Updated Adobe AIR and now Adobe reader crashes when trying to open PDFs created by Livescribe

Adobe AIR auto-updated earlier this afternoon, and now every time I try to open a PDF created by Livescribe, Adobe Reader crashes.
Adobe Reader XI ver. 11.0.0.379
Adobe AIR ver. 3.5.0.1060
Windows 7 Pro, SP1
I have tried uninstalling/reinstalling both AIR and Reader, to no avail. I can provide install log for AIR if needed (just need to know how to upload it, or if you'd rather me paste the text).
Thanks for any help,
-Rick

Hi Rick,
I'm surprised that the AIR update would cause Reader to crash. I received an update to Reader recently (yesterday I think), could this have also occurred on your system? Regardless, we should be able to drop back to an earlier version of AIR to try it out. Just uninstall and then grab AIR 3.4 located here:
http://download.macromedia.com/air/win/download/3.4/AdobeAIRInstaller.exe
Please let me know if this helps.
Thanks,
Chris

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Process:         Adobe Illustrator [305]
Path:            /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier:      com.adobe.illustrator
Version:         723 (16.0.0)
Code Type:       X86-64 (Native)
Parent Process: launchd [165]
User ID:         501
Date/Time:       2013-06-10 12:56:51.146 -0700
OS Version:      Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report:          304073 sec
Crashes Since Last Report:           22
Per-App Interval Since Last Report: 297419 sec
Per-App Crashes Since Last Report:   22
Anonymous UUID:                      95AF49FF-7552-C96D-C5B5-852CC25D71E9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.adobe.illustrator                   0x0000000100ea4cad std::vector<VMDirectory, std::allocator<VMDirectory> >::_M_insert_aux(__gnu_cxx::__normal_iterator<VMDirectory*, std::vector<VMDirectory, std::allocator<VMDirectory> > >, VMDirectory const&) + 2093709
1   com.adobe.illustrator                   0x00000001005dc1b6 0x100000000 + 6144438
2   com.adobe.illustrator                   0x00000001003fbb04 0x100000000 + 4176644
3   com.adobe.illustrator                   0x000000010046ca68 0x100000000 + 4639336
4   com.adobe.illustrator.plugins.IllustratorUI          0x000000011fb792e0 PluginMain + 566256
5   com.adobe.illustrator.plugins.IllustratorUI          0x000000011fb7c704 PluginMain + 579604
6   com.adobe.illustrator.plugins.IllustratorUI          0x000000011fb7ce3e PluginMain + 581454
7   com.adobe.illustrator.plugins.IllustratorUI          0x000000011fb42b6a PluginMain + 343162
8   com.adobe.illustrator                   0x000000010040e89d 0x100000000 + 4253853
9   com.adobe.illustrator                   0x000000010047af78 0x100000000 + 4697976
10 com.adobe.illustrator                   0x000000010047d66e 0x100000000 + 4707950
11 com.adobe.illustrator                   0x000000010048f9d3 0x100000000 + 4782547
12 com.adobe.illustrator                   0x00000001007683b9 0x100000000 + 7766969
13 com.adobe.illustrator                   0x0000000100767b4e 0x100000000 + 7764814
14 com.adobe.illustrator                   0x00000001007685d3 0x100000000 + 7767507
15 com.adobe.illustrator                   0x00000001006dab70 0x100000000 + 7187312
16 com.adobe.illustrator                   0x00000001006db324 0x100000000 + 7189284
17 com.adobe.illustrator                   0x00000001006daeff 0x100000000 + 7188223
18 com.adobe.illustrator                   0x000000010076a040 0x100000000 + 7774272
19 com.adobe.exo.framework                 0x0000000108e65f1d exo::app::AppBase::PreEventProcessing(dvaui::ui::OS_Event const&) + 13
20 com.adobe.exo.framework                 0x0000000108e6f29a boost::detail::function::function_obj_invoker0<boost::_bi::bind_t<bool, boost::_mfi::mf1<bool, exo::app::AppBase, dvaui::ui::OS_Event const&>, boost::_bi::list2<boost::_bi::value<exo::app::OS_AppBase*>, boost::_bi::value<dvaui::ui::OS_Event> > >, bool>::invoke(boost::detail::function::function_buffer&) + 42
21 com.adobe.dvaai.framework               0x0000000107d2e9ab int dvacore::config::ErrorManager::ExecuteFunction<bool>(boost::function0<bool>*, bool*) + 123
22 com.adobe.illustrator                   0x000000010076bb5b 0x100000000 + 7781211
