Updated last week, MUSIC GONE.

I updated for iTunes sometime last week. Soon thereafter, my iPod stopped working (namely it keeps telling me to plug it into the ac adaptor [which i dont have] to charge it, when i try to plug it into my USB port it wont charge) having checked every given reason this could happen, i concluded that it might be my battery and put in for a replacement. Since then, I've been relying on my iTunes w/out my iPod to enjoy my music. BUT I opened up iTunes today and all my music was gone! PLEASE HELP! CRAZY ROOMMATES ARE DRIVING ME CRAZY! MUST FIND WAY TO BLOCK THEM OUT!!

Your music files are porbably still on your PC. I suspect the iTunes Library.itl file got damaged.
Start reading the 3rd post here, Buegie explains what to do
http://discussions.apple.com/thread.jspa?messageID=1292933&#1292933

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HT4061 Hi, I did an IOS update last week and when the ipad rebooted it is asking me for a passcode ... i have never entered a passcode originally so dont know what passcode to input to open my ipad... it just locks me out... help what do i do ??

I need help :-(
Did an IOS update last week and after the Ipad rebooted it said slide to unlock then asked for a passcode to be entered..... I have never set a passcode ever ??
What number do I enter to unlock the Ipad ... have tried the usual 0000 and 9999 etc but just locks me out .... HELP !!!
Or is there a way to go back to factory settings ?? (Without losing my Apple ID etc)
Thanks

If this was your first update to iOS 7 then you were asked to CREATE a passcode. Also there would have been a small Skip button to avoid creating the passcode. If, when you encountered that request you went ahead and entered a passcode number then you must use that number to unlock your device. Once the device is unlocked you can change or delete the passcode using the Settings app.
To completely remove the passcode lock you need to connect your iPad to the computer you normally sync with and restore the iPad. This will erase all data on the iPad so be sure your info, photos, etc. are backed up first.

PPro and AME crashes...all the time. When you start them up, when you work, when you export, ever since I downloaded the updates last week.

I've been trying to edit and export timelapses I've shot in July. It's been an uphill battle since then.
First Lr gave me mountains of issues (seems to be doing ok now) and now Ppro and AMe is doing the same. Since I've downloaded the update last week they have both just stopped working. AME doesn't even want to start up anymore. Ppro starts ok but won't export anything anymore. The is one older project that I've finished before the update. That exports fine. But any new project I've created since refuses. I'm dropping the images into a 4k sequence, the dropping the 4k sequence into a 1080 sequence so I can ad some movement. Bet even if I take the images directly to the 1080 sequence it crashes the moment I hit export.
The timeline on this project is KILLING me! It's not supposed to take this long.
Please help!

Hi LFW,
Lowflyingweasel wrote:
I'm in South Africa. Don't know if the service here is somehow different. But I have tried during business hours! Your set Business hours. The online chat has been unavailable for days. I tried them twice before starting this thread.
Sorry to hear that. I'll raise the issue with my superiors a bit later this today. I have heard our chat software is disconnecting randomly in some cases. We are updating that system, but I can find out more later.
Lowflyingweasel wrote:
I am a little desperate and cannot believe that this tread had been active for 8 days without contact??!! If I posted wrong, or you need more info or whatever, please, why didn't anyone simply say that?
I am responsible for handling this forum and other products in the digital video realm. Because of the volume, it is not possible to answer every post. We do rely on the community to help out for posts like this, but some of them simply get by us. Yours was especially neglected and I apologize for that. Our forums are very good most of the time, but for a guaranteed response, you were doing the right thing by contacting support. The fact that both the forum and support failed you is very troubling and I'll see to it that you get the help you need. Since chat is not working for you, try the phone. Once connected, ask for the "video queue" so that you will be routed to the appropriate support team immediately.
Lowflyingweasel wrote:
I have restarted, reinstalled, tried to re-write the preference file, 8 new project file, re-exported all the images and could manage all but 3 time-lapses. They simply will not export. Not in ANY format from Pr CC 2014 nor via AME.
You may want to trash preferences for both Premiere Pro and AME. See the instructions below. I will also include troubleshooting steps I have been giving users. These steps may help you, as well.
Try the following:
Quit Premiere Pro, then reboot the computer. Launch Premiere Pro once more
Sign out from Creative Cloud, restart Premiere Pro, then sign in
Update any GPU drivers
Trash preferences
Ensure Adobe folder preferences are set to read/write in all 3 locations.
Delete media cache
Delete preview files: usually located here: Documents > Adobe > Premiere Pro > 8.0 > Adobe Premiere Pro Preview Files > [Your Project]Delete the preview files in this folder by dragging them to the Trash.
Remove plug-ins
If you have AMD GPUs, make sure CUDA is not installed
Repair permissions
In Sequence Settings > Video Previews, change the codec to one that matches your footage
Disconnect any third party hardware
If you have a CUDA GPU, ensure that the Mercury Playback Engine is set to CUDA, not OpenCL
Disable App Nap
Reboot once more
Thanks,
Kevin

HT4528 my podcast app is shutting down after a few seconds iv tried to reinstall several times but nothing is working even after the podcast update last week im still having no luck getting it working any suggestions?

my podcast app is shutting down after a few seconds iv tried to reinstall several times but nothing is working even after the podcast update last week im still having no luck getting it working any suggestions?

if you are subscribed to the Hardwell podcast... quickly open the Podcast app and delete the most recent Hardwell podcast from 3/22.
for some reason that's causing the crash. i've deleted and it works fine again.

