums.adobe.com/message/4484225#4484225):
Go to creative.adobe.com, and download PhotoShop CC
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whenever I sign in iCloud, this happens:
APPLICATION NAME
cloudos
ERROR
authDidNotConnect
TYPE
server
APP STATECHART
SC.Statechart:sc915
initialized: true
name: cloudos-statechart
current-states: [
active.authUI.fieldsEditable
state-transition:
active: false
suspended: false
handling-event: false
BUILD NUMBER
14C.131409
TIME
Fri May 02 2014 21:03:39 GMT+1000 (EST) (1399028619503)
HOST
www.icloud.com
USER AGENT
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:28.0) Gecko/20100101 Firefox/28.0
ENVIRONMENT
PROD
RECENT LOG MESSAGES
Fri, 02 May 2014 10:22:58 GMT: DEBUG: SC.Module: Attempting to load 'cloudos_foundation/springboard'
Fri, 02 May 2014 10:22:58 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/springboard' already loaded.
Fri, 02 May 2014 10:22:58 GMT: DEBUG: SC.Module: Evaluating JavaScript for module 'cloudos_foundation/springboard'.
Fri, 02 May 2014 10:22:58 GMT: DEBUG: CloudOS.main() already has localized strings, proceeding to run CloudOS.run() now.
Fri, 02 May 2014 10:22:58 GMT: DEBUG: Loading localized strings and metrics
Fri, 02 May 2014 10:22:58 GMT: DEBUG: --> Request 1: GET to /applications/pages/current/info.json, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:22:58 GMT: DEBUG: --> Request 2: GET to /applications/numbers/current/info.json, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:22:58 GMT: DEBUG: --> Request 3: GET to /applications/keynote/current/info.json, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN initialize statechart
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: __ROOT_STATE__
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: starting from current state: ---
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states before: ---
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: __ROOT_STATE__
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: loading
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states after: loading
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END gotoState: __ROOT_STATE__
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: validatingAuth
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: starting from current state: loading
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states before: loading
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: pivot state = __ROOT_STATE__
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: loading
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: validatingAuth
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: validatingAuth.gettingReply
Fri, 02 May 2014 10:22:58 GMT: DEBUG: COS: Sending validate POST request to https://setup.icloud.com/setup/ws/1/validate
Fri, 02 May 2014 10:22:58 GMT: DEBUG: --> Request 4: POST to https://setup.icloud.com/setup/ws/1/validate?clientBuildNumber=14C.131409&client Id=CA53A6CC-FA79-4150-AF39-248318487608, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states after: validatingAuth.gettingReply
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END gotoState: validatingAuth
Fri, 02 May 2014 10:22:58 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END initialize statechart
Fri, 02 May 2014 10:22:58 GMT: DEBUG: Language check: null -> en-us. We WILL relocalize.
Fri, 02 May 2014 10:22:58 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/springboard' has completed loading, invoking callbacks.
Fri, 02 May 2014 10:22:58 GMT: DEBUG: <-- Response 1: 200 (417ms), headers: Accept-Ranges=bytes, Cache-Control=no-cache, no-store, private, Connection=keep-alive, Content-Encoding=gzip, Content-Language=en-us, Content-Length=162, Content-Type=application/json, Date=Fri, 02 May 2014 10:22:58 GMT, Etag="b8-4f7da4953c300", Expires=Sat, 02 May 2015 10:22:58 GMT, Last-Modified=Fri, 25 Apr 2014 09:06:52 GMT, Server=Apache, Strict-Transport-Security=max-age=31536000; includeSubDomains, Vary=Accept-Encoding body: (omitted)
Fri, 02 May 2014 10:22:58 GMT: DEBUG: Setting up appInfo for pages
Fri, 02 May 2014 10:22:58 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 1 conditions. Requirement was: dynamic app pages
Fri, 02 May 2014 10:22:58 GMT: DEBUG: <-- Response 2: 200 (432ms), headers: Accept-Ranges=bytes, Cache-Control=no-cache, no-store, private, Connection=keep-alive, Content-Encoding=gzip, Content-Language=en-us, Content-Length=164, Content-Type=application/json, Date=Fri, 02 May 2014 10:22:58 GMT, Etag="bc-4f7da4953c300", Expires=Sat, 02 May 2015 10:22:58 GMT, Last-Modified=Fri, 25 Apr 2014 09:06:52 GMT, Server=Apache, Strict-Transport-Security=max-age=31536000; includeSubDomains, Vary=Accept-Encoding body: (omitted)
Fri, 02 May 2014 10:22:58 GMT: DEBUG: Setting up appInfo for numbers
Fri, 02 May 2014 10:22:58 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 1 conditions. Requirement was: dynamic app numbers
Fri, 02 May 2014 10:22:58 GMT: DEBUG: <-- Response 3: 200 (451ms), headers: Accept-Ranges=bytes, Cache-Control=no-cache, no-store, private, Connection=keep-alive, Content-Encoding=gzip, Content-Language=en-us, Content-Length=165, Content-Type=application/json, Date=Fri, 02 May 2014 10:22:58 GMT, Etag="bc-4f7da4953c300", Expires=Sat, 02 May 2015 10:22:58 GMT, Last-Modified=Fri, 25 Apr 2014 09:06:52 GMT, Server=Apache, Strict-Transport-Security=max-age=31536000; includeSubDomains, Vary=Accept-Encoding body: (omitted)
Fri, 02 May 2014 10:22:58 GMT: DEBUG: Setting up appInfo for keynote
Fri, 02 May 2014 10:22:58 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 1 conditions. Requirement was: dynamic app keynote
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Prefetching module 'cloudkit/error_catcher'.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Loading CSS file in 'cloudkit/error_catcher' -> '/system/cloudos/14C.131409/cloudkit/error_catcher/14C.131409/en-us/stylesheet. css'
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/error_catcher' -> '/system/cloudos/14C.131409/cloudkit/error_catcher/14C.131409/en-us/javascript- strings.js'
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Prefetching module 'cloudos_foundation/language'.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudos_foundation/language' -> '/system/cloudos/14C.131409/cloudos_foundation/language/14C.131409/en-us/javasc ript-strings.js'