23 com.adobe.dvaai.framework               0x0000000107d2df3a bool dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<bool>(boost::f unction0<bool>, bool*) + 250
24 com.adobe.dvaai.framework               0x0000000107d2eada bool dvacore::config::ExecuteTopLevelFunction<bool>(boost::function0<bool>, bool*) + 90
25 com.adobe.exo.framework                 0x0000000108e6d036 -[ExoMacApplication sendEvent:] + 742
26 com.apple.AppKit                        0x00007fff8b64921a -[NSApplication run] + 636
27 com.adobe.exo.framework                 0x0000000108e6b747 exo::app::OS_AppBase::RunEventLoop() + 55
28 com.adobe.illustrator                   0x0000000100769a58 0x100000000 + 7772760
29 com.adobe.illustrator                   0x0000000100708de1 0x100000000 + 7376353
30 com.adobe.illustrator                   0x00000001006f8bb4 0x100000000 + 7310260
31 com.adobe.illustrator                   0x0000000100163358 0x100000000 + 1454936
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib                  0x00007fff90f01d16 kevent + 10
1   libdispatch.dylib                       0x00007fff8edb9dea _dispatch_mgr_invoke + 883
2   libdispatch.dylib                       0x00007fff8edb99ee _dispatch_mgr_thread + 54
Thread 2:
0   libsystem_kernel.dylib                  0x00007fff90f010fa __psynch_cvwait + 10
1   libsystem_c.dylib                       0x00007fff95bf5fe9 _pthread_cond_wait + 869
2   com.apple.CoreServices.CarbonCore          0x00007fff91e1c210 TSWaitOnCondition + 108
3   com.apple.CoreServices.CarbonCore          0x00007fff91e1c3e7 TSWaitOnConditionTimedRelative + 132
4   com.apple.CoreServices.CarbonCore          0x00007fff91d7ea98 MPWaitOnQueue + 252
5   com.adobe.ACE                           0x0000000102a332c9 0x1029fa000 + 234185
6   com.adobe.ACE                           0x0000000102a325da 0x1029fa000 + 230874
7   com.apple.CoreServices.CarbonCore          0x00007fff91df37e0 PrivateMPEntryPoint + 58
8   libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
9   libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
Thread 3:
0   libsystem_kernel.dylib                  0x00007fff90f010fa __psynch_cvwait + 10
1   libsystem_c.dylib                       0x00007fff95bf5fe9 _pthread_cond_wait + 869
2   com.apple.CoreServices.CarbonCore          0x00007fff91e1c210 TSWaitOnCondition + 108
3   com.apple.CoreServices.CarbonCore          0x00007fff91e1c3e7 TSWaitOnConditionTimedRelative + 132
4   com.apple.CoreServices.CarbonCore          0x00007fff91d7ea98 MPWaitOnQueue + 252
5   com.adobe.ACE                           0x0000000102a332c9 0x1029fa000 + 234185
6   com.adobe.ACE                           0x0000000102a325da 0x1029fa000 + 230874
7   com.apple.CoreServices.CarbonCore          0x00007fff91df37e0 PrivateMPEntryPoint + 58
8   libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
9   libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
Thread 4:
0   libsystem_kernel.dylib                  0x00007fff90f010fa __psynch_cvwait + 10
1   libsystem_c.dylib                       0x00007fff95bf5fe9 _pthread_cond_wait + 869
2   com.apple.CoreServices.CarbonCore          0x00007fff91e1c210 TSWaitOnCondition + 108
3   com.apple.CoreServices.CarbonCore          0x00007fff91e1c3e7 TSWaitOnConditionTimedRelative + 132
4   com.apple.CoreServices.CarbonCore          0x00007fff91d7ea98 MPWaitOnQueue + 252
5   com.adobe.ACE                           0x0000000102a332c9 0x1029fa000 + 234185
6   com.adobe.ACE                           0x0000000102a325da 0x1029fa000 + 230874
7   com.apple.CoreServices.CarbonCore          0x00007fff91df37e0 PrivateMPEntryPoint + 58
8   libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
9   libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
Thread 5:
0   libsystem_kernel.dylib                  0x00007fff90f010fa __psynch_cvwait + 10
1   libsystem_c.dylib                       0x00007fff95bf5fe9 _pthread_cond_wait + 869
2   com.adobe.AGM                           0x0000000102ee1d5b AGMInitialize + 3255471
3   com.adobe.AGM                           0x0000000102ee2b5c AGMInitialize + 3259056
4   com.adobe.AGM                           0x0000000102ee9deb AGMInitialize + 3288383
