Update to 1.1.4 fails with 1602

Try to update to 1.1.4 from 1.1.3 (with Software Upgrade)
fails with:
The iPod xxxxx could not be updated. An unknown error occurred (1602).
Console messages are:
<<<
Mar 12 17:46:47 iMac /Applications/iTunes.app/Contents/MacOS/iTunes: Could not receive size of secure message
Mar 12 17:46:47 iMac /Applications/iTunes.app/Contents/MacOS/iTunes: Could not send secure message size\n
Mar 12 17:46:47 iMac /Applications/iTunes.app/Contents/MacOS/iTunes: Could not send secure message size\n
Mar 12 17:46:47 iMac /Applications/iTunes.app/Contents/MacOS/iTunes: Could not send secure message size\n
Mar 12 17:46:47 iMac /Applications/iTunes.app/Contents/MacOS/iTunes: Could not send secure message size\n
[2008-03-12 18:13:43.499 AppleMobileDeviceHelper[333] exception while performing selector allClients on server: NSInvalidSendPortException [NSMachPort sendBeforeDate:] destination port invalid
2008-03-12 18:13:54.913 MDCrashReportTool[347] Successfully submitted the log at /Users/marc/Library/Logs/CrashReporter/MobileDevice/myTouch/mediaserverd-2008-0 3-12-123053.plist
Created child to sync device with pid 350...
Waiter has started running...
Waiter is done running
Sending final status from child helper tool back to parent...
The Touch's crash file is:
Incident Identifier: EE95242E-C97D-424E-9692-51D9F378CC14
CrashReporter Key: 736e732281d5a3df9f526d7262a57942796dd1e8
OS Version: OS X 1.1.3 (4A93)
Date: 2008-03-12 12:30:53 +0000
25657344 bytes free
22855680 bytes wired
Memory status: 31
About to jettison: mediaserverd
Processes
PID RPRVT RSHRD RSIZE Command
1 152K 240K 264K launchd
13 372K 224K 640K CommCenter
15 4.87M 16.6M 9.05M SpringBoard
16 588K 492K 1.05M configd
17 220K 168K 368K crashreporterd
18 488K 376K 1.11M iapd
19 292K 400K 652K mDNSResponder
20 476K 336K 816K lockdownd
21 196K 216K 280K syslogd
22 84.0K 172K 116K update
23 324K 412K 712K ptpd
26 212K 200K 276K notifyd
253 2.64M 8.32M 3.36M MobileMusicPlaye
277 9.01M 652K 9.65M mediaserverd
303 9.29M 14.8M 19.4M MobileMail
413 180K 204K 460K mDNSResponderHel
414 300K 228K 812K crashdump
415 216K 176K 520K securityd
417 176K 180K 384K afcd
*End*
Ideas anyone?

Hi Marc,
This error number is normally associated with iPhone/iPod Touch restore issues.
I would recommend you to remove completely iTunes and Apple Mobile Device support and then reinstall the latest iTunes version.

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    Dec 23 09:45:49 MickMac mds[32]: (/Volumes/Backup of MickMac/.Spotlight-V100/Store-V1/Stores/6CC2B046-5E28-4179-96B7-9DFF9F7EE431)(E rror) IndexCI in CIMetaInfoCreate:Tried to create index when index already existed /Volumes/Backup of MickMac/.Spotlight-V100/Store-V1/Stores/6CC2B046-5E28-4179-96B7-9DFF9F7EE431
    Dec 23 09:45:49 MickMac kernel[0]:
    Dec 23 09:45:49 MickMac mds[32]: (/Volumes/Backup of MickMac/.Spotlight-V100/Store-V1/Stores/266E0E5F-E002-4EB5-A049-9B50582510FE)(E rror) IndexSDB in adddirtychunk:/Volumes/Backup of MickMac/.Spotlight-V100/Store-V1/Stores/266E0E5F-E002-4EB5-A049-9B50582510FE/st ore.db : ERR: Can't write DST header (Input/output error)
    Dec 23 09:45:49 MickMac kernel[0]: disk1s2: 0x14 (UNDEFINED).
    Dec 23 09:45:49 MickMac kernel[0]:
    Dec 23 09:45:49: --- last message repeated 1 time ---
    Dec 23 09:45:49 MickMac kernel[0]: disk1s2: 0x14 (UNDEFINED).
    Dec 23 09:45:49 MickMac kernel[0]:
    Dec 23 09:45:49: --- last message repeated 1 time ---
    Dec 23 09:45:49 MickMac kernel[0]: disk1s2: 0x14 (UNDEFINED).
    Dec 23 09:45:49 MickMac kernel[0]:
    Dec 23 09:45:49: --- last message repeated 1 time ---
    Dec 23 09:45:49 MickMac mds[32]: (/Volumes/Backup of MickMac/.Spotlight-V100/Store-V1/Stores/266E0E5F-E002-4EB5-A049-9B50582510FE)(E rror) IndexSDB in dbflushdatastore:/Volumes/Backup of MickMac/.Spotlight-V100/Store-V1/Stores/266E0E5F-E002-4EB5-A049-9B50582510FE/st ore.db : dbsyncdatastore: write-errors flushing cache/writing map.
    Am I the only one having these problems? any help from anybody please...

