Updated iPhone Software to vers 2.0. Now "Sent" messages & folder are gone

*Just downloaded (40 mins) & installed iPhone Software version 2.0.*
Contacts/Phone/Bookmarks/Music Library/Picts are all OK. _PROBLEM IS I've lost all my Sent Email messages and Sent Folder for each mail account and no longer have access to any messages sent from my iPhone_. It's ironic because during iPhone 2.0 update, there was a message about backing up mail/contacts/picts et al. After update & firmware update, iTunes restored info to my iPhone, but all sent messages are gone. Everything else appears to be OK.
*Does anyone have any idea how i can retrieve them.* (Seems if they were backed up to iTunes, that it should be possible to restore the same information).
[I turned off "Push" by navigating on the iPhone:SETTINGS>FETCH NEW DATA>PUSH- "off". Since turning PUSH off, new sent messages (i.e. after 2.0 upgrade) appear in sent folder, but older sent messages are still missing in action.
Your thoughts & comments are greatly appreciated!
Geoff

This may be odd... responding to my own posting, but for anyone with similar issue, I just spoke with the people at "1-800-myiphone".
Result: "Sent Messages, and Sent Message Folder are both temporary, and are not part of itunes/iphone syncing or backup features".
To restore the prior Sent Messages that existed in the earlier iphone software version 1.14 is impossible as messages are not stored on AT&T's servers, and iTunes does not sync "sent messages." The only work-around to re-populate missing sent messages is for the recipients of those messages to forward messages back from their computer, not their iphones, (Remember iPhone strips attachments from forwarded messages, therefore recipients who have iphones must 'forward back message from their computer only).
After migrating to iphone software version 2.0, it is a really good idea to do a "Bcc:" (Blind Carbon Copy) to onself on all future messages. That way messages will arrive in your 'inbox' which can be synced and restored via iTunes software.
In short, I think Apple is using a technical glitch in it's software update to coerce users to use the "MobileMe" service that Pushes and syncs messages to an iPhone and the user's other computers.
Hope this posting is helpful to others.
Sincerely,
Geoff

Similar Messages

  • Upgrade iPhone to the new OS4 and now all my contacts are gone

    I took the new OS4 update and now all my contacts are gone! I tried restoring from a previous backup and they're still not there!
    This is very disturbing.
    What can one do to restore their contacts (that should have never been deleted in the first place)?

    I’ve contacted a friend that works for Mac; He is a bit of a genius. Apparently when you reboot there will be a copy of your backed up phones details from before you installed the new software. I'm currently trying this and just pressing ok to all of the error messages. Looking at the screen on itunes that displays the usage, over time it’s filling up more and more. Maybe also give it a go and see if second time lucky things come back, especially all those contacts. Ill let you know how I go.... I’m definitely considering blackberry after this and I have been an iPhone devotee from the start!! NOT HAPPY JAN

  • Help - Stuck in Verifying updated iPhone Software for about 30 min now

    Is this expected? If so - when should I stop and start over?
    thx

    I have this same issue, and have had it before. When the last update was released my phone became a paperweight and discovered it was my PC. I have no issues syncing and backing up on this PC, it's only when I have to update the firmware or restore it. For some reason the USB port cuts out midway through the update and the phone gets stuck in the "connect to itunes" screen and will not restore. When I hook it up to my work PC, no problems. Except that the phone will not except any backup files I have on my work PC. So basically I have to start fresh, whick blows!!!!
    Like an idiot, I forgot about my past experience and updated last night, same story. Came into work today and restored it. I synced the iphone with my work PC on Friday and of course it's showing no back up file, my last one is from September and it doesn't work.
    Bottom line, try another PC/MAC and u should be good, but don't expect it to restore.
    Does anyone know if I can copy my backup file from my home PC, put it on my work PC, and attempt to restore it??? HELP!!!!!!

  • HT1688 i updated the iphone 4s to ios 7 and now all my apps are gone. How can I get them back?

    how can i get my apps back

    Hey ramsrocket,
    To get back those apps, follow these directions:
    Tap App Store.
    Make sure you're signed in with the same Apple ID used for the original purchase.
    Tap Updates.
    Tap Purchased on the resulting screen.
    Locate the app in your Purchased tab.
    Tap the download icon.
    The app will begin downloading and you'll be taken back to your home screen.
    via: Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/HT2519
    Take care,
    Delgadoh

  • I backed up my iphone to my itunes account and now all my contacts are gone can I get them back?

    I backed my Iphone up to my new Itunes account and I have lost all my contacts.  Please tell me there is a way I can get them back?

    Check this article: http://support.apple.com/kb/ht4946
    This is what it says under "iTunes will back up the following information":
    Contacts* and Contact Favorites (regularly sync contacts to a computer or cloud service such as iCloud to back them up).
    * Your contacts are part of the backup to preserve recent calls and favorites lists. Back up your contacts to a supported personal information manager (PIM), iCloud, or another cloud-based service to avoid any potential contact data loss.
    Sounds like you may have experienced some of the "contact data loss".  I suggest using iCloud in the future.

