Update Windows 7 Pro to Windows 8 Pro

We are a small learning charity supporting 3 other charities who have been fortunate to achieve funding to purchase laptops. Having purchased 12 we seem unable to speak to anyone at the supplier or HP that can resolve a very simple problem! The laptops have the Windows 7 Pro operating system but included in the box is a Windows 8.1 Pro operating system and it appears that you cannot upgrade directly from Windows 7 to Windows 8.1 and getting a Windows 8 disc for each of the 12 laptops is impossible. The supplier does not seem to have the technical know-how (although a technology company!) and HP will not discuss on the telephone a quantity as 'huge' as 12! I am still trying to resolve this problem after 4 weeks. I do not think we will be purchasing HP equipment again!
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Hi:
While I do not work for or represent HP, the OEM W8.1 Pro disk that came with your notebook is only for a clean installation of Windows 8.1.
It is not intended nor authorized to be used as an upgrade disk.
You cannot upgrade from W7 to W8.1, and keep the existing programs with that disk.
If you want to install W8.1, you will need to boot from that disk and follow the on screen instructions to do a custom (clean) install of W8.1.
That disk is a full install disk and the W8.1 OEM product key in your PC's BIOS will only work for a clean install of W8.1 OEM.
Your notebook came with W7 Pro installed through downgrade rights from W8.1 Pro.
Make sure you create W7 recovery media for each notebook you plan to install W8.1 on because you will not be able to install W7 again without a license key, if you decide you ever want to revert to W7.
Use the HP recovery manager program to create the recovery media before attempting to install Windows 8.1.

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Please take a look at the following article.
http://msdn.microsoft.com/en-us/library/windows/desktop/hh848042(v=vs.85).aspx
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Fangzhou CHEN
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