    Got the same problem with a 3 months old TC.
    The replacement TC, does it work now flawless?

  • HT201442 Manual upgrade of iPad2 (A1396) is failing with 3194

    Hello,
    I tried to update my iPad2 from iOS 5.0.1 (9A405) to iOS 7.0.4 manually, I downloaded the restore file for A1396 and ran a manual update, but the installation is failing with 3194 error. Using latest iTunes (11.1.4.62) & iTunes is also allowed in firewall settings (Symantec Endpoint protection). I'm using a Lenovo Thinkpad i5 Win 7 64 bit for connecting to my iPad2. Once I could see the error details that was sent to Apple - it had some log message that some hash code is not matching. Did anyone come across similar situation/ error? Any help will be highly appreciated, thanks.
    Regards

    Hello,
    I could grab the error text - apologies for posting such a large text. Any idea why I'm getting below problem?
    ==================================================================
    2014-02-11 01:52:14.162 [4084:ff8]: restore library built Jan  7 2014 at 02:02:33
    2014-02-11 01:52:14.162 [4084:ff8]: iTunes: iTunes 11.1.4.62
    2014-02-11 01:52:14.240 [4084:ff8]: iTunes: Current software version: 9A405
    2014-02-11 01:52:14.240 [4084:ff8]: iTunes: Software payload version: 10B329 (option key)
    2014-02-11 01:52:14.240 [4084:ff8]: iTunes: Using MobileRestore state machine
    [20:25:10.0194] Changing state from 'Idle' to 'Restoring'
    [20:25:10.0194] Performing preflight on booted OS device...
    [20:25:10.0256] device reports an incompatible baseband key hash information
    [20:25:10.0287] amai: AMAuthInstallBasebandSetParame
    tersWithUpdaterOutput: baseband updater output: <CFBasicHash 08307680 [0184907C]>{type = mutable dict, count = 4,
    [20:25:10.0287] entries =>
    [20:25:10.0287]     2 : <CFString 0440ADB8 [0184907C]>{contents = "ChipID"} = <CFNumber 08389190 [0184907C]>{value = +80, type = kCFNumberSInt32Type}
    [20:25:10.0287]     4 : <CFString 043B00A8 [0184907C]>{contents = "Nonce"} = <CFData 08377F00 [0184907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}
    [20:25:10.0287]     5 : <CFString 082CB890 [0184907C]>{contents = "CertID"} = <CFNumber 08387318 [0184907C]>{value = +257, type = kCFNumberSInt64Type}
    [20:25:10.0287]     6 : <CFString 04372990 [0184907C]>{contents = "ChipSerialNo"} = <CFData 082C81C8 [0184907C]>{length = 12, capacity = 12, bytes = 0x<<<<<<<<ICCID>>>>>>>190c}
    [20:25:10.0287] }
    [20:25:10.0287]
    [20:25:10.0287] amai: AMAuthInstallBasebandSetParametersWithUpdaterOutput: manifest dict not found
    [20:25:10.0287] amai: _AMAuthInstallBasebandCheckForParameterChange: goldCertID changed
    [20:25:10.0287] amai: _AMAuthInstallBasebandCheckForParameterChange: nonce changed
    [20:25:10.0287] amai: AMAuthInstallBasebandSetParametersWithUpdaterOutput: bbParameters changed, triggering bbfw re-personalization
    [20:25:10.0303] requested restore behavior: Erase
    [20:25:10.0303] requested variant: Erase
    [20:25:11.0631] amai: AMAuthInstallBasebandCreateMeasurements: Using set ChipID 0x00000050 to measure
    [20:25:11.0694] amai: AMAuthInstallBasebandICE3MeasureRamPsi: Version = 0x0002000d
    [20:25:11.0694] amai: AMAuthInstallBasebandICE3MeasureRamPsi: PartialDigest = <CFData 043AAD70 [0184907C]>{length = 28, capacity = 28, bytes = 0x<<<<<<<<ICCID>>>>>>>982bbdde4911 ... <<<<<MEID>>>>>a8}
    [20:25:11.0694] amai: AMAuthInstallBasebandICE3MeasureEbl: Digest = <CFData 04397FE0 [0184907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}
    [20:25:11.0694] amai: AMAuthInstallBasebandICE3MeasureFlashPsi: Version = 0x0002000d
    [20:25:11.0694] amai: AMAuthInstallBasebandICE3MeasureFlashPsi: PartialDigest = <CFData 043799D0 [0184907C]>{length = 28, capacity = 28, bytes = 0x<<<<<<<<ICCID>>>>>>>294ad600c21a ... <<<<<MEID>>>>>77}
    [20:25:11.0694] amai: AMAuthInstallBasebandICE3MeasureFlashPsi: SecPack Digest = <CFData 07FFED88 [0184907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}
    [20:25:11.0928] amai: AMAuthInstallBasebandICE3MeasureModemStack: Digest = <CFData 07FC9600 [0184907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}
    [20:25:11.0928] amai: AMAuthInstallBasebandICE3MeasureModemStack: SecPack Digest = <CFData 043D0B20 [0184907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}
    [20:25:11.0928] amai: BbfwReaderFindAndCopyFileData: failed to find bbfw item "world.fls": File error
    [20:25:11.0959] amai: _AMAuthInstallBundleSetBasebandKeyHashes: setting (from build manifest): BbProvisioningManifestKeyHash = <CFData 0838AAC8 [0184907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}
    [20:25:11.0959] amai: _AMAuthInstallBundleCreateServerRequestDictionary: withApTicket is True
    [20:25:11.0959] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreLogo" Digest = "<CFData 043C1820 [0184907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