  • Firmware 3.1 update sitting at "Updating iPhone Software" for about an hour

    I am running on 10.6 OS X, iTunes 9, my phone backed up successfully, but it's sitting at the Updating iPhone Software for nearly an hour now. It is at around 75% on that step and looks like its only 10% on the phone itself.

    Here is a list of actions logged in the consols
    9/9/09 4:51:41 PM [0x0-0x81081].com.apple.iTunes[1138] Child process initialized.
    9/9/09 5:08:39 PM [0x0-0x81081].com.apple.iTunes[1138] Child process initialized.
    9/9/09 5:08:39 PM AppleMobileBackup[1413] BackupAgent starting up...
    9/9/09 5:08:39 PM [0x0-0x81081].com.apple.iTunes[1138] 2009-09-09 17:08:39.116 AppleMobileBackup[1413:903] BackupAgent starting up...
    9/9/09 5:21:36 PM [0x0-0x81081].com.apple.iTunes[1138] Child with pid 1413 exited normally
    9/9/09 5:26:31 PM [0x0-0x81081].com.apple.iTunes[1138] iTunes: Read failed
    Anyone care to offer up some info on this? I'm a little worried about that last one on the list....

  • While updating my iphone software it got intruppted and now showing connect to itune not getting restored

    while updating my iphone software it got intruppted and now showing connect to itune not getting restored please help

    Try doing a hard reset on the phone;
    1. Hold Home and Sleep/Wake buttons at the same time;
    2. Wait for the Apple logo to appear (ignore the slide to Power Off option)
    3. Let go of the buttons when you see Apple on the screen
    4. Allow iPhone to reboot;
    If you are still unable to get the phone to power on, charge, or connect to iTunes; it could possibly require service. (hardware replacement)

  • I've downloaded the ios7 to my iphone but it didn't verify so I connected my iphone to itunes and updated it .. it's now stuck half way through saying 'updating iphone software' it's been like that for 40 mins .. should I be worried?

    I've downloaded the ios7 software to my iphone but it didn't let me install it over air so I connected my iphone to itunes and updated it .. it's now stuck half way through saying 'updating iphone software' it's been like that for 40 mins .. should I be worried?

    I imagine a ton of people are attempting to activate after the update, and the server is getting overloaded. Simple patience, maybe keep trying, and if possible, try a little later. Think of it as all those people lining up at Apple Stores + about a million more.

  • I have updated to the latest itunes and my iphone software to version 5 but now it wont let me sync my custom made ringtones ??? help !!

    i have updated to the latest itunes and my iphone software to version 5 but now it wont let me sync my custom made ringtones ??? help !! it says it can sync them but then it does not copy them from my itunes back onto my phone ?

    I have the exact same issue. I havent found our what is causing it either. Multaple re-install attempts with no success. I have to use Windows Media Center to burn audio discs.  Any other advice?

  • Attempting to update iphone software via pc.  itunes engaged.  back up does not appear to have occurred.  device now locked requesting restore action.  anyway to save photos in this status?  or restore after ?

    attempting to update iphone software via pc. itunes engaged. back up does not appear to have occurred.  device now locked. requesting restore action.  anyway to save photos in this status? or restore after?

    it was just the biggest mistake of today, not my life :P
    restoration steps i took were:
    1. connect the dead phone to another pc with itunes turned on
    2. follow the notifications on that itunes
    3. restore the phone
    4. disconnect the phone after the restoration without clicking any buttons of that itunes
    5. connect the phone to my own pc
    6. my own pc can recognize the phone and itunes will try to restore the backup of my phone
    7. restore from the backup on my pc
    8. sync everything (tick all the apps in itunes manually since there is no such button to select all) and reorganize all the apps
    9. after ca. 25 min, the phone is back to the previous sw version

  • I am updating my iPhone4s with the most recent OS7.3software update and its been almost 3 hrs now and it has not completed its update. It is still " verifying updated iPhone software. How long does it take for the update to be completed. Thanks

    i am updating my iPhone4s with the most recent OS software update and its been almost 3 hrs now and it has not completed its update. It is still " verifying updated iPhone software. How long does it take for the update to be completed. Thanks

    Well the term "hotlined" I have never heard before. In any case many states (like NY) just passed regulatory powers to the State Public Service Commission of which it may be called something different in your state. You could file a complaint with them. Or file a complaint with your state attorney generals office, they also take on wireless providers.
    The problem here is the staff you speak to are poorly trained, in days gone by it took one call to them and they pulled up your account and see the error and had the authority to remove any errors. They did not remove legitimate account actions, but used their heads instead of putting a customer off or worse lying to the customer.
    Its a shame you have to go through what you going through.
    Good Luck

  • "Verifying updated iPhone software" message for 4 hours now, please help!

