Updated my apple id, now i can't access my icloud email. help

can someone please help!
I had to change my apple id and everything was working fine for a month or so. today couldnt access, had to change my password then everthing worked except for my i cloud mail on my phone only. It keeps prompting for my old ID. I cant seem to update it. I can delete it but then it does just that. go to add new but wont give me my  @ me account.... Frustrated as ####!

You might want to try contacting Apple for assistance by going to https://expresslane.apple.com, then click See All Products and Services>iTunes>iTunes Store>Passwords & Security Questions>Lost or Forgotten Apple ID password.  They should be able to explain what's going on and help you reset the password for the old ID if necessary.  The call should be free.

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    You might want to try contacting Apple for assistance by going to https://expresslane.apple.com, then click See All Products and Services>iTunes>iTunes Store>Passwords & Security Questions>Lost or Forgotten Apple ID password.  They should be able to explain what's going on and help you reset the password for the old ID if necessary.  The call should be free.

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    Congratulations on advancing to Level 6!
    At the Water Cooler in the Level 6+ Lounge, we are throwing virtual confetti in celebration of your attainment of Level 6-dom. Would you care to join us at the Water Cooler?
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        Reset OS X Password Without an OS X CD — Tech News and Analysis
        How To Create A New Administrator Account - Hack Mac

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