Updated iphone software, now phone is frozen on picture of USB to itunes
I need help...I finally updated the software on my iphone 4, then after it installed, the screen shows a picture of a usb cord going to itunes...i can't shut phone off, it's frozen...I tried to link to itunes, nothing is happening!
http://support.apple.com/kb/HT1808
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I am pretty sure my computor didnt begin lagging until I tried upgrading my Iphone software, it was stuck on "Backing up Iphone" for about an hour, an error occured and I had to reset my computer, all aspects of my computor are extremly slow
Had the same thing happen to me when I tried syncing my iPhone this a.m. - talked to Apple 7 hours ago and evidently there's an "issue" with the iTunes server. The Apple adviser told me to try syncing in an hour. Well, rather than do that, I've continued to check Twitter, searching on "itunes sync" or "itunes server" - seems the problem's still going on.
I'm going to wait it out til tomorrow. Or whenever.
The REASON I was synching is that ever since the iOS 5 "upgrade" photos that were in albums synced from iPhoto had disappeared. Not all the photos, just all the photos in some albums. Weird.
Too many bugs in iOS 5 (syncing, Bluetooth connectivity, etc.). They should have waited til it was right before releasing it. -
I updated iphone software, now I cant drag and drop my music onto my iphone
help! I cant drag and drop my Genius music lists to my iphone???
Yes it is. I also tried dragging and dropping without using the Genius feature and I still can put music on my iphone??
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Tried to update device software, now can't connect to device via USB
I tried to update my 8100 to the 4.5 software. I first updated the desktop software to 4.7, then tried to update the device, but the process failed.
Now, when I open desktop manager it shows as not connected to the device. I can go into the device mamager properties and select the balckberry, but when I return to the destop amanger it says no device.
It appears that whatever I do it does not recognise the usb device.
The display on the 8100 is only text, no graphics or phone company info, and it is basically inoperable.
There are options on the display for some applications, but if I choose them, it says app not found.
Is there a way to force an update to it? Or have I poohed this phone?
Thanks in advance
edit:
I have pulled the battery on the unit to reboot it, and have tried going back to an older revision of desktop manager
Message Edited by gw22 on 12-05-2008 04:22 PM
Solved!
Go to Solution.1. Unplug the BB from the USB and PC. Reboot the PC completely from off.
2. For the BB, you might not have loaded back the Theme that was in use on the device when you upgraded, which will normally give you a black/white screen. You need to follow the instructions below.
You will need to use JL_Cmder to wipe the device and subsequently load the OS to the device. Follow the instructions here:
http://www.blackberryfaq.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F
If JL_Cmder does not work, follow this instructional:
http://www.blackberryfaq.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
iwas updating my iphone 4 to ios 5,did NOT work.
now it is frozen with picture of phone lead,arrow and itunes icon.
phone will not connect to itunes for me to retore.
PLEASE HELP ANYONE !Have you tried putting the phone into recovery mode : http://support.apple.com/kb/HT1808 ?
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i have to restore my phone from back up but in order to do it i had to update my software. now that my software is updated there isnt enough room on the phone to back up. is there a way to only restore certain things from the backup like contacts?
Because it says it's incompatible when it can't be, I got hope. I get error messages all the time with my iPod and iPhone that it cannot sync and that 'this device is not capapble of connecting to iTunes' stuff. I literally forget that happened, plug it in again and it works, I later realize that iTunes made a mistake, they do that.
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attempting to update iphone software via pc. itunes engaged. back up does not appear to have occurred. device now locked. requesting restore action. anyway to save photos in this status? or restore after?
it was just the biggest mistake of today, not my life :P
restoration steps i took were:
1. connect the dead phone to another pc with itunes turned on
2. follow the notifications on that itunes
3. restore the phone
4. disconnect the phone after the restoration without clicking any buttons of that itunes
5. connect the phone to my own pc
6. my own pc can recognize the phone and itunes will try to restore the backup of my phone
7. restore from the backup on my pc
8. sync everything (tick all the apps in itunes manually since there is no such button to select all) and reorganize all the apps
9. after ca. 25 min, the phone is back to the previous sw version -
"Verifying updated iPhone software" message for 4 hours now, please help!
I'm trying to update to 1.1.1 for 4 hours now, and after downloading and extracting the "Verifying updated iPhone software . . ." message doesn't disappear, nor does it advance or anything.
my phone has never been hacked in any way nor have there been any 3rd party things installed. I signed up as a new at&t customer on day 2 of the iPhone release and never had any trouble till now.
