Update Unsuccessful Maybe? (should be 3G...sorry)

I recently tried to update my Mother-In-Laws iPhone 3G via iTunes. This had never been done on her phone, and the only reason she wanted it done was to be able to see photos that my wife sends her via texting (i.e. MMS).
Unfortunately her rather old computer decided to simply shut down for no apparent reason just before the update finished. The phone seems to work, and when I go in iTunes and click on the "Check for updates" it says that the phone is completely up to date. However, any photo's sent to her via text still display a link instead of the image. In addition I notice a "Utilities" icon that contains the calculator and other utilities which is not on any of the other phones (or my own 3GS) though I remember it from long ago on my old 3G. This suggests to me that the old OS is still in place somehow, but it thinks it has the new OS on it.
I tried hitting Restore to basically reset her iPhone, but it still isn't working. I've updated 2 other 3G phones before (my wife's and my sister's) and I've never had a problem, so I can only guess that it's related to the fact that the computer shut down before the update was complete.
I'm guessing a complete re-download and install of OS4 is in order, but I'm not sure how, or even if, this is possible since it thinks it's already got it. Any suggestions?
EDIT: I forgot to mention that this was done on Windows 7 (her computer is just barely able to handle it).
EDIT: DERP! Just noticed I posted this in iPhone 4. This should be in 3G.
Message was edited by: Venture Free
Message was edited by: Venture Free

Sorry, I revised my opinion:
While this noise was present on a PowerBook G4 of a friend of mine, I don't think a fix is possible without a redesign of some of the internals of the MacBook Pro.

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