Updated ipod nano is now not recognised by windows or itunes

Hi,
I am sure there would be numerous people who are in the same situation. Being computer illiterate does not help the situation i tell you. Can anyone please help?

Welcome to Apple Discussions!
Is everything up to date?
iTunes
iPod Updater
Updating iPod's Software
Also, have you seen and tried this?
iPod missing in "My Computer" or in iTunes for Windows
Finally, when you connect your iPod to your computer, open My Computer. See if the iPod appears there. If it does...
iPod shows up in Windows but not in iTunes
btabz
PS: Next time, plese post in the iPod nano forums

Similar Messages

  • Ipod nano 6th gen not recognised at all in itunes or windows

    Nano was recognised as a device first two times i used it but now not recognised in itunes or in my computer as an ipod. Followed various help suggestions but no change. Does t need software restoring and if so how if not recognised in itunes?

    This problem now solved after a few hours browsing Apple help and other forums like this - tried connecting through usb ports at rear of computer instead of front and instantly itunes recognised it.  Odd since I can still connect my camera through front usb ports - the mystery of computers eh?  Anyone know how to fix front usb ports?

  • Ipod Nano 4th Gen not recognised in Windows Vista, Windows 7 or Itunes and screen blank

    Hello,
    I have a quite old (3-4 years old) iPod Nano 4th Gen.
    The screen is blank, which means it needs charging. When I plug it into my laptop/computer then it doesn't show up which im assuming is because it needs charging.
    When I plug it into my plug charger (plugged into a wall) nothing happens.
    I think this is because the cables (I have 3- 2 computer USB cables and one plug charger cable) being too lose and not connecting to the iPhone fully.
    I have looked at all the articles, I have done the R's, I have tried to restore it, I have pressed the clickwheel and centre button together and I have toggled the hold switch.
    If anyone can help it would be appreciated! (And please save the "take it to apple support" etc... comments for if you can't think of anything else- not being rude but I know this)
    Thanks
    BitMyApple

    Hey, I hear ya and can sympathize. I have the same
    issue. The difference is that my computer can "see"
    my ipod but it refuses to show up in itunes itself;
    therefore, I can't put anything on the ipod (from the
    computer) and vice-versa. Apple support is clueless.
    This is very frustrating to say the least. Itunes
    keeps telling me that my ipod is synced to a
    "different" computer, which isn't true. It's the
    same computer. The difference is that when I first
    got the 'pod and used it with this computer (and
    everything worked fine), I was running XP. I
    installed Vista and after that, all the problems
    started. If I ever get this resolved, believe me,
    I'll post something here.
    I'm guessing that somehow, itunes "sees" what
    computer it's hooked to by "looking" at something in
    the OS. Change the OS and it "thinks" it's seeing a
    "different" computer.
    Try reformatting it.

  • New ipod nano 2nd gen. not loading onto windows or itunes

    I just got an ipod nano 2gb 2nd gen. (refurbished from apple). I updated my former version of itunes (my daughter has a 1st gen. nano, so she's been using itunes with her's with no problems..) to the latest version like the quick start guide says. Plugged in the ipod to the usb port on the back of the computer and the setup wizard pops up, asking to install the software for the device. I try letting it auto search, which it finds nothing, and I get a message saying "your new hardware may not work properly.....". I checked the device manager and the ipod is listed under "other devices" with a question mark by it. I checked to make sure my daughters 1st gen. nano works with the updated itunes and it does with no problems. Now what?
    Ipod Nano 2gb 2nd gen.   Windows XP  
    Dell Dimension 4600   Windows XP  

    I also have a 2nd generation, which I purchased after my ipod Shuffle stopped updating. We plugged it in, followed the instructions but the Nano was not recognised by my PC, however, my nano does get recognised on my husband's pc. My daughters ipod and my old shuffle both are still recognised on my pc. I need to delete the shuffle, as it is faulty, but more importantly, I need to get my pc to recognise the nano. Please help.

  • Ipod mini  and nan2nd not recognised by windows or itunes

    Had ipod mini for two years no problems. My son got a nano 2nd gen in november no problems. latest itunes downloaded and none of the above are recognised. tryed all the quick fixes on the help pages and a few on the discussion page nothing works please help.....