    [20:25:11.0959] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreDeviceTree" Digest = "<CFData 04406D68 [0184907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
    [20:25:11.0959] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreKernelCache" Digest = "<CFData 082F08A0 [0184907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
    [20:25:11.0959] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RestoreRamDisk" Digest = "<CFData 07F094A0 [0184907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
    [20:25:11.0959] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "iBEC" Digest = "<CFData 043FE7E0 [0184907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
    [20:25:11.0959] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "iBSS" Digest = "<CFData 082C26A8 [0184907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
    [20:25:11.0975] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "KernelCache" Digest = "<CFData 082E8B08 [0184907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
    [20:25:11.0975] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryLow1" Digest = "<CFData 083917E0 [0184907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
    [20:25:11.0975] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryLow0" Digest = "<CFData 08300AF8 [0184907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
    [20:25:11.0975] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "LLB" Digest = "<CFData 043B65E8 [0184907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
    [20:25:11.0975] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "iBoot" Digest = "<CFData 04406060 [0184907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
    [20:25:11.0975] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "DeviceTree" Digest = "<CFData 08380998 [0184907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
    [20:25:11.0975] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryCharging1" Digest = "<CFData 0838F2B0 [0184907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
    [20:25:11.0975] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryCharging" Digest = "<CFData 043B7D68 [0184907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
    [20:25:11.0975] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "AppleLogo" Digest = "<CFData 0833F628 [0184907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
    [20:25:11.0975] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryPlugin" Digest = "<CFData 0439EDA8 [0184907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
    [20:25:11.0975] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryFull" Digest = "<CFData 08355628 [0184907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
    [20:25:11.0975] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "BatteryCharging0" Digest = "<CFData 07E99940 [0184907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
    [20:25:11.0975] amai: _AMAuthInstallBundleCreateServerRequestDictionary: personalizing "RecoveryMode" Digest = "<CFData 083907F8 [0184907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}"
    [20:25:11.0975] amai: BbfwReaderFindAndCopyFileData: failed to find bbfw item "Options.plist": File error
    [20:25:11.0975] amai: _AMAuthInstallBundleCreateServerRequestDictionary: using UniqueBuildID <CFData 043F1B10 [0184907C]>{length = 20, capacity = 20, bytes = 0x<<<<<<<<<<<<<<<<<<UDID>>>>>>>>>>>>>>>>>>}
    [20:25:11.0975] amai: AMAuthInstallRequestSendSync: SSO function returned NULL, SSO disabled.
    [20:25:11.0975] amai: AMAuthInstallDebugWriteObject: debug object written: file://localhost/C:/DOCUME~1/ARPANR~1/LOCALS~1/Temp/PerC.tmp/amai/debug/tss-req uest.plist
    [20:25:13.0928] amai: tss_submit_job: HttpQueryInfo returned 200
    [20:25:13.0928] amai: tss_submit_job: error from server=94 (This device isn't eligible for the requested build.)
    [20:25:13.0928] amai: kAMAuthInstallRequestCacheLocalizedTssError: cached server error text: (3194) This device isn't eligible for the requested build.
    [20:25:13.0928] amai: AMAuthInstallRequestSendSync: failed tss submission: This device isn't eligible for the requested build.
    [20:25:13.0928] amai: AMAuthInstallApCreatePersonalizedResponse: server request error: This device isn't eligible for the requested build.
    [20:25:13.0928] amai: AMAuthInstallBundlePersonalizePartial: failed to create ap ticket
    [20:25:13.0928] failed to personalize the restore bundle: This device isn't eligible for the requested build.                                                                                                                                                                                                              
    [20:25:13.0928] AMRAuthInstallDeletePersonalizedBundle
    [20:25:14.0115] Restore completed, status:3194
    [20:25:14.0115] Failure Description:
    [20:25:14.0115] Depth:0 Error:Personalization failed
    [20:25:14.0115]    Depth:1 Error:Personalization failed

