Updated ios 8.1 now my screen is stuck on connect to itunes, I don't have a computer to do this and Apple is stating that my device is out of warranty so they want me to pay $19 to get it looked at when it is APPLE's upgrade
So upgraded my ipad and now I can't use it at all, can't get any support from Apple because it is past the 1 year, this is crazy because it is Apple's product and Apple's upgrade, NOT my fault. Screen is stuck on connect to iTunes but cannot get it to un stick. UGH!
If you ever want to be able to use the iPad again, you have to connect it to a computer running iTunes to restore it. Your iPad is in recovery mode and nothing can be done for it over the phone anyway. You can blame Apple for the problem if you want to, but that's not going to change anything.
Take your iPad to a friend or relatives's house that has a computer running iTunes and restore your iPad. Make an appointment at an Apple Store and ask them for help. I don't think that you have to pay for a Genius Bar visit. Phone support is a different story.
IF you have an iCloud backup, you will be able to restore the backup after you get the iPad up and running again. If you have no backup, you will have to start all over again.
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Downloaded new update now I get a screen with a plug and iTunes but nothing else help me fix it
Unfortunately, you have to restore the iPad using recovery mode and you must use iTunes on a computer to do so. You can restore your iPad on any computer that is running iTunes, but it will totally erase the iPad. That's what would happen if you had your own computer as well, but many people would have a backup in iTunes from which they could restore,
If you backup with iCloud, you can restore that backup after you get the iPad up and sunning again. If you don't backup, you will just have to start downloading your content again. Most of your paid content will be free to download again as long as you use the same Apple ID and as long as it is still available in the stores where it was purchased. -
Iphone update needs to connect to iTunes - I DON'T HAVE A COMPUTER WITH ITUNES?
My macbook gave up for good and I haven't purchased a new one yet, so I have been using an old PC (boo, I know). It doesn't have iTunes, so I have been using my iPhone4 for everything. My iphone has EVERYTHING stored on it (lots of songs, movies, books, etc) so I couldnt connect it to itunes on a new computer without using a third party app to download my stuff.
Okaaaaay so:
Tonight my iphone told me it was time to update, so I did. It worked fine until the picture came up on the screen telling me to connect my phone to itunes! This is a major problem for me because I do not have itunes on a computer, and if I download it, I would lose everything from my phone. As of right now I cannot use my phone because it is only the picture telling me to connect to itunes. The picture stays on for 30 seconds and then the phone will turn off, unless it is plugged in, then it will just stay on with the picture. What do I do??? I'm so paniced to lose everything from my phone and don't know what to do!
-applegirl7
P.S. If the apple store needs my phone, can they open it without knowing my passcode? I have confidential stuff on there that I can't have anyone but a selected few see.Unfortunately, to fix your phone will require restoring it through iTunes. Since you have no backup of the data on your phone, there is nothing to restore back to your phone. Thus, your data is gone. You can either download iTunes to your computer & restore your phone or go to an Apple store & have the geniuses do the same. In either case, your only option will be to restore as a new device, erasing all data on your phone.
Not want you want to hear, but it is what it is. -
Software update has prevented me getting back into my iPad unless I sync it. It has never ever been synced and I don't own a computer to sync it to. How do I proceed?
If you see this picture, you need to connect to iTune (computer) to recover your iPad.
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my kids enetered the wrong unlock code on my ipod touch too many times and now the screen says IPOD DISABLED connect to itunes. I have tried connecting it to itunes and I cant because the ipod is locked. need help please! any ideas? Thanks, Nick
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
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turn off antivirus and firewall.
make sure you have itunes 10.7 -
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Same problem with the update, and iTunes can't find my device. I've spent the last two hours researching this and trying everyone's ideas to no avail. I hope someone comes through. Super frustrating :////
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i am traveling and do not have access to itunes. how can i get my ipad 'unstuck' on screen showing need to connect to itunes??
You have no other option but to connect to iTunes or take it to your nearest apple store for them to reboot.
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my iPhone 3gs got stuck in "connect to iTunes" symble I click update or restore it via iTunes after the update it remains same and and give me symble to connect to iTunes plz help
Sorry, this forum do not support jailbroken iPhone, you have to find solutions from somewhere else.
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NOTE :
there is no apple's centres in my countryThere is no support for "jailbreaking" on this site.
You are on your own. -
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Try to do basic troubleshooting, but 9/10 that is actually a service provider issue.
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June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple. -
after attempting to update to latest software, my iphone 4 is stuck showing "connect to itunes" picture screen. My computer will not recognize device. I have tried restarting/restoring/hard reset/reinstalling itunes and every other suggestion listed on apple troubleshooting website. thoughts?
The next step is to try recovery mode as described here:
iOS: Unable to update or restore -
Stuck on "connect to itunes" screen after trying to update
Update was interupted because of "unknown error"
Now my Ipad is stuck on "Connect to Ituns"
Have tried to reset by holding both buttons for a long time but still only returns to Connect to Itunes sceen.
Itunes does not recognize the ipad.
Anyone any ideas exept for turning it in for serviceMakes sure you disable any antivirus or software firewall on your desktop. They can get in the way of the update, causing this problem.
Have you actually got the update downloaded yet? If not, it might be helpful to download and install separately -
Updated to 2.0.1 now stuck on connect to itunes logo
I updated to 2.0.1 and now my ipod is stuck saying connect to itunes. I can restart the ipod only to see coneect to itunes, the pc does not recognise the ipod and I cannot get it into DFU mode. Please help
I guess hunting Bears is complicated.....(sorry, inside joke between myself and neuroanatomist).
I'm sorry about your phone. I've never had to restore or wipe my phone, so I'm really no help there. Might want to take a look at this post. Some guy discribes how to wipe it and start over.
http://discussions.apple.com/thread.jspa?threadID=1644897&tstart=0
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