5   libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
6   libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
Thread 6:
0   libsystem_kernel.dylib                  0x00007fff90f010fa __psynch_cvwait + 10
1   libsystem_c.dylib                       0x00007fff95bf5fe9 _pthread_cond_wait + 869
2   com.adobe.ape.engine                    0x0000000118cf7c0d APXGetHostAPI + 2516093
3   com.adobe.ape.engine                    0x0000000118aa5ec1 APXGetHostAPI + 83761
4   com.adobe.ape.engine                    0x0000000118cf7cd1 APXGetHostAPI + 2516289
5   com.adobe.ape.engine                    0x0000000118cf7d4a APXGetHostAPI + 2516410
6   com.adobe.ape.engine                    0x0000000118cf7e79 APXGetHostAPI + 2516713
7   libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
8   libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
Thread 7:
0   libsystem_kernel.dylib                  0x00007fff90f010fa __psynch_cvwait + 10
1   libsystem_c.dylib                       0x00007fff95bf5fe9 _pthread_cond_wait + 869
2   com.adobe.ape.engine                    0x0000000118cf7c0d APXGetHostAPI + 2516093
3   com.adobe.ape.engine                    0x0000000118aa5ec1 APXGetHostAPI + 83761
4   com.adobe.ape.engine                    0x0000000118cf7cd1 APXGetHostAPI + 2516289
5   com.adobe.ape.engine                    0x0000000118cf7d4a APXGetHostAPI + 2516410
6   com.adobe.ape.engine                    0x0000000118cf7e79 APXGetHostAPI + 2516713
7   libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
8   libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
Thread 8:
0   libsystem_kernel.dylib                  0x00007fff90f010fa __psynch_cvwait + 10
1   libsystem_c.dylib                       0x00007fff95bf5fe9 _pthread_cond_wait + 869
2   com.adobe.ape.engine                    0x0000000118cf7c0d APXGetHostAPI + 2516093
3   com.adobe.ape.engine                    0x0000000118aa5ec1 APXGetHostAPI + 83761
4   com.adobe.ape.engine                    0x0000000118cf7cd1 APXGetHostAPI + 2516289
5   com.adobe.ape.engine                    0x0000000118cf7d4a APXGetHostAPI + 2516410
6   com.adobe.ape.engine                    0x0000000118cf7e79 APXGetHostAPI + 2516713
7   libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
8   libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
Thread 9:
0   libsystem_kernel.dylib                  0x00007fff90f010fa __psynch_cvwait + 10
1   libsystem_c.dylib                       0x00007fff95bf5fe9 _pthread_cond_wait + 869
2   com.adobe.ape.engine                    0x0000000118cf7c0d APXGetHostAPI + 2516093
3   com.adobe.ape.engine                    0x0000000118aa5ec1 APXGetHostAPI + 83761
4   com.adobe.ape.engine                    0x0000000118cf7cd1 APXGetHostAPI + 2516289
5   com.adobe.ape.engine                    0x0000000118cf7d4a APXGetHostAPI + 2516410
6   com.adobe.ape.engine                    0x0000000118cf7e79 APXGetHostAPI + 2516713
7   libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
8   libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
Thread 10:
0   libsystem_kernel.dylib                  0x00007fff90eff686 mach_msg_trap + 10
1   libsystem_kernel.dylib                  0x00007fff90efec42 mach_msg + 70
2   com.apple.CoreFoundation                0x00007fff8f1d2233 __CFRunLoopServiceMachPort + 195
3   com.apple.CoreFoundation                0x00007fff8f1d7916 __CFRunLoopRun + 1078
4   com.apple.CoreFoundation                0x00007fff8f1d70e2 CFRunLoopRunSpecific + 290
5   com.apple.CoreMediaIO                   0x00007fff8e6636e8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
6   com.apple.CoreMediaIO                   0x00007fff8e65b2ce CAPThread::Entry(CAPThread*) + 156
7   libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
8   libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
Thread 11:
0   libsystem_kernel.dylib                  0x00007fff90f010fa __psynch_cvwait + 10
1   libsystem_c.dylib                       0x00007fff95bf6023 _pthread_cond_wait + 927
2   com.adobe.ape.engine                    0x0000000118cf7bd0 APXGetHostAPI + 2516032
3   com.adobe.ape.engine                    0x0000000118d0fddb APXGetHostAPI + 2614859
