Updated brand new Touch to 5.0.1, now won't play music
I just got a new iPod touch today, and loved it for about the first six hours. Then the update finished downloading, and I installed it. Now, when I try to play music or an audiobook, it does one of two things: either it goes to the Now Playing screen for half a second and flips back to the list, or else it starts skipping forward very fast from song to song (on the display) while playing nothing at all. What happened, and how do I fix it?
It sounds like your iPod Music database file got corrupt for some reason (say during the update). Problems with corrupt database (with actual file tracks intact on iPod touch) usually get resolved if you add a single track to your iPod via iTunes.
iTunes would automatically fix the corruption and allow you to play your songs without problems.
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Try:
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If you mean the headphones work but the speaker does not:
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
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- Restore to factory settings/new iPod.
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Apple Retail Store - Genius Bar
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Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
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Okay so my IPod touch 4 won't play music through any headphone I put into the port. I've tried it with 4-5 different headphones but it still won't work. How can I fix this? This isn't the first time something like this has happened but it has never stayed this way for such a long time. If I have to send it in for repairs I will but I'm not sure if its under warranty
To check for warranty coverage:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Reset the iOS device. Nothing will be lost
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Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
Apple Retail Store - Genius Bar
If not under warranty Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for theother 4Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
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Replace the jack yourself
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The battery died so I had it replaced. Now it stops playing music (It was doing this before with the old battery when plugged into power cable)... it won't even make it through a whole track. I have tried turning off and on, turned off autolock and restored several times to 3.1.3 with no apps, just music but the problem persists.
Any help is much appreciated.Thank you for the speedy reply! I suspected it to be a hardware fault but found a lot of people online had experienced the same problem. What should I do? Obviously it is well out of warranty and the battery is literally brand new. Seems a sad waste if it cannot be repaired. I've yet to find a definitive answer or what to do, be it contact Apple etc....
Again, many thanks for taking the time to help. :-) -
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Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base before you post a question. -
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Try in order:
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Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
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I upgraded my iPod Touch 4th Gen yesterday. Now it won't play music, which is the main thing I use it for. Over 11,000 songs [it's a 64GB model] -- will I actually have to restore the device and re-add all that music?
[Music files are still there, and I can play them on my computer directly from the iPod [just one track at a time] but not in the usual way, through headphones.]
On the Summary page of iTunes for the iPod, it shows 50-plus gigabytes of "Other" content and no music, which was not previously the case. I assume this is related to the problem.
I can bring up individual tracks on the iPod and see cover art, but cannot play the music.iCloud is free, iTunes match is $25 a year.
I had the same problem and when I went to Settings I had 0 songs, even though they were obviously still there since I only had 15GB free on my 64GB device.
I decided to do a complete reset/restore of my 4th gen iPod Touch, Bad move! I've been messing with it for hours, and it simply won't restore--it keeps hanging on a black screen with an Apple logo and a progress bar at about 10%, sometimes it goes completely blank and tries again, with the same result. (I've posted my question/plea for help here: https://discussions.apple.com/message/19735862 )
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