Update to 10.9.5 has destroyed my Macbook Pro, please can someone help just getting the spinning disk whenever I ask it to do anything
Hi,
Updated a couple of weeks back an since my Mac has been almost unusable.
Running a 2012 MacBook Pro 4GB Ram, Intel I5 2.5Ghz with a 750GB Harddrive. This is a home PC not a work machine, typically accessing internet over WI-FI and for 2 years has run like a dream.
Seen some threads on here already about deleting the Open Directory Folder but seems to make little difference.
Sadly I haven't taken a back-up for ages as haen't had my external drive plugged-in.
Short of copying any pictures and docs elsewhere and starting a fresh I'm running out of ideas, anyone able to help?
But the Yosemite beta is not open to the general public, just people that signed up until they reached a million testers. So it is unlikely you can get a legal beta copy.
Please post the EtreCheck output
<https://discussions.apple.com/docs/DOC-6174>
There is a chance you have software that is not playing nice on Mavericks.
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Try restarting your Mac.
If that doesn't help, open a Finder window. Select your Home folder (it has a small house icon) in the Sidebar on the left.
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Hold down the Power button for 5-10 seconds until the computer shuts down. Restart. Report what state the computer is in at that time.
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I have an early 2011 MacBook Pro which has been running slow for a while. After looking at responses to similar problems I have downloaded and run EtreCheck. Please can someone help me with what it all means.
Thanks in advance.
EtreCheck version: 1.9.15 (52)
Report generated 19 September 2014 08:07:14 GMT+8
Hardware Information: ?
MacBook Pro (13-inch, Early 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:4:29
Disk Information: ?
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (147 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-898
USB Information: ?
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Kernel Extensions: ?
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) Support
[loaded] com.sophos.kext.sav (9.1.55 - SDK 10.7) Support
[loaded] com.sophos.nke.swi (9.1.50 - SDK 10.8) Support
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.sophos.autoupdate.plist Support
[running] com.sophos.configuration.plist Support
[running] com.sophos.intercheck.plist Support
[running] com.sophos.notification.plist Support
[running] com.sophos.scan.plist Support
[running] com.sophos.sxld.plist Support
[running] com.sophos.webd.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
Launch Agents: ?
[loaded] com.divx.dms.agent.plist Support
[loaded] com.divx.update.agent.plist Support
[running] com.sophos.uiserver.plist Support
[running] com.trusteer.rapport.rapportd.plist Support
User Launch Agents: ?
[loaded] com.adobe.ARM.[...].plist Support
[running] com.amazon.music.plist Support
[loaded] com.google.keystone.agent.plist Support
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
User Login Items: ?
iTunesHelper
TomTomHOMERunner
AdobeResourceSynchronizer
Dropbox
Internet Plug-ins: ?
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
DivX Web Player: Version: 3.2.1.977 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
EPPEX Plugin: Version: 10.0 Support
Default Browser: Version: 537 - SDK 10.9
OVSHelper: Version: 1.1 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.7
Safari Extensions: ?
Ultimate
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Perian Support
Trusteer Endpoint Protection Support
Time Machine: ?
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 297.29 GB Disk used: 160.38 GB
Destinations:
Data [Network] (Last used)
Total size: 2 TB
Total number of backups: 99
Oldest backup: 2012-04-20 17:05:32 +0000
Last backup: 2014-09-18 23:49:25 +0000
Size of backup disk: Excellent
Backup size 2 TB > (Disk size 297.29 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU: ?
6% InterCheck
5% iCalExternalSync
3% WindowServer
2% CalendarAgent
2% SystemUIServer
Top Processes by Memory: ?
152 MB SophosScanD
147 MB InterCheck
106 MB SophosAntiVirus
66 MB Dropbox
57 MB com.apple.iTunesLibraryService
Virtual Memory Information: ?