I'm currently overseas and won't be back for the next month. so I've been using me iPhone as an iPod and mail device (wherever I have wireless access) since at&t isn't working here.
could that be why it is not verifying the software and "stuck" in this mode for more than 4 hours now?
I haven't gotten any of the error messages that are mentioned in the other threads, but I'm afraid to disconnect it, as I'm not sure what's going to happen.
Please help!never mind. I disconnected it, had to restore it to factory settings, but it all came back and now it's working with the new udpate!
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I've downloaded the ios7 software to my iphone but it didn't let me install it over air so I connected my iphone to itunes and updated it .. it's now stuck half way through saying 'updating iphone software' it's been like that for 40 mins .. should I be worried?
I imagine a ton of people are attempting to activate after the update, and the server is getting overloaded. Simple patience, maybe keep trying, and if possible, try a little later. Think of it as all those people lining up at Apple Stores + about a million more.
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I was trying to update my iPhone but now it is frozen on the black screen with the apple icon. It won't do anything. Any suggestions?
Is your iphone hacked/jailbroken?
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Recently updated iphone 4 now have no service or always searching I appear to get signal sometimes but one bar and weak 3G but this will go within a minute so is useless I am joy using my phone as much due to this so start off day with 100% to come to find my phone at the end of the day with 14% this is usually not the case as I do not have to charge it as often as I am I am disappointed with apple and want a solution does anyone have any ideas ????
Reset network settings. Settings => General => Reset => Reset Network settings. You will have to log back into any Wifi network you had saved on your phone. It will also make sure you are connecting to the nearest cell tower.
Reset phone, hold down both Home and Sleep/Wake buttons and continue hold them down until the Apple logo appears on screen.
Reset All Settings. Settings => General => Reset => Reset All Settings. You won't lose any data or content, but you will have to go into settings and turn on or off anything you have previously turned on or off.
Run the battery all the way down to the point where the phone will not turn back on. Recharge the phone overnight using a wall charger, not a USB port on your computer. -
Tried to update software now phone has itunes logo on screen and ont do anything
got mesage asking to update software now phone has itunes logo on screen and wont do any thing else on i tunes say device not found
http://support.apple.com/kb/HT1808
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i am updating my iPhone4s with the most recent OS software update and its been almost 3 hrs now and it has not completed its update. It is still " verifying updated iPhone software. How long does it take for the update to be completed. Thanks
Well the term "hotlined" I have never heard before. In any case many states (like NY) just passed regulatory powers to the State Public Service Commission of which it may be called something different in your state. You could file a complaint with them. Or file a complaint with your state attorney generals office, they also take on wireless providers.
The problem here is the staff you speak to are poorly trained, in days gone by it took one call to them and they pulled up your account and see the error and had the authority to remove any errors. They did not remove legitimate account actions, but used their heads instead of putting a customer off or worse lying to the customer.
Its a shame you have to go through what you going through.
Good Luck -
I was doing OS5 help update iphone but now no longer connects to PC and iTunesdoes not see the phone
Hold Sleep Button with Home Button toghether until it restarts Always it takes 8 to 15 seconds, after it restarts leave the sleep button and remember do not leave the home button it automaticlly switches to DFU mode.
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While updating iphone software to 5.0.1, I am getting error that Iphone could not be updated because the firmware file not compatible.
Can anyone help me to resolve this issue.Using iTunes 10.5.2.11 on a PC running 64 bit Windows 7
First did a full back up of iphone using iTunes
Put iphone into Recovery Mode ( http://support.apple.com/kb/ht1808 ). Erases all user data and settings!
Disconnected USB cable from iphone
Powered off iphone by holding down Sleep/Off button until slider appeared, slid to off, waited until screen dark
Pressed and kept holding Home button while plugging cable back into phone
I still saw the graphic on the iphone that said to plug into iTunes, so I unplugged and re-plugged cable. (I may have released the Home button too soon)
Recovery Mode alert came up in iTunes.
Followed all iTunes prompts to restore phone - it downloaded and sucessfully installed iOS 5.0.1
iphone did not appear in iTunes due to missing pairing file (that made me nervous)
iphone was now at factory settings. I followed prompts on iphone screen to start reactivation process
Eventually the iphone asked if I wanted to restore from a back-up (whew!)
A window opened in iTunes and I was able to select my previous back-up file for the restore
A full restore from back-up then occured
I also allowed a carrier settings update to occur when prompted (not sure that happens in all cases)
When the restore was done I had to re-enter some passwords, but everything was there
iOS is now 5.0.1 (9A406). The whole process took about an hour.
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