Updated 5230 firmware - lost Chinese language supp...

Hi,
I live in China and bought a 5230 last week.
When I bought it the languages supported were English, Malay, and Chinese (both simplified & traditional)
I updated the software/firmware yesterday using the Nokia Software Updater, and now the fonts, etc look much better than before...but the languages on the phone have changed to English, French, Portuguese and Arabic (I think its Arabic, but I can't understand what it says).
Any Chinese Characters that were on my phone are now displayed as little boxes, and I can't type Chinese in an SMS.
When I bought my phone, the shop told me the phone was from Hong Kong...but I dunno how true this is.
How can I get Chinese language support back on my phone and keep the new user-friendly look and feel?
Thanks!

Sadly the shop you bought it from has sold you a modified import. They import them from elsewhere then modify the firmware to include the regional languages. This process also voids the warranty.
When the phone is updated it rightly defaults back to the set of languages that it should have originally been installed on it.
To get Chinese back on the phone you will either have to contact the retailer that sold it to you or a nokia care point. You can find details of your nearest care point via the "contact us" link near the top of the page.
Any other unofficial ways of adding languages that you may read about on other forums cannot be discussed here.
Message Edited by psychomania on 19-Jan-2010 01:28 PM

Similar Messages

Lost Chinese Language After Update

G'day,
I recently bought a 7230 while living in China and downloaded and installed the Ovi program for my PC. On running Ovi, with my phone connected via USB, I saw that there was an update available for the phone so I went through the update process. I have now lost all of the Chinese language options.
It is a major annoyance as I get a lot of texts in Chinese and, although I can't type in Chinese, I need to be able to send text from my phone to people who may not be able to read English. I have read that it isn't possible to install a language onto the phone, which seems silly, to say the least, but is it at least possible to install an updated ROM for this region?
Kinda peaved!!!

The phone you bought is most likely a 'grey-import' intended for a market elsewhere than China, and the person who unofficially imported it added the Chinese language pack to make it look legitimate without caring that you would lose that language in any update.
As Farby states, the only legimate way to have it added back is to ask a Nokia service point. For future reference, it is best to check these things when buying phones because this kind of thing becomes more and more common - the big problem is that if you phone genuinely isn't one intended for sale in your country, then the Nokia warranty won't be valid.

Lost chinese language after update latest E71 fir...

hi, pls help! after update the latest E71 firmware,i found tat i cant read chinese wording and no chinese input for mu sms, any solutions or language pack to download from?

Language packs can only be installed by Nokia Care Points. Contact you local Nokia Care Point to have it installed. Please note that you will probably lose the language pack will revert back to the original again the next time you update your firmware.
You can find your nearest Nokia Care Point at:
For UK
http://www.nokia.co.uk/A4228006
For Europe:
http://europe.nokia.com/A4388379
For Asia-Pacific
http://www.nokia-asia.com/A4416070
Elsewhere:
http://www.nokia.com select your country, go to the support section, then select repair.

E61 firmware update problem - Chinese language los...

I have a E61 which reads and writes English and Simplified Chinese characters. The product code is 0529664 and apparently it was for English and Spanish languages. The English/Chinese language pack was apparently flashed by a third party in Beijing.
After updating the new firmware yesterday, the phone reverts back to English/Spanish. My phone now is essentially a piece of brick living in China!!!
Anyone having a genuine English/Chinese version (identified by a Chinese character "Zhong" on the "Car" key at lower left coner of keyboard) kindly tell me the product code (just below the IMEI code, on the sticker in the battery compartment ) so that I can buy a new E61 with right product code.
Alternatively can someone who has done it tell me how to install a Chinese language pack.
Many thanks,

I have a E61 which reads and writes English and Chinese characters. The product code is 0530096 and apparently it was for English France and Chinese languages.
After updating the new firmware yesterday, the phone reverts back to English/France and Arabic. My phone now is essentially a piece of brick living in China!!!
Anyone having a genuine English/Chinese version (identified by a Chinese character "Zhong" on the "Car" key at lower left coner of keyboard) kindly tell me the product code (just below the IMEI code, on the sticker in the battery compartment ) so that I can buy a new E61 with right product code.
Alternatively can someone who has done it tell me how to install a Chinese language pack.
Many thanks,

N80: Problem of no Chinese Language while update t...

