Update to Adobe Acrobat failed because it said I had a more functional product installed.

I have no idea what more functional product I have installed. Also, when I clicked on my plugin Adobe Acrobat to update, the update said Adobe Reader. Are they the same?

Thanks. I removed Adobe Reader, then clicked on the Update Now box for Adobe Acrobat in my Firefox plug-ins. This time the installation worked, but after closing my browser and opening it again, in my plug-ins list it still says to Update Now. Adobe Reader X (10.1.4) is now in my programs list so I don't know why.

Similar Messages

  • Attempting to reinstall Acrobat Pro ver 8. Error: a more functional product installed"

    My computer crashed a few months ago which required reinstalling all software. Acrobat Pro was not showing up on my programs menu yesterday so I assumed I had not reinstalled it. I attempted the installation and received error: "Setup has detected that you already have a more functional product installed. Setup will now terminate."
    Assuming that it was installed, with updates, I decided to uninstall it. It is not listed as an installed program in Control Panel / Programs and Features; however, there is an Acrobat 8.0 folder in Program Files/Adobe. After this didn't work, I uninstalled Adobe Reader 9.0 but it made no difference.
    The following are installed: Adobe AIR, Adobe Captivate 4, Adobe Creative Suite 4 Production Premium, Adobe Creative Suite 4 Web Standard, and Adobe Reader 9.1 (which I reinstalled today).
    I called tech support, but since it is not the current version, have to pay for support. Can anyone help with this problem?
    Thanks!

    You are not supposed to have Reader and Acrobat Pro installed on the same computer. Additionally, your CS 4 Production Premium should have come with Acrobat Pro 9! If that is installed, you should not try to install 8. See if you can fix the installation of CS 4 Production Premium installation to get it to install Acrobat Pro 9. If that is not possible, I'd advise deactivating your Adobe Software, running the CS 4 Cleansscript  and then try re-installing fram scratch.

  • Can't install Acrobat X Pro. Error message says I already have a more functional product installed.

    I'm trying to install Adobe Acrobat X Pro. I continue to receive error messages saying I already have a more functional product installed. I have FM 12 and Adobe Reader XI.

    Hi Beth,
    You should not receive this message if you dont have Acrobat 11 installed.
    Try removing Reader 11 and check.
    Regards,
    Rave

  • When trying to install Adobe Standard XI, it says, "Setup has detected that you already have a more functional product installed. Steup will now terminate."  I have a Pro trial installed but did not seed so much functionality so I purchased standard.

    When trying to install Adobe Standard XI, it says, "Setup has detected that you already have a more functional product installed. Steup will now terminate."  I have a Pro trial installed but did not seed so much functionality so I purchased standard.

    uninstall any acrobat and reader versions, if you have win os clean (Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs) and then install acrobat std.

  • I am trying to download a document which requires me to have Adobe Reader, which I do; however, it keeps asking me to install the Reader program.  When I try to do that, I keep getting a message that I have a more functional product installed.  Regardless

    I am trying to download a document which requires me to have Adobe Reader, which I do; however, it keeps asking me to install the Reader program.  When I try to do that, I keep getting a message that I have a more functional product installed.  Regardless, I cannot open the document that i need and it is urgent that i complete it and send it in.  Please help.

    Use this link Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
    When you have downloaded it, then clean out the old adobe reader and then try to install the latest one, i had to do this about a week ago and it solved the problem.
    Regards

  • I tried to update my Adobe Acrobate and I received an error 1603 which suggests uninstalling and installing.

    But I cannot uninstall my Acrobat.  When I tried to download to replace, it gave me an error 1316.  Any ideas???

    Hi janicem8163556,
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    Regards,
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  • I cannot install Adobe X Pro.  It states that I already have a more functional product installed.

    I only have Adobe Reader XI and Adobe Flash Player loaded on my laptop.  Any suggestions?
    Thanks,
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    Hi jtide,
    Please check if you are trying to install Acrobat X Pro or Reader X.
    If it's Acrobat, then try uninstalling Reader 11 and install Acrobat. After Acrobat is installed, Install Reader 11.
    Acrobat X Pro with Reader 11 can be installed on the same computer.
    Check the version interoperability list : http://helpx.adobe.com/acrobat/kb/problems-installing-removing-acrobat-reader.html#main_Ve rsion_interoperability

  • Acrobat 9 fails to install: 'more functional product'

    I tried to install Acrobat 9 but was told I have 'a more functional product' so the install quit. I do not have Acrobat installed, but Reader 11 is installed. Is the installer confusing the two?

    1strail wrote:
    Of course now I have a red badge on the App Store that is asking me to update the Epson driver.  I wonder if that will blow out the TWAIN driver.  It's epson14333.dmg. 
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    Also, no way of getting rid of the badge notification in system preferences.  App store is not listed.
    There is no law that you must update software just because it is available.  There is no way to get rid of the red badge, but you don't have to do the upgrade.

  • How can I update my Adobe Acrobat XI Pro?