  • HT1212 I am unable to get our of a continuous cycle when trying to update or restore my iPad 2. Plug in to iTunes 12.0.1 (latest version). Click update, told can't update, have to restore. Restore fails with error 9. Any help appreciated.

    When I tried to update my iPad I got an error 9. Now, I am unable to access my iPad. It is in a continuous cycle when I try to update or restore the iPad 2. Plug in to iTunes 12.0.1 (latest version). Click update, told can't update, have to restore. Restore fails with error 9. Any help appreciated.
    Here's the cycle:
    I plug in my iPad when “cable to iTunes shows on iPad screen. It says "Your iPad can't be updated, you must restore it to factory settings." That bad enough news, but it gets worse.
    Click Restore
    Extracting software…
    Preparing iPad for restore
    Waiting for iPad…
    Verifying iPad restore with Apple…
    (empty bar under the Apple logo…does not show any activity)
    “The iPad “iPad” could not be restored. An unknown error occurred (9).”
    Notes: I just upgraded to OS X Yosemite 10.10.1 on my iMac (27-inch, Mid 2011) in the last week. It’s the first time I’m tried to backup/update my iPad since the iMac update.
    I swapped out the USB cable to a new cable and get the same results.
    I also unplugged all other USB devices from the iMac and security on my iPad and still get the same results.
    I find it strange that it shows no Serial number for my my iPad 2 when plugged in. It shows “Serial Number: n/a on the screen when it displays: “iPad Recovery Mode To update your iPad without erasing its contents, click Update. To restore your iPad to its factory settings, click Restore iPad.
    I prefer to update my iPad, but it displays “Your iPad can’t be updated, you must restore it to factory settings. If you previously backed up the iPad, click Restore Backup after the restore process completes.”
    It’s a continuous loop. I get the display on my iPad to plug in the iPad to iTunes, plug it in which ends after going through the above procedure saying an error occurred (9).
    So now I cannot use my iPad. When I turn it on I get the display showing me to plug it into iTunes with the cable. Since this is the only option I have I plug it in and the loop begins.
    Any advice would be appreciated.
    Thanks!

    Hello jaybearden,
    Thanks for the question. After reviewing your post, it sounds like you are not able to restore the iOS device since you get an error 9. I would recommend that you read this article, it may be able to help the issue.
    Resolve iOS update and restore errors - Apple Support
    Check your security software
    Related errors: 2, 4, 6, 9, 1000, 1611, 9006. Sometimes security software can prevent your device from communicating with either the Apple update server or with your device.
    Check your security software and settings to make sure that they aren't preventing a connection to the Apple servers.
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • Installation of Photoshop update 13.1.2 for creative cloud fails with error code U44M1P7 I need help

    I need help installing update 13.1.2 for Photoshop creative cloud, installation fails with error code: U44M1P7. Could someone please help?

    Sorry to bother you.
    I could find the answer after searching previous posts about this language problem.
    Had to change my language in AAM profile and then download PS CS6 again ( english version ).
    Then open the actual Photoshop and in preferences > interface you can besides the Dutch also option for English.
    restart application and Voila.
    Greetz, Jeroen

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