Updated Adobe Reader to 11.x, now it does not recognize pdf files
Ok. I don't know how to explain this so I'll do my best. Please let me know if you need more information.
I updated my Adobe Reader to X and noticed that all of the sudden any files that were sent to me via e-mail would not open up. I use Outlook Express to access my gmail account because we have multiple accounts that we use and I haven't figured out how to do that with Outlook! Anyway, this is always the response I would get. It would ask me if I want to open this file. It would give the name.pdf and the type is AcroExch.Document. If I click open, I get the following warning: This file does not have a program associated with it for performing this action. Create an association in the Folder Options control panel.
Now if I go to save the file and I just saved it to my desktop, I can open it that way. I don't really want to always have to save files to my desktop or whatever just to open then and see what they are about. I do know that earlier I was having the same issue on my desktop- that it wouldn't recognize the pdf file, but I figured out how to make that association. So I'm wondering how to do this on e-mail.
I have the latest version of Adobe Reader, which I guess now is 11. What else should I do?
Thanks in advance!
Jennifer
Ok sorry I've taken so long to respond. The reply button wouldn't pop up for me to reply!
There was never a dialog box asking for me to select the program from installed programs when I open the pdf from outlook express. But when I opened a pdf from my desktop it asked that question and I had it "always use this program to open this type of file." So I assumed that it was would work when opening from outlook express. But it doesn't.
I've tried unclicking the protected mode button under the preferences general section. And finally I'm not sure how to post screenshots of the attachment thumbnail and dialog. I'm looking all over my keyboard for a button to push I don't have a clue as to what to do! I do have a print Scr button but when I click on it nothing happens. I've tried holding down the shift key and the button and the alt key and print scr button but nothing happens.
Could it be that somehow it's not recognizing ARCO.EXCH.DOCUMENT as that's what it thinks the type of document is?
I've already created an association for pdf files and it'll open them on my desktop, just not in outlook express.
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