Updated Firefox 28 is unable to open one specific website

1 Spreadsheet I use for work from Google drive does not open. Other files, in the same google spreadsheet format, do open up. I recently updated to Firefox 28 and switched to Microsoft security essentials for Antivirus. Clearing the cache and cookies does not help.

'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
''(If you're using an added theme, switch to the Default theme.)''
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the '''Restart with Add-ons Disabled...''' menu item: 
[[Image:FirefoxSafeMode|width=520]] 
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
Thank you.

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Firefox unable to load one specific website; seems to happen on other browsers too

I am unable to access the attached website - if I do access it - it is very slow and then I get an error msg (site busy etc);
have cleared cookies etc, cleared browser history as instructed on the help question about "error loading a webpage"

'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
''(If you're using an added theme, switch to the Default theme.)''
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the '''Restart with Add-ons Disabled...''' menu item: 
[[Image:FirefoxSafeMode|width=520]] 
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
Thank you.

After updating Firefox, I am unable to open word attachments from my Outlook email, although the download works when I check emails in Internet Explorer

Following a Mozilla update, Jave console has been disabled and is incompatible with the new upgrade. I'm not sure if this is affecting my ability to open word documents that are attached to email, but I am unable to do this when I open my emails though Firefox. If I open them in Internet Explorer, the .doc file will open normally. I just prefer to use firefox rather that internet explorer

I just got off the phone with support. First, he claimed that WAV files are not supported (although the user guide claims it is). Next, he suggested that WAV files that are transfered through BB Desktop will work, but not files that are downloaded from attachments. Finally, he stated that the file must be in the Music folder in order to work. I was able to use AIR Browser to move the file over to the Music folder, but it still won't play. When BB Desktop syncs music files over, does it create a specific subdirectory in the Music folder? Has anyone been able to get a WAV file to play (regardless of how it got on to the PlayBook)?

After updating silverlight, i'm unable to open any pdf files in the system

After updating silverlight, i'm unable to open any pdf files in the system

According to your User Agent you posted this question using Internet Explorer 11 on Windows 8.1. Are you having a problem with Firefox? What Firefox version?
You said you are having a problem opening PDF files on your system. Can you explain that better? Mozilla Support can help you with opening PDF files in Firefox, which uses a built-in PDF reader. Maybe one of these articles will help?
* [[View PDF files in Firefox without downloading them]]
* [[How to disable the built-in PDF viewer and use another viewer]]

I did a restore to get rid of updated firefox. know it won't open how do i get it to open & get my tabs back

i did a restore to get rid of updated firefox. know it won't open. how do i get it to open? The reason I got rid of the update is because it would not create multipal tabs of the same website, & i lost my tabs to boot. can anyone help with this?

*Press the Shift key while an entry in the drop down list is highlighted to disable "Switch to Tab" and see the URL.
*Use the cursor Right key to select an item marked as Switch to Tab in the drop down list and copy the URL to the location bar.
*Open the URL in a new tab by using Alt + Enter on the highlighted entry.
*Open the URL in the current tab by using Shift + Enter on the highlighted entry.
If you use a system restore then you have the risk that not all files are reverted to previous versions and you most likely have corrupted your Firefox installation. 
You will have to do a clean reinstall of Firefox and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\). 
Your personal data is stored in the Firefox profile folder and won't be affected by a reinstall, but make sure not to remove personal data if you uninstall Firefox.
*Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
*Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html

I have updated Adobe AIR and unable to open previous applications Getting Error

I have updated Adobe AIR and unable to open previouly instalkled applications which works on adobe AIR.
While updating the application iam getting an ERROR # 16824 and iam unable to run the software as well.
iam not a coder, so plz help me reactify the issue: URGENT

What application are you having problems with? Can you uninstall the AIR update and reinstall an older version (AIR 4 or 13) located here: Archived Adobe AIR SDK versions

Everytime I open a new tab, Firefox automatically refreshes the currently open ones.