    I'm having the exact same problem, have tried everything listed on this page and the device manager steps. Nothing extra comes up when I click on "show hidden devices" the exact same listings are still there. And there is nothing indicating an ipod mini in the USB section in device manager or "unknown device" or anything.
    The other user said "thank you yes have tried this and message is as follows: windows cannot start this device because its configuration information (in registry) is incomplete or damaged (code19)" - but nothing like that is coming up on mine. None of the R's make anything different. Am I doing something wrong? Can anyone give me a hand?
    Ipod Mini   Windows XP  

  • IPod Nano 2G is not seen by windows or iTunes

    ***
    I have tried the 5R's and re-installed iTunes and used a different usb cable and most of the tips posted here. Nothing helped. The kicker to the whole situation is when I tried exchange it, all the stores are sold out. Thanks apple, thanks for a great Christmas.

    Well, I have the iPod 5th Generation 30GB version which cost quite a pretty penny. It worked just fine right out of the box. I got my little daughter the 2GB nano because she is so young and wanted one like daddy. Well, I guess you get what you pay for. My nano shows up as "Banged out" in Device Mangler and Windows doesnt recognize it. It's pretty **** frustrating if you ask me. I have tried the 5 R's until my fingers are falling off, and nothing has worked. I plugged it into every USB port on my laptop, bought a 7 port hub and plugged it into every single port and tried it 7 times in each port. I think I can safely say that this POS isn't worth a bucket of spit, but ****, what should I expect for forking $150 over to Apple. I guess you have to buck up to $250 before you get anything worth having, and that includes it's accessories. So, now what? Keep perusing these boards and just hand it off to my 8 year old daughter on Christmas day? This is patently insane. There is no reason whatsoever these things shouldnt work on any machine that has a USB port. It's a joke and explains why MS always dominates them in any endeavor.

  • My ipod nano 7th generation not recognised by itunes

    I have done all steps advised by apple support, but my new ipod nano is still not recognised by itunes (latest version). My laptop is HP windows 7. It can see the apple device only as storage but when i open itunes, my ipod nano does not appear at all. pls help...

    Try one or more of the following:
    > Restart your computer
    > Uninstall and resinstall iTunes
    > Register Your iPod Nano
    > iPod not appearing in iTunes
    > Restoring iPod to factory settings

  • My iPod and iPhone are not recognized in Windows 7 iTunes. I've reinstalled iTunes and restarted windows. Now iPod briefly displays, then device manager mass storage shows a yellow exclamation point. iPhone doesn't display in iTunes at all. Please ad

    My iPod and iPhone are not recognized in Windows 7 iTunes. I've reinstalled iTunes and restarted windows. Now iPod briefly displays, then device manager mass storage shows a yellow exclamation point. iPhone doesn't display in iTunes at all. Please advise

    Try Andrei Cerbu's post here, JF Fourie's post here, or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update. See also TS1363: iPod: Appears in Windows but not in iTunes.
    tt2

  • Nano not recognised on windows or itunes and will not charge, help!!!!

    i went to update my ipod the other day and it said that the ipod was corrupted, so i took it out and pluged it back in again and it worked fine. then i went to charge my ipod on the computer a couple of days later and its not regognised on windows or itunes and will not charge!
    i have reset, restarted and updated etc and nothing has happened. i have read other thru peoples messeges who have simular problems and they say that reinstalling and reseting to factory conditions doesnt work.
    can someone please help me or has any one had the same problem? thanks

    can i put it into disk mode if the computer doesnt recognise it at all?
    Yes, you can.
    "Putting your iPod into disk mode" is simply a process that involves pressing a few buttons on your iPod, getting it into Disk Mode.
    To put your iPod into Disk Mode, follow the steps in this article -> Putting your iPod into Disk Mode
    As Bryan said, see if the iPod is recognized by your computer when it's in disk mode.
    -Kylene
    If any post helps or solves your problem, please click the "Solved" or "Helpful" buttons on top of that post. Thank you for helping the boards!

  • Ipod in not recognised by windows or itunes. PLEASE HELP!!!!!!!!!!

