Update to Adobe Acrobat Pro 10.1.10 won't allow stamps to be published

Since updating to Acrobat Pro 10.1.10, the dynamic stamps for approval and review during a review are no longer retained after publishing comments. The comments are retained but the stamps are not. Is anyone else experiencing this issue? It just started with the update yesterday. If I uninstall the update and return to the Acrobat Pro version 10.0.0, the stamps work. It has got to be an issue with this particular update.

We are also having this issue. found another link describing the problem here: Dynamic Stamps won't publish after Acrobat ProX update to 10.1.10 (Review & approve)
supposedly (though not confirmed) 11.0.7 also has this issue.

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How do I update my Adobe Acrobat Pro to the newest version?

How do I update my Adobe Acrobat Pro to the newest version?

You could try:
Direct Updates
https://www.adobe.com/downloads/updates/

I tried to update my Adobe Acrobat Pro ver 10.

I tried to update my Adobe Acrobat Pro ver 10.
The update downloaded then stopped for administrator permission. (Right click on file did not show 'run as administrator')
In addition, my Adobe Pro was wiped out or disabled!
(OS=Win7 Pro)
'Any ideas how I can get my Adobe Acrobat v10 back & updated?
Many Thanks

Good Morning again,
I am AMAZED – I thought I was the only one that get up real early - I came into the office around 06:00 EST (Pennsylvania, USA). When I wrote my last email to you, I assumed there is no way you will get a chance to respond for quite a few hours – especially if you on the West Coast!
Since I use this wonderful program every day in my work, I had a brainstorm! I retrieved the original disc:
·         I uninstalled Acrobat X Pro
·         I took the original disc and reinstalled the program.
o   The program installed fine and everything was going great until I searched for updates
·         I told the system to run the update and it came back with "Update failed An error occurred. Please check updates again later Error: 1602”
I tried the update 2 times and then saw your reply telling me NOT to uninstall.   L Honest, I'm very appreciative any guidance you might be able to give – I didn't mean it all to go against your guidance as just I never dreamed you would be that quick to respond.
Now the program is re-installed (without updates) is you have any ideas what I might do to add the patches to my newly installed (old) program?
·         I tried to install the latest update as the program requested.
·         Should I start installing each of the sequential updates one at a time?
BTW – you are absolutely correct – I did try to include a screenshot (.jpg). I sent my last request 2 ways:
·         #1 as a reply to the email you sent and
·         #2 I also went on to the website and replied from there with the same information.
I'm going to try to do JUST the reply via email this time. Please let me know if you did receive this.
Thanks again for your help & guidance,
Barry

Adobe Acrobat Pro 9.1.1 Won't Install Updates

Adobe Updater shows that the following update is available:
Adobe Acrobat 9.2.0 (CPSID_5026)
When I select the update and click install, it downloads the the update, but as soon as it finishes downloading and starts the installation process, I get the following pop-up box:
"The installation process has incountered a problem. Please choose from the following option." My choices are "Run this update again", "Stop installing and continue later", or Cancel this update and quit".
My only real option is to cancel the update and quit.
I tried downloading the updates directly from the website in addition to downloading them from the help menu in Adobe.
Not sure if it has any relevance, but I'm currently running Windows XP Version 5.1 with Service Pack 3.
Can anyone offer some assistance to get the updates installed?

My personal experience with Acrobat updates is that they MUST be installed in numerical order. I checked the Adobe updates for Acrobat 9. There are two updates (9.1.2 and 9.1.3) that you need to download and update Acrobat before downloading and installing 9.2.0.
The update feature from inside Acrobat only seems to work if Acrobat is updated with the most recent predecessor update. A very clumsy way to do it indeed!
Good luck.
Ken Friedman

Distiller 9 issue after a new update to Adobe Acrobat Pro (version 9.3)

After installing the update, I was asked to reboot my HP Pavilion dv9617nr Notebook Computer (Windows Vista Home Edition). After the reboot, I was given an error message which explained that the ICC Color profiles in Adobe Distiller 9 could not be found and that I should reinstall my Adobe Acrobat 9 software. My question is: Yes I probably should reinstall my software but this will only be a temporary solution that will become a redundant problem when I again attempt the same update that caused the probllem initially. How can I simply back out the update? What if anything has been done to replace the update that caused the problem. Has there been any posts to this or other forums about this update problem? Please help me resolve this issue.