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Prefetching module 'coreweb/date_formatter'.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Loading JavaScript file in 'coreweb/date_formatter' -> '/system/cloudos/14C.131409/coreweb/date_formatter/14C.131409/en-us/javascript- strings.js'
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Prefetching module 'cloudos_foundation/alarms'.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Loading CSS file in 'cloudos_foundation/alarms' -> '/system/cloudos/14C.131409/cloudos_foundation/alarms/14C.131409/en-us/styleshe et.css'
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudos_foundation/alarms' -> '/system/cloudos/14C.131409/cloudos_foundation/alarms/14C.131409/en-us/javascri pt-strings.js'
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' finished loading.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' was prefetched, not evaluating until needed.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/language' finished loading.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/language' was prefetched, not evaluating until needed.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Module 'coreweb/date_formatter' finished loading.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Module 'coreweb/date_formatter' was prefetched, not evaluating until needed.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/alarms' finished loading.
Fri, 02 May 2014 10:22:59 GMT: DEBUG: SC.Module: Module 'cloudos_foundation/alarms' was prefetched, not evaluating until needed.
Fri, 02 May 2014 10:23:28 GMT: DEBUG: <-- Response 4: 0 (timed out), headers: body: (empty)
Fri, 02 May 2014 10:23:28 GMT: DEBUG: COS: invoking validateDidFail
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN sendEvent: 'authDidNotConnect'
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: validatingAuth.gettingReply: will handle event 'authDidNotConnect'
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: starting from current state: validatingAuth.gettingReply
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states before: validatingAuth.gettingReply
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: pivot state = __ROOT_STATE__
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: validatingAuth.gettingReply
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: validatingAuth
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: active
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.downloadingAuthModule
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Attempting to load 'cloudkit/auth_ui'
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Module 'cloudkit/auth_ui' is not loaded, loading now.
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: 'cloudkit/auth_ui' depends on 'cloudkit/photo', loading dependency…
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Attempting to load 'cloudkit/photo'
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Module 'cloudkit/photo' is not loaded, loading now.
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/photo' -> '/system/cloudos/14C.131409/cloudkit/photo/14C.131409/en-us/javascript.js'
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Loading CSS file in 'cloudkit/auth_ui' -> '/system/cloudos/14C.131409/cloudkit/auth_ui/14C.131409/en-us/[email protected] '
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Loading JavaScript file in 'cloudkit/auth_ui' -> '/system/cloudos/14C.131409/cloudkit/auth_ui/14C.131409/en-us/javascript-string s.js'
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.downloadingAuthModule
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END sendEvent: 'authDidNotConnect'
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Module 'cloudkit/photo' finished loading.
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'cloudkit/photo'.
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Module 'cloudkit/photo' has completed loading, invoking callbacks.
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Module 'cloudkit/auth_ui' finished loading.
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Evaluating and invoking callbacks for 'cloudkit/auth_ui'.
Fri, 02 May 2014 10:23:28 GMT: DEBUG: SC.Module: Module 'cloudkit/auth_ui' has completed loading, invoking callbacks.
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI.fieldsEditable
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: starting from current state: active.authUI.downloadingAuthModule
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states before: active.authUI.downloadingAuthModule
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: pivot state = active.authUI
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: active.authUI.downloadingAuthModule
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.fieldsEditable
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.fieldsEditable
Fri, 02 May 2014 10:23:28 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI.fieldsEditable
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Preloading background images, but every image was already loaded. Running callback immediately.
Fri, 02 May 2014 10:23:28 GMT: DEBUG: At long last, SpringboardView is now allowed to generate button instances!
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 9 conditions. Requirement was: initial set of buttons
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 8 conditions. Requirement was: Button for mail
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 7 conditions. Requirement was: Button for contacts
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 6 conditions. Requirement was: Button for notes
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 5 conditions. Requirement was: Button for reminders
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 4 conditions. Requirement was: Button for find
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 3 conditions. Requirement was: Button for pages
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 2 conditions. Requirement was: Button for numbers
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Springboard: A wait condition became satisfied. Still waiting on 1 conditions. Requirement was: Button for keynote
Fri, 02 May 2014 10:23:28 GMT: DEBUG: Springboard: Springboard View has become ready to show! All of its wait conditions have been satisfied.
