Updated Bidpong ADSLBroadband to WiFi using Thomson TG7827 Modem

I installed the modem on desktop with no problems. but i cannot connect to WiFi on the Iphone. message is "cannot join" i rang Bigpond (six times) the last one with an Iphone expert who asked for my password. Which password is it,
the Apple, The Bigpond or my Phone. Neither of these three passwords worked and i am now in a quandary as to what to do. can someone please advise.
thank you

Hi Turn off your Router for 30 Seconds Go to Settings on iPad reset network settings After reset enter your router wireless key. Cheers Brian

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