Adobe Tech support was most helpful on this. First download the updated
Distiller ICC profile files at:
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4075&fileID= 3790
Unzip the file and copy only the *.icc files (without regard to the subfolders that they are in - in other words, take the files out of each of the subfolders) to the followng folder in Windows 7:
c:\windows\system32\spool\drivers\color
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This solved the problem for me.
This is actually the best solution though I found that instead of copying all the .icc files to the windows\sys... folder, all you need to do is copy the 3 Video files from the RGB folder (VideoHD.icc, VideoNTSC.icc, and VideoPAL.icc). Once you add these three files to c:\windows\system32\spool\drivers\color you will be good to go.
It seems that this was an error on the part of Adobe in that there is no reason to include Video files for printing. Nevertheless, the distiller will look for these and return the ICC profile error message if those files are not present.

Internal Error 2753 Updater.api Adobe Acrobat Pro 9

I'm getting an error while trying to install Acrobat Pro 9 saying:
"Internal Error 2753 Updater.api"
I don't have any other version of Acrobat installed in XP Pro sp2.
I have seen suggestions on this for version 8 to use the installer instead.
I haven't found the download link to the msi file for Acrobat Pro 9.
It really would be nice if they fixed the problem since it was happening in 8 also.
Thank you,
Docfxit

This is for a different version of Acrobat, but it might help:
Mike

How do i update my adobe acrobat pro?

I have a very old version from 2008 that I installed using the disks. It doesn't work that well with windows 8. Can someone help?

Hi karimw65988367,
We would be happy to help you.
Could you please let me know what version of Acrobat are using on Windows 8.
As you specified that it is a very old version, so it might not be supported on Windows 8 platform thus leading to problems.
You can choose to use the latest Acrobat version (Acrobat DC) which is fully compatible with your OS and offers a completely reimagined solution with its remarkable features and functions.
You can download a 30-day trial version of Acrobat DC from the following link:
Download Adobe Acrobat free trial | Acrobat Pro DC
So, give it a try and let me know how it goes.
I hope you will like it.
Regards,
Anubha

Updated MacBook Pro with Yosemite and to Adobe Acrobat Pro 10.1.12, won't "share" or attach annotated PDF file

Anyone have a fix for this?

Count me in, I have the same issue, and from what I read here, it looks like a Yosemite/SSD related issue ?
I'm not 100% sure if it started when I put a SSD in my old iMac 2009 (as a fusion drive) or if that's after that when I upgraded to Yosemite...
I did disable auto poweroff like suggested in another thread : Mac freeze during the night sleep.
sudo pmset -a autopoweroff 0
We'll see if it helps.
It happens toughly a couple of times a week.

Adobe Acrobat Pro X NAG SCREEN won't go away

I have legitmate licenses for this software, installed with the license key and all is well but the "register your software" nag screen comes up every single time the software is launched. My users don't want to get email from Adobe, they don't want mailings and they DON'T WANT TO REGISTER. Is there any way short of giving away all of your personal information to get this nag screen to go stop coming up?
-Chris

I always register and you do not have to get junk mail from Adobe. However, company should want to have the software registered in its name. If you have problems with the software and/or need to get the licenses at a later time, this will put the license number into Adobe's database which your company can retrieve at a later time. I might suggest your company provide the users with a name and/or email address your company would like to use:
User Name: Your Company IT Department, [email protected]
I do believe eventually the software will either stop asking you to register or ask you if you want not to register. But I cannot be sure since I register all my software.