    I have a 5th gen 30gb video ipod which was fine up until the start of january when i tried to connect my ipod to my laptop and it was not recognised by windows as a usb device, i'v been through the device manager and can not find it there. USB port are fine as other things connect, i've tried 3 different usb cables. I've run diagnostics and got the following
    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Dell Inc. Inspiron 1501
    iTunes 7.5.0.20
    CD Driver 2.0.6.1
    CD Driver DLL 2.0.6.2
    Current user is an administrator.
    The current local date and time is 2008-01-15 13:16:51.
    Video Display Information:
    ATI Radeon Xpress 1150
    ** iPod Connectivity Tests **
    iPodService 7.5.0.20 is currently running.
    iTunesHelper 7.5.0.20 is currently running.
    Apple Mobile Device 1.14.0.0 is currently running.
    Universal Serial Bus Controllers:
    Standard Enhanced PCI to USB Host Controller. Device is working properly.
    Standard OpenHCD USB Host Controller. Device is working properly.
    Standard OpenHCD USB Host Controller. Device is working properly.
    Standard OpenHCD USB Host Controller. Device is working properly.
    Standard OpenHCD USB Host Controller. Device is working properly.
    Standard OpenHCD USB Host Controller. Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Device Not Currently Connected:
    Fifth Generation iPod (iPod with video) running firmware version 1.2.3
    Serial Number: 8M6398VKV9K
    Can someone please please please help me, i've run the 5 r's, i've tried to put it in to disk mode etc etc and still it will not connect.
    it looks like many people are having this problem with the same model.
    You can e-mail me direct on [email protected] if easier.

    Same as, although a new development on this last night, I borrowed a mates USB hub that has it's own mains power supply and for a short time my laptop recognised my IPOD, I obviously thought i had found the solutions as it started to sync at which point the smug smile left my face as i could smell burning plastic. Yep, the usb cable was melting in to the USB hub. so not only won't the sodding thing work properly it is a god **** fire hazard. Luckily our producst that cost hundreds of pounds are supported by friendly and helpful people at Apple!!!!!!!!!!!!
    Oh and i downloaded itunes 7.6 last night and nothing.
    PLEASE HELP!!!!!!!!!!!!

  • HELP Ipod shuffle is not recognised in windows or itunes

    Ok I got my ipod shuffle for my birthday but I got I beforehand so I could add songs. First it worked fine,played songs,was recognized in itunes but then the next day when I tried playing the songs using my ipod shuffle the error light flashes.I left it for another day and checked again.error light still flashing.I then connected it too the computer.not recognized in windows or itunes.it is extremely annoying.i have re-installed the software twice,got more updates and i have read all the tutorials but still the exactly same problem.i am getting incredibly annoyed with it and so is my dad.please help!
    Thank you for your time,
    Sophie

    Did you try all the steps here:
    http://docs.info.apple.com/article.html?artnum=61711?

  • Ipod 5 not recognised by windows or Itunes, no drivers found in devmgmt.msc

    Hello there.
    My Ipod 5th Gen is having problems. When I try to connect it to my windows 8 laptop I get nothing. Not even an "unrecognised device" message. I am guessing there is no driver to process it, or something like that. All my other USB devices are working.
    I have tried all the ideas listed on the support. when I take a screenshot and try to find it as a camera, nothing appears. There is no "portable devices" section, no "other devices" section. It is completely unresponsive.
    I have no conflicting software, and everything has been reinstalled, including AMDS.
    Here is a screenshot of my Devmgmt.msc:
    thanks In advance.
    Joseph

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates

  • Shuffle is not recognised by Windows or iTunes on first installation

    Hi
    Just got an Ipod shuffle, which was marked down in price due to missing ear phones. Tried the installation software but when asked to connect shuffle to check to see if it needs formating did so, and the shuffle is not recognised by windows or the installer software.
    Tried to go through apple chat, but when prompted for S/N it says that my shuffle was registered in Aug 2005 and not valid for chat support anymore. I suspect that the shuffle is returned goods and that it may already be registered to another user. Would this stop my computer recognising it?
    Have downloaded updater and run that, same result.
    OS is Windows XP Pro
    USB port confirmed working
    Itunes 6.0.4.2
    Ipod Nano running okay on same machine.
    Ipod Shuffle is only showing constant green light when plugged into USB port (showing that it is at least getting power)
    Any ideas, there seem to be similar threads to this so is it a common problem.
    thanks
    CDR

    Did you try all the steps here:
    http://docs.info.apple.com/article.html?artnum=61711?

