Update to CC (2014) and keep getting this message: "Installation Failed? maybe this will help!
I fixed this problem by replacing the applications folder and the Adobe folder in the Library - Application support folder with files from before the last Mavericks update using Time machine.
This worked for me.
Hi stijill2,
In case you are facing issues uninstalling the app's then please try manual cleanup of Adobe from your machine by following the below mentioned steps:
1. Navigate to Applications and trash all Adobe app's and Adobe folder.
2. Navigate to Applications/Utilities/ and trash Adobe Application Manager,Adobe Creative Cloud, Adobe Installer folder.
3. Go to Library/Application Support and trash Adobe.
4.Go to ~/Library/Application Support and trash Adobe.
Try installing the CC app's and let us know if still the error persists.
Regards,
Romit Sinha
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I'm trying to update to CC (2014) and keep getting this message: "Installation Failed. Installation encountered an error. Please restart your system and try again. (15) I've done the restart, same problem.
Help!Hi stijill2,
In case you are facing issues uninstalling the app's then please try manual cleanup of Adobe from your machine by following the below mentioned steps:
1. Navigate to Applications and trash all Adobe app's and Adobe folder.
2. Navigate to Applications/Utilities/ and trash Adobe Application Manager,Adobe Creative Cloud, Adobe Installer folder.
3. Go to Library/Application Support and trash Adobe.
4.Go to ~/Library/Application Support and trash Adobe.
Try installing the CC app's and let us know if still the error persists.
Regards,
Romit Sinha -
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