Adobe Acrobat Pro 10.1.2

Hi everybody!
I have some problem after update my Adobe Acrobat Pro to vesion 10.1.2
There was disappeared toolbar Print Production with very important funtion - Preflight. But it was in previous version.
What shall I do to get it back? It is very important for me...

I know this. And I tried this.
But there is a main problem - THERE IS NO PRINT PRODUCTION in this pop-up menu...it is so strange!
I have explored all panels and couldn't find it

How do i turn on advanced editing in adobe acrobat pro 9

my icons are dimmed out

Thank you. These are documents I have created my self, either by scanning in or saving as pdfs. I checked on of the documents and it says No Security. And Allowed is listed for all the Document Restrictions Summary choices.
Some background. I first purchased Adobe Acrobat 5 which I used for years. For reasons unknown to me I then purchased Adobe Acrobat Pro 9. It has never allowed me to do anything with the text so I've always ended up with the 5 and only used the 9 to read pdfs sent to me that were newer versions and would not open in 5.
I have just purchased a new computer, Windows 7 OS and now my 5 will no longer work and I am stuck with 9. I have searched the Adobe website to find out how, if one owns the software - paid cold hard (and a goodly amount) cash - one turns on the editing function and have failed miserable. I did try support, but they pretty much hang up if you say the word "9". A couple of techs did try to steer me in some direction which ended up being this forum so....long story short, when one purchases the Adobe Acrobat Pro 9 software, where does one go to turn on the advanced editing capabilities so that the icons are not dimmed out.
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Adobe Acrobat Pro instalation

Greetings, I have the creative cloud membership, does it include Adobe Acrobat Pro? The downer will not allow me to use the serial number provided by Adobe. Any suggestions?

Yes the CC includes Acrobat. I just had my CC subscription renewal checked when I opened Acrobat this AM.

Trying to update Adobe Acrobat Pro DC, but it's been stuck at 35% for a little over a day?

Trying to update Adobe Acrobat Pro DC, but it's been stuck at 35% for a little over a day?

Hi mattwillball,
Could you please let me know what version of OS are you using.
You might need to refer the following KB doc link for issue where Acrobat download and install process is stuck at 35% on MAC:
Installation Prompt to Close SafariNotificati
If this does not help, then please let me know if you get any other error message when installation is stuck.
Hope to hear from you.
regards,
Anubha

Adobe Acrobat Pro 10.1.10 not updating - using MAC OS X, v 10.9.5. Help!

Adobe Acrobat Pro 10.1.10 not updating. Trying to update to version 10.1.13. on MAC OS X, v 10.9.5. All my Adobe CS5.5 Design Premium products update fine.
First tried automatic updates and go this: Update error: An error occurred. Please check for updates again later. Error: 1514.
Then went to Adobe.com to download update.
Downloaded the 10.1.13 update, started installation but in final stage of installation got this message "The Installation Failed (encountered an error) Contact software manufacturer for assistance.”
What do I do now? Thanks,

Hey Marylou Wade,
We would need the Acrobat installation logs in order to analyze this error. Please follow the below procedure to extract the log :
- During the installation press Command + L.
- Installer Log window appears. Now On the top left corner of this window, by default 'Show Errors Only' is selected in drop-down list.
- Change it to 'Show All Logs'. Now when the installer hangs, copy log from here and send it to us.
Regards,
Rahul Tyagi

When updating Adobe Acrobat Pro XI i get the Error 1603, i've done repairs and reinstall and nothing works, how do i resolve this?

When updating Adobe Acrobat Pro XI i get the Error 1603, i've done repairs and reinstall and nothing works, how do i resolve this?

Error Updating have you completed all of the steps listed in Error 1603: A fatal error occurred during installation? Did you have any questions on any of the steps listed?

Update to Adobe Acrobat Pro 10.1.10 won't allow stamps to be published

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