Update to OS X 10.9.5 - Admin name & p/w?

I'm trying to do the update for my iMac, but it's prompting me for admin name and password.
I know my apple ID and p/w, but it's not working. Should it be?

You should always know that password as it's the key to getting in sometimes. Keep it in a secure location, however in the event this occurs again then you can reset the password. Here are instructions for Mavericks. OS X Mavericks: Reset a login password

Similar Messages

  • I don't recall always having to enter admin. name and p/w when doing updates. Is this req't only for certain software. I am a bit paranoid now with the Mac Defender lurking about.

    When completing the software updates I can't remember always having to enter administrator name and password. Maybe it's just been automatic on my part but now I rethink the process when I am asked to enter this info since the Mac Defender malware became an issue with Mac. Just wanted to know if this procedure occurs with all software updates or is it selective based on the type of update? This time is concerned Airport. Thanks for any insight.

    Are you running as an Admin User or non-Admin? ie. have you set your Mac up with multiple user accounts - one as an Admin and one as a Standard user?
    For security, you are better off having an Admin user account that has Admin privileges and a Standard user account that you use from day to day with standard privileges. When you install system updates you will be required to enter an Admin name and password, and any software that needs access to the system will require an Admin name and password, but anything that you install just for your user account that doesn't require total system access will be able to be dragged and dropped into your Application folder as per usual.
    MacDefender runs in a web browser - that should be a huge red flag! If you see a warning when you are running Safari or another web browser close the browser window or Force Quit it. (under the Apple Menu => Force Quit...) In Safari Preferences untick Open "safe" files after downloading. (It will prevent an installer from automatically launching if something nasty is downloaded to your machine.) MacDefender and its variants attempt to trick people into installing stuff that will compromise their system. If something pops up unannounced on your machine that you didn't download, close it and delete it.
    This article goes into depth about the MacDefender Malware:
    http://rixstep.com/2/20110610,00.shtml
    The salient points are summed up in the "Recapitulate" section at the bottom of the article: It's a bit Hipster Geeky.
    "To Recapitulate
    As recounted elsewhere, the Mac Defender attack is a well thought out attack that may have taken months to get together. The first step was to compromise websites of eejits, hack their FTP accounts, and upload dynamited files to their servers.
    Then followed the Google whacks which led to people clicking on links they'd provided at the sites they'd hijacked.
    And then finally they uploaded Mac Defender so people would get hit by it. And the purpose of Mac Defender is to scare you into thinking you're infected so you pull out your credit card.
    Then the hackers run away with your credit card info and buy mink coats and chinchilla coats or whatever they want.
    But staying clear of Mac Defender is really easy and doesn't require any AV software.
    Don't ever open anything you didn't want to download.
    Turn off JavaScript when accessing any Google Images site.
    Make sure you don't have Safari set to automatically open downloads."
    I'd add, keep your software up to date. Especially Adobe's Flash Plug-in as this is no longer supplied in system updates by Apple and could become an attack vector in the future. Always download software from reputable sources - ie. when downloading the Flash plug-in, get it from Adobe directly - don't follow a link from a website that tells you your version of Flash is out of date.
    Enable your Firewall in System Preferences => Security => Firewall. Click on the Advanced button and Enable Stealth Mode too.
    Also under:
    System Preferences => Security => General.
    Disable Automatic Login. Require a password to unlock each System Preferences pane. Use secure virtual memory. Automatically update safe downloads list.
    Educate yourself.

  • Account shortname and admin name don't match-password is not accepted

    I had accidently changed my home name in the finder window. To fix this (so my files would show) I used NetInfo Manager to change the admin and user values. Now when I have tried to install a new program, the admin name does not show, and when trying both names (new and old) neither work with the password.
    I used the install disc to reset the password, but it didn't help. In NetInfo Manager, the password (asterixs) shows longer than the password I chose...
    Please help me fix the password situation. Thanks.

    To fix this (so my files would show) I used NetInfo Manager to change the admin and user values.
    If you change the name(not home) property of an administrator account without updating the membership of the admin group, that account will lose administrator access to the machine; it is possible to create a situation where there are no administrator accounts on the machine through this method. In this case, follow these instructions on one of the accounts which previously had administrator access.
    (17667)

  • I know the password, but I forgot my admin name

    I am 100% sure about the password. I can change the password (which requires the old password, and if I can change it, then the password is accurate) but I don't know the admin name. Before i installed the Mavericks update, the name was automatically there when I was applying changes that required authorization, but now it doesn't appear, and I can't do nothing. When I go to Users & Groups on System Preferences, on the left sidebar there's just two usernames. pedro (standard) and Guest User. I tried everything on the admin name. pedro, root, admin, apple, and I don't know what to do. Please, help.

    Is pedro an standard account or an admin account?

  • How do I change the computer's Admin name so that I can give it away?

    How do I change the computer's Admin name so that I can give it away?

    There is copy protected software and a licensed copy of OS X that the next owner isn't allowed to use nor can update.
    Your supposed to erase all software from the machine and return it to the OS X version that came with it, 10.6 is the earliest you can go.
    How do I securely delete data from the machine?
    How to erase and install Snow Leopard 10.6
    How to reformat a used Mac
    Erase, formatting, OS X installs on Mac's

  • Admin name/password when shutting down

    Here's a weird one. Just got a MacBook and transferred data/settings etc. from iBook using firewire. Everything seems to work, except: when multiple users are logged in, and I try to shut down, it asks for Admin name/password in order to shut down. Same as iBook, except the MacBook doesn't recognize either the name of the Admin or the password (don't know which). The admin password worked for installing software updates, so I'm totally confused. I reset the admin password using the install disc, but it still doesn't recognize the name or password. Anyone have a clue to help? Log in password works, as does the app. install (as I mentioned).

