Updated latest version of iTunes, phone started to sync now it's stuck on Syncing "iPhone" (Step 1 of 5) Backing up
I have updated to latest version of iTunes, phone started to sync now it's stuck! Say's at the top of page: Syncing "iPhone" (Step 1 of 5) Backing up
I had the problem of being stuck/hung in the backup phase of sync. Couldn't close iTunes without going into task manager. Was on the phone with support x3, (uninstalling/reinstalling iTunes, looking for conflicts with with msconfig) no resolution. Searching through forums, I found this to work:
1. Start a command prompt (run as administrator) and issue 'netsh winsock reset'
2. Reboot
Now it syncs just fine. Too bad I had to waste several hours on the phone with Apple.
Similar Messages
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I've tried to update the latest version however I've been without a phone for a day as it seems to be stuck on an iTunes logo. I've tried updating via iTunes inc updating latest version but my phone still won't reset. Any ideas? Please help
See Here > http://support.apple.com/kb/HT1808
If using Windows...
Temporarily disable your firewall and antivirus software and try again...
http://support.apple.com/kb/TS1379
See iTunes Connection Issues here...
iTunes for Windows: Troubleshooting security software issues
EMPJ wrote:
Spends 3 hours downloading latest software then says unable to restore
If the issue persists, take the Device to any Apple Store for evaluation. Be sure to make an appointment first. -
I am unable to update latest version of Itune, I get error R6034 C runtime library incorrect. My windows are up to date and I have been able to access itune until today and now I don't have it.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I cannot download the latest version of itunes to my Mac OS X 10.5.8 to sync with my new ipod...any suggestions?
You need to upgrade the computer's OS. Choose About this Mac from the Apple menu and check the processor.
If it's a PowerPC Mac, it can't sync that device.
If it's a Core Duo Mac, click here, install the DVD, and run Software Update.
If it's a Core 2 Duo or better Mac, upgrade it as if it was a Core Duo Mac, and once done, if desired, open the Mac App Store and try downloading Yosemite. If you get told it's incompatible, go to the online Apple Store and order a download code for Lion 10.7.
Mac OS X 10.7 and newer don't support PowerPC software such as Microsoft Office 2004. If you upgrade the OS, back up the computer first.
Some device models require Mac OS X 10.7.5 to sync.
(118877) -
Hi, I download the latest version of itunes and i have problem now to sync my iphone with my computer, I have windows 7 home premium service pack 1, can somebody tell me how to fix it. thanks
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
Regards. -
I updated the latest version of itunes onto my pc (windows xp) and all of a sudden I can't open it up. Everytime I try to open it I get a window that says: "Data Execution Prevention - Microsoft Windows...To help protect your computer, Windows has closed this program. Change settings." I have tried to change the settings. Uninstalled & reinstalled itunes. Updated the lates version of quicktime. Nothing has helped. If there is anyone who has a suggestion I would appreciate it. I am at my wits end with this. Thank you in advance for all your suggestions.
If anyone is looking at this and would like to know what I did to finally get it to work, I did the following: I right click on the itunes icon on my desktop.......clicked on "run as"........made sure that it ran as administrator. This finally worked for me. Hope you all find this info helpful.
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I have just bought a new computer and downloaded the latest version of itunes. It has all installed fine, but when I plug my ipod and sync it, the music library shows all the songs and videos that are on there, but won't let me play them. Also, I can't add any new songs to the same library. It saves them elsewhere. I have had the previous version on another computer and it worked just fine. I have been online trying to find an answer but nothing. Hope someone can help me. Thanks
Installing iTunes does not cause content to magically appear on the computer.
Your media is only where you put it.
iOS devices are not backup devices.
Copy the media from the old computer to the new computer. -
3rd gen iPod Nano will not sync with latest version of iTunes on new laptop. It passes the connectivity test but not the sync test under diagnostics. Worked fine on old Windows 7 laptop but not new one. From Control Panel it shows up as an Apple iPod USB Device...
