Update unavailable

Tried to update to the new ios7, today.  Download was successful but the install would not work, got an error...Software Update Unavailable...not available at this time. try again later.
Why cant I install??

Log out of the App Store. Log back in this time using your correct information. Or select the email address that appears, delete it, then enter the correct one.

Similar Messages

  • I updated my computer to the new software and now the iPhoto has a circle with a line through it.  When I try to update, it pops up to say "These apps cannot be accepted by your apple id". Then will say "update unavailable with this apple id" how do i fix

    I updated my computer to the new software and now the iPhoto has a circle with a line through it.  When I first try to open it the pop us says: "You can't use this version of the application "iPhoto" with this version of OS X. Version: 9.2.1"  When I try to update, it pops up to say "These apps cannot be accepted by your apple id - These apps were already assigned to another Apple ID and they will be available in that Apple ID's purchases list.  If you don't have access to that Apple ID and want to receive future updates, you will need to purchase the application".  I checked and there is nothing under the "purchases" in my App store.  Then will say "update unavailable with this apple id - This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or canceled." Then the third pop up says "We could not complete your request. There was an error in the App Store.  Please try again".  Just want to know how do to fix.

    After I upgraded to Mavericks I was also having this message when I tried to update. There was a previous post about this problem which offered this simple solution which worked for me:
    b0n0b0
    Re: Recently upgraded to Maverick from SnowLeopard. Unable to get updates from App store.
    Mar 15, 2014 9:05 AM (in response to Terence Devlin)
    Got it! Thanx.  What I did was go to my account, check that they had my new ID and Password which they did, then hit reset button. All fixed.

  • "Update unavailable with this Apple ID" when trying to update or re-download FREE apps purchased with this same ID

    This morning I tried to update my apps through the app store. Many of them updated, but some (Soundcloud, Evernote, Viber, and IMDB) gave me the error message "Update unavailable with this Apple ID"
    I removed those apps and tried to re-install them, only to receive the same message. I then logged out of the App Store and logged back in but this did not make a difference.
    These apps are not showing up on my "purchased" list.
    I have only ever had one Apple ID, and have been using and updating these free apps for some time now.
    Any idea how I can resolve this? Searching the forums has not helped at all.

    Same problem here. IMDB, TWC (weather app) Goodreader… Started this morning, out of the blue.
    After deleting IMDB (hoping to reinstall), that app cannot be installed again! Trying to, gets you the same “Update unavailable” error.
    Also, the problematic apps are not listed in my “Purchased” list (which is the real problem I think).
    I also tried through iTunes. Same problem.
    Can someone confirm that the problem apps are not showing in your purchased list?
    I don’t know if it’s on Apple’s side (in which case it will get fixed) or on my side (meaning I will have to do something).
    (I contacted Apple, waiting for reply.)

  • Hey, ive recentley got a new phone and im trying to download apps but it wont let me. And when i click download this is what comes up, "Update unavailable with this apple ID.

    Hi, ive recentley got a new iphone 5C. I am trying to download apps on the appstore but it wont let me. It says this: Update Unavailable with this Apple ID.
    This update is not available for this apple ID because it was bought by a different user or the item was refunded or cancelled.
    How do u fix this??

    Apps are forever tied to the AppleID used to download them.
    Either use the original AppleID or delete the app and then download again
    using your current AppleID. You cannot transfer an app from one AppleID to
    another, nor can you merge AppleIDs.

  • Unable to update iPhoto and iMovie. "Update Unavailable with This Apple ID"

    I updated to Yosemite and all went well but for the message "Update Unavailable with This Apple ID" for the two apps iPhoto and iMovie. I have tried using the terminal window and used code that others have suggested and obtained a SmartSearch. I deleted everything in that folder and I still can't update these two apps. The other apps updated without problems. Thanks for any help.

    For a couple of years now, the verson of the iLife apps that come preinstalled on new Macs are the Mac App Store (MAS) versions. MAS apps have the Apple ID that bought them encoded in the app as an anti-piracy scheme. Since these apps are preinstalled, before using any of the three apps, the new Mac owner must open the MAS, go to the Purchases pane and accept these apps into their MAS account. This allows the MAS to encode the owners Apple ID into the apps.
    Failure to accept these apps into your account and have them encoded with your Apple ID before using one of them renders the apps "as is" and they cannot be updated or downloaded to another Mac. The only way that I know of to rectify the problem is to use OS X Recovery to erase the Mac and reinstall OS X and the iLife apps, so that the initial setup can be attempted again and the apps be accepted into the MAS account and encoded with the Apple ID.

