Updated iphone4 to new software imessage doesn't work and either does facetime

can someone tell me how to get my imessage to work and facetime .. neither is working since i updated phone.  i've tried all the fixes that i've found online even have restored phone.  still not working.

Start with a simple step. Sign out of FaceTime and sign back in. Test.

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    ACTIVATING FACETIME AND IMESSAGES
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    http://support.apple.com/kb/ts3367

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