4   com.adobe.ape.engine                    0x0000000118cf7cd1 APXGetHostAPI + 2516289
5   com.adobe.ape.engine                    0x0000000118cf7d4a APXGetHostAPI + 2516410
6   com.adobe.ape.engine                    0x0000000118cf7e79 APXGetHostAPI + 2516713
7   libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
8   libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
Thread 12:
0   libsystem_kernel.dylib                  0x00007fff90f010fa __psynch_cvwait + 10
1   libsystem_c.dylib                       0x00007fff95bf6023 _pthread_cond_wait + 927
2   com.adobe.ape.engine                    0x0000000118cf7bd0 APXGetHostAPI + 2516032
3   com.adobe.ape.engine                    0x0000000118e8a2c3 APXGetHostAPI + 4164403
4   com.adobe.ape.engine                    0x0000000118cf7cd1 APXGetHostAPI + 2516289
5   com.adobe.ape.engine                    0x0000000118cf7d4a APXGetHostAPI + 2516410
6   com.adobe.ape.engine                    0x0000000118cf7e79 APXGetHostAPI + 2516713
7   libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
8   libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
Thread 13:
0   libsystem_kernel.dylib                  0x00007fff90f01386 __semwait_signal + 10
1   libsystem_c.dylib                       0x00007fff95c7b800 nanosleep + 163
2   libsystem_c.dylib                       0x00007fff95c7b717 usleep + 54
3   com.adobe.illustrator.plugins.dBrushTool          0x000000011ccf92c2 PluginMain + 364594
4   libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
5   libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
Thread 14:
0   libsystem_kernel.dylib                  0x00007fff90eff6c2 semaphore_wait_trap + 10
1   com.adobe.illustrator.plugins.dBrushTool          0x000000011ccfb7da PluginMain + 374090
Thread 15:
0   libsystem_kernel.dylib                  0x00007fff90eff6c2 semaphore_wait_trap + 10
1   com.adobe.illustrator.plugins.dBrushTool          0x000000011ccfb7da PluginMain + 374090
Thread 16:
0   libsystem_kernel.dylib                  0x00007fff90eff6c2 semaphore_wait_trap + 10
1   com.adobe.illustrator.plugins.dBrushTool          0x000000011ccfb7da PluginMain + 374090
Thread 17:
0   libsystem_kernel.dylib                  0x00007fff90eff6c2 semaphore_wait_trap + 10
1   com.adobe.illustrator.plugins.dBrushTool          0x000000011ccfb7da PluginMain + 374090
Thread 18:
0   libsystem_kernel.dylib                  0x00007fff90f016d6 __workq_kernreturn + 10
1   libsystem_c.dylib                       0x00007fff95bf3f4c _pthread_workq_return + 25
2   libsystem_c.dylib                       0x00007fff95bf3d13 _pthread_wqthread + 412
3   libsystem_c.dylib                       0x00007fff95bde1d1 start_wqthread + 13
Thread 19:
0   libsystem_kernel.dylib                  0x00007fff90f016d6 __workq_kernreturn + 10
1   libsystem_c.dylib                       0x00007fff95bf3f4c _pthread_workq_return + 25
2   libsystem_c.dylib                       0x00007fff95bf3d13 _pthread_wqthread + 412
3   libsystem_c.dylib                       0x00007fff95bde1d1 start_wqthread + 13
Thread 20:
0   libsystem_kernel.dylib                  0x00007fff90f016d6 __workq_kernreturn + 10
1   libsystem_c.dylib                       0x00007fff95bf3f4c _pthread_workq_return + 25
2   libsystem_c.dylib                       0x00007fff95bf3d13 _pthread_wqthread + 412
3   libsystem_c.dylib                       0x00007fff95bde1d1 start_wqthread + 13
Thread 21:
0   libsystem_kernel.dylib                  0x00007fff90f01386 __semwait_signal + 10
1   libsystem_c.dylib                       0x00007fff95c7b800 nanosleep + 163
2   com.adobe.illustrator.plugins.ScriptingSupport          0x000000011106f8cb PluginMain + 1570107
3   com.adobe.illustrator.plugins.ScriptingSupport          0x00000001110575b9 PluginMain + 1471017
4   com.adobe.illustrator.plugins.ScriptingSupport          0x000000011106fc16 PluginMain + 1570950
5   libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
6   libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
Thread 22:
0   libsystem_kernel.dylib                  0x00007fff90f012aa __recvfrom + 10
1   ServiceManager-Launcher.dylib           0x00000001218d75ec Invoke + 45721
2   ServiceManager-Launcher.dylib           0x00000001218d6813 Invoke + 42176