Never mind, I think. I think I figured it out. There was 1 song (out of > 900!) that somehow had been purchased with the other ID - I have no idea how. Once I deleted that song, it stopped asking.
There may be something with the newest iTunes version too. I didn't think in older versions that the "On this iPod" list of songs was greyed out. But at least it syncs ok. -
Error when updating latest version of itunes
i need newest version itunes 10.5.1 to operate new iphone.
error shows when trying to installmessage: errors occured while installing the updates, if the problem persists,
choose tools> download only and try installing manually. error still occured
the process is: in itunes store i selected new updates, chose itunes 10.5.1 and
clicked download and that's when error occured. -
Can anyone give me advice about the question above. I have downloaded ios7, have downloded latest iTunes and now can't see devices in iTunes. Using Windows 8 (horrible), which just jumps me into questions about pictures
Are you saying that when you connect your iPad to your computer an application starts on your computer to download photos? This is how you copy photos from your Camera Roll on your iPad to your computer. You may have the photo capture application to run automatically when a camera is connected to your computer. Your iPad is recognized as a camera and this is normal behavior depending on the settings on your computer.
You can either change the settings to not have the image capture application run automatically or you can just quit that application manually. You might want to copy the photos to your computer first so as to have a backup of the photos.
If you quit the image capture application you can then run iTunes. I suggest, in iTunes that you use the View menu to View Sidebar. Your iPad will then appear in the left sidebar of iTunes. Select your iPad in the left Sidebar of iTunes and then you will be ps enter with a row of tabs allowing various choices. -
On the latest version of itunes, how do I import music from my library to my iPhone?
Please help meeeee
The same way you always have.
Connect the device to the computer.
Select the device in iTunes.
Select the content desired to sync.
Sync. -
Altho I checked "sync via mobil me", nothing ever happened. Tech support then advised unchecking that and syncing instead via computer/cable and iTunes
So, why not able to sync wirelessly with mobil me? Has anyone been able to?Thanks Mike.
Actually nothing seemed to be synced, altho I'm not sure whether I looked everywhere. In particular, no iTunes content was sent to the iPad, no Safari bookmarks, no Yahoo or Gmail contacts etc. Shouldn't some of this have been synced, or is it only content in Mobil Me, i.e my Apple Mail contacts etc? -
Problem since updating to latest version of iTunes (11.3)
Since I updated to the latest version of iTunes (11.3) a couple of weeks ago I cannot sync my iPod (Classic). ITunes does not detect the device! Anyone have any ideas??
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
I downloaded the latest version of iTunes on my PC. Now I cannot open iTunes. I receive the following error message: "The procedure entry point AVCFAssetCreateWithByteStreamAndOptions could not be located in the dynamic link library AVfoundationCF.dll" After pressing the "OK" button I receive a second error message: 'iTunes not installed correctly. Please reinstall iTunes. Error 7 (Windows error 127)". I've uninstalled iTunes and reinstalled to no avail. I've also eliminated the temp files (per suggestions on the trouble-shooting page) and no luck. I also tried system restore and that did not fix the problem. Any thougths on a repair?
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. Head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (Although the procedure is for Vista and 7 and you've got XP, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever since I did that my itunes won't open any more. Itunes starts but before anything loads a -
How do I install the latest version of iTunes with ios7
I have been trying for weeks to download the latest version of iTunes to my windows 7 laptop so that i can sync my newly updated ios7 iphone to my computer however it just wont work! It starts to download then it says that the file cannot be found. When I try and go on the apple software program to check for updates it tells me it cannot be connected and to check my internet connection even though it is already connnected. I cannot even uninstall iTunes either, im in desperate need of help!!
Hello Slm7531
Check to make sure that your that you do not have anything that would be blocking access to the iTunes store like a firewall or security software. The second article below will assist with troubleshooting accessing the iTunes Store.
iTunes 11.1.2
http://support.apple.com/kb/dl1614
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
-Norm G.
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