Fri, 02 May 2014 10:23:36 GMT: DEBUG: Sending stats to feedbackws
Fri, 02 May 2014 10:23:36 GMT: DEBUG: --> Request 5: POST to https://feedbackws.icloud.com/reportStats, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:23:51 GMT: DEBUG: Sending stats to feedbackws
Fri, 02 May 2014 10:23:51 GMT: DEBUG: --> Request 6: POST to https://feedbackws.icloud.com/reportStats, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:24:54 GMT: DEBUG: <-- Response 5: 200 (78147ms), headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8 body: (omitted)
Fri, 02 May 2014 10:24:54 GMT: INFO: Successfully sent stats to feedbackws
Fri, 02 May 2014 10:24:58 GMT: DEBUG: <-- Response 6: 200 (66699ms), headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8 body: (omitted)
Fri, 02 May 2014 10:24:58 GMT: INFO: Successfully sent stats to feedbackws
Fri, 02 May 2014 10:29:18 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:29:40 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:30:34 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN sendEvent: 'userDidSubmit'
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: active.authUI.fieldsEditable: will handle event 'userDidSubmit'
Fri, 02 May 2014 10:30:41 GMT: DEBUG: CloudKit: Sending login POST request to https://setup.icloud.com/setup/ws/1/login
Fri, 02 May 2014 10:30:41 GMT: DEBUG: --> Request 7: POST to https://setup.icloud.com/setup/ws/1/login?clientBuildNumber=14C.131409&clientId= CA53A6CC-FA79-4150-AF39-248318487608, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: starting from current state: active.authUI.fieldsEditable
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states before: active.authUI.fieldsEditable
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: pivot state = active.authUI
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: active.authUI.fieldsEditable
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:30:41 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END sendEvent: 'userDidSubmit'
Fri, 02 May 2014 10:31:00 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:31:11 GMT: DEBUG: <-- Response 7: 0 (timed out), headers: body: (empty)
Fri, 02 May 2014 10:31:11 GMT: DEBUG: COS: invoking loginDidFail
Fri, 02 May 2014 10:31:11 GMT: WARN: Auth: No auth bag or recognized status code
Fri, 02 May 2014 10:31:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN sendEvent: 'authDidNotConnect'
Fri, 02 May 2014 10:31:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: active.authUI.attemptIsSubmitted: will handle event 'authDidNotConnect'
Fri, 02 May 2014 10:31:11 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END sendEvent: 'authDidNotConnect'
Fri, 02 May 2014 10:31:19 GMT: DEBUG: Sending stats to feedbackws
Fri, 02 May 2014 10:31:19 GMT: DEBUG: --> Request 8: POST to https://feedbackws.icloud.com/reportStats, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:31:24 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:32:05 GMT: DEBUG: <-- Response 8: 200 (46127ms), headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8 body: (omitted)
Fri, 02 May 2014 10:32:05 GMT: INFO: Successfully sent stats to feedbackws
Fri, 02 May 2014 10:34:54 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:37:33 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:37:35 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI.fieldsEditable
Fri, 02 May 2014 10:37:35 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: starting from current state: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:37:35 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states before: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:37:35 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: pivot state = active.authUI
Fri, 02 May 2014 10:37:35 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:37:35 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.fieldsEditable
Fri, 02 May 2014 10:37:35 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.fieldsEditable
Fri, 02 May 2014 10:37:35 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI.fieldsEditable
Fri, 02 May 2014 10:37:35 GMT: DEBUG: CloudKit: ErrorCatcher dialog invoked.
Fri, 02 May 2014 10:37:36 GMT: DEBUG: SC.Module: Attempting to load 'cloudkit/error_catcher'
Fri, 02 May 2014 10:37:36 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' already loaded.
Fri, 02 May 2014 10:37:36 GMT: DEBUG: SC.Module: Evaluating JavaScript for module 'cloudkit/error_catcher'.
Fri, 02 May 2014 10:37:36 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' has completed loading, invoking callbacks.