Recently i just update my firmware to:-
V 4.0623.0.41.
26-07-2006
RM-92
Nokia N80 (11)
But it's can't support any chinese language. There are France etc language which i can't understand. How do i get the firmware which support chinese and english language.
Help is appreciate!!Message Edited by cannonbow88 on 15-Oct-2006
10:45 PM

15-Oct-2006
10:44 PM
cannonbow88 wrote:
Recently i just update my firmware to:-
V 4.0623.0.41.
26-07-2006
RM-92
Nokia N80 (11)
But it's can't support any chinese language. There are France etc language which i can't understand. How do i get the firmware which support chinese and english language.
Help is appreciate!!Message Edited by cannonbow88 on 15-Oct-2006
10:45 PM
Your N80, has probably been "grey imported", and was not meant for the Chinese Market! :-(
Nokia Software Updater looks for the production-code of your N80, and installs/updates the firmware accordingly!
EDIT: removed advice that may invalidate warrantyMessage Edited by damocles on 23-Oct-2006
01:29 PM
Greeeetzzz, Henk.
RM-159 / Nokia N95-1 (8Gb)
V 21.0.016 (02.01) / 14-02-08

Lumia update will lose Chinese language display?

i'm going to update my Lumia 710, but i afraid it will lose Chinese language as my old Samsung mobile phone after the updated.

Thanks for your feedback! As long as you update your Lumia 710 through Zune it will retain all installed languages and other (personal) content.
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

After I updated software lost Arabic Language

I bought a Nokia 6300 from Dubai and the orignal language was Arabic , then I made software update ( updated to 550) but after that I found the languages are only (English, French and Portgees)
in order to get the Arabic back I have tried to restore it to the orignal factory setting but without any success.

Your phone was originally manufactured for a region where French and Portugese is spoken (English is always on every device).
Then someone imported it to an Arabic speaking country and illegally updated the firmware.
When you used NSU, the upgrade used the information on the phone (product code) to install the latest version of the original firmware.
You can ask if a Nokia repair center in an Arabic speaking country can help you.
Or you can return the device to the seller and ask for a device that was originally also intended for an Arabic speaking country (or you can buy a new one from a reseller that sells legally imported devices).

Connection lost while update new firmware for E71

When I update new firmware for my E71 by OVI suite but after finished download and its step to prepare to install then it lost connection.
I restart my phone for many times, then it allowed us to process for next, when i click next then suddenly its disconnect USB, when wait for a few minutes then its allowed process next.
Mean that, its always disconnect USB when i click next to installing. please see attach file.
Please help me, what happen with this installing new firmware?
Thanks
Attachments:
lost connect.pdf ‏238 KB

@lyjammy
Not quite sure from your post whether E71 still functional upon previous firmware and just fails to update every time that you try; if that is the case it may be easier to find another PC.
Happy to have helped forum with a Support Ratio = 42.5

I lost my language after updating

hi all
i have nokia x6
i updated my nokia x6 to new software 20.001
and then i lost my language (arabic)
what is the solution ?

It means that your phone was not originally intended for sale in areas with arabic language and that language pack was manually flashed into your phone.
Head to a Nokia Care Center and ask them to install an arabic language pack.
If you find my post helpful please click the green star on the left under the avatar. Thanks.

Chinese language pack

I brought my Nokia N97 in the UK with Vodafone.
Can someone please tell me how to go about installing Chinese language pack to enable me to read Chinese characters.
At the moment, the characters are displayed as square shape.
I want my phone to act as if I brought it from Hong Kong.
Please tell me step by step of what to do.
thanks

Any Care Point should be able to do this for you.
There may well be a charge for this because the absence of Chinese support on a phone intended for the UK market where Chinese languages are not official languages is not a fault in the phone and therefore has nothing to do with the warranty.
Note that there is the possibility that a language pack installed independently of firmware may well be wiped when you update the firmware. The product code of your phone will not be changed, which means that Nokia Software Updater is going to pull down the original software and language packs for THAT product code when it's time for an update.
You should be able to write in Chinese after the language pack is installed, although I don't know what input method is used (probably pinyin).
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

Support chinese language in N82?