CS6 update last week

Why has the CS6 update last week replaced the threshold adjustment with levels?

Have no clue what you're referencing. I see no such thing.
Please give pertinent information and provide screen shots.

I am not getting my iCloud or other mail thru...I had an update last week and it quit also. I simply turned mail off and on and it solved the problem. Now simply nothing is coming thru....I think I've tried everything....can anyone give me suggestions

I am not getting my iCloud or other mail thru...I had an update last week and it quit also. I simply turned mail off and on and it solved the problem. Now simply nothing is coming thru....I think I've tried everything....can anyone give me suggestions

I am not getting my iCloud or other mail thru...I had an update last week and it quit also. I simply turned mail off and on and it solved the problem. Now simply nothing is coming thru....I think I've tried everything....can anyone give me suggestions

I did an update last week. My computer started acting funny afterwards and I'm not sure what to do now. I can't open any of my faxes now.

I did an update last week. My computer started acting funny afterwards and I'm not sure what to do now. I can't open any of my faxes now.

Hi paulsaundersdds,
What type of file are those fax documents? Are they PDF files? What are you using to open them with--Acrobat or Reader?
And, what happens when you try to open them? Do you get an error message? If so, what is it?
Best,
Sara

Installed Office update last week and now Word crashes every time I use it

Installed Office update last week and now Word quits unexpectedly every time

Have you checked Microsoft office for mac support? http://www.microsoft.com/mac/support

Ver16.0.2..How can I get rid of an annoying pop up in the lower left of the screen that is difficult to remove. I t began with an update last week.

The pop up appears with every new tab. It has an extremely small delete "X" icon if you can find it...The pop up interferes visually with every tab and must be carefully manually deleted each time. It is always located in the lower left bottom of the screen. It is a window about 3 inches square. It began last week with an automatic download. I want it removed or I will be swiftly returning to Explorer or perhaps Google Chrome...Thanking you in advance

Can you attach a screenshot?
*http://en.wikipedia.org/wiki/Screenshot
*https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Since updates last week Firefox crashes each time open google maps even in safe mode

Last week Firefox updated itself and there was a java update too. Since then I have been unable to access google maps within my browser, every time I get the grey background and then FF crashes. Have tried clearing cookies, safe mode, disabled the few plugins installed and a complete reinstall... same problem.
Totally fed up with this

OK tried with a new profile - same problem :-(

After itunes update last week i can not download a new game app,it starts then wipes and says cannot install at this time

i updated my itunes last week,and now when i buy a new game,it starts to download and then wipes and goes black.and says it can not be installed at this time,please help,,,,,,also whenever i deleate apps to make space on my ipad,the next time i turn it on i have a load of them right back on the ipad,,,so how do i keep them from coming back unless i want them back on? any help will be so very welcome,,thanks sking38494

ive never had any problems with ap[ple products in the past... this is a first and a stupid problem if you ask me

My documents on ipad 3 closes everytime I try to open it.it happened after I did an update last week.all my files and folders seem to be lost.how can I fix this?

What can I do my documents keep closing when I tried to open it i have updated it last week and now it seems like it is not working.what cud the problem be?

Can you start Firefox in [[Safe mode]] ?
You can also do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
You can initially skip the step to create a new profile, that may not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

My firefox was crashing without opening the other day, now everytime i bring it up it freezes anything i have open that needs the internet to work (even games downloaded to my laptop). All this was caused after downloading the new updates last week.

Crashed one day repeatedly, Wouldnt even open once. Now whenever I open it, It freezes everything on my computer requiring internet. '''HELP.''' All after downloading new version last week (May 8-14, 2011)

See:
*https://support.mozilla.com/kb/Firefox+keeps+opening+many+tabs+or+windows

I can´t open files with number after update, last week.

Last week I upgraded Mavericks, Pages, Keynote and Numbers .. that's OK, then I could not open these programs. When I try, a window appears: "To open this spreadsheet must use a later version of Numbers. You can download the latest version of Numbers from the Mac App Store.".
Access the App's Store and says application already installed. What I can do?

Juan,
When you upgraded to MAvericks and installed the latest iWork programs. the installed moved the previous version of the iWork programs to the folder "/Applications/iWork '09"
You are trying to open a numbers file in the new format with the previous version of Numbers. The main thing to to be aware of what version you are running:
Numbers:
2.3 3.0
The previous version (2.3) is on the left and the new version (3.0) is on the right.
The old version cannot open numbers files that are from version 3.0

This problem showed up last year spent 2 months with apple senior supervisor for tech support no solution. When the "new" itunes came out problem fixed its self. Just did an update last week or so and back to the problem. In "get info" missing all rt side

Last year upon an update some of my itunes media was not working. Then the new version came out and it fixed itself.
Well another update and we start over with the problem. In the itunes store you can not preview any tv show, music video, or movie.
In your itunes library none of the purchased movies, tv shows, or music videos play. The element the same is in the get info tab. The information in the right side pane in the middle is gone. The left side information is still present. The right side info is the purchase info. Even an item downloaded today had the missing info and will not play. After dealing with apple support with the first go around last year. I uninstalled and reinstalled itunes 8 or more times, in the proper order. I deleted my itunes library and reinstalled it. We deleted all types of program files and program data. nothing worked. I was trying things on my own and foung nothing. Please help I am so frustrated with this. It seems to be a codec error that I can not solve.

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.
Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.
To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.

Updated last week, MUSIC GONE.

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