Updated iphone 3g software and LOST ALL CONTACTS!

PLEASE HELP! I updated my iphone 3g to the latest software the other day and in return got a clean iphone.... no contacts, no notes, no nothing!
I think I read everything posted here, and I already tried:
1. importing from sim - got nothing.
2. restoring iphone, then re-synching from backup - got nothing.
I don't even seem to have the location of the backup files on my desktop hp - is that even possible?
Please help - totally lost without my 300+ contacts.... Thank you!!

Yea I guess that now. It would be nice to have known this prior to doing an update. Apple's self help guides do quote that the contact information is contained within a backup:
Backed-up information includes purchased music, TV shows, apps, and books*; photos and video in the Camera Roll; device settings (for example, Phone Favorites, Wallpaper, and Mail, Contacts, Calendar accounts); app data; Home screen and app organization; Messages (iMessage, SMS, and MMS), ringtones, and more. Media files synced from your computer aren’t backed up, but can be restored by syncing with iTunes.""
It also seems crazy that the backup would store recent calls i.e. the numbers but not the names they are linked too. Oh well I hope Apple either edit the above clause or make an easier way of backing up contacts to itunes. I don't want the numbers on my phone to be merged on my email program!

Similar Messages

  • Updated 2.2 Iphone Software and lost all contact information! HELP!!

    I have the old 8G Iphone and updated the new 2.2 Iphone software and lost all my contact information,video, pics,etc. I tried to hit restore and it did not bring anything back. Does Itunes save info as a back up? HELP!!
    Anthony

    In regards to contact info, the iPhone is designed to be synced with a supported application on your computer.
    With XP, this can be with Outlook 2003 or 2007, or with the address book used by Outlook Express, which I believe is named Windows Contacts.
    Photos captured by your iPhone should be imported by your computer, as with any other digital camera.
    Music and video transferred to your iPhone should remain in your iTunes library on your computer, and the same for photos that were transferred to your iPhone from your computer.
    iTunes creates and maintains a backup of your iPhone, which is updated if needed as the very first step during the sync process - if any of the data included with your iPhone's backup has changed since the last sync.
    The backup stores data such as most iPhone settings, email account settings, SMS messages, notes created with the Notes application, recent calls, call favorites, contact info, and photos that were captured by your iPhone, but it isn't a good idea to depend on your iPhone's backup only for the last two. As already provided, contact info is designed to be synced with a supported application on your computer, and photos captured by your iPhone should be imported by your computer - as with any other digital camera.
    You updated to 2.2 from which firmware version, and did you sync your iPhone with iTunes immediately before installing firmware update 2.2 to update your iPhone's backup if needed?
    You can try restoring your iPhone with iTunes from your iPhone's backup. This will completely erase your iPhone followed by re-installing the current firmware version, which is 2.2. After 2.2 is re-installed, you will be prompted to restore your iPhone from your iPhone's backup, which is the default selection. After your iPhone is restored from your iPhone's backup, this must be followed by a sync with iTunes to re-transfer your selected iTunes content from your computer to your iPhone along with any photos transferred from your computer to your iPhone.
    If your contact information and photos that were captured by your iPhone are not restored from your iPhone's backup and you didn't sync contact information with a supported application on your computer and you didn't import the photos that were captured by your iPhone, this data will be lost.

  • I just updated to the IOS5 and lost ALL contacts

    I just upddated to the IOS5 and it told me to transfer my purchases to my itunes, which i did. I then installed IOS5 to my iphone 3gs. And followed the on screen prompts on the phone. But upon Exploring i found ALL my contacts were gone. Any ideas? Did I just lose my contacts forever? Are they on icloud somewhere? Any ideas about recovery? I did save all my pictures and obviously my music and apps are stored on itunes.

    I got them all back . Here's how.
    1. plug in your phone to itunes and wait for it to show up in the devices
    2. right click on your device and click restore from backup.
    3. Ta Da!
    Hope this works. Btw this wont erase the IOS5 software just restore your contacts,notes,and such. IOS5 will remain intact. 

