Update to iPhone OS 4.2 causes iTunes to crash mid-download?

Hi there,
I recently tried to update my iPhone 4 to the latest software version 4.2
It said that my iTunes was out of date and that i needed to upgrade to version 10.1. Which i did.
Once that was done i plugged my iphone in and tried to upgrade the software only to have itunes crash mid-download.
I've tried several times over the last few weeks and every time, iTunes encounters a problem and has to close...always during the downlaoding of the update.
Can anyone help?
thank you,
james

First off, try it with another user account, (no you won't lose all your music - you don't want to sync, just update). If that didn't work then I would see if I knew someone with an iP4 and ask them if I can copy the ipsw file to the correct location. Use that and start iTunes again.
ps the second method is one that I assume works as I've done it with an iPod before.

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