    I'm trying to update to 1.1.1 for 4 hours now, and after downloading and extracting the "Verifying updated iPhone software . . ." message doesn't disappear, nor does it advance or anything.
    my phone has never been hacked in any way nor have there been any 3rd party things installed. I signed up as a new at&t customer on day 2 of the iPhone release and never had any trouble till now.
    I'm currently overseas and won't be back for the next month. so I've been using me iPhone as an iPod and mail device (wherever I have wireless access) since at&t isn't working here.
    could that be why it is not verifying the software and "stuck" in this mode for more than 4 hours now?
    I haven't gotten any of the error messages that are mentioned in the other threads, but I'm afraid to disconnect it, as I'm not sure what's going to happen.
    Please help!

    never mind. I disconnected it, had to restore it to factory settings, but it all came back and now it's working with the new udpate!

  • While updating iphone software to 5.0.1, I am getting error message that Iphone cound not be updated because the firmware file is not compatible. Can anyone help me to resolve this issue.

    While updating iphone software to 5.0.1, I am getting error that Iphone could not be updated because the firmware file not compatible.
    Can anyone help me to resolve this issue.

    Using iTunes 10.5.2.11 on a PC running 64 bit Windows 7
    First did a full back up of  iphone using iTunes
    Put iphone into Recovery Mode ( http://support.apple.com/kb/ht1808 ). Erases all user data and settings!
    Disconnected USB cable from iphone
    Powered off iphone by holding down Sleep/Off button until slider appeared, slid to off, waited until screen dark
    Pressed and kept holding Home button while plugging cable back into phone
    I still saw the graphic on the iphone that said to plug into iTunes, so I unplugged and re-plugged cable. (I may have released the Home button too soon)
    Recovery Mode alert came up in iTunes.
    Followed all iTunes prompts to restore phone - it downloaded and sucessfully installed iOS 5.0.1
    iphone did not appear in iTunes due to missing pairing file (that made me nervous)
    iphone was now at factory settings. I followed prompts on iphone screen to start reactivation process
    Eventually the iphone asked if I wanted to restore from a back-up (whew!)
    A window opened in iTunes and I was able to select my previous back-up file for the restore
    A full restore from back-up then occured
    I also allowed a carrier settings update to occur when prompted (not sure that happens in all cases)
    When the restore was done I had to re-enter some passwords, but everything was there
    iOS is now 5.0.1 (9A406). The whole process took about an hour.

  • IOS 5.1: Stuck at "Verifying Updated iPhone Software"

    Help would be greatly appreciated:
    I'm 'upgrading' to iOS 5.1, and the download seems to have gone fine. But iTunes has been stuck on "Verifying Updated iPhone Software" for about 4 hours. How do I fix this?
    iTunes 10.6.0.40
    iPhone 4
    Windows Vista (yeah, I know...)

    HEY APPLE
    A reply to this sure would be appreciated!
    I have the exact same issue on my iPhone 4S and I am now restoring, hopefully successfully and without losing everything.  I sure hope iCloud actually works for all of my apps!!!

  • "iTunes could not backup the iPhone because the backup was corrupt or not compatible with the iPhone." Anybody else experienced this when trying to update iPhone software to 5.1.1???

    "iTunes could not backup the iPhone because the backup was corrupt or not compatible with the iPhone."
    Anybody else experienced this when trying to update iPhone software to 5.1.1???
    How have you resolved this issue.
    Any help anyone can give will be warmly received!!
    Thanks,
    R.
    London.

    Hello jsachi,
    The article linked below details a number of troubleshooting steps that can help get a backup created in iTunes.
    iOS: If you can't back up or restore from a backup in iTunes
    http://support.apple.com/kb/TS2529
    Cheers,
    Allen

Maybe you are looking for

  • Account 'Contra account: Acquisition value' could not be found for area 01

    Hi, everyone! I am practicing in T-code ABZON. I created one asset and purchased it. When I use T-code ABZON to acquisition with automatic, I cannot post because it has error: Account 'Contra account: Acquisition value' could not be found for area 01

  • To use SSL or not...

    We have setup a Windows Server 2012 R2 Std running Remote Desktop Services (workgroup server), and allow access only by VPN. During setup of the RDS, as I recall, I was not able to install licensing unless I also installed a security certificate. I p

  • Need input on SQL Report

    Hi, I have a sql code which would generate the report. Eg SPOOL TEST.LST TTITLE CENTER 'KDI SQL QUERY REPORTS FOR DAILY MONITORING' SKIP 2 TTITLE LEFT 'CHECKING ANY PRICE FOUND FOR KD PACKS' SKIP 2 SELECT CI_CODE, SORK_NUMB, BATCH_NUMB FROM CONS_TEMP

  • Why can't I access any files on the other computers

    I am currently having trouble retrieving files from other local computers within my area that have Airport cards installed on them (as well as this computer I am currently using, which has the base). While it shows that I have a good connection betwe

  • IPhoto thumbnails are blank, but maximized photo shows up.

    I had to power of my iMac while iPhoto was uploading some photographs. When I turned it back on, iPhoto prompted me to restore the library. I said yes. Now the thumbnails aren't appearing, and when you double click a photo to maximize it, it briefly