  • Updated to Is o5 and lost all contacts

    Hi everyone,
    I have updated to os 5 today. Took all the precautions beforehand pressing sync and backing up etc. After the update I have lost all my contacts and apps and how they were arranged on the home screen. Stangely, I still have all my text messages. I'm not bothered about my apps or music they can be purchased again but is there any way of getting my contacts back? I have spent 3+ hours trying many of the options that other have used after a google search but they don't work. Please help me
    John

    Yea I guess that now. It would be nice to have known this prior to doing an update. Apple's self help guides do quote that the contact information is contained within a backup:
    Backed-up information includes purchased music, TV shows, apps, and books*; photos and video in the Camera Roll; device settings (for example, Phone Favorites, Wallpaper, and Mail, Contacts, Calendar accounts); app data; Home screen and app organization; Messages (iMessage, SMS, and MMS), ringtones, and more. Media files synced from your computer aren’t backed up, but can be restored by syncing with iTunes.""
    It also seems crazy that the backup would store recent calls i.e. the numbers but not the names they are linked too. Oh well I hope Apple either edit the above clause or make an easier way of backing up contacts to itunes. I don't want the numbers on my phone to be merged on my email program!

  • Updated to iOS 5.1.1 and lost all contacts, messages, and photos specific to this iPhone.  Is there anything to retrieve the lost info?

    Updated software to iOS 5.1.1 and lost all contacts, messages, and photos specific to this iPhone.  Is there any way to retrieve the lost info?

    if you don't have a backup on iclouds or itunes that you can restore to, then all is gone.  http://support.apple.com/kb/HT1766

  • Something happened to my phone and lost all contacts.I did not know this and backed up my phone.When i tried to restore back up the contacts were still not there.How to access older back up?

    Something happened to my phone and lost all contacts.I did not know this and backed up my phone.When i tried to restore back up the contacts were still not there.How to access older back up?

    Her contacts would be wherever she put them
    The iphone is designed to be synced to your computer or cloud service regularly.  If she failed to do this, then they are likely gone.

  • I just backed up my ipad2 to my PC and updated to iOS 5 and lost all my iBook downloads?

    I just backed up my ipad2 to my PC and updated to iOS 5 and lost all my iBook downloads?

    If your back up was successful, then just resync.  The books are there.  If they are not, simply go back to the bookstore and redownload them for free.

  • Updated to ios 6 and lost all music but nothing else no music on my itunes either but theres a purchase history what do I do

    updated to ios 6 and lost all music but nothing else no music on my itunes either but theres a purchase history what do I do

    iTune>Purchased>re-download your songs

  • HT4994 i did the recent upgrade for my iphone 4s (ios6) and lost all my contacts.  How do I get them back?  They are stored on my pc on microsoft outlook

    I did the ios6 upgrade on my iphone 4s and lost all my contacts.  Can I get them back?  They are stored on my pc on microsoft outlook.  thanks

    Thanks, but I checked iCloud and it has none of them.
    If it backed up to my laptop, that died and I just got the new computer. The one that's crashed won't even boot, so there's no way to even tell if it was syncing the contacts along with all the phone photos. Literally happened at the same time - it was because I had the new computer that I was finally able to pull the photos off the phone and make room for the upgrade. It had refused to upgrade for lack of space for some time.
    I had thought it was set to sync to iCloud but it vanished from BOTH my phone and the cloud. That's why I'm so angry about it.

  • TS2776 Updated iPhone software and lost all my contacts. Previous updates worked fine. Phone backed up, installed software and the music, apps etc, but no contacts.  Have tried several times but no data at all. Any ideas?

    Updated my iPhone with latest software and all my phone contacts have vanished.  Phone backed up as normal, then installed software then re-installed music, apps etc, but no contacts.
    Have updated software before with no issues.  Have tried using tips from help page with no change - just a blank contact list.
    Any ideas?

    SimonPG63 wrote:
    Sync via PC - Thought I'd backed up as it said it was backing up the phone.  Having searched through here I see that the contacts aren't automatically saved!  Why is that when everything else is?
    Contacts are made to be synched to your computer or a cloud service.  There is therefore no NEED to include them in your backup.  Same reason iTunes media is not part of the backup.  It's already on the computer.
    SimonPG63 wrote:
    Seems I've lost everything - Supposed to back up via Outlook address book I read - So why isn't that made obvious....?
    Had you read the User Guide before using your phone, it would have been obvious. 
    Your data loss here is clearly user error and you have no one to blame but yourself.  The User Guide CLEARLY outlines the way your phone should be used to minimize data loss.
    Sorry, but it's time to put on your big boy pants and accept responsibility for your inactions.