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN sendEvent: 'userDidSubmit'
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: active.authUI.fieldsEditable: will handle event 'userDidSubmit'
Fri, 02 May 2014 10:37:43 GMT: DEBUG: CloudKit: Sending login POST request to https://setup.icloud.com/setup/ws/1/login
Fri, 02 May 2014 10:37:43 GMT: DEBUG: --> Request 9: POST to https://setup.icloud.com/setup/ws/1/login?clientBuildNumber=14C.131409&clientId= CA53A6CC-FA79-4150-AF39-248318487608, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: starting from current state: active.authUI.fieldsEditable
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states before: active.authUI.fieldsEditable
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: pivot state = active.authUI
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: active.authUI.fieldsEditable
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 10:37:43 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END sendEvent: 'userDidSubmit'
Fri, 02 May 2014 10:37:43 GMT: DEBUG: Sending stats to feedbackws
Fri, 02 May 2014 10:37:43 GMT: DEBUG: --> Request 10: POST to https://feedbackws.icloud.com/reportStats, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:37:55 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:37:59 GMT: DEBUG: autoUpdate: Running latest build, 14C.131409
Fri, 02 May 2014 10:38:03 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:38:14 GMT: DEBUG: <-- Response 9: 0 (timed out), headers: body: (empty)
Fri, 02 May 2014 10:38:14 GMT: DEBUG: COS: invoking loginDidFail
Fri, 02 May 2014 10:38:14 GMT: WARN: Auth: No auth bag or recognized status code
Fri, 02 May 2014 10:38:14 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN sendEvent: 'authDidNotConnect'
Fri, 02 May 2014 10:38:14 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: active.authUI.attemptIsSubmitted: will handle event 'authDidNotConnect'
Fri, 02 May 2014 10:38:14 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END sendEvent: 'authDidNotConnect'
Fri, 02 May 2014 10:38:18 GMT: DEBUG: <-- Response 10: 200 (34469ms), headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8 body: (omitted)
Fri, 02 May 2014 10:38:18 GMT: INFO: Successfully sent stats to feedbackws
Fri, 02 May 2014 10:38:22 GMT: DEBUG: Sending stats to feedbackws
Fri, 02 May 2014 10:38:22 GMT: DEBUG: --> Request 11: POST to https://feedbackws.icloud.com/reportStats, headers: Content-Type=text/plain, body: (omitted)
Fri, 02 May 2014 10:38:25 GMT: DEBUG: <-- Response 11: 200 (3398ms), headers: Cache-Control=no-cache, no-store, private, Content-Type=application/json; charset=UTF-8 body: (omitted)
Fri, 02 May 2014 10:38:25 GMT: INFO: Successfully sent stats to feedbackws
Fri, 02 May 2014 10:38:37 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:39:47 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:42:58 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:43:45 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:44:12 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 10:52:58 GMT: DEBUG: autoUpdate: Running latest build, 14C.131409
Fri, 02 May 2014 10:59:09 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 11:03:38 GMT: DEBUG: CloudOS window received focus event
Fri, 02 May 2014 11:03:39 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: BEGIN gotoState: active.authUI.fieldsEditable
Fri, 02 May 2014 11:03:39 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: starting from current state: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 11:03:39 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states before: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 11:03:39 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: pivot state = active.authUI
Fri, 02 May 2014 11:03:39 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: <-- exiting state: active.authUI.attemptIsSubmitted
Fri, 02 May 2014 11:03:39 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: --> entering state: active.authUI.fieldsEditable
Fri, 02 May 2014 11:03:39 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: current states after: active.authUI.fieldsEditable
Fri, 02 May 2014 11:03:39 GMT: INFO: SC.Statechart<cloudos-statechart, sc915>: END gotoState: active.authUI.fieldsEditable
Fri, 02 May 2014 11:03:39 GMT: DEBUG: CloudKit: ErrorCatcher dialog invoked.
Fri, 02 May 2014 11:03:39 GMT: DEBUG: SC.Module: Attempting to load 'cloudkit/error_catcher'
Fri, 02 May 2014 11:03:39 GMT: DEBUG: SC.Module: Module 'cloudkit/error_catcher' already loaded.I click on the iTunes store button and it comes up with the loading bar at the top of the screen where the song time marker would be, but nothing ever happens. It just loads and loads and loads, I don't even get an error message...
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
In CS6 Updates message says update server not responding
Might be off line or Internet/Firewall settings are incorrect. I have not changed anything and it used to work. What now
update directly: http://www.adobe.com/downloads/updates/
-
Ipad update server not responding
anyone else having issues?
daveI was able to update both my devices at (4 a.m. 03-08-12), iPad 2 + 3G and iTouch 4th Gen via OTA software update by going to settings > general > software update.
I basically wanted to see if I could update to 5.1 via OTA.
Don't get me 'wrong' I was praying and hoping I wouldn't have any issues, and fortunately I didn't.
Give OTA a try within your device(s) instead of via iTunes. -
U41M1C212
Running Windows 8, there's no virtual adapter to disable. If I disable my Wifi I have no connection to get the update. Do I hard wire connect?Which version of photoshop elements are you trying to update and which update(s) do you want?
-
HT201210 Update ipad 1 from 5.1 to 5.1.1 - Server not responding
is the ipad software update server not responding at the moment, i have exhausted all the troubleshooting options, all i want to do is update or restore to 5.1.1??
Yes, I do believe that Apple still has it on the download server, appldnld; try this:
http://appldnld.apple.com/iPhone4/041-1010.20110503.ScEp3/iPad1,1_4.3.3_8J3_Rest ore.ipsw -
Update to Muse CC 2014.3 still have problem upload to FTP: Server not responding in time, FTP may not be supported on this server [Connection timed out after 15001 millseconds.] I have no problem with CC 2014. Can you suggest what do I have to do?
Hello.
Today I got the opportunity to work with a Muse user with the same issue after performing the troubleshooting steps in the post above we decided to contact the host.
Later i came to know that host took Muse user's IP and they were able to unblock it and muse started connecting to FTP host.
I another scenario Host suggested Muse user to add :21 to the FTP address and then Muse was able to connect.
Eg ftp.domain.com:21
Please try the 2 suggestion above and let me know if it works.
Regards
Vivek -
7410 NFS server not responding
Greetings,
Anyone seeing "NFS server ... not responding" from a client of a 7410?
I have a 7410 with a single J4400 (22 1TB drives @ RAID1, 1 spare, 1 logzilla). It's running 2009.09.01.3.0,1-1.8, which I believe is the latest and greatest. There is one client, a T2000 running Solaris 10. We're using NFS v3 to mount four shares from the 7410. Mount options look like this:
box-nge2:/export/oracle/data - /oradata/data nfs - yes rw,bg,hard,nointr,rsize=32768,wsize=32768,proto=tcp,vers=3,noac,forcedirectioA fairly large (~1TB) Oracle database lives here (although there was very little activity in the database when the following occurred).
