Updated App World Error
Hi, I updated to the new version of App World on my 9520 Storm 2 all went well downloaded OK, then when I clicked on icon I got this error message. (Uncaught exception: java. NoCassDefFoundError) . I tried unstalling then reinstalling but still no go.
Any ideas would be very much appreciated. bruce47
Hi. I had the same problem with my mother's curve. What you need to do is to find a wi-fi hotspot at a coffee shop or if you got at home. Switch your mobile network off and put the wi-fi on and then do the ID update.
Similar Messages
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Torch 9810 error 80002 after updating App World
Hey after I updated Blackberry App World to 7.0, it prompted me to update my blackberry I.D, and I recieved error 80002. It said that there wasn't a compatible version of Blackberry I.D. for the newest app world. You would think that if RIM sent me an update for app world, it would also have the proper update for blackberry I.D. Are there any downgrades available so I can make this go away? Or, is there anything I can do to keep App World 7.0?
Hi and Welcome to the Community!
Here are KBs that discuss very similar errors:
KB29613 The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World
KB29501 "Error installing BlackBerry Identity, please try again later" when trying to install an update for BlackBerry Identity in BlackBerry App World.
KB29300 "A BlackBerry Identity update is needed" message appears when launching BlackBerry App World 3.1
Hopefully they contain something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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App World errors after new update
After updating my App World to version 3.1.1.21 just a couple of days ago, I've seen that installed apps, apps I clearly can open and use, is being shown as Uninstalled in App World while others my BB's program adm. is showing me that I have installed twice. But when deleting 1 of them, both was deleted. This is not a big problem, but something like this on an expensive phone should be 100%.
Has anyone else noticed this?
What can be done to fix it?
Is there another update on the way shortly to take care of this?
I use a Bold 9900 with the norwegian carrier NetCom, and all languages possible is in Norwegian.sorry, i've no hints but a second problem with the new release (3.1.1.21).
After intstall/reboot the appworld didn't react and is completely frozen. I see the icon within the running apps, but it seems dead. I have reinstalled the appworld app, but the behavior is still the same. Would be happy about any hints. -
hey you all!
i recently got my new blackberry bold 9790 and i used to be quite happy about it until i realized that i can't get any apps...
it all started when i noticed that i couldn't open the installed app world icon on my blackberry. i then uninstalled the programme and wanted to download a new one online. but that doesn't work: i can't download it via usb, so i try it via my mobile phone internet access. the download does start but in the end there's always an error showing up: error 905.
Do you have any ideas to solve my problem and get the app world? Thanks a lot!
Solved!
Go to Solution.Hi and Welcome to the Community!!
I find no reference to "905" in the public KBs...perhaps you can search with more parameters to find something useful:
http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do
Please try a hard reset: With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
In addition, you can try this sequence:
1) Remove AppWorld from your BB
KB10040 How to view or remove installed applications on a BlackBerry smartphone
If it requests that you reboot the BB, do so
2) Do a Batt-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1.
3) Install (on your BB) a fresh copy of AppWorld
http://blackberry.com/appworld/download
Again, if it requests to reboot, do so.
4) Do another Batt-Pull reboot
5) See if it now works.
You may also want to attempt to boot into Safe Mode:
KB17877 How to start a BlackBerry smartphone in Safe Mode
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was. You may also want to attempt installing AW while in SAFE mode.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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My blackberry app world doesn't work what can I do?
"Blackberry identity update is needed.would you like to install it now?"..and then after pressing "yes" I shortly receive an error reading "Blackberry identity installation failed. please try again later.(80003)
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App World error id 40850, bb 9860
Hello There
I've recently upgraded my device to bb 9860 monza and i keep getting me an error id 40850 when i try to use the app world,
"Blackberry app world is having trouble connecting to the blackberry app world server.verify your network connections and try again." error id 40850
First i switched my device via blackberry desktop software, plug my old device and then migrate all my data and apps to the new device, error id 40850 show up.