  • IPod nano 7th gen not recognised in iTunes using Windows 8.1

    I have an older 3rd generation iPod nano and a new 7th gen nano and I would like to sync them to the same iTunes on my Dell laptop (Inspiron 7520) running Win8.1. I have also updated iTunes to the latest version.
    When I connect the new 7th gen iPod nano to my laptop via USB (tried all 4 ports)  I get the following error message from iTunes:
    "An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod, then try again."
    I've been through most of http://support.apple.com/kb/TS3218  and still get the error message although I haven't tried connecting the iPad nano 7th gen to an older Win7 laptop yet with a fresh iTunes install.
    When connecting the iPod nano7 Win8.1 recognises E: as an iPod very briefly after I have run a scan via McAfee. After a few seconds the E: drive disappears and iTunes reports the error message as above.  Sometimes, E: doesn't disappear in Win8.1 but I still get the iTunes error message and the iPod nano itself goes from Connected to Main menu.
    Any ideas how I can get iTunes to recognise my 7th gen nano?  I'm not sure if this is a Win8.1 problem or iTunes.

    Hello Abbey,
    I would recommend the steps in this article named iOS: Device not recognized in iTunes for Windows found here http://support.apple.com/kb/TS1538. While the title of the article describes a symptom a bit different from yours, I feel the troubleshooting is still relevant.
    If that does not resolve the issue, then I would suggest this article to help troubleshoot the USB connection.
    iOS: Troubleshooting USB connection
    http://support.apple.com/kb/ts1286
    And lastly, resetting it just may do the trick.
    How to reset an iPod nano (7th generation)
    Press and hold the Sleep/Wake button and the Home button until the screen goes dark. The Apple logo should appear after a few seconds, then the Home screen should appear.
    From: How to reset iPod
              http://support.apple.com/kb/ht1320
    Take care,
    Sterling

  • IPod nano 7th gen not recognised by iTunes. Mac (Yosemite)

    Problem:
    I am connecting my iPod using the original cable and iTunes does not recognise it as a device.
    Yes, I tried the The Five Rs: Reset, Retry, Restart, Reinstall, Restore.
    Yes, I tried closing iTunes -> connecting iPod -> waiting for iTunes to open -> still no device recognised.
    Yes, I tried a different device using same cable (it works).
    Yes, I tried different USB-ports.
    Yes, my Mac Air does "see" the iPod as an external device (Finder -> Devices)
    Yes, I did read other Q&A before creating this topic.
    Product: iPod nano 7 (Version 1.0.3. Mac)
    OS: Yosemite 10.10.2
    iTunes: 12.0.1.26
    Looking forward to your help
    Thanks,
    Ted

    I HAVE THE USUAL PROBLEM.
    NEVER SEEN SUCH A THING.
    APPLE MOVE TO RESOLVE THE PROBLEM.
    IS URGENT AND I NEED FOR THE NEW YEAR!!!!

Maybe you are looking for

  • Report is displaying blank?

    hi all my report with less parameters is working fine but when i increased parameters its showing me report can anyone guide me plz.its displaying blank page here is my codes: DECLARE repid REPORT_OBJECT; v_rep VARCHAR2(100); rep_status VARCHAR2(20);

  • How to generate "named destinations" in PDF

    When generating a PDF, how can I get "named destinations" in my PDF so I can created hyptertext links to it? 1. question: I produce several PDFs files, which have links to chapters in the other PDF. To directly jump to such a chapter, one can use nam

  • Apple TV vs. Netflicks

    So I'm trying decide whether to get the apple tv or the netflicks movie streaming device. The largest fact keeping me from going with the atv is that you must pay like 3.99 for each movie while netflicks offers a subscription starting at 8.99 a month

  • Hard cover embossed title

    I am making a hardback book with an image that covers the whole cover area on the fron of dustjacket. my question is this: is there a way to set the embossed title on the hard cover, if there is no text used on the dustjacket?

  • Airport Extreme Base Station communications to Mac slow

    This morning my internet connection stopped/very slow.  Tests using speedtest: Mac connected directly to my modem the speed was 10m. Wireless through the Base Station the speed .3.  Wired connection through the base station the speed was 10m. I have