    How can I update my Adobe Acrobat XI Pro? I uninstalled Acrobat as suggested, re-installed, and tried to update. It still fails.
    Message was edited by: James Edgar

    Sometimes there are server issues and such. A reinstall is a bit drastic. Try http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows.

  • Adobe reader XI not updating to Adobe Acrobat DC

    I see that my Adobe reader XI (11.0.10) is not updating to Adobe Acrobat DC.
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    Should I shift to Adobe Acrobat DC? If so, what are the extra features does it offer over my current Adobe reader XI.

    Hi Bunny ,
    I would like to tell you about both the software .Adobe Reader is a software meant to view files .It is a free software from Adobe .
    If you want to upgrade to Adobe Reader DC (that is different from Acrobat DC ) you could uninstall the present Acrobat XI version and install the latest Adobe Reader DC .
    And yes ,they are different software that is the reason you could not upgrade from Adobe Reader XI to Acrobat DC .
    Whereas Acrobat ( be it any version ,the latest Acrobat DC or any prior version ) is a paid software from Adobe .Acrobat is required to view and edit PDF' .
    It is available in two flavors ,i .e Acrobat DC pro and Acrobat DC standard .You could either opt for Acrobat DC monthly subscription or opt for an annual one .
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    Plans and pricing: Compare plans | Adobe Acrobat DC
    You could refer the following document to get more information about Acrobat DC .
    https://helpx.adobe.com/acrobat/faq.html
    Regards
    Sukrit Dhingra

  • After update my Adobe Acrobat 10.1.12  only downloads pages from Internet, refuses to let me read them online.  Using Windows 8.  What can I do to fix it?

    I updated my Adobe Acrobat 10.1.12 and now when I read a page on the Internet or in my email (attached Adobe file), I cannot open it up to read without downloading and then opening Adobe on my computer.  I am using Windows 8.  The Acrobat on my laptop WILL let me read without downloading.  I do not know enough to fix the preferences; no idea what I should do with them.

    I tried the cleaner utility, re-installed, and same effect.  Could it be because I am using Windows 8 on my desktop and Windows 7 on my laptop that it works there but not here?

  • I tried to update my Adobe Acrobat Pro ver 10.

    I tried to update my Adobe Acrobat Pro ver 10.
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    In addition, my Adobe Pro was wiped out or disabled!
    (OS=Win7 Pro)
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    Many Thanks

    Good Morning again,
    I am AMAZED – I thought I was the only one that get up real early - I came into the office around 06:00 EST  (Pennsylvania, USA).  When I wrote my last email to you, I assumed there is no way you will  get a chance to respond for quite a few hours – especially if you on the West Coast!  
    Since I use this wonderful program every day in my work, I had a brainstorm!  I retrieved the original disc:
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    ·         I took the original disc and reinstalled the program.
    o   The program installed fine and everything was going great until I searched for updates
    ·         I told the system to run the update and it came back with "Update failed An error occurred.  Please check updates again later Error: 1602”
    I tried the update 2 times and then saw your reply telling me NOT to uninstall.   L  Honest, I'm very appreciative any guidance you might be able to give – I didn't mean it all to go against your guidance  as just I never dreamed you would be that quick to respond.
    Now the program is re-installed (without updates) is you have any ideas what I might do to add the patches to my newly installed (old) program?
    ·         I tried to install the latest update as the program requested.
    ·         Should I start installing each of the sequential updates one at a time?
    BTW – you are absolutely correct – I did try to include a screenshot (.jpg).  I sent my last request 2 ways:
    ·         #1 as a reply to the email you sent and
    ·         #2 I also went on to the website and replied from there with the same information. 
    I'm going to try to do JUST the reply via email this time.  Please let me know if you did receive this.
    Thanks again for your help & guidance,
    Barry

  • Can I update my Adobe Acrobat 8.0 to 8.3 using Windows 7 OS

    Can I update my Adobe Acrobat 8.0 to 8.3 on Windows 7

    You can try from the help menu, but that may no longer work. If that is the case, you will need to use the FTP site at ftp://ftp.adobe.com/pub/adobe/acrobat/win/. Move up the folders if you need a MAC version.

  • Just updated to Adobe Acrobat X Pro 10.1.9 and I've lost the "Convert to PDF" option.

    Just updated to Adobe Acrobat X Pro 10.1.9 and I've lost the "Convert to PDF" option in my Windows 7 64-bit right-click menu. How can I get it back?

    Hi Jason,
    Please try suggestion given in following article:
    http://helpx.adobe.com/acrobat/kb/acrobat-x-context-menu-missing.html
    If above article doesn't work then try running Help -> Repair.
    Regards,
    Anoop

  • Following an update on Adobe Acrobat 9 Pro

    Today there was a large update to Adobe Acrobat 9 Pro and once the update had installed I keep getting the following message
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    I have uninstalled and reinstalled with the same error code and when contacting Adobe was told they are only customer support and not technical.  Has anyone got and suggestions for me.

    The last update for the Acrobat 9 Family was back in May 2013 (to version 9.5.5*). That product is now end of line, there will never be any more updates and Adobe doesn't provide any customer support.
    *see http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows

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