  • Update Unavailable with This Apple ID

    For years, my wife and I have shared the same Apple ID, so that we could share music and apps without having to pay for them twice.
    With the introduction of Family Sharing, I thought we could bypass that.
    I had my wife create her own Apple ID. I enabled Family Sharing, sent her an invite, which she accepted, and she now appears as an "Adult" under Family Sharing iCloud settings.
    I signed out of her iPhone and iPad with my Apple ID, and signed back in using her Apple ID. Everything appeared to work fine, all apps still launch, she's able to download new apps herself, etc. However, once a few apps tried updating, she received the message...
    Update Unavailable with This Apple ID.
    This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or canceled.
    I get what's happening. The apps on her devices are tied to my account, and she's now trying to update those apps using her account. But as a member of Family Sharing, this should work. I'm thinking this is an oversight of Apple's in how the system works. Otherwise, the only way around this is to remove every app from her device and re-download them using hers. That's 100+ apps between her iPhone and iPad.
    Any workaround to this? I've rebooted. Signed out of and back into iTunes. Not sure what else to try other than to just start uninstalling and reinstalling apps...

    Yep you're not alone, I've got exactly the same issue.
    Hoped 8.0.2 would resolve it but no.
    Some apps are 'family' aware and update ok, others not. Can't delete and re download as iTunes still sees them in the family share.
    Had to sign out of iTunes and sign into our old shared iTunes account to get the app updates to work. What a PITA.
    Tried many things before, sign out/in of both iPhones, switch off/on of app sharing, remove and resign up for family share, but no joy.
    Switch iTunes id, update, switch back, was the only fix I could find.

  • Trying to update my iPhoto to 9.5.1 and I get "Update Unavailable with This Apple ID" what does this mean and how do I fix it?

    My iPhoto currently has a circle with an 'x' through it and I can not open it or sync my photos.
    Trying to Update my iPhoto to 9.5.1 and it says "Update Unavailable with This Apple ID" because "This update is not avaialble for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."
    What does this mean and how do I fix it?
    I haven't changed my Apple ID or if I bought teh original update under my parents Apple ID, how do i fix it?
    Thanks!

    What version of the OS do you have?
    Is there an iPhoto application in teh applications folder?
    LN

  • HT201210 iOS 7 upgrade "Software Update Unavailable"

    I'm trying to upgrade my iPhone 5 to iOS 7 and am getting the following messege "Software Update Unavailable: Sofwate Update is not available at this time.  Try again later."
    How do I correct this?
    Thanks

    With everyone and their iDogs trying to update at the same time, things are gonna be a bit bumpy off the bat trying to update and/or activate.
    All anyone can really recommend is to keep trying or wait until a bit later, after the hubub has died down.

  • Update Unavailable with This Apple ID This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled... How can i fix it Please help !!

    Update Unavailable with This Apple ID This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled... How can i fix it
    Please help !!

    Hello chiêu trần
    If there is an issue with any app then use the steps in the article below to report the issue to the App Store.
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/HT1933
    Regards,
    -Norm G. 

  • How to fix "Update Unavailable with This Apple ID"?

    I am well versed in doing updates on the App Store for my Macbook Pro.  So, when an update for iMovie and iPhoto is pending, I went to the App Store application, clicked Update All (and also later one just Update for each app individually), entered the usual Apple ID which I've done several times.  I wait a few seconds and then it says
    "Update Unavailable with This Apple ID.  This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."
    This is odd because I've only had one Apple ID ever associated.  I restarted the computer, logged in and out of iCloud, etc.  Still doesn't download the iMovie and iPhoto update for me.
    Any suggestions or ideas what happened?  Help!

    Please test after each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.
    Step 1
    Select the Purchases page in the App Store and locate the app(s) in your purchase history. If there's a button marked  ACCEPT on the right, click it.
    Step 2
    If you're trying to update iLife or iWork apps that were installed from a purchased DVD, or if you have a refurbished Mac bought directly from Apple, contact App Store customer service for a redemption code. You may be asked for the part number of the DVD.
    Step 3
    From the App Store menu bar, select
    Store ▹ View My Account
    Enter your Apple ID password at the prompt. At the lower right corner of the window that opens, click the Reset button. Close the window.
    Step 4
    If you have a used Mac, the bundled apps were linked to the original owner's Apple ID and can't be transferred to you. Reportedly, customer service has issued redemption codes to some second owners who asked, but it's not guaranteed.
    Step 5
    Delete the app(s) you want to update and reinstall them.
    Keywords: refunded canceled

