Updated iTunes to newest version, and once iTunes opened, it crashes immediately. Have tried uninstalling and reinstalling the program numerous times. Also had a hard time getting a network connection over the weekend (I knew my connection was fine)
Updated iTunes to the newest version but have been unable to use it since. Once it opens and tries to connect to the iTunes store it crashes and asks me to close the program and report the problem. In the Windows information center, it tells me to update iTunes to the newest version to fix the problem; when I do and I tell it to repair the problem it goes through the motions, but the program doesn't change, it still doesn't work. I have tried uninstalling and resinstalling the program numerous times from the weekend until now to no avail. After the update was completed, it had a difficult time making a network connection; I knew that the connection was fine, as I was on the internet and receiving e-mail at the same time.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US
Similar Messages
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I updated my Itunes the other day and now, when clicking on the itunes icon, the program does not open?? I have tried uninstalling and reinstalling, resetting the computer, checking permissions, running as adminstrator.. nothing is working?? Help!!
Amazing steps you've done so far! The great news is this is very unlikely an issue with your iPhone.
I've run into a similar issue lately as well. I narrowed it down to one song that was causing 30 songs not to sync. I removed the song from the sync list (unchecked it) and all 29 songs were able to sync.
You may be running into a similar issue. This may be a problem with this version of iTunes, an issue with one song or a group of songs; hard to know for sure. It's important to narrow down and isolate the cause. Most imporantly get that music back on there!
The way to narrow down the casue add just a few songs at a time (even 1, just to get that first sync finished). Manually syncing is what you'll need here.
Plug in your iPhone, on the Summary screen (shows a picture of your iPhone, the iOS version, Restore iPhone....; etc). Under the Options area at the bottom choose to Manually Manage Videos and Music then choose Apply in the lower right. The music that's on your iPhone now should be removed from your iPhone now. You're now able to sync music manually.
The link below explains how to drag the songs from the iTunes library on the computer on to your iPhone which will start the sync. Add just one song just to see if you can get 1 of those hundreds of songs on there. If you can, awesome! Keep adding until you find the song or group of songs that are causing this issue.
http://support.apple.com/kb/HT1535
Please let me know how things are going.
Cheers! -
My ipod touch has lost touch with my itunes account. I appear to have lost all my audiobooks from itunes and a nook I downloaded from audible.com last week is on my itunes but I cannot syn it to my ipod. I have tried uninstalling and reinstalling itunes but this did not work and I now have a different screen with itunes which I am not familiar with. I need my ipod for audiobooks and podcasts because I have a visual impairment.
iTunes 11 does some thinks differently. See:
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
or
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
Also
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar -
I have tried uninstalling and re-installing iTunes and my pc still will not connect with the iTunes Store. I have tried just about every suggestion on the web to no avail, please help.
When I click on the store it just never opens, I do not receive any message. I try to "refresh the page" and nothing. While having the store selected I go to "help" and check for updates and i get a message; "The iTunes updatte server could not be contacted" and it prompts me to check my internet connection which is fine. None of the items under the "Store" respond with anything.
I ran a iTunes Diagnostics/ Under "Which Tests do you want to run" I check only "Network Connections" and the results that I receive is...
Network connectivity:
Network interfaces, verified
iTunes Store connectivity:
Internet connection, verified
Secure link to iTunes Store, FAILED
Does this help? -
Itunes has Stopped working - I have tried uninstalling and re-installing - I am at wits end
I keep getting the message iTunes has stopped working. I have tried uninstalling and re-installing iTunes many times. I had contacted Apple at one point and they told me that I needed to uninstall items in the following order iTunes, QuickTime, Apple Software Update, Apple Mobile Device Support, Bonjour and then Apple Application Support. I have done this numerous times. Can anyone help or offer suggestions. Using Windows Vista Home Premium SP2. Thanks.
StackHash error has something to do with VISTA's DEP (Data Execution Prevention)
I managed to get something online from Tech expert and hope this will resolve your issue. Good Luck!!
The StackHash error happens any time DEP is found that there is an issue with the program run. The error is related to Data Execution Prevention. Here’s how 99 percent of Vista and Win7 users can fix a StackHash failure:
Click the run button and open the Control Panel
Browse to the section of System Maintenance then to the System
At the left side, select Advanced System Settings link
In the System Properties Window the top section is named as Performance with the Settings button. Click this button.
Choose the Data Execution Prevention tab.
Select the option which reads Turn on DEP for all programs and services except those I select.
Use the Browse button to locate the executable file for the application you were trying to start when you received the StackHash error, and click Open to add it to your exceptions list.
Click Apply or OK to commit your changes.
Note: Nobody can guarantied you that described instruction will solve the 100% of the StackHash error issues but you can try it to resolve the problem. -
I have tried uninstalling and installing itunes several times following the outlined tutorial. During part of the installation i get a message that recommends me get in contact help/support and concludes with HRESULT:0x800736B3 ...................any ideas?
The links on this Support page may be of help: http://www.apple.com/support/itunes/install/
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Hi Mylenium,
Thanks for your response.
Here is the error information showing up:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe Media Encoder.exe
Application Version: 6.0.0.382
Application Timestamp: 4f62fcf1
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Fault Module Version: 6.0.0.382
Fault Module Timestamp: 4f62f37f
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Exception Offset: 0000000000007899
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Locale ID: 4105
Additional Information 1: 9a62
Additional Information 2: 9a620826d8ae4a2fa8b984b39290a503
Additional Information 3: 1fb3
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Hi, I just installed my Creative Suite 6 and the programs close right after launching (for about 5 seconds) with no dialog box about an error. I have tried uninstalling and re-installing but still the same thing. Help pls!
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Mylenium -
I've downloaded the Creative Cloud app but the App tab says there is a download error and to contact support. I have tried uninstalling and reinstalling and am gettting the same message. I'm running OS X 10.9.3.
Blakey if you are receiving a download error then please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.
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First of all, why did you say yes to Nero Back up before researching what it does with files already on the HDD? When I install Nero, the Back Up is the first thing I disable, it is a nagging pain, there are much better backup programs available. There are several file recovery programs out there to recover deleted files, that is, if that is what happened. Also, if you haven't overwritten the files, so you should be able to find them.
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Click to view full size
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