161 MB Free RAM
1.55 GB Active RAM
1.41 GB Inactive RAM
902 MB Wired RAM
611 MB Page-ins
0 B Page-outsUninstall Trusteer software
http://www.trusteer.com/support/uninstalling-rapport-mac-os-x
Remove Sophos
https://discussions.apple.com/message/21069437#21069437 -
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Please can somene help me, i am currently on version 4.3.3 (8J2)
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First go here - https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and login under the manage tab. Check your information and be sure it is all correct.
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I have a 3rd genartion ipod and and the new update is not there please please can someone help
I have a 3rd genartion ipod and and the new update is not there please please can someone help
You posted in the iPad forum instead of the iPod forum. To get answers to your question, next time post in the proper forum. See https://discussions.apple.com/index.jspa I'll request that Apple relocate your post.
Cheers, Tom -
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Hi. I partially downloaded microsoft office for mac, It has really affected my mac and I need to get rid of it completely. I cant find it anywhere to remove it. Please can someone help???
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I installed the Safari update 6.1.1 today for Lion. Now my browser running very slow, keeps locking up & getting the "spinning wheel". It stops spinning eventually, but recurs constantly when I try to navigate elsewhere, including within this site. Screen also jumpy/almost flickering. No other browsers installed on machine, only extension used is AdBlock. Tried to search for others with this issue, but not finding it posted and machine locking up is making it difficult. Any help much appreciated!
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Just check the box beside “Remove all website data”.
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Empty Caches
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i tried updating java, because a game i used to play no longer supports my version. after the update mac has provided, java had not updated in my browser, thus i downloaded it from a site. after doing this, firefox does not even find the applet. can anyone help me PLEASE!?For Mac OS X 10.5, Apple's Java Update 10 removed support for JavaPlugin2, preventing Firefox versions 4.0 and above and other non-Apple browsers from detecting that Java is installed. Mozilla fixed the problem in Firefox 5.0.1 and above so this should no longer be a probem if you applied the latest Firefox update.
Ref: http://blog.mozilla.com/products/2011/07/08/firefox-5-minor-update-for-mac-comin g-soon/ -
I am having similar problems here is my etrecheck:
EtreCheck version: 1.9.15 (52)
Report generated September 18, 2014 10:54:44 PM EDT
Hardware Information: ?
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information: ?
Intel HD Graphics 4000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ?
OS X 10.8.5 (12F45) - Uptime: 0 days 4:57:11
Disk Information: ?
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (472.13 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information: ?
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ?
Apple Inc. thunderbolt_bus
Gatekeeper: ?
Mac App Store and identified developers
Problem System Launch Daemons: ?
[failed] com.apple.coresymbolicationd.plist
Problem System Launch Agents: ?
[failed] com.apple.accountsd.plist
[failed] com.apple.coreservices.appleid.authentication.plist
Launch Daemons: ?
[failed] com.adobe.fpsaud.plist Support
[running] com.fitbit.galileod.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.prosofteng.DriveGenius.locum.plist Support
User Launch Agents: ?
[loaded] com.google.keystone.agent.plist Support
[running] com.prosofteng.DGMonitor.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items: ?
Spotify
Fitbit Connect Menubar Helper
Google Chrome
Internet Plug-ins: ?
Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Flash Player: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.1
JavaAppletPlugin: Version: 14.6.0 - SDK 10.8 Check version
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
Safari Extensions: ?
Searchme
Amazon Shopping Assistant
Ebay Shopping Assistant
Slick Savings
Audio Plug-ins: ?
AirPlay: Version: 1.7 - SDK 10.8
iSightAudio: Version: 7.7.1 - SDK 10.8
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.8
3rd Party Preference Panes: ?
Flash Player Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
17% mds
5% Google Chrome
2% Google Chrome Helper EH
1% WindowServer
0% ps
Top Processes by Memory: ?
209 MB Google Chrome Helper EH
160 MB Google Chrome
89 MB Google Chrome Helper
63 MB mds
57 MB Dock
Virtual Memory Information: ?