Today I was cleaning up some old data files from a now unused Oracle instance. Pretty simple: rm -rf /oradata/data/DO-NOT-WANT/ . I was surprised to see the command appear to hang, and the "NFS server kwaltz-nge2 not responding still trying" message appear. Control-C eventually got me my prompt back.
When the system became responsive again a few minutes later I tried deleting files one at a time. Deleting some "large" data files (i.e 200GB or more) was taking more than 2 minutes, and caused the NFS server not responding message. Smaller files would take a few seconds.
Why is a simple "rm" command bringing the 7410 to its knees? Any thoughts? Thanks.
Edited by: roymcmorran on Dec 23, 2009 3:44 PMAfter some update issues, we also lost NFS. I created a test share and exported it to one of our Solaris 10 hosts. I got an rpcbind failure. This failure wasn't corrected by restarting the NFS service, nor rebooting the 7410. Rather, I had to DISABLE the NFS service, then re-enable it. After that, all connectivity returned.
Charles -
All crawl jobs are failing with errors, Query server not responding.
Hi All,
I'm facing issue with search service , one of the Query server not responding and all the crawl jobs are throwing errors.
Errors:
"The SharePoint item being crawled returned an error when requesting data from the web service. ( Error from SharePoint site )"
"The object was not found. ( Error from SharePoint site: HttpStatusCode NotFound The request failed with HTTP status 404: Not Found. )"
Please suggest some resolutions.
PavanHi Pavan,
1. First verify as given in this article - https://support.microsoft.com/en-us/kb/2323206?wa=wsignin1.0
2. If not 1 resolves issue then try to disable the anonymous access on the default zone web application(in content source)
3. Also check this article if above two steps does not resolve the issue - http://www.sharepointtechs.com/the-sharepoint-item-being-crawled-returned-an-error-when-requesting-data-from-the-web-service-error-from-sharepoint-site-value-does-not-fall-within-the-expected-range
4. If none of the above works then install this CU update http://support.microsoft.com/kb/2596505 and
then re-run you SP Configuration Wizard and restart your SharePoint Server. But before installing this CU on your SharePoint Server ensure your have the latest backup.
4. If all above does not work then remove
the anonymous access (if enabled) and restore the site collection to a new new site.
Please remember to click 'Mark as Answer' if the reply answers your query or 'Upvote' if it helps you. -
I was having problem with my Back to my Mac as message was saying DNS Server not responding . I tried to turn my WIFI off, then my router to no avail. Decided to call Apple Support line in the UK . I got a call back immediatly and great support. The advisor took over my screen and we check that my laptop was synchronising with I phots and it was. The adviser also told that when the message DNS server is not responding next to Back to my Mac is has to do with Apple Server not mine , router etc... Hope this save others some time! Rather than spending time truining on and off changing IP address etc...
Thanks for your thorough post. I too need to use BTMM on almost a daily basis for my job, and it has fallen short countlness times. I too have taken great pains to check all of the typical trouble shooting steps within iCloud and in the Apple keychain on each Mac etc, but after the latest rounds of system updates from Apple a few weeks ago to Mountain Lion, BTMM on one of my Macs is completely broken and unusable. I would concur that if you need remote access for "real" mission critical use, just bite the bullet and pay for a service like LogMeIn. You won't regret it and you will get real software support.
-
Application Manager - Server Not Responding
I am running Mac OS X 10.7.3.
The Application Manager reaches the end of a download and stops. It says "Server not responding. Please check your internet and firewall settings.".
After waiting several minutes, sometimes the program will install. Are the Adobe servers severely overloaded?This log is from another Mac with the same issue:
05/15/12 09:21:12:526 | [INFO] | | | | | | | Session is created and key generated is AF0214C0-3E00-4F25-A3F2-1439FD31EC63
05/15/12 09:21:13:750 | [INFO] | AF0214C0-3E00-4F25-A3F2-1439FD31EC63 | | | | | | No need to update AAM
05/15/12 09:21:21:158 | [INFO] | | | | | | | Launching AAM Helper process
05/15/12 09:21:21:158 | [INFO] | | | | | | | process path = /Applications/Utilities/Adobe Application Manager/CCM/Utilities/AAMHelper
05/15/12 09:21:21:158 | [INFO] | | | | | | | process args =
05/15/12 09:21:21:158 | [INFO] | | | | | | | --pipename=B32D2EC0-E7FE-4937-8363-EB034F1F5CFC