3   ServiceManager-Launcher.dylib           0x00000001218d5be0 Invoke + 39053
4   ServiceManager-Launcher.dylib           0x00000001218d5c66 Invoke + 39187
5   ServiceManager-Launcher.dylib           0x00000001218d130f Invoke + 20412
6   ServiceManager-Launcher.dylib           0x00000001218d1616 Invoke + 21187
7   ServiceManager-Launcher.dylib           0x00000001218d1cd7 Invoke + 22916
8   ServiceManager-Launcher.dylib           0x00000001218d1f41 Invoke + 23534
9   ServiceManager-Launcher.dylib           0x00000001218d461d Invoke + 33482
10 ServiceManager-Launcher.dylib           0x00000001218d4775 Invoke + 33826
11 ServiceManager-Launcher.dylib           0x00000001218d4fb2 Invoke + 35935
12 ServiceManager-Launcher.dylib           0x00000001218d50ad Invoke + 36186
13 ServiceManager-Launcher.dylib           0x00000001218c7d6b Login + 480
14 ServiceManager-Launcher.dylib           0x00000001218cb7ad Login + 15394
15 ServiceManager-Launcher.dylib           0x00000001218d5412 Invoke + 37055
16 ServiceManager-Launcher.dylib           0x00000001218d7253 Invoke + 44800
17 libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
18 libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
Thread 23:
0   libsystem_kernel.dylib                  0x00007fff90f010fa __psynch_cvwait + 10
1   libsystem_c.dylib                       0x00007fff95bf6023 _pthread_cond_wait + 927
2   com.adobe.ape.engine                    0x0000000118cf7bd0 APXGetHostAPI + 2516032
3   com.adobe.ape.engine                    0x0000000118d0fddb APXGetHostAPI + 2614859
4   com.adobe.ape.engine                    0x0000000118cf7cd1 APXGetHostAPI + 2516289
5   com.adobe.ape.engine                    0x0000000118cf7d4a APXGetHostAPI + 2516410
6   com.adobe.ape.engine                    0x0000000118cf7e79 APXGetHostAPI + 2516713
7   libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
8   libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
Thread 24:
0   libsystem_kernel.dylib                  0x00007fff90f010fa __psynch_cvwait + 10
1   libsystem_c.dylib                       0x00007fff95bf6023 _pthread_cond_wait + 927
2   com.adobe.ape.engine                    0x0000000118cf7bd0 APXGetHostAPI + 2516032
3   com.adobe.ape.engine                    0x0000000118e8a2c3 APXGetHostAPI + 4164403
4   com.adobe.ape.engine                    0x0000000118cf7cd1 APXGetHostAPI + 2516289
5   com.adobe.ape.engine                    0x0000000118cf7d4a APXGetHostAPI + 2516410
6   com.adobe.ape.engine                    0x0000000118cf7e79 APXGetHostAPI + 2516713
7   libsystem_c.dylib                       0x00007fff95bf17a2 _pthread_start + 327
8   libsystem_c.dylib                       0x00007fff95bde1e1 thread_start + 13
Thread 25:
0   libsystem_kernel.dylib                  0x00007fff90f016d6 __workq_kernreturn + 10
1   libsystem_c.dylib                       0x00007fff95bf3f4c _pthread_workq_return + 25
2   libsystem_c.dylib                       0x00007fff95bf3d13 _pthread_wqthread + 412
3   libsystem_c.dylib                       0x00007fff95bde1d1 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000030d7ec75 rbx: 0x00000001226f0100 rcx: 0x0000000100eaa290 rdx: 0x000000010b00a494
rdi: 0x00007fff5fbfbd30 rsi: 0x00000001226f0100 rbp: 0x00007fff5fbfbd80 rsp: 0x00007fff5fbfbd20
   r8: 0x00000001226f1908   r9: 0x00000000a22b50f5 r10: 0x000000012b09c4b0 r11: 0x0000000100eaa270
r12: 0x0000000101911698 r13: 0x000000012270c000 r14: 0x00000001226f4200 r15: 0x00007fff5fbfbe40
rip: 0x0000000100ea4cad rfl: 0x0000000000010202 cr2: 0x0000000100ea4ca0
Logical CPU: 2
Binary Images:
       0x100000000 -        0x10187afe7 +com.adobe.illustrator (723 - 16.0.0) <56C7F62E-CB0E-7436-3938-A3E667A2274C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
       0x101abe000 -        0x102803ff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
       0x102816000 -        0x102884fef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
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Do you have a printer chosen, if not choose one or chosoe another if you can.
Try resetting your prefernces by immediatley after booting hold down Shift CMD Option after booting Illustrator.