When I attempt to open a new tab, Firefox automatically refreshes the already opened and loaded websites in other tabs.

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

I am unable to open a favourite website on my Mac.

Hello!
For the last week or so, I have been unable to open one of my favourite websites on my Mac. It says that it cannot connect/find the server to this website. When I go on any other computer, I can access the site no problem. I even tried using another internet browser, Firefox and it still would not connect. I have cleared the history and the cache and it still doesn't work. Any suggestions?

If you are running OS X 10.9, I believe the upgrades are free (they were for me).
Barry

Unable to open a specific xlsx file

Hello,
I am unable to open a specific xlsx file on my iPhone 5 which has iOS 7.0.4 in quick look.
I able to open other .xlsx and this specific file can be opened as a .xls
Unfortunately, I am unable to post this file due to security issues.
Would anyone know if there is a reason why I cannot open this as a .xlsx?

So there are two .xlsm files that I am using.
Both of which have the same code.
It is just the name of the reports which are different.
The macro code is used to email this report to the user which is on an active worksheet.
Once this has been emailed, we are able to open the report generated by one .xlsm code that spits it out as .xlsx but not the other on the iPhone.
I am able to save the other report as a .xls and send it across and I can preview it in Quick Look.
Unfortunately, the users do not possess the Numbers app.

Unable to open a specific Numbers 3.2 SS while running 3.2

I have a new replacement MBA running 10.9.3. I have Numbers 3.2 open. From the cloud, when I try to open one specific SS created in Numbers 3.2 I get the message that I need to get a newer version to open this SS. Of course, there is no newer version. Other SSs open fine but this one file will not open. I have opened this SS on my previous iMac and used it in 3.2 as recently as May 26/14. Any suggestions?

Hi there tashico,
You may find the information in the article below helpful.
Upgrade notification message when opening an iWork document
http://support.apple.com/kb/TS1060
Resolution
First, check your Applications folder to see if you have an iWork folder there. If you have multiple iWork folders, or an iWork folder in addition to Pages, Numbers, or Keynote in the main level of your Applications folder, you have multiple versions of iWork installed.
If you only have one version of iWork installed on your Mac
Upgrade to a newer version of iWork to open the file.
If the file you're trying to open was sent to you by someone, you can request that the person send you a version compatible with your version of iWork. Refer the person to this article for instructions to send you a compatible iWork file.
If you have more than one version of iWork installed on your Mac:
Check to see whether a version of the iWork app is already running. If, for example, Pages '09 is already open, and you try to open a document that was created in Pages 5.1, your computer will try to open the file in the version of pages that is already running. Quit Pages '09 and try to open your document again.
Get Info on your document to make sure the correct version of the iWork app is set in the "Open With" section of the Info window. If you need to change this setting, follow the instructions in OS X Mavericks: Choose an app to open a document.
-Griff W.

Firefox won't open a specific website and neither with IE, but it opens fine on other computers

I have been trying to open a specific website: arabicpod101.com since yesterday, and I keep being given the Problem loading page error and am told that the connection was reset. I can't seem to open it on Internet Explorer either, but had no troubles accessing the website from a friend's computer.

Reload a web page and bypass the cache with:
* Press and hold Shift and left-click the Reload button.
* Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
* Press "Cmd + Shift + R" (MAC)
See [[Keyboard shortcuts]] and [[Mouse shortcuts]]

Flashplayer not working on one specific website

Recently, flashplayer stopped showing embedded videos on a specific webpage. Blank white space appears where the video should be. I can right click on this white space and launch the FP settings program, but the embedded videos neither show nor play. It is only one specific website--FP works on Youtube and (thus far) everywhere else I've tried it. The specific webpage I'm experiencing the problem with does not show flash content in either Firefox and IE.
I fear I've changed some setting for this specific page, but for the life of me, can't figure out what that setting might have been. I've been through all the checklists on the Adobe site that I can find, but nothing seems to work. Has anyone experienced anything similar? And how did you solve the problem?
Thanks?