05/15/12 09:21:25:939 | [INFO] | | | | | | | Session is created and key generated is 2C479755-651E-447B-8D24-4B2E0C3A1C54
05/15/12 09:21:26:037 | [INFO] | 2C479755-651E-447B-8D24-4B2E0C3A1C54 | | | | | | The value of ETAG for the file is "38e920b1363f4579c087ba1a7334d16e:1335580689"
05/15/12 09:21:27:633 | [INFO] | 2C479755-651E-447B-8D24-4B2E0C3A1C54 | | | | | | The value of ETAG for the file is "df2ac40ddc84f4d8a1558b16eb0374dc:1335580689"
05/15/12 09:21:29:207 | [INFO] | 2C479755-651E-447B-8D24-4B2E0C3A1C54 | | | | | | The value of ETAG for the file is "2c264d81134a2001df9049c7ffd30819:1335581446"
05/15/12 09:38:41:355 | [ERROR] | 2C479755-651E-447B-8D24-4B2E0C3A1C54 | | | | | | Checksum validation failed for segment 187
05/15/12 09:48:52:150 | [ERROR] | 2C479755-651E-447B-8D24-4B2E0C3A1C54 | | | | | | Checksum validation failed for segment 162
05/15/12 09:49:14:901 | [INFO] | | | | | | | Trying to unmount the dmg mounted at path - /tmp/D850423A-1A8D-474B-8302-4D39B225B848/Dreamweaver_12_LS16
05/15/12 09:49:15:259 | [INFO] | 2C479755-651E-447B-8D24-4B2E0C3A1C54 | | | | | | Going to close the session
05/15/12 09:54:02:127 | [INFO] | 2C479755-651E-447B-8D24-4B2E0C3A1C54 | | | | | | All waiting operations finished for this session
05/15/12 09:54:02:600 | [INFO] | AF0214C0-3E00-4F25-A3F2-1439FD31EC63 | | | | | | Going to close the session
05/15/12 09:54:02:602 | [INFO] | AF0214C0-3E00-4F25-A3F2-1439FD31EC63 | | | | | | All waiting operations finished for this session
05/15/12 14:02:05:814 | [INFO] | | | | | | | Session is created and key generated is 2E885CC1-7787-47BD-95F5-7F0F8161F37E
05/15/12 14:02:07:591 | [INFO] | 2E885CC1-7787-47BD-95F5-7F0F8161F37E | | | | | | No need to update AAM
05/15/12 14:02:13:809 | [INFO] | | | | | | | Launching AAM Helper process
05/15/12 14:02:13:809 | [INFO] | | | | | | | process path = /Applications/Utilities/Adobe Application Manager/CCM/Utilities/AAMHelper
05/15/12 14:02:13:809 | [INFO] | | | | | | | process args =
05/15/12 14:02:13:809 | [INFO] | | | | | | | --pipename=C7C6F32A-97A2-4711-98B8-03F784DFC5F1
05/15/12 14:02:17:765 | [INFO] | | | | | | | Session is created and key generated is 5E96ABF5-03C3-4D69-AF73-6F66E480F8E2
05/15/12 14:02:17:862 | [INFO] | 5E96ABF5-03C3-4D69-AF73-6F66E480F8E2 | | | | | | The value of ETAG for the file is "eed9f6366f9ae36c20fff363fd7b0bc4:1335580506"
05/15/12 14:02:19:745 | [INFO] | 5E96ABF5-03C3-4D69-AF73-6F66E480F8E2 | | | | | | The value of ETAG for the file is "81541096ea26f7300ce2697111053b13:1335580506"
05/15/12 14:02:21:644 | [INFO] | 5E96ABF5-03C3-4D69-AF73-6F66E480F8E2 | | | | | | The value of ETAG for the file is "b3c3a94e8b8a47a3fee6b46fd41bff8a:1335580776" -
AUSST fresh synchronization - server not responding ...
Hello. We have just subscribed a number of people to CCT. I have created the necessary packages successfully. Now, I am in the process of setting up AUSST for the first time. I have tried on both a Windows Server 2003 SP3 and Windows Server 2008R2 server with the same results. It gets to a certain point and then seems to timeout. See command prompt text below.
Is this simply network conjestion somewhere and I just have to keep trying until I jag it sometime? We have a 10Mb Fibre connection and I am doing it at a quiet time of the evening. Therefore, I don't think its my end.
Any other ideas?
Here is a copy of the command prompt:
C:\Documents and Settings\Administrator.BW\My Documents\Downloads\AUSST>AdobeUpdateServerSetupTool --root="\websites\adobeupdates\cct"
Choose one of the following options :
1. Fresh Synchronization.
2. Incremental Synchronization.
3. Generate Client Configuration XML.
4. Migrate to an In-House Server.
5. Exit.
Your choice: 1
Fresh Synchronization chosen.
Folder exists at given root path! All the contents of the folder will be deleted.
Enter 'Y' to continue or any other key to exit: Y
Processed 21 out of Server not responding. 1048 items. \
Processed 25 out of 1048 items.
Error in 2 items.
AdobeUpdateServerSetupTool returned with code: 5.
For more information refer AdobeUpdateServerSetupTool.log at C:\DOCUME~1\ADMINI~1.BW\LOCALS~1\Temp\1\ .
Here is a copy of the log:
09/03/13 17:51:58:102 | [INFO] | | AAMEE | Utilities | AUSST | | | 2780 | Rootpath = \websites\adobeupdates\cct
09/03/13 17:52:09:868 | [INFO] | | AAMEE | Utilities | AUSST | | | 2780 | Folder exists at given root path! All the contents of the folder will be deleted.
09/03/13 17:52:13:337 | [INFO] | | AAMEE | Utilities | AUSST | | | 2780 | Item downloaded \websites\adobeupdates\cct\webfeed\oobe\aam10\win\.
09/03/13 17:52:13:837 | [INFO] | | AAMEE | Utilities | AUSST | | | 2780 | Item downloaded \websites\adobeupdates\cct\webfeed\oobe\aam10\win\.