PLEASE HELP!!! GARAGEBAND CRASHES WHEN TRYING TO OPEN OR CREATE A PROJECT!!!!!!

When I try to open or create a project in garageband 11 (running osx 10.9) it just crashes. The spinning wheel just stays there.

The new Garageband hates me too. Everytime I turn around there seems to be another bug with it. You should still have the old garageband available to you on your hard drive, but this may help. I didn't have the same problem you did, but my loops would not play any sounds until I went to Garageband -> Prefrances -> Audio / Midi, Change Ouput and Input device to System Setting, uncheck Audio Units, Check Global Echo and Reverb and hit reset MIDI Drivers for good measure. Then restart garageband.
Nothing I have given you is a solution, just work arounds saddly. I don't think there are any solutions until they fix the bugs.

Crashes when trying to open PDF and flash plugin has crashed

Followed the directions that are on the troubleshooting for this problem and the "reset" was gray therefore I could not complete this action. No matter what I did I could not get this action the highlight or complete.

Hello Jay.
Older versions of Gearbox had been known to crash LE and Garage band at times. However, recent updates of the drivers have made it rock solid well, for me at least.
Run the Line6 monkey in Gearbox and it will tell you if you are up to date and update any drivers of firmware that are out of date.
FYI, I run the gearbox application first and then boot up LE, but have also done it the other way around with no problems.
Its also not ideal to record on to the HD of your Mac.
It should be ok to get started with and as long as the project is small and not running too many plug ins and tracks. But strongly suggest you get an external FW HD soonest as you get more proficient and your projects start to get bigger and more intensive.
Hope this helps..
Rick.