I thought there's something wrong during device switch process so i wiped my device, login with my blackberry id and error id 40850 still there
This time i though my blackberry id mess up, so i wipe my device again, create new blackberry id aaaaand...yes error id 40850 forever
I also read the bb 9900 thread regarding 40850 problem
http://supportforums.blackberry.com/t5/BlackBerry-App-World-General/Error-40850/td-p/1323093
Update my payment method, battery pull etc...not solve
I've also contacted my service provider regarding my problem and even worse they can't even tell me what's seems to be the problem.
If this problem actually happens in infrastructure or server side (RIM side) they should have to works things out fast.
Anyway is there any real solution to fix this problem?? Thx in advance
Solved!
Go to Solution.If you go to www.blackberry.com/blackberryid on a computer, are you able to log in with your BlackBerry ID?
on device
In App World, go to My App World, and under your login Userid, the Password field will be blank.
Fill out your password, and hit <return>
and
Visit www.blackberry.com/appworld/download from your smartphone browser to download Blackberry App World.
It prompted me that this app was already installed and whether I wanted to replace it and I said YES.
Once reinstalled the problem went away completely.
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Unable to download/upgrade App World - Error Invalid manifest or application descriptor.
I have tried to download 7.1, but it seems it is not available for my region (Chile). I have checked on 'Software Updates' on the device, where it indicates"Your Blackberry is up to date" and doesn't offer any option to update. I have also checked on the Blackberry website, and it also tells me there are no updates available. It tells me I have this version on my phone: 7.0 2395 (v. 7.0.0.579, platform 5.0.0.735). It seems that the version releases may be related to geographical location and Carrier (I have Entel PCS as my carrier.) I re-installed the latest update of 7.0 that the website would allow me to do, then tried to download AppWorld, but no success.
Hello
I have a Bold 9900, software 7.0
I have had problems with App World for several months. The App on my phone indicated that an upgrade is available, however when I went to upgrade I received the following message: Error : Invalid manifest or application descriptor.
The "MIDLet-Name" attribute is missing.
After several failed attempts trying to download the upgrade I finally deleted App World from my phone to try to re-install it directly from the phone, but this gives me the above error message.
I have tried to update it using the appworld.blackberry.com site, but was unsuccessful. After deleting App World from my phone the appworld site no longer recognizes my device and tells me to "Please connect your device" when I click the 'My World' link.
When I try to download AppWorld from the Blackberry website, I receive this message:
"Downloads via a USB connection are not enabled for this product. Please visit our mobile download site using the browser on your BlackBerry® smartphone."
I've hard rebooted the device repeatedly, hoping that this would help, but it hasn't.
Any ideas? -
My blackberry App World error message "an error has occurred. Please try again later"
My app world used to work fine, until one day when it stopped signing me in a would come up with "an error has occurred. Please try again later" every time I tried to log in. Trying again later doesn't work and installing and reinstalling app world doesn't do the trick. My software update also wont work so I can't try that either. Any help???? Thanks!!
I corrected my time zone and it let me login correctly (on my phone)! BUT, my app world button on my playbook still isn't working I tried to find a way to delete the app on the playbook but I dunno where to do that.
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App World Error 40017 when trying to purchase apps
Hi everyone,
Whenever i try to purchase something in App World i get the Error-id 40017
What's this all about.
I've spent alot of cash on my Blackberry and would like to be able to make use of everything that is offered, including the paid apps in App World.
My provider says they cannot help me with this, so here i am.
I'm a pre-paid user and have been told that any purchase would be deducted from my current credit.
I haven't been able to purchase anything yet, although it's costing me alot of money trying to contact either my provider or blackberry support as there is none.
Is anyone having the same problem?
Is there anyone from Blackberry Support willing to help me out with this, since i already have the free stuff i wanted, not being able to purchase apps makes it uninteresting for me.
Also i'd like to see an easier way to get support for blackberry smartphones, instead of just the selfhelp sections.
Sometimes people need live support for their problems.
For Playbook and Enterprise services there are phonenumbers so why not for smartphones and app world?
People keep telling me to jailbreak the **bleep** thing, but i'm not familiar with that. I'd rather find a sollution the easy/normal way.