Sorry.
I'm using Windows 7 (vers 6.1)
Firefox 21.0
IE 10.0.9200.16540 Update versions: 10.0.4 (KB2817183)
Flashplayer vers is 11,7,700,202 (I've reinstalled it a couple of times today).
the webpage is my own http://jagobcwrestlingart.blogspot.com/ . There is an embedded video is the very latest entry (April 6). The embedded videos do work for everyone else (I've tested it on a friend's computer myself). Apparently I am the only one unable to view the embedded videos on my own site!

One specific website won't load

While browsing the internet on my laptop (late 2011 MacBook Pro, 2.4 GHz Intel Core i5 processor), I have one specific website that will not load. It's worked in the past, but has suddenly stopped working.
My software and OS are up-to-date (OS X 10.9.5), and I've scanned for viruses (Intego VirusBarrier). I've tried multiple networks (WiFi only, no ethernet), haven't changed my network or firewall settings, and have tried disabling my firewall (Intego NetBarrier). I've tried multiple browsers (Safari, Firefox, and Chrome), reset Safari to clear my cookies and cache, and have disabled the one browser extension I use.
I've been able to access the site on other computers and on my iPhone, all on my primary network. I've opened the terminal and used the host command, and I know my computer is able to interpret the site's IP (something about verifying the DSN?). As best I can tell, this is not an issue with the website, but with my laptop.
Any ideas?

I have a few suggestions to try:
1) Completely uninstall VirusBarrier. There is simply no need for additional antivirus or firewall products on a Mac with a current OS version. Third-party firewall and antivirus products cause more problems on Macs than the ever prevent.
Next, do the following side-by side on both your Mac that can't visit the site and one that can. Compare what you see between the two.
2) Check "System Preferences" > "Network" > "Advanced" > "Proxies". None of the boxes should be selected under "select a protocol".
2) Check "System Preferences" > "Network" > "Advanced" > "DNS".
3) Open a terminal window, enter the following command and hit return:
cat /etc/hosts
You should only see the following entries:
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
fe80::1%lo0 localhost
If you see additional entries let us know.
After comparing your Proxy, DNS, and hosts file of a Mac that can reach the site and the one that can't, let us know what differences you see.

Why does safari close every time I open a specific website

When ever I open a specific website on safari,it closes and i have to reopen it.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
Step 1
Enter the name of the crashed application or process in the Filter text field. Post the messages from the time of the last crash, if any — the text, please, not a screenshot.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
Step 2
Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall or hang logs — they're very long and not helpful.

After updating firefox the first window after opening first time "checking compatibility of add-ons" window is froze won't progress pas 1/3 of completion

I updated my fire fox on my MAC OS X to 3.6.6 version of firefox, everything went smooth till I open FireFox then the window firefox update opens up and about 1/3 through the process it gets stuck on Checking Compatibility of Add-ons and doesn't go any further. I have hit cancel and firefox opens but it doesn't open any web sites. I have removed firefox and re-installed and it is still doing the same thing. I have also let it run over night thinking it may just take a while and it never progresses, please advise, I am new to MAC but FireFox is the only browser on my mac that will open one of my business pages, known issue with mac for this company.
== This happened ==
Every time Firefox opened
== trying to upgrade firefox ==
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

Try "Reset all user preferences to Firefox defaults" on the [[Safe mode]] start window - See http://kb.mozillazine.org/Resetting_preferences
Delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini) and compatibility.ini in the Firefox [[Profiles|profile folder]] to reset the extensions registry.
See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
If you see disabled extensions that are not compatible on the next start in "Tools > Add-ons > Extensions" then click the "Find Updates" button to do a compatibility check.

Updated Firefox 28 is unable to open one specific website

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