Updated iPhone 5S, now locked out???

Just bought iPhone 5S 2 weeks ago. It had an OS update and I updated. Now i'm locked out of phone. I used to have the Touch ID and dont remember setting a password. Please help...

to have your touch id enabled, you will have to provide a passcode.
chances are that you forgot your passcode
Explanation:
http://support.apple.com/kb/HT5883
Forgotten passcode
Follow the link
http://support.apple.com/kb/HT1212

Similar Messages

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    Does anyone know how to get back in their phone after updating ?

    It sounds as if you have a second-hand iPhone.  The original owner of the iPhone will have to unlock it, or it will remain useless to you.  It is Activation Locked as described here:
    Find My iPhone Activation Lock - Apple Support

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    Connect your iPad to iTune (computer) and do a restore.
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    Hi Email_user_02,
    Thanks for the post and welcome to the forum.  I am very sorry to hear you have been locked out of your email account.
    If I had to speculate as to what has happened I would think that when the home move order was placed your email address was not moved to your new account.  If your email is not linked to a broadband account or premium mail then the message you are receiving would be correct.  However its clear that this is our fault and I am really sorry about this. This is something that I can sort out.
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  • HT201210 Before updating ios on my ipad I didn't have a passcode. It now wants me to log in a code. I tried one I used previously, then 0000 but am now locked out and my ipad is disabled!

    Before updating ios on my ipad I didn't have a passcode. It now wants me to log in a code. I tried one I used previously, then 0000 but am now locked out and my ipad is disabled!

    Forgot password or device disabled
    http://support.apple.com/kb/ht1212

  • Forgot paaword to ipod now locked out

    Forgot password to ipod touch and now locked out? anyone know what to do next

    If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
      1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
      2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
      3. iOS- Understanding passcodes
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
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         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the
              Back Up option. If you have just backed up the device, it is not necessary
              to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup. If you do not have a
              backup to restore, then restore as New.
    If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.

  • I was doing OS5 help update iphone but now no longer connects to PC and iTunes does not see the phone

    I was doing OS5 help update iphone but now no longer connects to PC and iTunesdoes not see the phone

    Hold Sleep Button with Home Button toghether until it restarts Always it takes 8 to 15 seconds, after it restarts leave the sleep button and remember do not leave the home button it automaticlly switches to DFU mode.

  • This really *****,.I just bought a ipod 5th gen,...it was stolen,..i got it back,..but i am now locked out because of icloud lock,.please help

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    Take your original proof of purchase from an Apple authorized retailer (or Apple Store) and the police report, make a Genius Bar appointment at your nearest Apple Store and they should be able to help you.

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    Reset network settings.  Settings => General => Reset => Reset Network settings.  You will have to log back into any Wifi network you had saved on your phone. It will also make sure you are connecting to the nearest cell tower.
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    > What are the steps to clear this policy?  We have a backup local admin
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    GUTES Buch über GPOs lesen?
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    I forgot my phone password and am now locked out. What do I do

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    ~Lyssa

  • HT204053 My iphone is now locked at activation screen.My old Iphone purchased from Japan to Vietnam nam.toi reset iphone without knowing the old icloud account and I can not contact the previous owner to do now iphone.

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    The phone is useless unless you can contact the previous owner. There is nothing anyone can do to help. If you are able to contact, the following contains instructions on what they need to do: iCloud: Activation Lock

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