Kind regards,
YBYardBully wrote:
Whenever i try to purchase something in App World i get the Error-id 40017
What's this all about.
Probably related to this: Error Id: 40011 while attempting to make a purchase from BlackBerry App World
YardBully wrote:
People keep telling me to jailbreak the **bleep** thing, but i'm not familiar with that. I'd rather find a sollution the easy/normal way.
There is no such term as "jailbreak" with BlackBerrys. Jailbreak is term the kiddies use with Apple products.
What you might want to do is to simply "unlock" your 9860 for use on other carriers, should ever choose to use this same 9860 on a mobile provider other than Tmobile. See my link below on details on unlocking.
YardBully wrote:
Also i'd like to see an easier way to get support for blackberry smartphones, instead of just the selfhelp sections.
Sometimes people need live support for their problems.
For Playbook and Enterprise services there are phonenumbers so why not for smartphones and app world?
If Tmobile is your contracted carrier, you are currently paying TMobile for live telephone technical support.
If you're a pre-paid customer, you should get the same support, and if Tmobile says they cannot help you, that normally means you've gotten someone on the phone who has no idea what they're saying. Ask for a supervisor. Any issue which Tmobile cannot resolve, they should escalate up to BlackBerry technical support.
good luck.
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App World Error! Uncaught exception: java.lang.OutOfMemoryError
Hello there!
I downloaded the new updated version of App World. The installation went perfect. When I went to go into my appworld, I get this error: " Uncaught exception: java.lang.OutOfMemoryError"
It won't even open up App World at all! I've tried pulling the battery, I've uninstalled and reinstalled...and nothing has worked!
Please help!!!
Oh! I have a Curve 9300 and the carrier is TelusI would suggest performing a backup of your BlackBerry smartphone then reloading the software as shown in the article below:
KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...
Thanks
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
I have BB 9630 tour.After I have installed the recent update of app world , it shows that a blackberry indentity server need to installed. When clik ok to install it , it shows a error 80003 and message upadte of bb indentity server failed. I can't access the app world since then.
Pl help
BashabRe: error 80003 cannot access bb ID update server
To DOWNGRADE!!!!!!
First uninstall/delete app world from your blackberry, and use this link to download app world v3.0.1.29: http://santo.asia/repository/bb-file/BlackBerryAppWorld.3.0.1.29.OS5/AppWorld.jad -
I downloaded some stuff you sent me as a girft and now I cannot get into app world at all it gives me a message to Install Identity update and when I try and do that it tell me Blackberry identity installation failed. Please try again later (80003). Now I cannot access App World ata ll - Please help
Thank youHi Loretta,
Have you had any luck with resolving your problem? I am experiencing the same problem and information about this error seems virtually non existant... It kind of makes me wonder what the point of the error code is,,, decoration I suppose -
BB App World Version 3.1.0.58 updated and is not working. Error Message seeking identity installation keeps failing to install.
How do I solve this problem?Hey Thabomothiba,
Welcome to the BlackBerry Support Community Forums.
What BlackBerry are you currently using? Try connecting to a WiFi network and then proceed with the identity installation.
Let me know if you have any more questions.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)! -
Blackberry App World (Error 80003)
Hi there, I have had my blackberry for about a year now and had to take it in for a software update. I had to download app world again but now its giving me issues asking for blackberry ID and when I say yes it tells me connecting and the gives me and error messages with App world can't connect right now please try again later (80003) I have tried for 2 days, can someone please help me before I delete the application. Restarted my phone, and reinstalled the app still no difference.
I had the same problem.
All I did was go to Options>Advanced Options>TCP/IP then I enabled the APN and entered blackberry.net as the APN. After a few tries, the I'd update downloaded. -
I purchased an application and transaction from my visa card is done though i receive a message that there is problem with credit card authentication, error 11000
Hi and Welcome to the Community!
Here is a KB that discusses that error:
Article ID: KB28192 "(ErrorId: 11000)" occurs when attempting to purchase applications from App World or change payment information
Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code
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