09/03/13 17:52:14:650 | [INFO] | | AAMEE | Utilities | AUSST | | | 2780 | Item downloaded \websites\adobeupdates\cct\webfeed\oobe\aam20\win\.
09/03/13 17:52:15:134 | [INFO] | | AAMEE | Utilities | AUSST | | | 2780 | Item downloaded \websites\adobeupdates\cct\webfeed\oobe\aam10\mac\.
09/03/13 17:52:15:618 | [INFO] | | AAMEE | Utilities | AUSST | | | 2780 | Item downloaded \websites\adobeupdates\cct\webfeed\oobe\aam20\mac\.
09/03/13 17:52:16:056 | [INFO] | | AAMEE | Utilities | AUSST | | | 2796 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\PhotoshopCameraRawForElements10-6.4\6.7 .040\.
09/03/13 17:52:16:056 | [INFO] | | AAMEE | Utilities | AUSST | | | 2792 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\PhotoshopCameraRaw-6.0\6.7.040\.
09/03/13 17:52:16:087 | [INFO] | | AAMEE | Utilities | AUSST | | | 2788 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\AdobeDrive3-3.0.0\3.2.0\.
09/03/13 17:52:17:368 | [INFO] | | AAMEE | Utilities | AUSST | | | 2800 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\PhotoshopCameraRawForElements10-6.4-x64 \6.7.040\.
09/03/13 17:52:18:634 | [INFO] | | AAMEE | Utilities | AUSST | | | 2800 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\AAMEE-2.0\2.1.0\.
09/03/13 17:52:23:306 | [INFO] | | AAMEE | Utilities | AUSST | | | 2800 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\AAMEE-2.0\2.1.0\.
09/03/13 17:52:24:353 | [INFO] | | AAMEE | Utilities | AUSST | | | 2800 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\AIR2ForFlashPro11cs_CZ\2.0.1\.
09/03/13 17:52:25:134 | [INFO] | | AAMEE | Utilities | AUSST | | | 2800 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\AIR2ForFlashPro11de_DE\2.0.1\.
09/03/13 17:52:26:134 | [INFO] | | AAMEE | Utilities | AUSST | | | 2800 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\AIR2ForFlashPro11en_US\2.0.1\.
09/03/13 17:52:28:588 | [INFO] | | AAMEE | Utilities | AUSST | | | 2800 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\AIR2ForFlashPro11es_ES\2.0.1\.
09/03/13 17:52:29:322 | [INFO] | | AAMEE | Utilities | AUSST | | | 2800 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\AIR2ForFlashPro11fr_FR\2.0.1\.
09/03/13 17:52:30:619 | [INFO] | | AAMEE | Utilities | AUSST | | | 2800 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\AIR2ForFlashPro11it_IT\2.0.1\.
09/03/13 17:52:31:400 | [INFO] | | AAMEE | Utilities | AUSST | | | 2800 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\AIR2ForFlashPro11ja_JP\2.0.1\.
09/03/13 17:52:32:588 | [INFO] | | AAMEE | Utilities | AUSST | | | 2800 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\AIR2ForFlashPro11ko_KR\2.0.1\.
09/03/13 17:52:34:010 | [INFO] | | AAMEE | Utilities | AUSST | | | 2800 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\AIR2ForFlashPro11nl_NL\2.0.1\.
09/03/13 17:52:37:651 | [INFO] | | AAMEE | Utilities | AUSST | | | 2800 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\AIR2ForFlashPro11pl_PL\2.0.1\.
09/03/13 17:52:38:697 | [INFO] | | AAMEE | Utilities | AUSST | | | 2800 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\AIR2ForFlashPro11pt_BR\2.0.1\.
09/03/13 17:52:40:072 | [INFO] | | AAMEE | Utilities | AUSST | | | 2800 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\AIR2ForFlashPro11ru_RU\2.0.1\.
09/03/13 17:52:41:151 | [INFO] | | AAMEE | Utilities | AUSST | | | 2800 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\AIR2ForFlashPro11sv_SE\2.0.1\.
09/03/13 17:52:41:526 | [INFO] | | AAMEE | Utilities | AUSST | | | 2800 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\AIR2ForFlashPro11tr_TR\2.0.1\.
09/03/13 17:52:41:901 | [INFO] | | AAMEE | Utilities | AUSST | | | 2800 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\AIR2ForFlashPro11zh_CN\2.0.1\.
09/03/13 17:52:42:698 | [INFO] | | AAMEE | Utilities | AUSST | | | 2800 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\AIR2ForFlashPro11zh_TW\2.0.1\.
09/03/13 17:52:43:401 | [INFO] | | AAMEE | Utilities | AUSST | | | 2800 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\AIRforIOSFlashBuilder2.6\2.6.1\.
09/03/13 17:53:33:824 | [INFO] | | AAMEE | Utilities | AUSST | | | 2800 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\AIRforIOSFlashBuilder2.6\2.6.1\.
09/03/13 17:53:35:027 | [INFO] | | AAMEE | Utilities | AUSST | | | 2800 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\AdobeAPE3_Win64_NoLocale\3.1\.
09/03/13 17:54:32:465 | [INFO] | | AAMEE | Utilities | AUSST | | | 2788 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\AdobeDrive3-3.0.0\3.2.0\.
09/03/13 17:54:32:840 | [INFO] | | AAMEE | Utilities | AUSST | | | 2788 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\AdobeAPE3_Win_NoLocale\3.1\.