InDesign CS5.5 crashes when trying to open or create files on Yosemite

Hi,
I've just recently migrated to a new iMac running Yosemite. Photoshop CS5.1, Illustrator 5.1 and Bridge 5.1 are working fine but I'm having major issues with InDesign CS5.5. Every time I try to open an existing file or create a new one the programme freezes and I have to force quit.
I've trawled the forums and have done everything mentioned including uninstalling/reinstalling, removing temporary cache files and preferences, removing Data Store, deleting the Adobe font list, and removing the SING component.
I ran Activity Monitor and have uploaded the details to Sample of InDesign - Pastebin.com and the Crash Report to http://pastebin.com/KdEEWadj
Please help, I'm getting desperate!
Thanks,
Dan

CS5.x is not compatible to Yosemite. It may or may not run, if it does never without problems.
Adobe applications should never be installed via migration. It is always making problems in the long run. If you have done so, deinstall them immediately, run Adobe's Creative Cloud Cleaner Tool (available on Adobe's Website) and install any application from it original installer.
I recommend to upgrade to a CC subscription. CS6 might also work, but it is now very old and 2 to 3 versions after CS6 have been released. If you get a new system upgrade it is NOT guaranteed that it will work as CS6 is now at the end if not out of its product life cycle.

Lightroom 4 crashes when trying to open the slideshow module. I spent over three hours with both Adobe and Apple tech support and we know it is a permission issue but have not been able to get it solved. It started with the last upgrade to 10.8

Lightroom 4 crashes when trying to open the slideshow module. I spent over three hours with both Adobe and Apple tech support and we know it is a permission issue but have not been able to get it solved. It started with the last upgrade to 10.8

Back up all data.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -Rh $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
The first step should give you usable permissions in your home folder. This step will restore special attributes set by OS X on some user folders to protect them from unintended deletion or renaming. You can skip this step if you don't consider that protection to be necessary.
Boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
resetpassword
That's one word, all lower case, with no spaces. Then press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.

I updated to ios7 and now need to enter a password to open my iphone5. How can I change it to not require that?

I updated to ios7 and now need to enter a password to open my iphone5. How can I change it to not require that?

Settings>General>Passcode lock>OFF

Since the os7 update on my iPad, my safari is not right, it only opens one page at a time, crashes when trying to open more, it has no back button. Help

Since the os7 update on my iPad, my safari is not right, it only opens one page at a time, crashes when trying to open more, it has no back button. Help

Well, I rebuilt the entire workbook... that was a few months ago and so far, the problem hasn't resurfaced. It really wasn't fun to do, but whatever glitch there was in the file, I eliminated it.
I think I should mention that I am using Office v.X, NOT Office 2004. I got a new Intel iMac this week and yesterday when I opened up my files, it opened up the test drive (a JOKE of a program if you ask me) Anyway, some of the very minor issues I had with Office v.X were solved in the 2004 version. (When opening up large multi worksheet files without Excel being already opened, the tabs have white text) Anyway, I am still going to wait for the universal version to come out, but it seems that the newer versions may have fewer glitches (as is to be expected)
At any rate, best of luck to you!

Why does MainStage 2.2.1 crash when trying to open?

Why does MainStage 2.2.1 crash when trying to open?
It does not respond.

Contact this address below and request a new download, and that the one you have does not open or it crash whe doing so.
They open up my account and allowed me to reinstall.
My redowndloaded Mainstage is now working on my MacB Pro, and four [4] externals, with out any problems.
Hope this will help others, who are having a problem with Mainstage v 2.2.1
See below;
iTunes Store <[email protected]>

Itunes crashes when trying to open the devices preferences

itunes crashes when trying to open the devices preferences. I use Mac osX 10.7.3 and iPhone 4s. The iPhone (and iPad) syncs via WLAN but when i try to open the iPhones/iPad Preferences in iTunes iTunes crashes. Any Idea?

Hi there AlexHB123,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
-Griff W.