Hi all,
I got an European version N82. How can I make it support Chinese language? Can it be done by updating firmware? is it safe?
thanks.

No, it cannot be done that way.
You need to visit a nokia care point and ask them to add it for you.
They may even be able to supply a replacement piece for under the keys that shows chinese and english characters.
Care points:
UK
http://www.nokia.co.uk/A4228006
Europe:
http://europe.nokia.com/A4388379
Elsewhere:
http://www.nokia.com and select your country.

Chinese language in need!!!

Got my N73 2 days back and I found out that it does not have chinese language installed in the phone. Does anyone know where to get chinese language or character software to install where i can read my chinese?
Thanks

Hi,
I needed the Chinese Language too, personally I understand that for certain combination of the languages is not possible (due to Nokia did not make that specific combination).
However, could I know how I can make a "choice" of choosing which combination of languages? That Nokia already make available?
Actually, I own a N73 and it was installed with Chinese simplify language earlier.
Recently, I downloaded the software update from Nokia and executed the firmware upgrade, as I can tell from the discussion here; seems like my phone's "was" originally installed with a different firmware package (which was not idented for this product), so after I executed the firmware upgrade, the Chinese Simplify langauge had "gone" and replace with another set of languages combination.
May I know, how could I revert this? Of cause, the best is to be able to "switch" to a different package with the latest firmware (which includes chinese simplify language); But I do expected if this is not possible, then how could I download or *where* to get back my OLD firmware which was having the "chinese simplify" language) at least.
Thanks in advanced.

Chinese Language in N95

hi i hv just got a n95 eu version and i'd like to install chinese language in my phone. Could any1 help?
Thanks

Regardless of the language of your Nokia Software Updater, the phone is still the same and will always have the same languages.
As others had already said in this thread before you posted, the solution is to go to a Nokia Care Point and have them install a Chinese language pack for you. There may be a charge for this. Also note that you will have to have the language pack re-installed if you have to reset the phone for any reason (including a firmware update).
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

Chinese Language for N73

Hi,
I recently purchased a N73 from UK some months back, and right now i would like to set the language for the phone to be Mandarin, but it doesn't have that language. Does anyone know how or where i can go about doing that? Thank you
regards,
James

You'll have to take the phone into a Nokia Care Point and ask them to install a Chinese language pack.
Note that the absence of support for Chinese in a phone intended for the UK market is not a fault in the phone and that the installation of the language pack is therefore not covered by the warranty. There may be a charge for this service.
Also note that languages installed independently of the phone's firmware do not survive firmware updates or phone resets. If you do update the phone's firmware or reset the phone after having the language pack installed, the pack will be erased and you'll have to have it re-installed.
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

Chinese Language for Nokia 5800 Express Music

I have recently updated my nokia software version from V21.0.025 to V31.0.101 using the nokia software updater. However i notice that my Chinese, Malay & Indonesia languages have all dissapeared.
Can anybody help me please.

Looks like you bought a phone that was meant for another region and the language pack containing Chinese was installed afterwards by the retailer. The retailer should have told you this. When you updated the firmware, the phone reverted back to its original language set. Worst of all, the warranty may not be valid in your country.
Anyway, language packs can only be installed by Nokia Care Points and you will lose it again the next time you update your firmware.
You can find your nearest Nokia Care Point at:
For UK
http://www.nokia.co.uk/A4228006
For Europe:
http://europe.nokia.com/A4388379
For Asia-Pacific
http://www.nokia-asia.com/A4416070
Elsewhere:
http://www.nokia.com select your country, go to the support section, then select repair.

Updated 5230 firmware - lost Chinese language supp...

Similar Messages

Maybe you are looking for