09/03/13 17:54:32:996 | [INFO] | | AAMEE | Utilities | AUSST | | | 2800 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\AdobeAPE3_Win64_NoLocale\3.1\.
09/03/13 17:54:34:231 | [INFO] | | AAMEE | Utilities | AUSST | | | 2800 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\AdobeAfterEffectsCS5-10-Retail\10.0.1\.
09/03/13 17:54:39:637 | [INFO] | | AAMEE | Utilities | AUSST | | | 2796 | Item failed \websites\adobeupdates\cct\updates\oobe\aam10\win\PhotoshopCameraRawForElements10-6.4\6.7 .040\Setup.zip.
09/03/13 17:54:39:778 | [WARN] | | AAMEE | Utilities | AUSST | | | 2796 | Unable to download update file \websites\adobeupdates\cct\updates\oobe\aam10\win\PhotoshopCameraRawForElements10-6.4\6.7 .040\Setup.zip
09/03/13 17:54:39:778 | [ERROR] | | AAMEE | Utilities | AUSST | | | 2796 | Server not responding.
09/03/13 17:55:00:731 | [INFO] | | AAMEE | Utilities | AUSST | | | 2788 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\AdobeAPE3_Win_NoLocale\3.1\.
09/03/13 17:55:58:029 | [INFO] | | AAMEE | Utilities | AUSST | | | 2800 | Item failed \websites\adobeupdates\cct\updates\oobe\aam10\win\AdobeAfterEffectsCS5-10-Retail\10.0.1\S etup.zip.
09/03/13 17:55:58:154 | [WARN] | | AAMEE | Utilities | AUSST | | | 2800 | Unable to download update file \websites\adobeupdates\cct\updates\oobe\aam10\win\AdobeAfterEffectsCS5-10-Retail\10.0.1\S etup.zip
09/03/13 17:55:58:748 | [INFO] | | AAMEE | Utilities | AUSST | | | 2792 | Item downloaded \websites\adobeupdates\cct\updates\oobe\aam10\win\PhotoshopCameraRaw-6.0\6.7.040\.
09/03/13 17:55:58:748 | [INFO] | | AAMEE | Utilities | AUSST | | | 2780 | Item: \websites\adobeupdates\cct\updates\oobe\aam10\win\PhotoshopCameraRawForElements10-6.4\6.7 .040\
09/03/13 17:55:58:748 | [INFO] | | AAMEE | Utilities | AUSST | | | 2780 | Item: \websites\adobeupdates\cct\updates\oobe\aam10\win\AdobeAfterEffectsCS5-10-Retail\10.0.1\
09/03/13 17:55:58:748 | [INFO] | | AAMEE | Utilities | AUSST | | | 2780 | AdobeUpdateServerSetupTool Returned with code: 5.
Regards
Ian.Thanks Sumita and Philadendron.
I have tried both fresh and incremental sync at various times of the day up to about 11pm AEST. They have all failed at around the 20 items mark.
As 99.9% of our staff work 8am to 6pm, bandwidth after 6pm is not a problem. As i indicated before, we also have a 10Mb Ethernet over Fibre connection. My firewall (pfsense) graphs the bandwidth in realtime. When I start AUSST, I see the bandwidth reach 10Mb until AUSST fails and the bandwidth use returns to its normal very low level.
I usually have no problems downloading large programs from companies such as Autodesk or Linux (4GB) DVD ISO files from CentOS etc. This is something I usually do during the evening and find the bandwidth available more than adequate.
I think my setup is somewhat different to yours, Philadendron. Here are some details:
Our fibre terminates at a Cisco router (don't recall model) configured as a bridge. This is connected to a dedicated NIC on one our ESX4 hosts. Our firewall is pfSense 2.0.3 running as a VM on the ESX host. Our ESX hosts connect to the LAN through a HP 2810-24G switch. Our ESX hosts are HP DL380G6's with a mix of Intel and Broadcom NICs. I'm not sure which NIC is dedicated to the WAN.
The first machine i tried AUSST on was Windows Server 2003 running as a KVM VM on a CentOS 6.4 (x64) host. This host hardware is an old Dell Poweredge 840. It is connected to the same HP2810 switch as the ESX hosts.
The other machine I have tried is a HP Probook 6560b laptop running Windows 7 Pro x64. It is connected to a small desktop switch in my office. This in turn is connected to LAN switch in the server room. The LAN switch is connected to the HP2810 via 2 x 1Gb aggregated links.
In both cases, the LAN IP of both machines is configured to completely bypass the firewall proxy server (squid). In fact, I have even disabled squid completely to see if this made any difference. It didn't.
There is no bandwidth throttling. In fact, I was wondering if bandwidth throttling might work. Perhaps the adobe update server is getting overwhelmed by the speed of the requests. That doesn't seem plausible but when nothing else seems to be working, I usually start looking at the less plausible options. When I get a chance, I may try AUSST from a regional office using a Telstra ADSL2+ WAN link. These are considerably slower than our 10Mb fibre link. However, I don't really expect any difference.
I also don't want our staff all downloading the updates individually. However, at this stage we only have 4. So it is somewhat easier to manage than 20+!
If I think of anything, I will update this thread. However, I don't believe it is at our end unless something is going on with our service provider (Telstra). This is highly unlikely though.
Regards
Ian.
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