  • Update Unavailable with the Apple ID - iPhoto

    Since the minute I downloaded the new OS X Mavericks 10.9 my iPHOTO app on my iMAC has a white line through it and is not compatible. Then EVERY time I try to update it in the app store I get the same message that many others have received --->
    Update Unavailable with This Apple ID
    This update is for an app downloaded with a different Apple ID.
    Sign in with that Apple ID and try again.
    The iPhoto software came pre-installed on my iMac when I purchased it new in 2010 directly from the Apple store, so it was NEVER purchased or updated with a different Apple ID. And no one else has access to my account or my computer. I’ve never changed it my id. I started with Snow Leopard and have done all the operating system updates though now and iPhoto has always worked fine...until now. I have tried EVERY remedy posted on the support community thread and others, short of starting over and wiping my iMac clean. I was on the phone with 2 Apple advisors and a senior tech yesterday for 3 hours and no one could find a solution other than some apparent 24 hour self fix that some people are experiencing. Apple is supposed to call me back today to see if it magically fixed itself. Anybody else find any better solutions other than dropping my iMac off the top of a building?
    On a side note...(even though I know they stopped updating it) my iWeb app, which I still have all my websites created on, is now not functioning correctly. The writing/ words on any particular web page within the app are all scrunched together. Again, even through all the operating system updates, iWeb has always worked fine...until now.
    Thinking of backing up, wiping clean and going back to Mountain Lion...so far I'm not impressed with Mavericks.
    Any help or other suggestions with this problem would be appreciated.

    FOUND A SOLUTION:
    After 9 days back and forth with Apple and their senior advisors I finally spoke with one that was very helpful and would not quit until we resolved the problem. I tried EVERYTHING recommended on this thread and others, and NOTHING worked. The only solution right now is to have Apple Tech Support Senior Advisors contact iTunes to have them reset your App account. What FINALLY worked was:
    -backing up my computer to an ext hard drive
    -deleting iPhoto (drag it from the app folder to the trash) (Your iphoto home folder should still be saved in YOUR finder folder.)
    -empty the trash
    -At this point, sign out of the App store and then back in. If you see that you are able to purchase or upgrade at this point then go for it. IF NOT, then you have to go further as did I, b/c the App Store still would not let me upgrade, download or even purchase iPhoto.
    -Then the senior advisor had to get iTunes to reset my app store app from thier end.
    -After they did that, the senior advisor provided me with a redemption code for the latest version of iPhoto that I typed into the REDEEM section of the app store.
    -Then it downloaded and works just fine now.
    So the problem seemed to be on the iTunes / App Store end of things. After the App tech was able to get iTunes techs to "reset" my account (log in, passwords and info stayed the same) everything went very smoothly.
    It also has to do with people who purchased iMacs or Macbooks before the Mac App Store was introduced...or right around the same time it was. These legacy members who had the pre-install app DVD were not syncing up corerectly with the MAS and iTunes. Until they get the MAS and iTunes synced up and recogignizing the pre-install apps and software, this will continue to be a problem.

  • IPhoto won't update - "Update unavailable with this ID"

    Dear all, I recently updated to Mavericks (OS X 10.9.1) and since then iPhoto and iMovie do not work. I especially need iPhoto, which is now covered by a crossed circle sign.
    The available updates for both appear under "Updates" of the Apple Store app, but when click "update" it requests my passwork twice and then it says "Update unavailable with this Apple ID - This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled".
    My Apple ID is unique, and I am using the correct one. The original iMovie and iPhoto came installed in the new MacBook when I bought it. It is a MacBook Pro 13-inch, Mid-2012.
    What can I do?

    Genius reservation http://www.apple.com/retail/geniusbar/
    Apple Customer Relations - 1-800-676-2275

  • Why is software update unavailable ?

    Why is software update unavailable for iPhone 5c? My iPad 2 updated just fine?

    iOS 8 is available for iPhone 5C.  What is your current iOS version?

  • HT4623 Unable to update to iOS 7.0. Error displayed "Software Update Unavailable"

    I have an iPhone 4. I was able to download iOS 7 but it did not install. Now when I try to install it and error is displayed "Software Update Unavailable"

    Have you tried to update via iTunes or via Wifi?  Here is the article on how to do both - http://support.apple.com/kb/ht4623
    Tell us what it's telling you when you try if you are having issues.
    Some common things to try if you are having issues doing it over wifi:
    1) Turn on Airplane Mode in Settings.
    2) Turn the iPhone off completely for about 2 minutes by holding the power button and sliding the red bar.
    3) Turn the iPhone back on and turn off Airplane mode from Step #1. Try to update again.
    4) Go to Settings > General > Reset > Reset Network Settings. Then reconnect to your Wifi and try to update again.
    If you are getting an error about space, you can delete some apps or information to free up space on your iPhone (You can view what's taking up space in Settings > General > Usage) or you can update via iTunes on the computer. http://support.apple.com/kb/ht4623

  • "Update unavailable with this ID....." after Yosemite upgrade?

    I have upgraded my OS to Yosemite, and I can not download the updates, as it is telling me "Update Unavailable with this Apple ID...." everytime.
    What could be wrong ?

    i don't have iPhoto or anything under my purchases section but its definitely the same error and its failing trying to update iphoto
    I upgraded to yosemite before i did any updates or opened any programs right after turning my mac mini on for the first time after purchase
    Do you have any ideas what i might be doing wrong I'm really new to macs

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