    Thank for the hint, James!
    There was a problem with an "extra" user logged in - "_xcsbuildd ".
    "sudo xcrun xcscontrol --reset" completely removes the Xcode Service including the _xcsbuildd user.

  • Changing Admin Name in Yosemite

    I recently updated my MacBook Pro to Yosemite and also recently changed my last name. So after the update, I wanted to change the admin name and can not figure out how? I have successfully changed my name on iCloud, and in My Contacts. I went to system preferences>User&Groups and haven't been able to figure it out. help?

    See the instructions in:Change your OS X account name and home directory name - Apple Support and note that you need to change more than just the user name.

  • Very odd Admin name change problem

    I just got a new MacBook Pro and when I set it up I mistakenly left the user name as my whole name. All my other computers are set to mattb.
    So, I used NetInfo manager to go in as root and change all the names over to mattb and it works fine except, mattb is set up as an admin account, but when installing software or updates and it ask to authenticate, it won't allow mattb to work. I'll typically just use root, but that's not what I really want to do.
    My guess is that somewhere there is a file that holds the admin names inside it that are allowed (like a sudo config) to do so.
    Any ideas? I'll keep exploring, as this is not a major issue, but it would be nice to fix it.

    Update: Ok, that didn't take me too long to figure out. Sorry to waste time.
    I needed to change the group memberships as well in the NetInfo Manager. Several of the groups had the full name in there still.

  • I can't remember my admin name/password

    i am trying to update my MacBook pro and I don't know the password or admin name my husband used to set it up (he doesn't remember it either!)  is there a way i can find these out to get updates without going back to factory restore and losing all my files?

    zillamama1,
    in the Finder, press Command-Shift-U to open your Utilities folder; run Terminal in there. In the Terminal window, enter the following command, and then press the Return key:
    ls -1 /Users | egrep -v '^(Guest|Shared)$'
    The output from this command should list all of the non-default users on your system — viz those users that you or your husband have created. If the administrative user name doesn’t jog your husband’s memory as to what its password could be, then it can be reset in this way: restart your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the Mac OS X Utilities menu appears, select Utilities from the menu bar, and then Terminal from Utilities. In the Terminal window, run the following command:
    resetpassword
    Follow its instructions for the administrative user which you’d identified above. Once the password has been reset, select Restart from the Apple menu to restart into normal mode, and then try logging in as your administrative user to make sure that the password has been reset correctly.

  • Admin name/password

    Since installing Leopard several issues. Latest now is I can't upgrade software due to issues with admin name/password. I am using the correct password but the system won't accept it. Um==nable yo get updates, etc. I have tried to research solution on forums, no help so far. When you start up using install dvd what keys do you hold down?
    help!!

    NO NO and NO!
    This is how you solve it:
    1. Boot to your instal disk#1
    2. select Reset password from menu bar
    3. Choose to reset password for "root", and create a new password and save it
    4. re-boot, on login choose "other", User name:root Password:(the new one you created)
    5. when you log in as root, open you account pane and give back Admin rights to your orginal account
    6. log out of root and log in to you orginal account
    Now you can do as you please

  • How to change the admin name on Yosemite?

    I just got a new MacBook Pro, the tech person that added additional memory created my admin name with a typo. It is driving me nuts.

    Do you mean the "short" name or the "long" name? In either event try reading this and see if this helps solve the problem:
    http://support.apple.com/en-us/HT201548
    Good luck...

  • My HP office jet 6500 printer is stuck on pause. I do not have an admin name or password as it is a wireless printer and I never had to set one up.  It keeps asking me for admin name and password...

    My HP office jet 6500 printer is stuck on pause.  I do not have an admin name or password that it keeps prompting me to give, as it is a wireless printer and that info was not required when we set up the printer.  I have checked all diagnostics and connections and they are all good/passed.  I am so frustrated!!!    This has never happened in the past.

    What is asking you for an admin name and password? What does the dialog say, exactly?
    What model iMac are you using, and which OS version?
    If it is earlier than Lion or Snow Leopard, try deleting the printer and adding it again as explained in this document
    http://support.apple.com/kb/TS3140
    Otherwise you can "reset the printing system" as explained here
    http://support.apple.com/kb/HT1341
    and here
    http://support.apple.com/kb/TS3147
    Download the latest drivers here (Lion, Snow Leopard)
    http://support.apple.com/kb/DL907

  • I imported files from an external hard drive to Itunes on a new computer.  they imported & play fine, but the ratings & playlists are gone & i am unable to update any info.  I found a file name playlist on old drive & imported now most files are missing!

    I imported files from an external hard drive to Itunes on a new computer.  they imported & play fine, but the ratings & playlists are gone & i am unable to update any info.  I found a file name playlist on old drive & imported now most files are missing!  Help!

    Can you locate the iTunes Library.itl file on the old drive? Ideally you would have simply copied over the entire iTunes folder structure from <User's Music> on the old computer into <User's Music> on the new one to transfer the library will all playlists, ratings, play counts etc. intact.
    tt2

  • Changing the Admin name

    How can i change the Admin name on my mac mini?

    Do you mean the user account that has 'Administer this computer' privileges?
    Once created, you can't (easily) alter a users name. ou could just create a new user with admin privileges and delete the old one( saving any data in the old users $HOME (~) first).

  • Anyone have problems with apple ID's? I have the correct ID in my settings but when I try to update my apps my ID shows my first name and last name but not my ID? I'm not sure what else to do because I've made sure I have the correct ID in my settings!

    Anyone have problems with apple ID's? I have the correct ID in my settings but when I try to update my apps my ID shows my first name and last name but not my ID? I'm not sure what else to do because I've made sure I have the correct ID in my settings! Anyone else have this issue?

    I think its meant to show your name, not your ID.

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