Update to itunes 10.7 causing endless error messages
Starting up iTunes after the 10.7 update results in thousands of error messages being logged in the console (two of the unique messages included below). The messages are being logged at a rate on the order of 20-30 second resulting in 75% cpu use on my 15" mac pro. iTunes itself seems to sync correctly to my iphone even though the problem makes iTunes unusable for more than a few minues. Looking up the error messages on the internet, it appears that the messages may be related to remove of PICT image support from iTunes. I have no idea if this is the true cause of the problem (album art?). It is very annoying though and I would like to resolveit ASAP. Any hints?
9/27/12 7:58:34.003 PM [0x0-0x63d63d].com.apple.iTunes: ImageIO: <ERROR> CGImageDestinationAddImageFromSource image 0 of source is nil
9/27/12 7:58:34.003 PM [0x0-0x63d63d].com.apple.iTunes: ImageIO: <ERROR> CGImageDestinationFinalize image destination does not have enough images
What does the error message say? (Precise text, please.)
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I cannot update my ipad2 to ios5. Updating through iTunes on pc Windows Vista, Error message reads "cannot connect to iPad Software Update Server. Tried resetting network settings, still not connecting. Tried updating iTunes, still not connecting.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Cheers, Tom -
Everytime I try to update to Itunes 11 I get an error message saying that Itunes has an invalid signature and can't be installed? I have tried to install it two times and get the same message each time. Any solutions to my problem?? Those who have installed ITUNES 11 is it hard to work with? maybe im lucky it wont update?? I don't know.
That suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
Since downloading updates for itunes I get MSVCR80.dll error message every time I try to start i-tunes. can anybody help please.
Hello aristilus2,
Thank you for the details of the issue you are experiencing with iTunes. I suggest removing and reinstalling iTunes for the issue you described. The following article has steps to do this, and I recommend removing iTunes and all related componenets as outlined in the article:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Every time I try to downlaod update to itunes. I receive an error message. any ideas? I want to update my iphone 4 and each time it requires the installation of newest itunes version?
i am having the same problem, my error message is that basically it (connection) has timed out! i have tried all day to get it to go thur
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After updating to iTunes 5, I got an error message said the iPhone cannot be used because the Apple Moble Device service is not started. Any idea why and how to fix this? Thanks!
Please follow this article:
http://support.apple.com/kb/TS1567
it should help
let me know -
What I said in the question. I have windows XP
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time? -
Trying to update my iTunes but keep getting the error message "the URL could not be opened" what does this mean and how do I resolve this? It's always worked fine in the past!
Select a broken track and press ctrl-i to Get Info. Look on the summary tab for the location where iTunes "thinks" the file should be. Where is it really? Post back the two locations and I can suggest the best approach.
tt2 -
Can anyone help me? The iTunes update corrupted my program. I uninstalled, and then reinstalled iTunes; only to find an error message about iTunes Helper. After several fruitless, repeat attempts, I am at a loss. Please help…
Many thanks.
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
Since trying to update yesterday, my computer won't download any updates and itunes 11.1 says "Internal Error" and gives me the following info when I click on a song or podcast:
Exception Name: NSInvalidArgumentException
Description: -[_NSConcreteUserNotification activationType]: unrecognized selector sent to instance 0x25a06b0
User Info: (null)
0 CoreFoundation 0x922216fb __raiseError + 219
1 libobjc.A.dylib 0x920108db objc_exception_throw + 230
2 CoreFoundation 0x9222563d -[NSObject(NSObject) doesNotRecognizeSelector:] + 253
3 CoreFoundation 0x9216af77 ___forwarding___ + 487
4 CoreFoundation 0x9216ad22 _CF_forwarding_prep_0 + 50
5 iTunes 0x00df38e2 iTunes + 14624994
6 iTunes 0x00df36ae iTunes + 14624430
7 libobjc.A.dylib 0x9201c6c5 -[NSObject performSelector:withObject:withObject:] + 77
8 Foundation 0x93c12d85 -[_NSConcreteUserNotificationCenter _sendDelegateMessage:sendToAppDelegate:withNotificationFromMessage:] + 335
9 Foundation 0x93c12eaf -[_NSConcreteUserNotificationCenter _notificationPresentedMessage:] + 58
10 Foundation 0x93c137c2 __block_global_1 + 156
11 libdispatch.dylib 0x9371b2cf _dispatch_call_block_and_release + 15
12 libdispatch.dylib 0x9371ea80 _dispatch_client_callout + 46
13 libdispatch.dylib 0x9371c8e8 _dispatch_main_queue_callback_4CF + 223
14 CoreFoundation 0x9211b255 __CFRunLoopRun + 1829
15 CoreFoundation 0x9211a7c4 CFRunLoopRunSpecific + 308
16 CoreFoundation 0x9211a67b CFRunLoopRunInMode + 123
17 HIToolbox 0x90b6fc76 RunCurrentEventLoopInMode + 242
18 HIToolbox 0x90b76eb9 ReceiveNextEventCommon + 374
19 HIToolbox 0x90b76d34 BlockUntilNextEventMatchingListInMode + 88
20 AppKit 0x97621923 _DPSNextEvent + 709
21 AppKit 0x97621167 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
22 AppKit 0x9761d78c -[NSApplication run] + 855
23 iTunes 0x0017a898 iTunes + 1546392
24 iTunes 0x0017a709 iTunes + 1545993
25 ??? 0x00000002 0x0 + 2Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
Update 12.1 installed with Error 7 (Windows error 126). Reinstalled. Same error message. Uninstalled all Apple products. Reinstalled iTunes 12.1. Same error message. Updated to 12.1.1. Same error message. Uninstalled everything. Reinstalled 12.1.1. Same error message. iTunes runs and plays my music, but the error message remains. It doesn't hinder my music playing, but it is annoying. And, this is all done on my work computer. I have not unpdated iTunes on my home laptop, cause I don't want to have to deal with this error message.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
itunes wont open at all, error message : quicktime was not found .... please reinstall ... i did that but no luck this only seems to have happened since the 10.4 update, im on windows 7 ..
Can you start QuickTime on your computer?
You'll probably have to search for the Windows Installer Cleanup Utility and use it to remove QuickTime Player and iTunes. Then download and install the iTunes again. -
My iTunes won't recognize my iPod 3GS!!! HELP! I had recently updated my iTunes and now upon plugging in my iPod iTunes comes up with a error message. Leaving me unable to sync anything! HELP!
What is the exact error message you are receiving?
B-rock -
When ever iTunes updates, it ends up coming up with error message, iTunes did not install properly, please re-install iTunes, this is about the fourth time this has happened, end up having to take it to computer tech at a cost of $180, please help
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I am trying to download ios 5.1.1 on my iphone from itunes and i get an error message that my iphone cannot be updated because the filmware is not compatible? What do I do?
iOS 5 is only compatible with the iPhone 3Gs and later...
Updating to iOS 5 http://support.apple.com/kb/HT4972
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