Updated IOS 7 and now it does not accept my password. I'm locked out
Level 1 (0 points)
vlmorgan
Sep 22, 2013 5:05 PM
Updated IOS 7 and now it does not accept my password. I'm locked out.
iPad, iOS 7
I have this question too (1)
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.
Similar Messages
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I have updated ITunes and now it does not work
I have updated ITunes and now it does not work. It worked before the update was installed, now it doesn't. I cannot un install it either...
Use this application to uninstall iTunes and all related components
http://support.microsoft.com/mats/program_install_and_uninstall/en-us -
Help pleasee!
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
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Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software. -
Help. I updated to ?ios 6 or Something and then it did not know me. Used my old e email addresss and now my e mail does not work. Either address. My misery began when I triedmto change my e mail a month ago
Hi cocowatson,
Thanks for visiting Apple Support Communities.
Be sure to try all of the steps in one of these articles (depending on your computer) if your iPod touch is not recognized by iTunes:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Best,
Jeremy -
I have a new email address and was successful in changing the information online but cannot change it on my iPhone 4S or iPad. When I try to fix the problem it requires me to create a new password and now I can't remember that either.
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. When you do this you may find that the password for your old ID isn't accepted. If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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is there something else I can do to get Pandora to play again?
The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848 -
Just updated my iPad with iOS 7 and now internet does not work anymore, how to fix if???? Desperate
Just updated my iPad with iOS 7 and now internet does not work anymore, how to fix if???? Desperate
Try resetting your iPad:
Double click the Home button. Slide up with one finger on ALL your apps to close them.
Then, Press the Sleep/Wake button + Home button and hold 15 seconds or until you see the Apple logo.
This will reset your device without erasing data, apps or settings. -
I updated to new ios and now it is not syncing properly. New songs are not showing up on the ipod display but when I view the device on my computer, they are in the playlist but there is a dashed circle beside the missing songs. It previously synced perfectly before the IOS update. How can i revert back to the previous installed version?
Downgrading the iOS is not supported by Apple.
Try:
Re: What does the gray dotted circle in iTunes mean?
https://discussions.apple.com/thread/4676111?tstart=0\\
Dotted circles next to songs, won't sync, red circle with square? -
I updated to iTunes 10.7 and now iTunes does not see my iPod touch. After the update I got a message that the Apple Mobile Device USB Driver could not be installed. I have uninstalled and reinstalled iTunes 3 times, but still cannot fix the problem. I have followed the suggested fixes in Apple Support. Any suggestions? Thanks!
Try the actions here for that driver.
iOS: Device not recognized in iTunes for Windows
I would first do this:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
iPhone 5S on iOS7 -
I changed my AppleID and password online.
My iPhone keeps prompting me to log-in to iCloud with my deleted account. It does not accept my passwords - old or new. I cannot delete my old iCloud account because it requires that I enterHi suefrombenton,
Please see this previous discussion on how to change an Apple ID on an iOS device -
How do I change my Apple ID on my iPad? | Apple Support Communities
https://discussions.apple.com/thread/4431720
Thanks for using Apple Support Communities.
Best,
Brett L -
prompted to update iTunes today and now it does not work. tried reinstalling and caanot successfully reinstall.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I went to update my ipad 2 and the screen turned black and now it does not turn on what do i do
I WENT TO UPDATE MY IPAD 2 AND THE SCREEN TURNED BLACK AND NOW IT DOES NOT TURN ON, PLEASE HELP!!
THANK YOU FOR THE SIDE BAR SOLUTIONS, ITS WORKING AGAIN !!
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I just downloaded iOS6 on my iPhone 4s and now it does not connect to my Jabra bluetooth in my car. Any suggestions?
When updating the iOS, you have to pair your phone again to the Jabra. You just have to enable discovery mode on the Jabra and go to settings on iphone
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My daughter locked my iPod with a code and now she does not remember it It is locked and it will not work connected to iTunes
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software. -
Just upgraded to latest iOS and my iPad does not come back up - the following appeared as the first thing after turning back on. It displays a line from the power/USB connector to an iTunes logo and then goes off and after some minutes comes back on. I cannot reset it or anything else. It is completely non-functional.
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers, Tom
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