301 MB Free RAM
1.87 GB Active RAM
640 MB Inactive RAM
1.21 GB Wired RAM
2.95 GB Page-ins
52 KB Page-outsHere are some of the results from console:
9/19/14 11:12:45.808 AM UserEventAgent[11]: Captive: en1: Not probing 'busecure' (protected network)
9/19/14 11:12:45.811 AM configd[16]: network changed: v4(en1!:149.125.79.239) DNS Proxy SMB
9/19/14 11:12:46.168 AM netbiosd[233]: name servers down?
9/19/14 11:31:11.536 AM spindump[937]: Google Chrome [285] timed out, and it's responsive
9/19/14 11:33:30.000 AM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=946[GoogleSoftwareUp] clearing CS_VALID
9/19/14 11:47:00.954 AM mdwrite[962]: [ERROR] [0.000s] com.apple. UBItemStatusNotification.c:805 _do_UBItemStatusNotificationRegisterURLs() can't find realpath for "/Users/paolocuyno/Library/Mobile Documents/com~apple~system~spotlight/mdlabels", was blocked at "/Users/paolocuyno/Library/Mobile Documents": 2 (No such file or directory)
9/19/14 11:47:00.955 AM mdwrite[962]: [ERROR] [0.001s] com.apple. UBItemStatusNotification.c:805 _do_UBItemStatusNotificationRegisterURLs() can't find realpath for "/Users/paolocuyno/Library/Mobile Documents/com~apple~system~spotlight/mdlabels", was blocked at "/Users/paolocuyno/Library/Mobile Documents": 2 (No such file or directory)
9/19/14 11:47:43.656 AM WindowServer[89]: CGXDisableUpdate: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
9/19/14 11:47:57.656 AM WindowServer[89]: disable_update_likely_unbalanced: UI updates still disabled by application "Finder" after 15.00 seconds (server forcibly re-enabled them after 1.00 seconds). Likely an unbalanced disableUpdate call.
9/19/14 11:48:10.259 AM WindowServer[89]: reenable_update_for_connection: UI updates were finally reenabled by application "Finder" after 27.60 seconds (server forcibly re-enabled them after 1.00 seconds)
9/19/14 11:48:33.043 AM coreaudiod[139]: Disabled automatic stack shots because audio IO is active
9/19/14 11:48:33.049 AM coreaudiod[139]: Enabled automatic stack shots because audio IO is inactive
9/19/14 11:49:36.887 AM WindowServer[89]: CGXDisableUpdate: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
9/19/14 11:49:47.244 AM WindowServer[89]: reenable_update_for_connection: UI updates were finally reenabled by application "Finder" after 11.36 seconds (server forcibly re-enabled them after 1.00 seconds)
9/19/14 11:50:23.926 AM WindowServer[89]: CGXDisableUpdate: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
9/19/14 11:50:37.713 AM WindowServer[89]: reenable_update_for_connection: UI updates were finally reenabled by application "Finder" after 14.79 seconds (server forcibly re-enabled them after 1.00 seconds)
9/19/14 12:29:26.072 PM com.apple.launchd.peruser.501[149]: (com.apple.printtool.agent[557]) Exited: Killed: 9
9/19/14 12:29:26.000 PM kernel[0]: memorystatus_thread: idle exiting pid 557 [printtool]
9/19/14 12:30:25.000 PM kernel[0]: (default pager): [KERNEL]: ps_select_segment - send HI_WAT_ALERT
9/19/14 12:30:26.000 PM kernel[0]: macx_swapon SUCCESS
9/19/14 12:32:12.000 PM kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=1006[GoogleSoftwareUp] clearing CS_VALID
9/19/14 12:33:06.523 PM spindump[1007]: Google Chrome [285] timed out, and it's responsive
9/19/14 12:34:18.901 PM coreaudiod[139]: Disabled automatic stack shots because audio IO is active
9/19/14 12:34:22.799 PM coreaudiod[139]: Enabled automatic stack shots because audio IO is inactive
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