  • Updated iPhone 4S yesterday and lost Contact Icon

    Updated iPhone 4S yesterday re. automatic upgrade reminder.  System must have crashed while upgrading and I was 'told' to connect with iTunes and restore.  I did this.  Lost the apps (no worries) and it seems to have kept my contacts (can text, email and phone) but have lost the CONTACT ICON.  Any ideas how I find it and install?

    When iPad is off and not connected to internet, you'll will not be able to track, lock or wipe the iPad.
    Apple do not track iPad.

  • Help!!  My brother tried to load music on my iphone 5 and synced the wrong device on itunes and lost all contacts and photos

    My brother synced an old device to my iphone 5 from itunes and it overwrited all my contacts and photos with everything
    from the old itunes device.  HELP.. how can I get back all my photos, contacts and apps?  Would itunes have saved this
    somehow when the device synced?
    I'm devastated  - we just moved from Boston to Cali and loosing all my info. tonight has crushed me! Any help is so
    greatly appreciated

    If you've been using your phone as recommended in the User Guide, you've synched your contacts with a cloud service like Google, MobileMe or iCloud, or with a program on your computer like Address Book or Outlook. 
    Your contacts should still be safe in those programs and ready for resynching.
    If, on the other hand, you've relied only on the iPhone to maintain your contacts, then you have just learned a valuable lesson, and this is why is is NOT recommended by Apple. 
    Likewise, it's recommended that photos get uploaded from your phone to your computer for safe keeping.  Did you do this?

  • I recently synced my iphone and lost all contacts

    Can anyone tell me how to get my contacts back onto my phone please?

    i just synced it up to my laptop, which is the only computer i use for my phone or itunes. I synced and all contacts are gone. And i don't see a button to put them back on.

  • Updated iPhone, caused Crashing and loss of contacts

    Hello
    I recently updated my iPhone which is using iOS 7. I noticed after the update, that when I went to messages, most of my chats were missing. Additionally, some contacts are availible in messages, but are not availible in Contacts. My phone is also crashing almost all the time. Many of the chats had phone numbers which I had not stored in my contacts, and I now have no way of getting them back. I am using an iPhone 4.
    Can anybody help me?

    Although contacts are included with the iPhone's backup (so is a bunch of other data), contacts are designed to be synced with a supported address book application on your computer. Not a good idea to depend on the iPhone's backup, the iPhone, or any cell phone alone for this data, which can be lost or stolen.
    If your husband is not syncing contacts with a supported address book application on the computer - with a Mac this can be with the Address Book application, and if the contacts were not restored with the backup, kiss the contacts goodbye.

  • Tried to update iphone via itunes and now all stopped working

    So, after some issues with drivers over the weekend, I decided today to finally update iphone.
    Attached phone to laptop, started upgrade.
    Now it has completely frozen with the itunes icon on the screen alongwith a usb cable.
    According to itunes the phone is in recovery mode and needs to be restored prior to anything else.
    But it simply won't do anything. It has lost and since found the driver again, itunes is working, phone is frozen.
    Apparently the best driver is installed.
    Going to work now, so will check in later.
    Cheers all.
    G

    You will have to restore. If the option is there or available forst back up your device to itunes. After the backup is complete you may backup from restore. This will restore your device whilst at the same time keepin all of your previous data. nothing will be wiped off.

Maybe you are looking for

  • Keyboard-lock of swing program on Linux box

    We are developing swing program on Linux, and we often meet keyboard-lock issues. I try to simplify some of them to small programs, and still meet keyboard-lock. Here I post two programs to show the error: //---first ---------------------------------

  • Report to find user ids which are expiring ...

    Hi all, We need to have a report which will give a list of people whose SAP ID passwords are expiring so that they can change their passwords. Is there any standard report to get this list ? If we need to have a custom report where can we get the dat

  • App transfer iphone to mac book

    Can you advise why I have loaded bejeweled & bejewled blitz on iphone & cannot transfer it to macbook

  • One step with STO

    Hi Gurus, I use One step procedure on STO between 2 plants in the same company codes. So I create a STO using ME27. Next I thought that because I used "One step" procedure, I can only create a Good issue from Supplying plant to create automatically t

  • Itunes erased every song i've downloaded over the last six months

    I just had my computer fixed and had to download itunes again then when i connected my i pood it wldnnt recognize tht it was attatched unless i selected to have the songs on this new library put on my ipod which is stupid there was no songs in the li