Crashing when trying to open a project / forgetting where media files are

I spent all day manually locating hundreds of missing 'offline media' in a project, saving as I went. Premier Elements crashed when this was complete, now I try to open the project after rebooting and it either cannot find them again or crashes when trying to open the project. Anyone got any clues as to how I can fix this?

alex peatfield
What version of Premiere Elements are you using and on what computer operating system is it running?
How long has this issue existed?
Are you moving, deleting, renaming files and folders that go into a project after the project has been saved closed?
If you have source media stored on an external hard drive, determine if the external hard drive is malfunctioning, including if its drive letter
changing.
Lots of drill questions...
a. Running the program from a User Account with Administrative Privileges?
b. Latest version of QuickTime installed on your computer?
c. What are your computer resources and is your computer optimized?
d. What are the properties of your source media that are involved in this issue?
e. Where are the Scratch Disks directed and how much free hard drive space is at those locations?
f. Do the problems exist with and without the antivirus and firewall(s) disabled?
Let us start here and then we can decide what next.
Thanks.
ATR

Safari 5.0.5 freezes & crashes when trying to view pdf

For some reason safari 5.0.5 freezes & crashes when trying to view pdf
Any ideas how to fix this issue?

Hi
that's usually due to a plug-in over-riding Safari's built-in pdf support.
Quit any browsers & remove any 'pdf...' plugins from either of these folders
Home/Library/Internet Plug-Ins/
Mac HD/Library/Internet Plug-Ins/

Adobe reader 8.1.4 crashes when trying to open a pdf link

Good morning,
We have an issue with our users. When they try to open a URL pointing to a PDF, Reader 8 crashes after trying to open the link. If I log on as an admin to the machine, the same link opens up fine. There seems to be an issue with the group policy restrictions being applied to the teachers. I look thru our group policies and could not find anything that would stop the normal behavior of Adobe 8 and IE 8 from occurring. Any assistance is appreciated.
So long,
Martin Reyes

Someone may give you and answer here, but you might have more luck in the Reader forum - this is not that forum. It really sounds like a Windows issue as you suggest, but I will let others address this.

TS1717 I updated my itunes and now I can't get it to open and play my music. ? Any thoughts as to what I can do

I updated my ITUNES and now I can't get it to play my music. After the song that was playing during update played nothing else will. What can I do

Se my response on this post:
] Screen Message"File iTines Library.itl cannot be read because it was created by a newer version of iTunes" What is this and how can it be fixed?
They do not appearon the right-had side of your post.

CS3 Crashes When trying to open more than 1 file

Hi All,
My work copy of CS3, Photoshop in particular, is crashing every single time I try to open more than one file. I tried trashing the preferences when using WinXP. We couldn't get it to stop crashing upon opening more than 1 file regardless of the open method (Recent docs, File>Open, Drag & Drop, etc)
So then I actually got a new computer (bonus!) and there's Vista Ultimate on it. All was working great until this morning and now sure enough if I try to open more than one file, CRASH...
Does anybody have any ideas on how to fix this? It must not be my machine because I've tried two machines..
Any help is appreciated! Thank you!

If your still running vista Click on control and switch to classic view. Look for folder options. On the View tab look for hidden files and folders and select "Show hidden files and folders". Same tab Uncheck " hide protected operating system files". Hit APPLY then ok and close out.This will now show all files on your system.
Right click on my computer and select properties. Click on advance system properties. Click on advance tab. Look for Performance and click on settings.
On the advance tab look for Virtual memory and select "Change" If you only have on hard drive you should see C drive. what you want to do is select "Custom size". Look for recommended file size (mine reads 12285 MB) What you want to do is put that number size in "Initial size" and Also "Maximum Size" and hit the "set" button. What this does is it lets Vista set a set amount of Virtual memory that can be used as RAM. This will help Vista from wanting the same Hard disk space for Virtual Memory and Adobe Scratch Disk Space doing the same thing. You will have to reboot.
Go to start and type in msconfig and hit enter. Go to Start up tabe and uncheck any start up items that do not need to start when you start your computer. While your in that area you can click on the boot tab. Click on Advance options. Look for number of processors and check the box. If you have more then one core processor click on the down arrow and look for the number of processors you have. (for example I have 4 so I selected 4. Hit ok. Then in the other main window hit apply then OK. A screen will pop up telling you to reboot. Selecting more then one processor (if you have more then one) will allow the computer to boot using all processors and maybe notice a faster boot time.
Did you patch CS3 after you installed it on Vista? Also did you defrag your hard drive?

Updated Adobe AIR and now Adobe reader crashes when trying to open PDFs created by Livescribe

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